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316: Uh Oh … What Now!? (Office Autopsy)

Scenario: A key member of your practice goes completely out of commission … What do you do? This week’s office autopsy takes a look at that. Kiera shares an experience a practice went through recently, prompting her encouragement to all practices to have the following in place:

  1. Have a COVID-19/shutdown plan

  2. Create an operations manual for everyone in your practice

  3. Encourage team members to take time off not only for mental health, but so weaknesses are revealed and problems solved

Listen up to how the DAT worked through having a key player (in this case, the doctor!) out of the picture.

Not sure where to start in creating your own emergency approach? The Dental A-Team can help you! Visit


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