Tune Into the Dental A Team Podcast!

If you are a dental practice owner or team member, this podcast is for you! Join Kiera Dent as she shares first hand knowledge on what it takes to create a wildly successful dental practice!


180: Systems 101- Nurture Your Business Now to Bloom Later

Mar 31, 2020

This episode is chock-full of valuable information! Kiera is joined by Doctor Desiree Yazdan (previously on episodes 58 and 86) as part of one of the many fabulous webinars The Dental A-Team has put together (visit www.TheDentalATeam.com/strategy for the rest of the webinars!). Today, Kiera and Dr. Yazdan talk about creating/improving the systems in your office. With everything happening right now, use this time to sustain your business and establish effective systems. 

Kiera shares her ideas for systems to work on that aren’t patient-related: perfecting your operations manual, breaking down each staff member, and fixing pain points, to mention a few. 

Feel like you’ve already established the perfect systems? Simplify them even more. There’s always work to be done to make your office better. 

Dr. Yazdan is a cosmetic dentist at the Center for Restorative & Cosmetic Dentistry in Newport Beach, California. She began using social media to brand...

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179: This is the New Normal

Mar 30, 2020

In this crossover episode with Doctor Mark Costes, Kiera and Dr. Costes dig down  into the new reality of working during the novel coronavirus pandemic. They recall how quickly the travel bans and closures of nonessential businesses changed their lives; Dr. Costes even had to lay off 45 employees.

But the two have switched their mindset to the positive, and share ways this downtime can become a precious gift of time for all of us. Kiera proposes coming up with a 30-60-90 day plan for three different areas of your business: cash flow, business plan, and messaging. Dr. Costes discusses the necessity of maintaining a routine from home and how to figure out work priorities.

Remember all the hard work you did to get to this point in your life, and don’t let it flounder just because things have stalled a bit in our everyday lives. This is a new normal to adapt and innovate and thrive during.

More inspiration, as always, can be found at www.TheDentalATeam.com.  


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178: How to Work From Home Successfully

Mar 26, 2020

Kiera teams up with Dental A-Team traveling coach extraordinaire Tiffanie Trader to talk about the most productive ways to work from home. They discuss setting  boundaries, productivity time slots, book-ending your work hours with activities you look forward to, and establishing routines. Plus, how to establish the ideal workspace. And parents, we didn’t forget about you: Remember that if you and your child/children are home, it’s not your job to entertain them while you’re working. 

For more ways to fill your work day, visit www.TheDentalATeam.com!



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177: Operations Manual 2.0

Mar 25, 2020

Kiera’s walking you through the successful creation, implementation, and next level-ness of operations manual! This episode is broken down into three parts for the three different stages of operations manual creations:

  1. For offices who don’t have an ops manual
    1. Write down job flow
    2. List protocols
    3. Divide and conquer (with templates!)
  2. For offices who DO have an ops manual
    1. Guidebooks and patient education videos
  3. For offices who want to test and refine their ops manuals
    1. Continuing education

Yup, Kiera breaks it down into everything you need to know, and how to make it the best it can be. And remember, The Dental A-Team has its own resources it can contribute to the creation of your operations manual. Head over to www.TheDentalATeam.com now to take a look!



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176: Moving You Forward

Mar 24, 2020

With the tumultuous times right now, it’s pretty easy to get discouraged. In this episode, Kiera shares a recent snowshoeing experience she had, and how it relates to life (basically, sometimes life really sucks and you’re too angry to move forward!).

Challenging experiences are often thrown at us to see what our souls are made of. Right now, it’s time to take a look at who you’re surrounding yourself with and resetting your mindset. The Dental A-Team, by the way, can help you with this. Strategy calls, coaching calls, biweekly webinars … there are things you can do right now to still move your practice forward.

And if you have your own ideas you want to share, send ‘em to hello@thedentalateam.com. Stay healthy, folks!



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175: 11+ Ways to Maximize Your COVID-19 Downtime

Mar 23, 2020

The Dental A-Team is HERE FOR YOU during this crazy time! We’ve got everything from coaching calls to biweekly webinars to all types of strategy to move you forward. Kiera shares the best way to give your team members virtual support while social distancing is happening, including ideas like…

  • Updating forms
  • Building your operations manual (stay tuned for Wednesday’s episode!)
  • Creating video content
  • Social media

But you have to listen up for the full list. Lastly, head over to www.TheDentalATeam.com/strategy to harness our team’s full power. We want you to thrive even when the world is chaotic! That starts with reaching out to hello@thedentalateam.com. Talk soon!


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174: What is Your Zone of Excellence?

Mar 19, 2020

It’s time to shift your life from where you’ve always been to where you want to be! Just because you’ve started somewhere doesn’t mean you need to finish there, too. In this episode, Kiera talks about the changes she’s implemented in the last few months to reach her zone of excellence, both personally and professionally. That comes about by taking an intentional stance. Figure out what path you want to be on, and work on the bigger things. Now it’s your turn: What can YOU do to change today?

Don’t suffocate your life by not changing. Let Kiera and The Dental A-Team help you over at www.TheDentalATeam.com.   



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173: How to Hook New Patients

Mar 18, 2020

Kiera is joined by Amol Nirgudkar, founder and CEO of Patient Prism — a software service that helps monitor and manage how front office staff handles incoming calls. Amol shares his journey to create the company, the success he’s had with the 800+ practices using Patient Prism countrywide, and how practices can best learn from each new call that comes in.

The two also talk about why and how it’s important to get team buy-in with this type of service. Dental A-Team listeners can get 50% off Patient Prism for 90 days! Stick around to the end of the episode to learn how. And if you’re interested in learning more, visit www.PatientPrism.com!  

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172: So You Want to Buy a Practice…

Mar 17, 2020
Real estate expert Paul Moore is back! Previously in episode #152: Side Hustle: This Will Dramatically Increase Your Income, here Paul talks with Kiera about how to calculate the cost for buying a dental practice, including calculating your true value assets, unique avenues for investments, and when to buy/when not to buy a building. Hint: Paul encourages listeners to “catch the falling knife.”
To reach out to Paul and connect with him directly, visit www.wellingscapital.com. For more ways to become a successful dental practice, there’s tons of tips at www.TheDentalATeam.com!  

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171: Bonus Episode: How Your Office Can Survive the Coronavirus

Mar 16, 2020

Kiera is the breath of fresh air you need in this chaotic world! Settle down with her in this episode as she talks you through ways you and your office can thrive during the coronavirus pandemic. First, she shares four tips for getting through a crisis:

  1. Clear your head and calm the chaos

  2. List long-term versus short-term goals

  3. Brainstorm solutions

  4. Create an action plan with deadlines

THEN it’s time to listen as Kiera divulges a ton of ways your office can be productive during the slow moments. Strategize with your team. Strategize with The Dental A-Team- Kiera is giving away all products for 20% off along with a FREE coaching call on any bought product on our website right now! This is how we can best support you with:

1. Support and strategy when you and your team need it most
2. Tools to maximize downtime and slow times 
3. A coach to give clarity and perspective when you need one 
4. Resources to help your team work on HIGH VALUE items now- training,...
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