Tune-In to the Dental A-Team Podcast!

If you are a dental practice owner or team member, this podcast is for you! Join Kiera Dent as she shares first hand knowledge on what it takes to create a wildly successful dental practice!


063: A day in the life of a Dental Consultant—We are sharing our secrets

Jul 17, 2019

The number one trait consultants need to have is to….

Kiera and Tiffanie spill the beans in this episode on a day in the life of a consultant. The two discuss what their first impressions of being a consultant were, and how Kiera’s Dental Consulting is different from your Average Joe.

Before Kiera and Tiffanie head to a new office, they ask one question: If we could change one thing in your dentist practice, what would it be? Questions like these personalize offices to consultants, and that’s what this episode is about — walking into a practice KNOWING you’re about to change lives.

Give this episode and more a listen at www.TheDentalATeam.com.


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062: Dental Nachos!

Jul 16, 2019

Kiera is fresh off a Dental Nachos event, and she’s sharing a big take-away: the differences between doctors and team members. Folks, it’s time to align perspectives once and for all — the right dental team helps a business grow and be more profitable.

  1. A few steps to getting there:
  2. Talk numbers and be okay with it
  3. Build goals together
  4. Motivate your team (and be creative about it!)
  5. Appreciate an outside perspective

It boils down to this: Doctors, if you don’t have a profitable practice, you are not a good leader or owner. If you have a business, you should be making money; if not, it’s just a hobby. Give this episode a listen and Kiera will walk you through how the above steps will help grow your business and the community working around you.

More episodes on owning or working in a successful dental practice are just a click away at www.TheDentalATeam.com.


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061: Battling Human Nature with Quarterly Team or Leadership Meetings

Jul 11, 2019

Mark and Kiera are reunited! In this episode, the two discuss quarterly calibration meetings for team members. Did you know human nature causes us to fall off track of our goals after 90 days? Quarterly meetings can help keep your office focused, especially when Kiera and Mark are involved and calibrated language is used.

Mark shares what it means to have productive meetings using the PITA method:

  • Present & Participation
  • Intention
  • Time
  • Agenda

Kiera discusses the 8-hour meeting she held just that day, including why the hour-and-a-half spent on office morale was the best conversation they could’ve had.

The two also pour their hearts out on the implementation of AirPods in their lives. This episode + more at www.TheDentalATeam.com.


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060: Six Ways to Have That Hard Conversation

Jul 10, 2019

Motivating people to do something they don’t want to do is hard. A listener requested Kiera discuss this topic, and she delivers, presenting six action items for talking to someone who doesn’t want to do his or her job.

  1. Find out why
  2. Clear expectations
  3. Right seat, right office
  4. Educated and comfortable
  5. Recommended solutions
  6. Self-assessments

Office managers and team members alike, this topic is an important one, and is necessary for a positive office. These tried and true methods provide clear ways to figure out whether or not a team member is right for your office. This topic, as well as many other useful discussions, can be found at www.TheDentalATeam.com. Are there topics you’d like to request? Contact the team here


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059: You’re Much More Likely to Succeed IF...

Jul 09, 2019

This car-casting episode is all about the benefits of having an accountability partner or coach. That’s right, someone who’s constantly in your corner, talking you through your struggles and wins. The first step is learning the difference between goals and intentions — which one is a raindrop, which one is an entire ocean.

Does your practice want 10% growth? To lower overhead to 50%? To complete its operations manual? Break the goals down by department. What does the front office need to do? The office manager? An accountability coach can help set intentions, goals, mile markers, and (the most important part) check-ins.

Tune into this episode and more at www.TheDentalATeam.com. 

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058: Building Your Social Media the Right Way

Jul 04, 2019

Among many other things, Dr. Desiree Yazdan is a social media ~pro~ when it comes to dentistry, and in this episode, she chats with Kiera about how she’s gained her 135K Instagram followers, what she might have done differently knowing what she knows now, and why bad news in the middle of her honeymoon actually made her stronger. But first, Dr. Yazdan’’s basics for social media:

  1. Be consistent
  2. Build your ‘Olivia’

  3. Create an elevator pitch

Dr. Yazdan is a cosmetic dentist at the Center for Restorative & Cosmetic Dentistry in Newport Beach, California. She began using social media to brand herself when she had no other money for marketing, and she still uses it to this day. Learn more about Dr. Yazdan at www.dryazdan.com, and read her free Instagram Guide for Healthcare Professionals at www.dryazdan.com/instagramguide

This episode and more at www.TheDentalATeam.com.

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057: Digging for Gold (Car Cast!)

Jul 03, 2019

Kiera recently befriended an international-dentist-turned-American-dental-assistant, and asked her one question: What was her secret to being happy? The answer? Just be happy. As author Ryan Holiday puts it in his book The Obstacle is the Way: The Timeless Art of Turning Trials into Triumph, look for the gold underneath your obstacles.

Here’s a nugget of gold Kiera dug up for you: Dental assistants, an example of how you might be more efficient is utilizing downtime during a patient’s exam. That means starting your dental note while getting your patient’s blood pressure. Worry about pop-ups later, fine tune your note later; just get the beginning done.

To hear more helpful tips, listen to this quick Car Cast or find more information about the podcast at www.TheDentalATeam.com.   


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056: Mini-Dentists Running Around

Jul 02, 2019

Kiera sits down with dental consulting extraordinaire Ashley Dorn at gate C-1 in the Phoenix airport to talk expanded functions dental assistants. Ashley, who’s been immersed in the dental world since the age of 17, drops solid gold with an occlusion tip (hint, minute mark 11:42), as well as the following guidelines:

  1. Utilize expanded functions assistants
  2. Assist your assistant
  3. Schedule effectively

Kiera shares another A-team elite practice that’ll help your team know how amazing they are, and the pair discusses what it takes for an expanded functions dental assistant to earn the doctor’s trust.

Want to learn more? Head on over to www.TheDentalATeam.com. 


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055: We Get What We Tolerate

Jun 27, 2019

What limiting beliefs are you living by? Kiera walks through the topic of growth, sharing a personal experience with one of the doctors she’s been coaching for the past few months. Now she’s sharing that message with you. Are you the best doctor? Office manager? Treatment coordinator, scheduler, biller, hygienist, dental assistant? Yes! Now level up!

Learn how to be the best A Team player you can be, and how often you need to push yourself to do so. Visit www.TheDentalATeam.com for more information.


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054: Marketing: Give it Enough Time to Work, but Not Too Much to Destroy

Jun 26, 2019

Lauren Edvalson, CEO of Edvalson Marketing, shares a ~ton~ of marketing goodness in this episode. Her number one tip? Communication! That’s communication between the doctor and the marketing company, the doctor and the team, and the office and the community. How many times has your business written a check to a random marketing company and then never talked again? Lauren and Kiera talk about the difference between advertising and marketing, why National Tooth Fairy Day is important (it’s coming up in August, people!), and how to level-up your entire team when it comes to closing a call.

Before starting her own business, Lauren worked as marketing director for a $30 million company. During her five years there, she grew the company to $50 million by expanding services and expertly navigating the digital world of search engine optimization (SEO) and pay-per-click (PPC). Motherhood turned Lauren to creating Edvalson Marketing, which she’s grown organically 100%...

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