Scenario: A key member of your practice goes completely out of commission … What do you do? This week’s office autopsy takes a look at that. Kiera shares an experience a practice went through recently, prompting her encouragement to all practices to have the following in place:
Have a COVID-19/shutdown plan
Create an operations manual for everyone in your practice
Encourage team members to take time off not only for mental health, but so weaknesses are revealed and problems solved
Listen up to how the DAT worked through having a key player (in this case, the doctor!) out of the picture.