Tune Into the Dental A Team Podcast!

If you are a dental practice owner or team member, this podcast is for you! Join Kiera Dent as she shares first hand knowledge on what it takes to create a wildly successful dental practice!


266: Not Tips, But Systems

Sep 23, 2020

Kiera is joined by Dr. Jasmine Elmore out of Wilson, North Carolina to talk a whole bunch of things: How to make your practice an A-team practice, active versus passive econsultancy, solving health problems at any age, and … tongues. This episode is stock full of information to make your practice the best it can be, and Dr. Elmore shares her own experience with the Dental A-Team, as well as how she continues to progress her team.

If you want to have your own practice’s fantastic improvement journey, visit www.TheDentalATeam.com and contact us to come visit!

Dr. Jasmine Elmore’s journey began back in 2015. After completing a certification in Pediatric Dental Medicine at St. Christopher’s Hospital for Children in inner city Philadelphia, she moved to rural North Carolina to help a local dentist tackle a six-month waitlist for operative dentistry.  She worked six days a week and treated thousands of state-insured children monthly until the end of 2016 when...

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265: How to Solve Problems FOREVER

Sep 22, 2020

Ashley Keith (office manager extraordinaire out of Kansas) joins the podcast again to talk about how her practice managed to grow during the COVID-19 pandemic. Yup, you heard that right. Keith + Associates Dentistry had an unconventional, successful journey during 2020, and Ashley shares what she implemented with Kiera and the Dental A-Team.

The biggest thing: solving the problems that arose once and for all. No couple-month trial periods, rather figuring things out forever. Hear Ashley and Kiera discuss what tactics are best, plus, how Keith + Associates is setting up a business center for its insurance verification, processing, and billing tasks.


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264: No Department Is an Island

Sep 17, 2020

Kiera joins the Tale of Two Hygienists gang to talk team dynamics! That means getting your entire team to run together as a pack. Kiera, Michelle, and Andrew discuss how to structure goals so all team members can feel part of the success, how to provide production and patient care simultaneously, and how to make sure the back and front office is on the same page.

Curious about other ways you can improve your practice and your team? Head over to www.TheDentalATeam.com for more podcast episodes + training videos + one-on-one help!

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263: Workshop Wednesday: ~ Patient Flow ~

Sep 16, 2020

Establishing killer patient flow is part of the Dental A-Team’s 12 systems comprehensive success cycle, and in this episode, they’re teaching you how to get it done.

What is patient flow? Where does it start? What are the three Es of communication? These questions and more are answered by the DAT. By listening, you will improve your patients’ experience the moment they call your practice on the phone.

Be the best practice you can be with the help of the Dental A-Team. Visit www.TheDentalATeam.com for more.





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262: You Need the Help

Sep 15, 2020

Dr. Summer Kassmel and Kiera are here today to talk to you about the difference between a personal assistant and executive assistant, and why you definitely need the help. Not sold on your need for a personal assistant? Dr. Kassmel shares steps to take to understand if the need is really there.

It’s time to loosen the reins of your life a bit, and learn the art of delegation. The Dental A-Team can even get you started! Email hello@TheDentalATeam.com to receive sample ads for a personal assistant. Write it, post it, and tee up your life and practice for better success.


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258: The Comeback Challenge

Sep 07, 2020

It’s a tough time for dental offices (and a whole lot of other businesses) right now, but the difference between others and you is that you have the Dental A-Team in your court! To help rebuild what COVID has destroyed, we’re starting the Comeback Challenge 2020 on September 14! 

This free challenge will run for five days and help re-inspire you and your team to come back better than ever! The DAT will be talking scheduling, shifting mindsets, billing, and more … It’s all at www.TheDentalATeam.com/Comeback. Go sign up right now!

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257: The And Asset

Sep 03, 2020

Joining the Dental A-Team family today is Caleb Guilliams, founder and CEO of Better Wealth Solutions and a financial extraordinaire! 

Ladies and gentlemen, it’s time to start using money as a tool in your practice, and Caleb is a wealth of knowledge for doing that. In this conversation with Kiera, Caleb shares four principles for how you should think about your practice, your money, and your time, as well as two strategies for the more advanced students which will totally change the game in how your practice operates! You WILL NOT want to miss this episode!

Caleb is beyond GENEROUS and has TONS of free tips for our Dental A Team family.  Be sure to hop on over to https://betterwealth.com/dentalateam! There is SO MUCH THERE!!!
As founder/CEO of Better Wealth Solutions, Caleb Guilliams leads a company committed to show people how to be more efficient and control their money today while maximizing their future wealth potential.

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255: Learn to Pivot, Not Endure

Sep 01, 2020

Dr. Summer Kassmel is back!

It’s been a minute since we’ve heard from one of our top podcast guests, but in this episode she’s back and as wonderful as ever! Dr. Kassmel and Kiera talk about the challenges COVID-19 has brought forward, and why/how dental teams should be able to pivot rather than just endure.

Focusing on self care, becoming upstream thinkers, maximize two to four hours of your week to simplifying systems — these are all topics discussed and ways your practice can improve life for one another and your patients.

Want to hear more from Dr. Kassmel? Be sure to join Kiera, Dr. Kassmel and a fantastic line-up at Women Dentists Connect, November 13-14, 2020. Get your tickets and discount now at www.womendentistsconnect.com



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254: Breaking Dentistry Norms

Aug 27, 2020

Dr. Ashley Joves of Smile & Co. is here to join the Dental A-Team party! 

This episode is all about standing out as a dental practice and establishing REAL relationships with your patients, something Dr. Joves has dedicated her life to. She and Kiera talk about Smile & Co.’s approach to dentistry and how and why she stands out. Conversation topics include…

  • Social media

  • A culture of accountability and fun

  • Having a female-led practice

Owner of Smile & Co., Dr. Ashley is passionate about staying on the leading edge of dentistry and invests hundreds of hours into ongoing training each year. She is an active member of the American Dental Association, California Dental Association, Sacramento District Dental Society, American Academy of Cosmetic Dentistry, Academy of General Dentistry, and Doctors for Oral Conscious Sedation.

Dr. Joves also has two podcasts: The Making of and Dental Friends With Benefits.  


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253: Workshop Wednesday: Treatment Planning Made Simple

Aug 26, 2020

It’s time for another Workshop Wednesday! In today’s proactive lesson, the Dental A-Team teaches the best way to present a treatment plan, laying out the steps and the best way to perform them:

  1. Insurance verification

  2. Input and phase

  3. Scheduling 

  4. Presenting

By implementing these steps, your visualization of getting the yes from your patient will go from a dream to reality! Listen up to know what to do.


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