Tune Into the Dental A Team Podcast!

If you are a dental practice owner or team member, this podcast is for you! Join Kiera Dent as she shares first hand knowledge on what it takes to create a wildly successful dental practice!


238: Workshop Wednesday: Operations Manual, Part 1

Jul 22, 2020

This is the episode you’re looking for — it’s all about building or bettering your practice’s office manual step by step! In this four-part series, Kiera and her fellow Dental A Team coaches will teach you and yours how to get that dream ops manual. Weekly topics include job descriptions and flow, scorecards, and practice mission.

The first part looks at building out the following for six positions (dental assistants, hygienists, treatment coordinators, schedulers, officer managers, and billers):

  1. Job description

  2. Flow/protocol

  3. Accountability agreement

  4. End-of-day checklist

  5. How-tos of job protocol

Make sure you check back each week for these uber helpful FREE Wednesday Workshops, a free opportunity for you to improve how your office ticks! Don’t have a manual? Visit www.TheDentalATeam.com to grab an outline!

Continue Reading...

237: Chart Audits: A Gold Mine

Jul 21, 2020

The Dental A-Team has more gold for your practice today … this time with chart audits!

Silence your groans, folks — we know they can seem like an unnecessary detail. Kiera’s been there herself, but she’s seen the light and in this episode, she shares how to start spot checking your charts, how to work the process into your practice, and three benefits that come from them:

  1. Your office will make less mistakes.

  2. More services will be billed out in a timely manner.

  3. Team members will become more accountable.

Have your own practices that make chart audits a success? We’re all ears! Email hello@thedentalateam.com to share the wealth. 


Continue Reading...

Grab your FREE Resources