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288: How to Avoid Calling Collections

Ugh, collections. No fun for anyone. BUT the Dental A-Team is here to lighten your load by sharing our favorite collections protocol. Kiera shares the policies your practice should have in place for collections even enters your mind, then walks through the process of contacting a patient for payment. Hint: Red paper can work wonders.

Establishing a clear-cut protocol gets your dental team in the zone for what can be a sticky subject, so you’re going to want to listen to this episode.

Looking for more advice on developing your collections protocol? Email [email protected]!


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