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# Dental A Team

## Sitemaps

- [XML Sitemap](https://www.thedentalateam.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://www.thedentalateam.com/blogs/) - From practice management strategies to revenue increasements tips, our dental consulting blog empowers dentists to achieve success! Explore our topics
- [Stop Waiting on Dental Practice Ownership](https://www.thedentalateam.com/blogs/stop-waiting-on-dental-practice-ownership/) - Learn how dental practice ownership can build income, equity, leadership, and long-term freedom when dentists stop delaying and use the right systems.
- [Make Dental Team Retention Stick](https://www.thedentalateam.com/blogs/make-dental-team-retention-stick/) - Learn how dental team retention improves with clear expectations, stronger leadership, team development, and a culture people want to stay in.
- [Dental Recare System to Fill Your Schedule](https://www.thedentalateam.com/blogs/dental-recare-system-to-fill-your-schedule/) - Learn how a dental recare system helps fill your schedule, improve retention, reactivate patients, and protect practice growth.
- [Dental Schedule Gaps Need Daily Ownership](https://www.thedentalateam.com/blogs/dental-schedule-gaps-need-daily-ownership/) - Close dental schedule gaps with stronger huddles, daily outreach, case acceptance, and clear ownership that protects production.
- [Dental Practice Profitability Starts With Rhythm](https://www.thedentalateam.com/blogs/dental-practice-profitability-starts-with-rhythm/) - Learn how dental practice profitability improves with monthly number reviews, tax planning, cash flow rules, and stronger leadership systems.
- [Dental Practice Growth Without More Space](https://www.thedentalateam.com/blogs/dental-practice-growth-without-more-space/) - Learn how dental practice growth can come from fee reviews, reactivation, retention, scheduling, referrals, and stronger systems.
- [Dental Collections Start Before Checkout](https://www.thedentalateam.com/blogs/dental-collections-start-before-checkout/) - Learn how dental collections improve with clear treatment plans, stronger handoffs, over-the-counter tracking, and shared team accountability.
- [Dental Practice Owner Skills for Profit](https://www.thedentalateam.com/blogs/dental-practice-owner-skills-for-profit/) - Learn the dental practice owner skills that improve leadership, systems, profitability, team accountability, and long-term growth.
- [Dental Team Trust Starts With Clarity](https://www.thedentalateam.com/blogs/dental-team-trust-starts-with-clarity/) - Learn how dental team trust improves with clearer communication, doctor-manager meetings, clean rollouts, and stronger follow-through.
- [Dental Patient Experience That Wins Loyalty](https://www.thedentalateam.com/blogs/dental-patient-experience-that-wins-loyalty/) - Learn how dental patient experience improves with clear handoffs, consistent communication, personal details, and stronger team systems.
- [Private Dental Practice Can Still Win](https://www.thedentalateam.com/blogs/private-dental-practice-can-still-win/) - Learn how private dental practice owners can compete with DSOs through stronger systems, patient loyalty, team leadership, and profitability.
- [Dental Practice Management Bottlenecks](https://www.thedentalateam.com/blogs/dental-practice-management-bottlenecks/) - Learn how dental practice management improves when dentists reduce bottlenecks, clarify decision owners, and build stronger team accountability.
- [Dental Reviews Build Patient Trust](https://www.thedentalateam.com/blogs/dental-reviews-build-patient-trust/) - Learn how dental reviews help patients choose a dentist, build trust before the first call, and strengthen your practice’s online presence.
- [Dental Practice Leadership Starts on Sunday](https://www.thedentalateam.com/blogs/dental-practice-leadership-starts-on-sunday/) - Learn how dental practice leadership helps dentists plan ahead, delegate outcomes, reduce reaction, and build stronger team accountability.
- [Dental Scheduling That Fills Summer Gaps](https://www.thedentalateam.com/blogs/dental-scheduling-that-fills-summer-gaps/) - Learn how dental scheduling systems help dentists fill summer gaps, reduce cancellations, protect production, and keep patient flow steady.
- [Dental Team Communication Rules](https://www.thedentalateam.com/blogs/dental-team-communication-rules/) - Learn how dental team communication rules help dentists reduce drama, rebuild trust, improve handoffs, and create clearer team accountability.
- [Dental Practice Growth Is Not More Everything](https://www.thedentalateam.com/blogs/dental-practice-growth-is-not-more-everything/) - Dental practice growth is not always more patients, production, or hiring. Learn how systems, profit, case acceptance, and ownership drive real results.
- [Dental KPIs for July Reset](https://www.thedentalateam.com/blogs/dental-kpis-for-july-reset/) - Learn how dental KPIs help dentists review production, collections, case acceptance, new patients, retention, and systems at mid-year.
- [CEO Time for Dentists](https://www.thedentalateam.com/blogs/ceo-time-for-dentists/) - Learn how CEO time helps dentists protect focus, review numbers, fix systems, and lead the practice with stronger strategy and ROI.
- [Dental Hiring Without Panic](https://www.thedentalateam.com/blogs/dental-hiring-without-panic/) - Learn how dental hiring improves when dentists stop panic hiring, verify skills, involve the team, and build stronger onboarding systems.
- [Dental Technology That Patients Feel](https://www.thedentalateam.com/blogs/dental-technology-that-patients-feel/) - Learn how dental technology improves patient convenience, saves team time, strengthens systems, and supports a smoother dental practice experience.
- [Dental Practice Growth Choices](https://www.thedentalateam.com/blogs/dental-practice-growth-choices/) - Learn how dental practice growth can mean scaling, simplifying, or stabilizing based on profit, systems, owner goals, and team readiness.
- [Dental Consulting That Moves Teams](https://www.thedentalateam.com/blogs/dental-consulting-that-moves-teams/) - Learn how dental consulting helps dentists improve team buy-in, goal tracking, production, collections, case acceptance, and practice execution.
- [Dental Overhead Without Panic Cuts](https://www.thedentalateam.com/blogs/dental-overhead-without-panic-cuts/) - Learn how dental overhead improves when dentists review collections, AR, vendor costs, equipment ROI, and spending decisions with clarity.
- [Dental Team Training for Consistent Case Acceptance](https://www.thedentalateam.com/blogs/dental-team-training-for-consistent-case-acceptance/) - Improve dental team training with quarterly calibration, better handoffs, stronger patient communication, and clearer systems that support case acceptance.
- [Front Office Systems That Fix Chaos](https://www.thedentalateam.com/blogs/front-office-systems-that-fix-chaos/) - Learn how front office systems reduce dental practice chaos with clear ownership, KPIs, phone flow, checklists, and better team accountability.
- [Dental Practice Capacity Before You Expand](https://www.thedentalateam.com/blogs/dental-practice-capacity-before-you-expand/) - Learn how dental practice capacity improves with smarter scheduling, hygiene math, fee reviews, patient flow, and better team planning.
- [Dental Practice Systems Beat Hero Mode](https://www.thedentalateam.com/blogs/dental-practice-systems-beat-hero-mode/) - Learn how dental practice systems improve production, case acceptance, phone conversion, scheduling, KPIs, and practice profitability.
- [Dental Profitability Leaks Dentists Miss](https://www.thedentalateam.com/blogs/dental-profitability-leaks-dentists-miss/) - Learn how dental profitability improves by tightening collections, case acceptance, scheduling, phone conversion, and team-owned KPIs.
- [Before You Book That Dental CE Course](https://www.thedentalateam.com/blogs/before-you-book-that-dental-ce-course/) - Before booking dental CE, learn how to budget, check patient demand, plan implementation, and turn continuing education into practice ROI.
- [Dental Patient Experience Drives Marketing](https://www.thedentalateam.com/blogs/dental-patient-experience-drives-marketing/) - Learn how dental patient experience impacts marketing, trust, reviews, referrals, case acceptance, and long-term practice growth.
- [Dental Practice Ownership Without Doing It All](https://www.thedentalateam.com/blogs/dental-practice-ownership-without-doing-it-all/) - If dental practice ownership feels heavy, Dental A Team can help build clearer roles, stronger leadership, and better systems.
- [Dental Practice Branding Patients Trust](https://www.thedentalateam.com/blogs/dental-practice-branding-patients-trust/) - Learn how dental practice branding helps dentists attract the right patients, build trust, improve reviews, and create a patient experience that stands out.
- [Dental Practice Leadership Is Not a To-Do List](https://www.thedentalateam.com/blogs/dental-practice-leadership-is-not-a-to-do-list/) - Learn how dental practice leadership improves when doctors build stronger leaders through clear roles, KPIs, accountability, and coaching.
- [Why New Dental Patients Choose Someone Else](https://www.thedentalateam.com/blogs/why-new-dental-patients-choose-someone-else/) - Learn how to attract new dental patients by fixing missed calls, recare gaps, reviews, referrals, follow-up, and patient experience systems.
- [Dental Practice Vision Starts With Leadership](https://www.thedentalateam.com/blogs/dental-practice-vision-starts-with-leadership/) - Struggling to align your team and culture? Learn how a clear dental practice vision improves leadership, team buy-in, systems, and long-term growth.
- [Going Out of Network: What Dentists Miss](https://www.thedentalateam.com/blogs/going-out-of-network-what-dentists-miss/) - Thinking about going out of network? Learn how insurance changes impact patient retention, marketing, profitability, and growth before making the switch.
- [Why Dental Practice Burnout Keeps Growing](https://www.thedentalateam.com/blogs/why-dental-practice-burnout-keeps-growing/) - Dental practice burnout often comes from leadership stress, team pressure, and operational overload. Learn how to reduce stress and lead with stronger systems.
- [Dental Practice Growth Starts With Leadership](https://www.thedentalateam.com/blogs/dental-practice-growth-starts-with-leadership/) - Learn how leadership, delegation, systems, and profitability impact dental practice growth. Discover practical strategies to scale without burnout.
- [What Quietly Kills Dental Team Morale](https://www.thedentalateam.com/blogs/what-quietly-kills-dental-team-morale/) - Dental team morale impacts teamwork, initiative, patient experience, and retention. Learn what causes morale to break down and how strong practices rebuild it.
- [How to Build a Calm Dental Practice](https://www.thedentalateam.com/blogs/how-to-build-a-calm-dental-practice/) - Learn how to build a calm dental practice through better systems, scheduling, leadership, and communication that reduce stress and improve profitability.
- [Why Your Dental Practice Profit Feels Tight](https://www.thedentalateam.com/blogs/why-your-dental-practice-profit-feels-tight/) - Learn why dental practice profit feels tight even with strong production and how better systems, collections, and expense control improve cash flow.
- [Dental Practice Growth: One Office or Many?](https://www.thedentalateam.com/blogs/dental-practice-growth-one-office-or-many/) - Should dental practice growth come from one large office or multiple smaller locations? Learn the pros, systems, and leadership behind both.
- [Burnout in Dentistry: Before You Walk Away](https://www.thedentalateam.com/blogs/burnout-in-dentistry-before-you-walk-away/) - Burnout in dentistry does not always mean it’s time to quit. Learn how practice owners can reduce stress and build sustainable leadership.
- [Team KPIs That Create Real Buy-In](https://www.thedentalateam.com/blogs/team-kpis-that-create-real-buy-in/) - Learn how to implement team KPIs in your dental practice to improve systems, increase accountability, and drive consistent, measurable results.
- [Dental Leadership: Your Biggest Asset](https://www.thedentalateam.com/blogs/dental-leadership-your-biggest-asset/) - Improve dental leadership to boost performance, prevent burnout, and build a sustainable, profitable practice without sacrificing time or energy.
- [Dental Practice Mindset for Growth](https://www.thedentalateam.com/blogs/dental-practice-mindset-for-growth/) - Build a strong dental practice mindset to improve team performance, increase productivity, and create consistent growth in your dental office.
- [Dental KPIs That Improve Practice Growth](https://www.thedentalateam.com/blogs/dental-kpis-that-improve-practice-growth/) - Learn how dental KPIs improve accountability, boost profitability, and create consistent growth so your practice runs efficiently and stays financially strong.
- [Dental Membership Plans for Practice Growth](https://www.thedentalateam.com/blogs/dental-membership-plans-for-practice-growth/) - Dental membership plans help practices create steady revenue, improve patient retention, and reduce reliance on insurance with simple, effective systems.
- [Leadership Burnout: What Dentists Must Know](https://www.thedentalateam.com/blogs/leadership-burnout-what-dentists-must-know/) - Leadership burnout is common for dentists. Learn how to manage stress, build systems, and lead your practice without feeling overwhelmed.
- [Dental Team Roles That Drive Performance](https://www.thedentalateam.com/blogs/dental-team-roles-that-drive-performance/) - Improve dental team roles to boost performance, fix staff issues, and create a more efficient, profitable dental practice.
- [Multi Practice Management for Dental Growth](https://www.thedentalateam.com/blogs/multi-practice-management-for-dental-growth/) - Multi practice management strategies to scale dental practices, improve profitability, and build strong systems across multiple locations.
- [How to Improve Case Acceptance Fast](https://www.thedentalateam.com/blogs/how-to-improve-case-acceptance-fast/) - Improve case acceptance with simple systems, stronger leadership, and clear communication that help more patients say yes to treatment.
- [People Management for Dental Teams](https://www.thedentalateam.com/blogs/people-management-for-dental-teams/) - Struggling with team stress? Learn how better people management improves accountability, leadership, and results in your dental practice.
- [Dental Practice Audit to Fix Hidden Problems Fast](https://www.thedentalateam.com/blogs/dental-practice-audit-to-fix-hidden-problems-fast/) - Find hidden inefficiencies with a dental practice audit and fix decision delays, team stress, and slipping systems to boost profitability and performance.
- [Dental Practice Profit: What Dentists Must Track](https://www.thedentalateam.com/blogs/dental-practice-profit-what-dentists-must-track/) - Learn how to improve dental practice profit with simple systems, better collections, and clear financial tracking for long-term growth and stability
- [Dental KPIs That Drive Profit](https://www.thedentalateam.com/blogs/dental-kpis-that-drive-profit/) - Master the dental KPIs that drive production, collections, and growth. Learn how to track the right numbers to increase profit and control your practice.
- [AI in Dentistry for Practice Growth](https://www.thedentalateam.com/blogs/ai-in-dentistry-for-practice-growth/) - AI in dentistry is transforming patient experience, case acceptance, and efficiency. Learn how to implement AI to grow your dental practice.
- [Hygiene Department Growth That Works](https://www.thedentalateam.com/blogs/hygiene-department-growth-that-actually-works/) - Hygiene department growth boosts patient care, production, and team alignment. Learn how to grow hygiene without burnout.
- [Vision Driven Growth in Dental Practices](https://www.thedentalateam.com/blogs/vision-driven-growth-in-dental-practices/) - Vision driven growth helps dental practices boost team buy-in, patient experience, and profitability. Learn how to implement it.
- [Dental Practice Accountability That Drives Growth](https://www.thedentalateam.com/blogs/dental-practice-accountability-that-drives-growth/) - Dental practice accountability improves production, team performance, and consistency. Learn how to build it without adding stress or complexity.
- [Team Accountability in Dental Practices](https://www.thedentalateam.com/blogs/team-accountability-in-dental-practices/) - Build team accountability in your dental practice with simple systems, clear expectations, and leadership habits that improve consistency and results.
- [Dental Practice Profitability Without Cutting Team](https://www.thedentalateam.com/blogs/dental-practice-profitability-without-cutting-team/) - Learn how to improve dental practice profitability without cutting your team. Increase production, collections, and efficiency the right way.
- [Front Office Training for Dental Practices](https://www.thedentalateam.com/blogs/front-office-training-for-dental-practices/) - Front office training helps dental practices improve scheduling, collections, case acceptance, and patient experience. Learn what to fix first.
- [Dental Tax Planning for Private Practices](https://www.thedentalateam.com/blogs/dental-tax-planning-for-private-practices/) - Dental tax planning strategies to reduce surprises, improve cash flow, and help dental practices stay profitable and in control year-round.
- [4 Ways Dental Practices Can Protect Profitability in 2026](https://www.thedentalateam.com/blogs/4-ways-dental-practices-can-protect-profitability-in-2026/) - Rising staffing costs, flat insurance reimbursements, and overhead pressure are reshaping dentistry. Learn four operational systems that help dental practices protect profitability.
- [4 Systems Independent Dental Practices Can Borrow from DSOs](https://www.thedentalateam.com/blogs/4-systems-independent-dental-practices-can-borrow-from-dsos/) - DSOs dominate headlines, but independent dental practices can adopt the same operational systems that drive profitability, production, and growth.
- [How Dental Practices Can Use AI Without Creating Legal Risk](https://www.thedentalateam.com/blogs/how-dental-practices-can-use-ai-without-creating-legal-risk/) - A new bill proposes banning AI from giving dental advice. Learn how dental practices can safely use AI in patient communication without creating compliance risk.
- [Morning Huddles for Dental Practices](https://www.thedentalateam.com/blogs/morning-huddles-for-dental-practices/) - Improve efficiency and team communication with morning huddles in your dental practice. Learn how structured huddles help teams stay aligned and win the day.
- [Patient Flow Optimization for Dental Practices](https://www.thedentalateam.com/blogs/patient-flow-optimization-for-dental-practices/) - Improve patient flow in your dental practice with proven systems that boost efficiency, patient experience, and case acceptance while reducing team stress.
- [Dental Practice Overhead: How to Lower It Fast](https://www.thedentalateam.com/blogs/dental-practice-overhead-how-to-lower-it-fast/) - Lower dental practice overhead, improve cash flow, and increase profitability. Learn the key benchmarks and strategies every dentist should know.
- [5 Operational Responses to Falling Dentist Income and Rising Costs](https://www.thedentalateam.com/blogs/5-operational-responses-to-falling-dentist-income-and-rising-costs/) - Dentist income fell last year, while expenses rose. Learn five practical strategies dental practice owners can use to improve profitability without increasing chaos or patient volume.
- [When Dental Teams Burn Out: What It Signals About Practice Systems](https://www.thedentalateam.com/blogs/when-dental-teams-burn-out-what-it-signals-about-practice-systems/) - Dental burnout is rising across dentistry. Learn how scheduling, systems, and leadership structure influence team fatigue, retention, and profitability in your dental practice.
- [What Less Invasive Dentistry Means for Dental Practice Operations](https://www.thedentalateam.com/blogs/what-less-invasive-dentistry-means-for-dental-practice-operations/) - WHO released guidance on less invasive dentistry. Learn what prevention-first caries care means operationally for dental practices, patient care, and profitability.
- [How Independent Dental Practices Compete as DSOs Scale](https://www.thedentalateam.com/blogs/how-independent-dental-practices-compete-as-dsos-scale/) - A recent dental practice acquisition highlights consolidation in dentistry. Learn how independent dental practices can compete on systems, profitability, and leadership.
- [Disaster Planning for Dental Practices: A 5-Step Owner Checklist](https://www.thedentalateam.com/blogs/disaster-planning-for-dental-practices-a-5-step-owner-checklist/) - The ADA Foundation disaster relief fund offers grants up to $25K. Here is a practical disaster planning checklist for dental practice owners.
- [Hygiene Calibration for Dental Practice Growth](https://www.thedentalateam.com/blogs/hygiene-calibration-for-dental-practice-growth/) - Hygiene calibration aligns protocols, charting, and appointment flow so hygiene runs smoothly, patients feel cared for, and practice growth follows.
- [Practice Owner Mindset That Inspires Team Buy-In](https://www.thedentalateam.com/blogs/practice-owner-mindset-that-inspires-team-buy-in/) - Strengthen your Practice Owner Mindset to inspire teams, lead with purpose, and build a profitable dental practice that supports long-term growth and success.
- [Patient Experience Is the New Growth Strategy](https://www.thedentalateam.com/blogs/patient-experience-is-the-new-growth-strategy/) - Dental patient experience matters. Learn simple systems to improve first calls, chairside clarity, and checkouts so patients rave, return, and refer.
- [The CEO Dentist Mindset That Changes Everything](https://www.thedentalateam.com/blogs/the-ceo-dentist-mindset-that-changes-everything/) - Adopt the CEO dentist mindset to lead with clarity, reduce burnout, and build a profitable practice that supports your life, goals, and long-term vision.
- [Increase Dental Practice Profit With 2 Simple Shifts](https://www.thedentalateam.com/blogs/increase-dental-practice-profit-with-2-simple-shifts/) - Increase dental practice profit with stronger team connection and comprehensive financing strategies that improve case acceptance and drive growth.
- [Conversion Rate Optimization for Dental Practices](https://www.thedentalateam.com/blogs/conversion-rate-optimization-for-dental-practices/) - Increase conversion rate optimization with proven phone strategies, stronger handoffs, and simple systems that turn more callers into scheduled, loyal patients.
- [Dental KPIs That Drive a Profitable Dental Practice](https://www.thedentalateam.com/blogs/dental-kpis-that-drive-a-profitable-dental-practice/) - Use dental KPIs to drive smarter decisions, improve profitability, and build systems that support sustainable growth in modern dental practices.
- [Case Acceptance: A Five-Star Treatment Planning System](https://www.thedentalateam.com/blogs/case-acceptance-a-five-star-treatment-planning-system/) - Improve case acceptance with simple systems that build trust, remove friction, and help dental teams guide patients to confident yes decisions.
- [Practice Profitability Starts With Delegation](https://www.thedentalateam.com/blogs/practice-profitability-starts-with-delegation/) - Improve practice profitability with clear roles, smarter delegation, and accountability systems that reduce bottlenecks and support sustainable growth.
- [Last Minute Tax Strategies for Dentists Before April 15](https://www.thedentalateam.com/blogs/last-minute-tax-strategies-for-dentists-before-april-15/) - Last minute tax strategies for dentists that can reduce taxable income, improve cash flow, and help practice owners avoid missed deductions before April 15.
- [Pharmacy Clearances Made Easy for Dentists](https://www.thedentalateam.com/blogs/pharmacy-clearances-made-easy-for-dentists/) - Fast track pharmacy clearances with confidence. Learn when to proceed, when to collaborate, and how dentists can reduce delays while protecting patient safety.
- [Practice Owner Mindset: Growing With Clarity and Purpose](https://www.thedentalateam.com/blogs/practice-owner-mindset-growing-with-clarity-and-purpose/) - Develop a strong practice owner mindset to lead with clarity, reduce burnout, and grow a profitable dental practice with intention.
- [Dental Practice Accountability That Reduces Stress](https://www.thedentalateam.com/blogs/dental-practice-accountability-that-reduces-stress/) - Discover how dental practice accountability reduces stress, improves team performance, and drives predictable growth with clear systems and measurable results.
- [Fix Dental AR and Transform Your Cash Flow](https://www.thedentalateam.com/blogs/fix-dental-ar-and-transform-your-cash-flow/) - Fix your dental AR, improve cash flow, and increase profitability by collecting what you have already produced with proven billing systems.
- [Tax Planning for Dentists: Keep More, Stress Less](https://www.thedentalateam.com/blogs/tax-planning-for-dentists-keep-more-stress-less/) - Tax planning for dentists helps practice owners keep more profit, reduce surprise tax bills, and build wealth with proactive, legal strategies all year.
- [Hiring Dental Staff: Personality vs Experience](https://www.thedentalateam.com/blogs/hiring-dental-staff-personality-vs-experience/) - Struggling with hiring dental staff? Learn how personality, experience, and role alignment create stronger teams and better dental practice results.
- [Student Loan Changes and Dental Hiring: What Owners Should Expect](https://www.thedentalateam.com/blogs/student-loan-changes-and-dental-hiring-what-owners-should-expect/) - ADA-backed student loan changes may affect dental associate expectations. Learn how dental practice owners can adapt compensation and mentorship.
- [Dental Hygienist Salary 2026: How Practice Owners Should Respond](https://www.thedentalateam.com/blogs/dental-hygienist-salary-2026-how-practice-owners-should-respond/) - Dental hygienist salary data is circulating widely online. Here is how dental practice owners can discuss compensation confidently while protecting profitability.
- [Practice Owner Mindset: Lead Without Losing Yourself](https://www.thedentalateam.com/blogs/practice-owner-mindset-lead-without-losing-yourself/) - Build a stronger practice owner mindset to lead leaders, reduce stress, and create a dental practice that runs with clarity, accountability, and freedom.
- [Profitability Pitfalls: Don’t Lose Money in Dentistry](https://www.thedentalateam.com/blogs/profitability-pitfalls-dont-lose-money-in-dentistry/) - Avoid profitability pitfalls with better delegation, leadership, and KPI tracking so your practice stays profitable and in control.
- [Hiring Dental Staff Starts With Your Story](https://www.thedentalateam.com/blogs/hiring-dental-staff-starts-with-your-story/) - Hiring dental staff? Learn how to write better job ads, attract rockstar candidates, and build a team that fits your culture, values, and vision.
- [Dental Practice Growth Strategy That Scales](https://www.thedentalateam.com/blogs/dental-practice-growth-strategy-that-scales/) - Dental practice growth strategy to expand past $3M, improve case acceptance, optimize scheduling, and increase profit without team burnout.
- [Practice Owner Mindset: CEO Habits That Actually Stick](https://www.thedentalateam.com/blogs/practice-owner-mindset-ceo-habits-that-actually-stick/) - Practice owner mindset helps dentists lead with clarity, build stronger teams, and grow a profitable practice without burnout or constant firefighting.
- [Dental Practice Profitability Starts With Getting Paid Faster](https://www.thedentalateam.com/blogs/dental-practice-profitability-starts-with-getting-paid-faster/) - Improve dental practice profitability with faster collections, online payments, and a simple AR system that reduces stress and keeps cash flow steady.
- [Practice Purpose: What Are You Really Working For?](https://www.thedentalateam.com/blogs/practice-purpose-what-are-you-really-working-for/) - Practice purpose defines why your dental practice exists and fuels clarity, motivation, and growth when dentistry feels heavy or overwhelming.
- [How to Manage the Dental Practice Owner Mindset](https://www.thedentalateam.com/blogs/how-to-manage-the-dental-practice-owner-mindset/) - Manage the dental practice owner mindset to reduce burnout, lead with clarity, and build a profitable practice supported by strong systems and confident teams.
- [Are Your KPIs Actually Driving Growth?](https://www.thedentalateam.com/blogs/are-your-kpis-actually-driving-growth/) - KPIs help practices measure growth, improve case acceptance, and strengthen systems so teams can reach production and profitability goals with clarity.
- [Dental Chart Mergers That Drive Growth](https://www.thedentalateam.com/blogs/dental-chart-mergers-that-drive-growth/) - Learn how dental chart mergers help dentists grow production, add quality patients, and protect practice culture with smart, low risk expansion strategies!
- [Stepping into the CEO mindset](https://www.thedentalateam.com/blogs/stepping-into-the-ceo-mindset/) - Build a profitable, organized practice by developing a strong CEO mindset. Learn how dentists can lead with clarity, confidence, and data-driven decisions.
- [How to Increase Case Acceptance for High-Dollar Dentistry](https://www.thedentalateam.com/blogs/how-to-increase-case-acceptance-for-high-dollar-dentistry/) - Want to improve case acceptance? Use these clear systems, confident communication, and proven strategies that help patients say yes to high-dollar dentistry!
- [Production vs Patient Focus in Dentistry](https://www.thedentalateam.com/blogs/production-vs-patient-focus-in-dentistry/) - Production vs patient focus does not have to be a tradeoff. Learn how dental teams can align care, ethics, and profitability through purpose driven dentistry.
- [Team Bonding That Actually Feels Fun](https://www.thedentalateam.com/blogs/team-bonding-that-actually-feels-fun/) - Team bonding that actually works! Learn how intentional fun builds trust, improves communication, and creates stronger, more connected dental teams.
- [Hiring Dental Staff With Culture First](https://www.thedentalateam.com/blogs/hiring-dental-staff-with-culture-first/) - Improve hiring dental staff with culture, clear values, stronger interviews, and systems that attract the right people and keep great employees longer.
- [Presence is The Best Team Gift](https://www.thedentalateam.com/blogs/presence-is-the-best-team-gift/) - Give the best team gift with presence, real attention, and small daily habits that improve trust, morale, and patient experience in your dental practice.
- [Bring Excitement to Dental Teams](https://www.thedentalateam.com/blogs/bring-excitement-to-dental-teams/) - Bring excitement and celebration into dental teams with new traditions, holiday-style anticipation, and fun moments that lift morale and strengthen connection.
- [What to Pay Attention to When Buying a Practice](https://www.thedentalateam.com/blogs/what-to-pay-attention-to-when-buying-a-practice/) - Learn what to evaluate before buying a practice, including team readiness, demographics, and profitability, so you purchase with confidence and clarity.
- [The Hidden Revenue You’re Missing](https://www.thedentalateam.com/blogs/the-hidden-revenue-youre-missing/) - Find hidden revenue already inside your office and learn how small changes in hygiene, scheduling, and perio can unlock major growth without extra hours.
- [Mastering The Dental Practice Life Cycle](https://www.thedentalateam.com/blogs/mastering-the-dental-practice-life-cycle/) - Learn how the dental practice life cycle impacts growth, stress, profit, and long term success, and see practical steps to move your practice toward prime.
- [Dental Practice Transition Strategies: Always Be Ready](https://www.thedentalateam.com/blogs/dental-practice-transition-strategies-always-be-ready/) - Discover our dental practice transition strategies to boost patient retention, clean up AR, increase profit, and keep our practice always ready to sell.
- [Redefining Success in Dentistry](https://www.thedentalateam.com/blogs/redefining-success-in-dentistry/) - Discover why redefining success helps dentists lead with confidence, find fulfillment, and build thriving practices that align with their values.
- [Why Cosmetic Dentistry Excellence Matters with Dr. Pia Lieb](https://www.thedentalateam.com/blogs/why-cosmetic-dentistry-excellence-matters/) - Learn how to build cosmetic dentistry excellence through detail, passion, and patient-centered care. Discover expert strategies from top cosmetic dentist Dr. Pia.
- [Mastering Delegation in Multi-Practice Ownership](https://www.thedentalateam.com/blogs/mastering-delegation-in-multi-practice-ownership/) - Discover why redefining success helps dentists lead with confidence, find fulfillment, and build thriving practices that align with their values.
- [Onboarding New Dental Team Members the Right Way](https://www.thedentalateam.com/blogs/onboarding-new-dental-team-members-the-right-way/) - Learn how onboarding new dental team members builds connection, trust, and retention for thriving, growth-focused dental practices.
- [What to Delegate in Your Dental Practice](https://www.thedentalateam.com/blogs/what-to-delegate-in-your-dental-practice/) - Learn what to delegate to scale your dental practice with clarity and confidence. Discover the tasks to keep, what to delegate, and how to lead like a true CEO.
- [How to Build a Stress-Free Practice](https://www.thedentalateam.com/blogs/how-to-build-a-stress-free-practice/) - Learn how to build a stress-free practice with systems, boundaries, and proactive leadership that reduce chaos and create calm, profitable growth.
- [The Secret to Living is Giving](https://www.thedentalateam.com/blogs/the-secret-to-living-is-giving/) - Discover why the secret to living is giving. Learn simple ways to bring gratitude, generosity, and purpose into your dental practice every day.
- [Overcoming the Feeling Not Enough in Dentistry](https://www.thedentalateam.com/blogs/overcoming-the-feeling-not-enough-in-dentistry/) - Learn how dentists can overcome the feeling not enough by identifying root beliefs, redefining success, and building confidence for stronger leadership in practice.
- [Different Ways to Grow Your Dental Practice](https://www.thedentalateam.com/blogs/different-ways-to-grow-your-dental-practice/) - Discover simple, proven ways to grow your dental practice through measurement, systems, and leadership that drive consistent, sustainable success.
- [3 Costly Gaps in Multi-Practice Ownership](https://www.thedentalateam.com/blogs/3-costly-gaps-in-multi-practice-ownership/) - Discover the 3 costly gaps in multi-practice ownership and learn how to improve profit, systems, and accountability across every dental location.
- [Growing Leadership in Your Dental Practice](https://www.thedentalateam.com/blogs/growing-leadership-in-your-dental-practice/) - Discover how growing leadership transforms your dental practice through delegation, trust, and team development for long-term success.
- [From Practice Operator to CEO Dentist](https://www.thedentalateam.com/blogs/from-practice-operator-to-ceo-dentist/) - Learn how to become a CEO dentist by delegating, building vision, and creating scalable systems that grow your dental practice with ease.
- [Why Every Practice Needs a Quarterly Assessment](https://www.thedentalateam.com/blogs/why-every-practice-needs-a-quarterly-assessment/) - Discover how quarterly assessment in your office can help dental practices track goals, improve systems, and boost profitability before year-end.
- [Simplify Your Practice with Financial Clarity](https://www.thedentalateam.com/blogs/simplify-your-practice-with-financial-clarity/) - Gain financial clarity in dentistry with systems that simplify spending, reduce overhead, and help you make confident business decisions.
- [Introducing Our Newest Client Perk: FREE Synergy Membership!](https://www.thedentalateam.com/blogs/introducing-our-newest-client-perk-free-synergy-membership/) - We’re always looking to bring more value to our clients. That's why we're thrilled to announce that Dental A Team clients now get a FREE Synergy membership!
- [Hire Right, Keep Longer: Smarter Dental Onboarding](https://www.thedentalateam.com/blogs/hire-right-keep-longer-smarter-dental-onboarding/) - Improve onboarding in dental practices with culture-driven hiring, clear values, and retention-focused training from The Dental A Team.
- [Redefining Work-Life Balance in Dentistry](https://www.thedentalateam.com/blogs/redefining-work-life-balance-in-dentistry/) - Learn how to achieve work-life balance in dentistry without losing production through smarter scheduling, CEO time, and team empowerment.
- [Why Financial Health in a Dental Practice Matters](https://www.thedentalateam.com/blogs/why-financial-health-in-a-dental-practice-matters/) - Improve financial health in a dental practice with monthly P&L reviews, real-data budgeting, and scorecards from The Dental A Team.
- [Build a Practice of Character, Not Just KPIs](https://www.thedentalateam.com/blogs/build-a-practice-of-character-not-just-kpis/) - True leadership in dentistry starts with character. Build team loyalty, strong culture, and lasting success by focusing on how you act when it matters most.
- [Dental Practice Profitability: From Chaos to Clarity](https://www.thedentalateam.com/blogs/dental-practice-profitability-from-chaos-to-clarity/) - Boost dental practice profitability with clear systems and smarter decisions. Learn how one office turned losses into 16% profit in just five months.
- [Budgeting Year-End Bonus Without the Stress](https://www.thedentalateam.com/blogs/budgeting-year-end-bonuses-without-the-stress/) - Discover how bonus structures in dentistry can boost team morale, drive production, and support long-term growth without sacrificing profitability.
- [Build Better Perio Protocols Through Team Alignment](https://www.thedentalateam.com/blogs/build-better-perio-protocols-through-team-alignment/) - Build consistent perio protocol alignment across your dental team. Improve hygiene systems, boost trust, and elevate patient care with clear standards.
- [The CEO Mindset: Freedom and Growth in Dentistry](https://www.thedentalateam.com/blogs/the-ceo-mindset-freedom-and-growth-in-dentistry/) - Develop the CEO mindset in dentistry. Learn how vision, delegation, and systems help dentists reduce stress, grow profits, and lead thriving practices.
- [How Consistency Tripled a Practice’s Collections](https://www.thedentalateam.com/blogs/how-consistency-tripled-a-practices-collections/) - Learn how dental collections consistency helped one practice triple collections in two months. Build steady cash flow and peace of mind through structure.
- [Stop Hoping, Start Hitting Your Dental Goals](https://www.thedentalateam.com/blogs/stop-hoping-start-hitting-your-dental-goals/) - Turn dental goals into predictable success. Learn how to set clear, measurable targets, track progress weekly, and grow your practice with confidence.
- [Triple Collections with Consistency and Systems](https://www.thedentalateam.com/blogs/triple-collections-with-consistency-and-systems/) - Boost dental collections with consistent systems, clear cadences, and team accountability. Learn how practices triple results with simple strategies.
- [Leadership Lessons Every Dental Owner Needs](https://www.thedentalateam.com/blogs/leadership-lessons-every-dental-owner-needs/) - Boost your dental leadership with confidence, vision, and culture. Learn how strong leaders create thriving practices and inspired, productive teams.
- [Office Autopsy: How One Legacy Practice Transformed](https://www.thedentalateam.com/blogs/office-autopsy-how-one-legacy-practice-transformed/) - Discover how a dental office autopsy uncovers hidden growth opportunities. Boost production, improve scheduling, and re-energize your practice today.
- [Why Optimizing Your Dental Schedule Matters](https://www.thedentalateam.com/blogs/why-optimizing-your-dental-schedule-matters/) - Optimize your dental schedule with our proven template. Boost production, reduce stress, and keep your team aligned with smarter scheduling strategies.
- [Stability and Predictability in Your Dental Practice](https://www.thedentalateam.com/blogs/stability-and-predictability-in-your-dental-practice/) - Discover how systems and metrics create stability in dental practice, reduce chaos, and build predictable growth for long-term success.
- [Clarity in Job Descriptions Drives Accountability](https://www.thedentalateam.com/blogs/clarity-in-job-descriptions-drives-acountability/) - Learn how clear job descriptions in dentistry boost accountability, align metrics, and help your team take ownership for practice success.
- [Burnout in Dentistry Part 2: The Path to Financial Freedom](https://www.thedentalateam.com/blogs/burnout-in-dentistry-part-2-the-path-to-financial-freemdom/) - Discover how to overcome burnout in dentistry by fixing cashflow, building freedom, and creating systems that support your life, not drain it.
- [Finish 2025 Strong: FREE End of Year Checklist for Dentists](https://www.thedentalateam.com/blogs/finish-2025-strong-free-end-of-year-checklist-for-dentists/) - Download Dental A Team’s free End of Year Checklist for dentists. Review your financials, systems, and goals so you enter 2026 with clarity and control!
- [Beat Burnout in Dentistry with Smarter Practice Systems](https://www.thedentalateam.com/blogs/beat-burnout-in-dentistry-with-smarter-practice-systems/) - Feeling stuck or overworked? Learn how to beat burnout in dentistry with financial clarity, time freedom, and systems that support your life.
- [From $3.2M to $5M: Real Practice Growth Without Burnout](https://www.thedentalateam.com/blogs/from-3-2m-to-5m-real-practice-growth-without-burnout/) - Struggling with practice growth? Discover smart, sustainable strategies that took one dental office from $3.2M to $5M, without burnout.
- [How to innovate your branding & approach to gain NPs](https://www.thedentalateam.com/blogs/how-to-innovate-your-branding-approach-to-gain-nps/) - Struggling with growth? Discover branding tips to modernize your dental practice, improve patient experience, and stand out in today’s competitive market.
- [Dentistry Career Paths: Fulfillment Beyond the Numbers](https://www.thedentalateam.com/blogs/dentistry-career-paths-fulfillment-beyond-numbers/) - Explore dentistry career paths, associateships, partnerships, and DSOs, and learn how effective leadership creates fulfillment beyond the numbers.
- [Mastering Quarterly Meetings in Your Dental Practice](https://www.thedentalateam.com/blogs/mastering-quarterly-meetings-in-your-dental-practice/) - Learn how quarterly meetings bring clarity, alignment, and accountability to dental practices for stronger growth and smoother operations.
- [Effective Leadership in Dentistry](https://www.thedentalateam.com/blogs/effective-leadership-in-dentistry/) - Fostering a positive team culture & getting the best engagement starts with effective leadership that inspires growth in dental practices.
- [How Smart CEOs Grow by Letting Go](https://www.thedentalateam.com/blogs/how-smart-ceos-grow-by-letting-go/) - Learn how letting go and empowering your team can transform your dental practice. Discover smart leadership strategies that reduce stress and drive growth.
- [Becoming the CEO Dentist: Leading a Thriving Practice](https://www.thedentalateam.com/blogs/becoming-the-ceo-dentist-leading-a-thriving-practice/) - Learn how to go from overwhelmed practice owner to confident CEO dentist. We share strategies to lead with vision, build strong systems, and grow your practice.
- [From $3.2M to $5M: A Dentist’s Journey to Practice Growth](https://www.thedentalateam.com/blogs/from-3-2-m-to-5-m-a-dentists-journey-to-practice-growth/) - From $3.2M to $5M: learn how one dental practice achieved real practice growth by scaling smart with the right associates, systems, and leadership structure.
- [Is Your Dental Practice Healthy? Check your KPIs!](https://www.thedentalateam.com/blogs/is-your-dental-practice-healthy-check-your-kpis/) - Learn how to simplify KPIs to measure production, collections, case acceptance, and more. Build a healthier, more profitable practice with smarter data.
- [Online Reviews, AI, and the Power of Visibility](https://www.thedentalateam.com/blogs/online-reviews-ai-and-the-power-of-visibility/) - Stay ahead of the latest dental marketing trends with Dr. Len Tau’s insights on online reviews, AI-driven reputation management, and marketing optimization.
- [Stress Less, Smile More: Work-Life Balance in Dentistry](https://www.thedentalateam.com/blogs/stress-less-smile-more-work-life-balance-in-dentistry/) - Learn how to achieve true work-life balance by building strong systems, developing empowered teams, and reducing stress (without sacrificing profitability).
- [The Morning Routine That Changes Everything](https://www.thedentalateam.com/blogs/the-morning-routine-that-changes-everything/) - This morning routine is tailored for dental professionals. Boost clarity, confidence, and productivity with 6 simple daily habits that create momentum.
- [What To Do When You Can’t Hire in Dentistry](https://www.thedentalateam.com/blogs/what-to-do-when-you-cant-hire-in-dentistry/) - Struggling to hire in dentistry? Learn proven strategies to attract dental assistants, hygienists, and office staff while keeping your practice running.
- [Marketing Trends in Dentistry](https://www.thedentalateam.com/blogs/marketing-trends-in-dentistry/) - Discover dental marketing trends for 2025 and learn how to build a consistent, patient-focused strategy that drives real results for your practice.
- [Lead with Courage During an Uncomfortable Conversation](https://www.thedentalateam.com/blogs/lead-with-courage-during-an-uncomfortable-conversation/) - Learn how to turn an uncomfortable conversation into a leadership opportunity. Use our proven framework to build trust, resolve conflict, and lead with clarity!
- [Why Your Practice Feels Broke (Even When It Shouldn't)](https://www.thedentalateam.com/blogs/why-your-practice-feels-broke-even-when-it-shouldnt/) - Your practice feels broke despite high production, relatable? Learn how to run a financial “Office Autopsy” and build a stronger practice heading into 2026.
- [Hygiene Pay in 2025: Hourly, Production-Based, or Bonus?](https://www.thedentalateam.com/blogs/hygiene-pay-in-2025-hourly-production-based-or-bonus/) - Discover the best hygiene pay models for 2025: hourly, production-based, and hybrid bonus systems to increase retention, performance, and profitability.
- [Giving Raises Confidently Without Risking Cash Flow](https://www.thedentalateam.com/blogs/giving-raises-confidently-without-risking-cash-flow/) - Giving raises doesn't mean you have to risk cash flow. Use this guide to build a stronger practice foundation in 2026 and reward your team accordingly.
- [How Dr. Hamlin Built a Practice That Turns Heads](https://www.thedentalateam.com/blogs/how-dr-hamlin-built-a-practice-that-turns-heads/) - Let us show you how to build a stronger practice foundation through branding! Learn how Dr. Hamlin built a dental brand with intention, style, and purpose.
- [How to Create a Stronger Practice Foundation in 2026](https://www.thedentalateam.com/blogs/how-to-create-a-stronger-practice-foundation-in-2026/) - Learn how to build a stronger practice foundation in 2026 by planning early. Discover the key steps dental practices should take now to hit your goals.
- [Delegating with Intention to Scale Your Practice](https://www.thedentalateam.com/blogs/delegating-with-intention-to-scale-your-practice/) - Learn our step-by-step approach to delegating effectively in your dental practice and implement systems that transform efficiency and drive scalable growth.
- [Take Control of Your Finances: Tax Strategy for Dentists](https://www.thedentalateam.com/blogs/take-control-of-your-finances-tax-strategy-for-dentists/) - Learn how dentists can grow wealth, reduce tax stress, and take financial ownership using this proven tax strategy and planning insights from Dental A Team.
- [How to Successfully Implement New Services](https://www.thedentalateam.com/blogs/how-to-successfully-implement-new-services/) - Learn how to implement new services without overwhelming your team. Boost case acceptance, patient experience, and create a productive dental practice!
- [3 Systems Every Productive Practice Has In Place](https://www.thedentalateam.com/blogs/3-systems-every-productive-practice-has-in-place/) - These 3 systems are essential for every productive practice to boost profitability, reduce stress, and streamline daily operations in your dental office.
- [The Empty Millionaire: Why Hitting $1M+ Isn’t the Goal](https://www.thedentalateam.com/blogs/the-empty-millionaire-why-hitting-1m-isnt-the-goal/) - Learn how to avoid becoming an "empty millionaire" by aligning your growth with fulfillment, purpose, and joy to truly grow your dental practice!
- [How to Know if Your Practice Is Compliant with OSHA, HIPAA, and More](https://www.thedentalateam.com/blogs/how-to-know-if-your-practice-is-compliant-with-osha-hipaa-and-more/) - Make regulatory compliance fun! Learn HIPAA, OSHA, and GDPR essentials to protect your dental practice, staff, and patients, without the snooze-fest.
- [What Dental Consulting Really Looks Like](https://www.thedentalateam.com/blogs/what-dental-consulting-really-looks-like/) - Learn how Dental A Team helps dentists grow their practice through custom dental consulting, leadership, systems, and profitability support.
- [How to Know When You're Ready to Grow Your Dental Practice](https://www.thedentalateam.com/blogs/how-to-know-when-youre-ready-to-grow-your-dental-practice/) - Learn how to grow your dental practice with strategy, not stress. Discover 3 signs you're ready to scale and how to build a profitable growth plan.
- [Infection Control Innovations Every Practice Should Know](https://www.thedentalateam.com/blogs/infection-control-innovations-every-practice-should-know/) - Discover the latest dental infection control innovations to improve safety, streamline compliance, and build patient trust. Learn how to systemize your updates.
- [The 1% Rule: How Smart CEOs Build Profitable Practices](https://www.thedentalateam.com/blogs/the-1-rule-how-smart-ceos-build-profitable-practices/) - Discover how the 1% Rule helps dental CEOs simplify leadership, increase profits, and build their dream practice, one focused action at a time.
- [How Tax Discipline Builds Better Dental Practices](https://www.thedentalateam.com/blogs/how-tax-discipline-builds-better-dental-practices/) - Learn how tax discipline fuels leadership, lowers stress, and increases profitability in your dental practice, straight from dental experts
- [How Dentists Can Avoid Burnout and Enjoy Their Practice Again](https://www.thedentalateam.com/blogs/how-dentists-can-avoid-burnout-and-enjoy-their-practice-again/) - Learn how to avoid burnout as a dentist with expert-backed strategies to reduce stress, set boundaries, and build a practice you love.
- [How Strong Leadership Directly Impacts Profitability](https://www.thedentalateam.com/blogs/how-strong-leadership-directly-impacts-profitability/) - Learn how strong leadership directly impacts your dental practice's profitability. We'll also share real-world tax tips to boost your bottom line.
- [Break Through the $1M+ Plateau](https://www.thedentalateam.com/blogs/break-through-the-1m-plateau/) - Discover the 3 biggest reasons practices plateau at $1M–$2M and learn how to break through. We share proven systems, mindset shifts, and leadership strategies.
- [How One Practice Grew from $750K to $2.4M](https://www.thedentalateam.com/blogs/how-one-practice-grew-from-750k-to-2-4m/) - Our client's dental practice grew from $750K to $2.4M in collections in just 3 years! Learn our strategies for systems, leadership, and financial growth.
- [How to Manage Rising Dental Supply Costs](https://www.thedentalateam.com/blogs/how-to-manage-rising-dental-supply-costs/) - Falling behind on your business goals? Learn how to pivot, gain quick wins, and rally your team to finish the quarter strong with simple, effective strategies.
- [What to Do When You’re Behind on Business Goals](https://www.thedentalateam.com/blogs/what-to-do-when-youre-behind-on-business-goals/) - Falling behind on your business goals? Learn how to pivot, gain quick wins, and rally your team to finish the quarter strong with simple, effective strategies.
- [Selling or Building your Dream Dental Practice](https://www.thedentalateam.com/blogs/selling-or-building-your-dream-dental-practice/) - Thinking of selling your practice? Learn how you can increase profitability, protect practice integrity, and build your dream practice, with or without a DSO.
- [Should You Sell to a DSO? What Dentists Need to Know](https://www.thedentalateam.com/blogs/should-you-sell-to-a-dso-what-dentists-need-to-know/) - Thinking of selling your practice to a DSO? Learn the pros, cons, and financial truths behind DSO offers. rotect your legacy and build your dream practice.
- [Technical Tools Your Dental Assistants Need](https://www.thedentalateam.com/blogs/technical-tools-your-dental-assistants-need/) - Give your dental assistants the tools and training they need to boost efficiency, elevate patient care, and help your practice thrive. Explore our tips!
- [Taking Vacation While Keeping Your Practice Profitable](https://www.thedentalateam.com/blogs/taking-vacation-while-keeping-your-practice-profitable/) - Want to take a vacation and still run a profitable practice? Learn smart systems, team projects, and strategies to keep the office productive while you're away.
- [How to Build Your Dream Practice](https://www.thedentalateam.com/blogs/how-to-build-you-dream-practice/) - Do you want to build your dream practice? Learn proven leadership strategies that drive sustainable growth and fulfillment so you can live your best life!
- [How to Overcome Objections and Increase Case Acceptance](https://www.thedentalateam.com/blogs/how-to-overcome-objections-and-increase-case-acceptance/) - Learn strategies for overcoming patient objections at your practice. Our solutions will lead to higher case acceptance and stronger patient relationships!
- [The 3-Day Practice Turnaround Challenge!](https://www.thedentalateam.com/blogs/the-3-day-practice-turnaround-challenge/) - Grow your practice in just 3 days with our free Turnaround Challenge! Clear schedule chaos, increase case acceptance, and find hidden growth opportunities.
- [How Dr. Andrew Built his Dream Practice](https://www.thedentalateam.com/blogs/how-dr-andrew-built-his-dream-practice/) - Discover how Dr. Andrew transformed his small office into a thriving 17-operatory dream practice! Take your office from overwhelmed to organized with our tips.
- [How to get your Office Manager to Run the Practice](https://www.thedentalateam.com/blogs/how-to-get-your-office-manager-to-run-the-practice/) - Empower your office manager to effectively run your dental practice! Follow our tips to boost production, improve operations, and reduce doctor burnout.
- [3 Ways to Build Ownership and Accountability in Your Team](https://www.thedentalateam.com/blogs/3-ways-to-build-ownership-and-accountability-in-your-team/) - Learn how to build a high-performing dental team by fostering ownership and accountability. Our tips will help create a culture of follow-through and results!
- [What Successful Leaders Do Differently](https://www.thedentalateam.com/blogs/what-successful-leaders-do-differently/) - Discover what separates successful leaders from the rest. Learn key traits, warning signs, and how to build leadership that drives practice growth!
- [How to Escape Cash Flow Row and Burnout](https://www.thedentalateam.com/blogs/how-to-escape-cash-flow-row-and-burnout/) - Struggling with cash flow row in your dental practice? Learn practical steps to regain profitability, reduce burnout, and get back in control with expert tips .
- [Patient Education: Effective Way to Increase Case Acceptance](https://www.thedentalateam.com/blogs/patient-education-effective-way-to-increase-case-acceptance/) - Patient education is key to building trust, improving treatment acceptance, and having happier patients. Follow our simple tips to boost your outcomes!
- [1,000 Episodes Later: How the YES Model Changed Practices](https://www.thedentalateam.com/blogs/1000-episodes-later-how-the-yes-model-changed-practices/) - Celebrate the 1000th episode of the Dental A Team podcast and discover how the YES Model helps dental practices grow with less stress and more impact!
- [Dr. Christy Turned Botox Into a Profitable Game-Changer](https://www.thedentalateam.com/blogs/dr-christy-turned-botox-into-a-profitable-game-changer/) - Dr. Christy Moore turned Botox into a profitable, systemized part of her dental practice. And so can you! Learn how to successfully add Botox to your practice.
- [Turning Office Autopsies into Profitability Breakthroughs](https://www.thedentalateam.com/blogs/turning-office-autopsies-into-profitability-breakthrough/) - Learn how we use strategic Office Autopsies to identify hidden profit leaks, boost practice performance, and turn struggling locations into thriving ones.
- [How to Eliminate Cashflow Leaks with Credit Card Processing](https://www.thedentalateam.com/blogs/how-to-eliminate-cashflow-leaks-with-credit-card-processing/) - Learn how smarter credit card processing can reduce fees, boost profits, and eliminate cashflow leaks in your dental practice—no contracts or hidden costs.
- [Strategies For Accommodating Emergency Appointments](https://www.thedentalateam.com/blogs/strategies-for-accommodating-emergency-appointments/) - Learn practical strategies to handle emergency appointments smoothly—improve patient care, protect your schedule, and build long-term trust! Read more.
- [Steps to Screen for Sleep Apnea in your Dental Office](https://www.thedentalateam.com/blogs/steps-to-screen-for-sleep-apnea-in-your-dental-office/) - Discover how to screen for sleep apnea and improve patient care! Learn the key signs, tools, and steps to integrate sleep apnea screening into your practice.
- [Navigating Dental Transitions, Associateships & DSOs](https://www.thedentalateam.com/blogs/navigating-dental-transitions-associateships-and-dsos/) - Learn how to plan dental transitions, evaluate DSO offers, and set up successful associate paths to protect your legacy and increase long-term value!
- [How to Transition Your Dental Practice with Confidence](https://www.thedentalateam.com/blogs/how-to-transition-your-dental-practice-with-confidence/) - Learn how to transition your dental practice with confidence. Explore strategies for planning retirement, selling a dental practice, and exit strategy tips!
- [How to Work 3 Days a Week & Create a 7-Figure Practice](https://www.thedentalateam.com/blogs/how-to-work-3-days-a-week-and-create-a-7-figure-practice/) - Many dentists believe that growing a practice requires more effort. The truth is: you can create a 7-figure practice while working only 3 days a week
- [Strategies to Increase Profitability in Your Practice](https://www.thedentalateam.com/blogs/strategies-to-increase-profitability-in-your-practice/) - Boost your practice's bottom line with proven strategies to increase profitability. Use our tips on pre-collect policies, financial arrangements, and more
- [Transforming Dental Practices and Lives at Summit](https://www.thedentalateam.com/blogs/transforming-dental-practices-and-lives-at-summit/) - Dive into our summit recap for powerful strategies to boost team morale, reclaim your time, and align goals for lasting success in your dental practice.
- [The Best Pediatric Dental Tech to Enhance Any Practice](https://www.thedentalateam.com/blogs/the-best-pediatric-tech-to-enhance-any-practice/) - Discover the latest pediatric dental tech innovations that can enhance any dental practice! Learn more to implement these ideas.
- [Leadership, Legacy, and the Lifecycle of a Dental Practice](https://www.thedentalateam.com/blogs/leadership-legacy-and-the-lifecycle-of-a-dental-practice/) - Explore how the lifecycle of a dental practice mirrors personal growth. Learn how to move from survival to sustainability leadership tips, and more!
- [Proven Ways to Boost Team Morale and Job Satisfaction](https://www.thedentalateam.com/blogs/3-proven-ways-to-boost-team-morale-and-job-satisfaction/) - Boost team morale and job satisfaction in your practice with our 3 proven strategies! By implementing them, you'll improve retention and patient care as well.
- [How to minimize cancellations](https://www.thedentalateam.com/blogs/how-to-minimize-cancellations/) - Cancellations happen for many reasons and create frustration for doctors and teams alike. Learn how to minimize cancellations and no-shows with our tips!
- [Case Acceptance Strategies That Actually Work](https://www.thedentalateam.com/blogs/case-acceptance-strategies-that-actually-work/) - Learn our proven case acceptance strategies that help you increase patient treatment approvals, boost production, and improve communication! Read more.
- [Increasing Case Acceptance: The Mindset Shift That Adds Millions in Production](https://www.thedentalateam.com/blogs/increasing-case-acceptance-the-mindset-shift-that-adds-millions-in-production/) - Increasing case acceptance is possible with this proven mindset shift! Learn how dental teams can overcome objections and boost production in your practice.
- [4 Proven Strategies for Patient Engagement](https://www.thedentalateam.com/blogs/4-proven-strategies-for-patient-engagement/) - It’s easy to lose sight of patient engagement. Unfortunately, this can lead to missed opportunities and additional costs of acquiring new patients. Read more.
- [Live Life and Run A Purposeful Practice — Not on Autopilot](https://www.thedentalateam.com/blogs/live-life-and-run-a-purposeful-practice-not-on-autopilot/) - Learn how to create a purposeful practice by living and leading with intention. Follow these simple strategies to align your dental career and personal life.
- [Creative Summer Marketing Ideas to Grow Your Dental Practice](https://www.thedentalateam.com/blogs/creative-summer-marketing-ideas-to-grow-your-dental-practice/) - Looking to grow your practice? Explore out-of-the-box summer marketing ideas to attract new patients, build brand awareness, and strengthen community ties.
- [Low Collections? Hot Tips for Getting Money In Quickly](https://www.thedentalateam.com/blogs/low-collections-hot-tips-for-getting-money-in-quickly/) - Is you dental practice facing low collections? You’re not alone. We have gathered some hot tips to help you get your money in quickly and efficiently!
- [Opportunities & Challenges Shaping the Future of Dentistry](https://www.thedentalateam.com/blogs/5-opportunities-challenges-shaping-the-future-of-dentistry/) - Dentistry is constantly evolving. Discover the challenges and opportunities shaping the future of dentistry — and how to prepare your practice for what’s next.
- [Dentistry, KPIs, and Creating a Thriving Practice](https://www.thedentalateam.com/blogs/dentistry-kpis-and-creating-a-thriving-practice/) - Discover how to grow a thriving practice with expert insights from Kiera Dent. Learn key KPIs, team strategies, and future trends every dentist needs to know!
- [Thriving vs Surviving: Defining Success in Your Practice](https://www.thedentalateam.com/blogs/thriving-vs-surviving-defining-success-in-your-practice/) - Discover how to thrive in your dental practice by defining success on your own terms. Learn our practical strategies to move from surviving to thriving!
- [Identifying and Overcoming Burnout in Dentistry](https://www.thedentalateam.com/blogs/identifying-and-overcoming-burnout-in-dentistry/) - Burnout in dentistry is pretty common! Many dental professionals struggle with being overwhelmed, feeling fatigue, frustration, and lack motivation. Read more.
- [Modern Dentistry: Insights from Dr. Robert DiPilla](https://www.thedentalateam.com/blogs/modern-dentistry-insights-from-dr-robert-dipilla/) - Success requires more than clinical excellence in modern dentistry. To thrive in today’s competitive landscape, dentists must build a well-managed practice!
- [Creative Passive Income Ideas for Dentists](https://www.thedentalateam.com/blogs/creative-passive-income-ideas-for-dentists/) - As a dentist, your practice is likely your primary source of income. But have you ever thought about diversifying your revenue streams? Many dentists are entrepreneurial by nature and often look for ways to create passive income beyond the dental chair. Whether it’s for financial security, personal growth, or simply the thrill of new ventures,
- [Eco Friendly Tips for a Sustainable Practice](https://www.thedentalateam.com/blogs/eco-friendly-tips-for-a-sustainable-practice/) - Are you looking for eco friendly tips to make your dental practice more sustainable? These small changes can make a huge impact! Learn more.
- [How to Handle Old Balances in Your Dental Practice](https://www.thedentalateam.com/blogs/how-to-handle-old-balances-in-your-dental-practice/) - Old balances can be a significant headache for dental practices. Left unchecked, they can snowball into major cash flow issues and impact your financial health. Whether it’s uncollected patient balances or outstanding insurance claims, tackling old balances efficiently is crucial. In this blog, we'll share a proven strategy inspired by a real success story from
- [3 Steps to Implement Block Scheduling](https://www.thedentalateam.com/blogs/3-steps-to-implement-block-scheduling/) - Struggling to hit your production goals consistently? Block scheduling might be the game-changer your practice needs!
- [Scaling Your Dental Practice: Choose Your Own Adventure](https://www.thedentalateam.com/blogs/scaling-your-dental-practice-choose-your-own-adventure/) - Expanding a dental practice is an exciting yet complex journey. Whether you're a solo practitioner or leading a growing team, scaling your business requires strategic decision-making that shapes your career and impacts your lifestyle. Instead of a one-size-fits-all approach, think of it as a "choose your own adventure" story where each decision directs your path.
- [How to give the best patient experience](https://www.thedentalateam.com/blogs/how-to-give-the-best-patient-experience/) - Face it, your business is built on the experience of your patients. Most of the general public don’t know what a great filling or crown is. However, everyone knows what it feels like to feel great when interacting with others! So how do you give the best patient experience? Creating a Consistent Experience for
- [3 Steps to Stop Cash Flow Leaks in Your Dental Practice](https://www.thedentalateam.com/blogs/3-steps-to-stop-cash-flow-leaks-in-your-dental-practice/) - Cash flow is the lifeblood of your practice—yet too many dental offices are unknowingly losing thousands of dollars every year due to inefficiencies, missed collections, and unnecessary overhead. If you’re struggling with cash flow leaks, high A/R, or unpredictable revenue, you’re not alone! The good news? Fixing cash flow leaks doesn’t require drastic changes—it just
- [How This Practice Reduced A/R by $145,000 in 12 Months](https://www.thedentalateam.com/blogs/how-this-practice-reduced-ar-by-145000-in-12-months/) - Can you imagine cutting your Accounts Receivable in HALF while boosting profitability and team morale? That’s exactly what one of our clients achieved. By implementing the right strategies, their dental practice reduced A/R, overhead, and stress — proving that small changes can make a BIG impact! When this doctor came to us, the practice was
- [Hiring Hygienists In Today's Economy](https://www.thedentalateam.com/blogs/hiring-hygienists-in-todays-economy/) - Hiring and retaining hygienists has become one of the biggest challenges for dental practices. With increasing salary expectations, workforce shortages, and varying levels of experience among candidates, many offices struggle to remain competitive while maintaining profitability. In this guide, we’ll break down practical strategies to attract top hygienists, structure fair compensation models, and ensure a
- [Maximizing Success in 2025: Q1 Review for Dental Practices](https://www.thedentalateam.com/blogs/maximizing-success-in-2025-q1-review-for-dental-practices/) - As we approach the end of Q1 2025, it's time to pause and ask: Are you on track for your best year yet? The first quarter of the year is a crucial time to assess progress, refine goals, and optimize operations to ensure continued success. If you haven’t yet evaluated your performance, now is the perfect
- [Solutions to Financial Struggles in Dentistry](https://www.thedentalateam.com/blogs/solutions-to-financial-struggles-in-dentistry/) - Are You Tracking Your Dental Practice Finances the Right Way? Many dentists focus on production and patient care but often overlook hidden financial pitfalls that can significantly impact profitability. If your collections fluctuate, overhead seems too high, or you’re unsure why your cash flow isn't where it should be, you're not alone. In this blog,
- [Mastering Your Dental Practice Finances: 5 Simple Steps](https://www.thedentalateam.com/blogs/mastering-your-dental-practice-finances-5-simple-steps/) - Are you struggling to understand your profit and loss (P&L) statement? Do you feel lost when it comes to managing your dental practice finances? If so, you're not alone. Many dentists find financial management overwhelming, but with the right approach, you can gain clarity, control, and confidence in your numbers. In this blog, we’ll break
- [How to Successfully Onboard an Associate Dentist](https://www.thedentalateam.com/blogs/how-to-successfully-onboard-an-associate-dentist/) - Bringing a new associate dentist into your practice is a major milestone. Whether you're expanding your clinical services, improving hygiene check efficiency, or creating better work-life balance, a successful onboarding process is crucial to maintaining team harmony and patient trust. However, if not handled correctly, adding an associate can lead to team resistance, inconsistent treatment
- [Planning for Your Practice Exit – What You Need to Know](https://www.thedentalateam.com/blogs/planning-for-your-practice-exit-what-you-need-to-know/) - As a practicing dentist you should always be thinking about your career’s end. Sounds a little crazy in the world of “be in the present” that we live in, but trust me, you’ll thank us later! By planning for your practice exit, AKA retirement, you can ensure that you and your family (and even team)
- [The Best Dental Podcasts for Growth-Minded Dentists](https://www.thedentalateam.com/blogs/the-best-dental-podcasts-for-growth-minded-dentists/) - In the world of dental podcasts, there are many options to choose from, but if you're a dentist looking for actionable advice, real-world strategies, and expert insights, then The Dental A Team podcast is your ultimate go-to resource. Hosted by Kiera Dent, a seasoned dental consultant and CEO of Dental A Team, this podcast is
- [Empowering Dentists: Mental Health and Support for Success](https://www.thedentalateam.com/blogs/empowering-dentists-mental-health-and-support-for-success/) - Dentistry is rewarding, but it can also be isolating. Many dentists feel like they’re on their own island, handling everything from patient care to business decisions while managing a team. On National Dentist Day, it’s time to recognize and celebrate all that dentists do—while also acknowledging the importance of mental health, wellness, and team support
- [Boost Team Morale: Celebrations in Dental Practices](https://www.thedentalateam.com/blogs/boost-team-morale-celebrations-in-dental-practices/) - Building a thriving practice isn’t just about great clinical skills or efficient systems—it’s also about creating a positive, engaged team culture. And one of the most underrated tools for strengthening your team? Celebrations in dental practices. If you want a happier, more engaged team, it’s time to start implementing celebrations and recognition into your practice.
- [Optimizing claims for the BEST returns](https://www.thedentalateam.com/blogs/optimizing-claims-for-the-best-returns/) - Are you tired of insurance companies dictating what your collections ratios look like? So are we! While we can’t control every aspect of this issue, there are a few spaces that you do have some control over, and hey, why not control what you can?! Take charge by optimizing your claims and controlling outgoing submissions
- [Turning Dental Challenges into Opportunities](https://www.thedentalateam.com/blogs/turning-dental-challenges-into-opportunities/) - Every dental practice faces challenges, but the most successful ones know how to turn problems into opportunities. Whether it’s scheduling inefficiencies, high overhead costs, or patient retention challenges, the key to growth is not just identifying the problems but also finding effective solutions. In this blog, we’ll dive into the top three challenges faced by
- [Assisted Hygiene and Shorter Appointments in your Practice](https://www.thedentalateam.com/blogs/assisted-hygiene-and-shorter-appointments-in-your-practice/) - Hiring and retaining hygienists has been a major challenge for dental practices in recent years. With rising salaries, hygiene shortages, and insurance reimbursements not keeping up with inflation, many practices are looking for ways to maintain profitability while providing high-quality patient care. This is where assisted hygiene and shorter appointment times come into play. But
- [The #1 Dental Consulting Company for DSOs](https://www.thedentalateam.com/blogs/the-1-dental-consulting-company-for-dsos/) - The Best Virtual Dental Consulting for DSOs and Multi-Location Practices If you're a DSO (Dental Support Organization) or a multi-location practice looking to maximize profitability and efficiency, you've likely explored consulting options. However, NOT all consulting firms are created equal! Dental A Team is the industry's leading virtual dental consulting company for DSOs, providing customized,
- [The Best Dental Event of 2025: The Dental A Team Summit](https://www.thedentalateam.com/blogs/the-best-dental-event-of-2025-the-dental-a-team-summit/) - If you're searching for the best dental event of 2025, look no further than the Dental A Team Summit! Whether you're a dentist, office manager, or part of the leadership team, this virtual dental event is your ultimate opportunity to gain cutting-edge insights, earn 3 CE credits, and elevate your practice like never before.
- [How to build a Dental Practice that can run WITHOUT you](https://www.thedentalateam.com/blogs/how-to-build-a-dental-practice-that-can-run-without-you/) - The ultimate practice owner dream is to have a dental practice that can run without you, while you are able to do the things you love! For some dentists, that means getting to do more dentistry, for others it means creating more ideas and businesses and working on them. Or for some it means
- [The Secret to a Successful Dental Practice? The Right Dental Consultants!](https://www.thedentalateam.com/blogs/the-secret-to-a-successful-dental-practice-the-right-dental-consultants/) - Running a dental practice is not always easy. Between managing patient care, balancing finances, and ensuring your team runs like a well-oiled machine, it’s easy to feel overwhelmed. That’s where dental consulting comes in! The right dental consultants can turn chaos into clarity, helping you boost efficiency, increase profitability, and create a patient experience that
- [How to Hire and Retain the Right Hygienists](https://www.thedentalateam.com/blogs/how-to-hire-and-retain-the-right-hygienists/) - One of the biggest challenges dental practices face today is to hire and retain great hygienists. With rising wages, increasing demand, and shifting expectations, many practices find themselves in a difficult position—how do you attract top-tier hygienists while maintaining practice profitability? We’ll break down key strategies for hiring hygienists, determining fair pay structures, and ensuring
- [How to Add New Services Without Chaos](https://www.thedentalateam.com/blogs/how-to-add-new-services-without-chaos/) - Running a thriving dental practice is no small feat. Many dentists are eager to expand their services—whether it’s Botox, tongue ties, or oral surgery—but struggle to integrate new procedures into an already packed schedule. The key to successfully adding new treatments is strategy, organization, and efficient scheduling. We’ll break down how one practice transformed its
- [Managing AR: Keeping Your Practice Profitable and Cash Flowing](https://www.thedentalateam.com/blogs/managing-ar-keeping-your-practice-profitable-and-cash-flowing/) - The success of your dental practice isn't just about clinical skills—it’s about running a financially healthy business. One of the biggest challenges in dentistry is managing accounts receivable (AR) effectively. If overdue payments and inconsistent billing are causing cash flow issues, it's time to put a rock-solid system in place. Managing and optimizing your AR
- [Important factors that impact production (holidays/ vacations/ CE)](https://www.thedentalateam.com/blogs/important-factors-that-impact-production/) - Coming in off of the holiday season with many people taking vacations can have some practice owners feeling a little upside down when it comes to the impact these factors have on their production. We get that and we want you to start prepping for this year’s hurdles now! Here are some items I’d
- [How Learning New Techniques Can Result In Practice Growth](https://www.thedentalateam.com/blogs/how-learning-new-techniques-can-result-in-practice-growth/) - Practice growth is inevitable. Expansion is what makes life worth living and learning new things keeps us feeling young! These things are true both in and outside of the dental practice. It doesn't always have to take the form of physical space, acquiring a new building or practice, nor does it even have to
- [Women-Owned Dental Consulting Company](https://www.thedentalateam.com/blogs/women-owned-dental-consulting-company/) - At Dental A Team, we're proud to be a women-owned dental consulting company dedicated to helping dental practices thrive. Led by our CEO and founder Kiera Dent, we bring a unique perspective to practice management, leadership development, and operational growth for dentists across the country! With a passion for transforming dental offices into high-functioning, patient-centered
- [New Dental Tech](https://www.thedentalateam.com/blogs/new-dental-tech/) - Dentistry is shockingly more tech savvy than most people tend to believe. Most people don’t get to see the behind the scenes advances that dentists are using, let alone the shiny object syndrome of all the up and coming things. Let’s explore new tech that has completely transformed how dentists practice in recent years!
- [Strategic wealth planning for your practice](https://www.thedentalateam.com/blogs/strategic-wealth-planning-for-your-practice/) - Strategic wealth planning can make many heads spin just reading those words. For many people managing finances is overwhelming and confusing. Well, we want YOU to stand out from the crowd and be at the top of your industry! Lead the pack from the front by planning for your future! Please keep in
- [Practice Went from $1.2M → $2.5M: Here’s How](https://www.thedentalateam.com/blogs/practice-went-from-1-2m-to-2-5m-here-is-how/) - Can you imagine DOUBLING your practice revenue in just 12 months?! It might sound impossible, but this practice owner proved it’s not—once he had the right systems in place. For this practice owner, managing the business while raising young kids was overwhelming. He juggled the roles of dentist, business owner, and office manager—all without the
- [Managing multiple practice locations effectively](https://www.thedentalateam.com/blogs/managing-multiple-practice-locations-effectively/) - Managing multiple practice locations, whether it’s two, three or ten of them, can be easy when you create the right strategies and systems to provide you the DATA you need! Without the black and white numbers, you may find yourself spinning trying to mitigate issues, put out fires and find success in specific practices.
- [Starting 2025 Strong](https://www.thedentalateam.com/blogs/starting-2025-strong/) - We did it, we’ve made it to 2025 and successfully finished out 2024! We hope that you are proud of your achievements and look forward to this year with stars in your eyes! Starting 2025 strong means you have a plan and are ready to rock! To ensure you’re tracking for success we wanted
- [Getting your Team on Board with your Goals](https://www.thedentalateam.com/blogs/getting-your-team-on-board-with-your-goals/) - So you have your practice goals set but you’re feeling timid to talk about money with your team. We understand that and you are not alone; if we're honest, this is one of the most common items the Dental A Team consultants work on with Doctors and Teams! Here's the big secret... Team’s LOVE to
- [Updating your Employee Manual](https://www.thedentalateam.com/blogs/updating-your-employee-manual/) - There is a major difference between an Operations Manual and an Employee Manual. We’ve talked about updating the Operations Manual already and I hope you’ve taken the opportunity to schedule the meeting to update. Today, let’s dive into updating your Employee Manual to set your practice up for success this year! Start by contacting an
- [Increasing next year’s goals by 10%](https://www.thedentalateam.com/blogs/increasing-next-years-goals-by-10/) - That’s right, we’re talking about increasing your goals for 2025! If you haven’t prepped and created goals already, now is the time! We suggest going INTO the New Year with goals set rather than waiting until January to set them. Why, you may ask? We want you to get the best start and have the
- [Updating your Operations Manual for next year - plan for it now!](https://www.thedentalateam.com/blogs/updating-your-operations-manual-for-next-year-plan-for-it-now/) - Looking back we know that change is inevitable. It's always going to happen. That means that your Operations Manual will always need to be updated! Don’t wait until the last minute, plan ahead and be ready for updates NOW! No, I’m not asking you to be a future teller and know all of the things you’ll
- [Practice Success: use these Tips for a Stellar December](https://www.thedentalateam.com/blogs/practice-success-use-these-tips-for-a-stellar-december/) - We cannot believe this but … 2025 is literally only WEEKS away! This year, like so many in the past, has flown by us! Yet, here we are. Let’s make this a stellar December and end of year! Today, we will focus on practice success. Here are a few tips on how you can
- [Why calibration in periodontal care matters](https://www.thedentalateam.com/blogs/why-calibration-in-periodontal-care-matters/) - Calibration?? What does that word even mean?! If that’s what you’re thinking, this is for you! And even if you’re not, you will surely find some new tips in here that will help you implement calibration in periodontal care! Let’s define calibration: to standardize (something, such as a measuring instrument) by determining the deviation
- [What EFDAs can do for your Practice’s Growth](https://www.thedentalateam.com/blogs/what-efdas-can-do-for-your-practices-growth/) - Are you in a state that allows for expanded functions dental assistants (AKA: EFDAs)?! Lucky you!! We at the Dental A Team are pro utilizing the best skills from the best people and expanded functions allow you to utilize all of your team in the best ways possible for patient care! Here are a
- [Coding accuracy and documentation in dentistry](https://www.thedentalateam.com/blogs/coding-accuracy-and-documentation-in-dentistry/) - Let’s talk about something that’s not exactly a favorite topic, but trust us, it’s crucial: billing! Year after year, the number one reason patients leave negative reviews and even walk out the door is billing issues! Surprise bills? Not the kind of excitement we want in our lives! We bet everyone can recall a time
- [Efficient Appointment Scheduling](https://www.thedentalateam.com/blogs/efficitent-appointment-scheduling/) - We all know that efficiency is KING when it comes to a dental practice. Inefficiency creates chaos, stress, and problems you truly don’t want to deal with! EFFICIENT appointment scheduling is what everyone is after, are we right or are we wrong?! Let’s talk about hygiene. Just imagine a schedule built out to exactly
- [The ultimate patient experience, even when life is busy](https://www.thedentalateam.com/blogs/the-ultimate-patient-experience-even-when-life-is-busy/) - Life gets busy and your business isn’t any different. Things can get chaotic and that’s when the “small stuff” falls through the cracks. You know that saying, “don’t sweat the small stuff”, right? Well guess what.. The small stuff is sometimes what makes the biggest difference when it comes to the ultimate patient experience!
- [Fee schedule analysis and fee negotiation for Dental Practices](https://www.thedentalateam.com/blogs/fee-schedule-analysis-and-fee-negotiation-for-dental-practices/) - Fee negotiation is crucial for dental practices. If you’re not adjusting your fees, you’re leaving money on the table! Every year we all suffer from the same thing… INFLATION! Prices of goods increase, cost of living changes, and the cost of owning a business increases. To think that the cost of your services can’t or
- [End of year Fun Activities for Teams](https://www.thedentalateam.com/blogs/end-of-year-fun-activities-for-teams/) - With the end of the year nearing, some of our clients are prepping fun activities for their teams and are looking for ideas. This time of year comes and goes quickly. Putting the preparation off for too long can cause some unnecessary stress and sometimes means you have to skip the event due to time
- [Ordering Dental Office Supplies Made Easy](https://www.thedentalateam.com/blogs/ordering-dental-office-supplies-made-easy/) - Dr. Deren Flesher, co-founder of Modento, joined Kiera Dent on the podcast to introduce an exciting new product: Ordo. Modento, known for creating innovative solutions by dentists for dentists, has developed Ordo as a procurement software tool designed to simplify inventory management for dental practices. Ordo is different from a traditional buying group in several
- [The Art of Increasing Case Acceptance](https://www.thedentalateam.com/blogs/the-art-of-increasing-case-acceptance/) - Increasing case acceptance in a dental practice comes down to the art of communication. Kiera and Tiff, from The Dental A Team, use a simple analogy: when a waiter asks if you want dessert, the phrasing and tone of the question influence your response. The same applies to case acceptance. How you frame treatment options
- [Setting Your Dental Practice’s Annual Goals](https://www.thedentalateam.com/blogs/setting-your-dental-practices-annual-goals/) - Setting annual goals for your dental practice can be both challenging and rewarding. It’s essential to have the right people in the room to make the planning process effective. In a recent episode of The Dental A Team podcast, Tiff and Britt cover the who, what, when, and how of setting annual goals. They emphasize
- [Overcoming Burnout and Stress in Dentistry](https://www.thedentalateam.com/blogs/overcoming-burnout-and-stress-in-dentistry/) - Stress and burnout are all too common in today’s fast-paced world. It’s crucial to prevent stress from becoming chronic, leading to burnout and exhaustion. In a recent podcast episode, Kiera Dent sat down with Steve Adams, CEO and founder of Tiger Medical Institute, to discuss the important topic of overcoming burnout and stress. Steve brings
- [How to Increase Google Reviews at your Dental Office](https://www.thedentalateam.com/blogs/how-to-increase-google-reviews-at-your-dental-office/) - Google reviews are a powerful tool for growing your dental practice by enhancing your online reputation and improving search engine optimization (SEO). Tiff and Dana from The Dental A Team sit down to discuss why leveraging Google Reviews is crucial for dental practices, the significance of these reviews, their impact on SEO, and give you
- [Prepping for next year's growth in hiring](https://www.thedentalateam.com/blogs/prepping-for-next-years-growth-in-hiring/) - Something we do fairly well in dentistry is to account for yearly growth and project what our production and collections needs to be in the coming year in order to ensure a stable business. We’ve got that down, right?! Well, what can happen when we increase productivity and systems within a company? Oftentimes
- [Cultivating Gratitude in Your Dental Practice](https://www.thedentalateam.com/blogs/cultivating-gratitude-in-your-dental-practice/) - We’ve all been there—when things in life or business aren’t going as planned. Whether your dental practice isn’t performing as expected, your team is struggling, or your personal life feels off track, it’s important to stay grateful. In challenging times, keeping a positive mindset can make a world of difference. In a recent episode of
- [Should you Set Up a 401(k) for your Dental Practice or Not?](https://www.thedentalateam.com/blogs/should-you-set-up-a-401k-for-your-dental-practice-or-not/) - As a dental practice owner, you face a constant stream of decisions, from choosing the right building size to hiring staff and determining what benefits to offer. One major decision that can impact both your team and your business is whether to offer retirement benefits, specifically a 401(k). In a recent episode of The Dentist
- [Book Club Review: The People Code](https://www.thedentalateam.com/blogs/book-club-review-the-people-code/) - In any dental office, just like in any organization, understanding the unique personalities of your team is crucial. It fosters effective communication, collaboration, and management, allowing your practice to run smoothly. The People Code by Taylor Hartman offers a powerful, color-coded system for understanding personality types and what motivates each person. This framework can help
- [Key Metrics to Crush Your Goals](https://www.thedentalateam.com/blogs/key-metrics-to-crush-your-goals/) - Where are you trending this year? KPI’s, or Key Performance Indicators, are something we talk a lot about here at The Dental A Team. We truly believe that if you don’t have a good pulse on your business performance, you don’t have a good pulse on your future either. By watching the right KPI’s you
- [Dental Office Marketing: Is it Working?](https://www.thedentalateam.com/blogs/dental-office-marketing-is-it-working/) - When you’re spending a portion of your overhead on marketing for your dental office, it’s essential to know if your marketing efforts are paying off. Tracking your marketing’s effectiveness is key—but analyzing that data is even more important. You can track every possible metric, but if you don’t take the time to analyze it, you’ll
- [The Ideal Dental Patient Avatar](https://www.thedentalateam.com/blogs/the-ideal-dental-patient-avatar/) - In dentistry, attracting the right kind of patients is crucial for success. If you don’t know what type of patient you want to treat, you won’t know how to effectively market your practice—wasting time and money. As a dental practice owner, it might seem that there’s only one ideal patient—a high-value one. But there’s so
- [Dental Office Staffing: Get the Right Person in the Right Seat](https://www.thedentalateam.com/blogs/dental-office-staffing-get-the-right-person-in-the-right-seat/) - In previous podcasts, we’ve touched on the value of understanding your team’s personalities, but there’s another layer. Knowing how to leverage natural strengths and place people in the right roles can transform your dental office staffing. Every team member brings unique abilities, and sometimes, their current role may not be the best fit. As a
- [Who should build the Operations Manual?](https://www.thedentalateam.com/blogs/who-should-build-the-operations-manual/) - Building an Operations Manual is NOT a one person job. This is a space of business that takes a village to accomplish! I mean, let’s be serious, our Ops Manual template we provide to offices across the country is 650 pages! One person responsible for that much is like asking someone to build a house
- [A Dive into KPIs in Dental Practices](https://www.thedentalateam.com/blogs/a-dive-into-kpis-in-dental-practices/) - Get ready for a consultant takeover! Tiff and Tina, seasoned dental consultants, guide you through the essential world of Key Performance Indicators (KPIs) in dental practices. These metrics are key to transforming your dental practice. KPIs are more than just numbers; they are the foundation of informed decisions and practice improvement. Here are three
- [How to Find Passion at Work](https://www.thedentalateam.com/blogs/how-to-find-passion-at-work/) - In an engaging conversation, Kiera Dent sits down with Ronny Leber, a seasoned TV and event host and keynote speaker, to explore how professionals can find passion at work and create memorable experiences in the workplace. Their discussion revolves around three key pillars: building a unique brand, understanding your target audience, and crafting meaningful interactions
- [OSHA and HIPAA Essentials: A Quick Guide](https://www.thedentalateam.com/blogs/osha-and-hipaa-essentials-a-quick-guide/) - Dental A Team consultants Tiff and Tina tackle the vital topic of OSHA standards and HIPAA compliance, emphasizing the importance of regulatory adherence in dental offices. Both OSHA and HIPAA play crucial roles in creating a safe and secure environment, but understanding the nuances between them is essential. Here’s a breakdown of their key points
- [Ensuring your NEW Patients are staying!](https://www.thedentalateam.com/blogs/ensuring-your-new-patients-are-staying/) - You’ve worked hard and maybe even spent a pretty penny to acquire the new patients coming to your practice. But what if I told you that there’s no guarantee that they will continue coming to see you AND that most practices don’t even know if they’re actually retaining these new patients?! Seems wild, right?
- [Maximizing Downtime: Tips from Dana and Tiff](https://www.thedentalateam.com/blogs/maximizing-downtime-tips-from-dana-and-tiff/) - Are you experiencing slow days at your dental practice with seemingly little to do? Dana and Tiff have got you covered with valuable tips and tricks to make the most out of these moments. In their latest episode, Dana and Tiff emphasize the significance of having a downtime list ready. This list includes tasks that
- [Dental Supply Management: Insights from Tiff](https://www.thedentalateam.com/blogs/dental-supply-management-insights-from-tiff/) - Tiff brings a wealth of knowledge to the table, having worked with hundreds of dental offices to refine their operational efficiency. Today, she dives deep into one of the most critical yet often overlooked aspects of running a successful practice—budget tracking and supply flow control. Drawing from years of hands-on experience, she shares practical advice
- [How To Avoid the Top Billing Mistakes](https://www.thedentalateam.com/blogs/how-to-avoid-the-top-billing-mistakes/) - .We're joined by Josh Smith from Dental Claim Support, here to shed some light on crucial billing stumbling blocks affecting dental practices. Even if you consider yourself billing-savvy, there's valuable advice that can elevate your practice's income in an organized manner. The Top Billing Mistakes: Discover the most common billing mistakes dental offices are
- [Navigating Difficult Discussions](https://www.thedentalateam.com/blogs/navigating-difficult-discussions/) - Tiff and Dana, of Dental A Team, are back with another consultation takeover, diving into the art of having difficult discussions and why it’s essential to get it right. In this blog, they’ll walk you through every step, offering practical advice on how to approach, manage, and conclude tough conversations effectively. Navigating Difficult Discussions,
- [Elevate Your Team Members](https://www.thedentalateam.com/blogs/elevate-your-team-members/) - In response to a listener request, Kiera shares a four-step approach to inspire team members to level up in their roles. Step 1: Assess Your Culture The first step involves introspection. Ask yourself whether your workplace culture actively encourages and expects team members to level up. A positive and growth-oriented culture is essential for
- [How your HYG department can increase practice profitability](https://www.thedentalateam.com/blogs/how-your-hyg-department-can-increase-practice-profitability/) - Although the Hygiene department is typically the lifeblood of a general dental practice, not all dental practices are recognizing its potential to enhance practice profitability. For us, this is a travesty to your overall goals of business ownership! Your Hygiene department CAN be profitable. The dental industry standards in America believe that they can
- [Reading the schedule like a PRO!](https://www.thedentalateam.com/blogs/reading-the-schedule-like-a-pro/) - Understanding your patient schedule is quite possibly one of the most important tasks a team member can take on. And occasionally the toughest to learn. Simplifying is OUR JAM, it’s what our consultants are really good at and enjoy the most. Today we're going to lay out a couple of easy ways to get someone
- [Help Build Your Team Up With Office Morale](https://www.thedentalateam.com/blogs/help-build-your-team-up-with-office-morale/) - Tiff and Dana share their insights on a hot topic circulating in practices everywhere: teamwork and office morale. The dynamic duo explores: Ownership of Office Morale: We dive into the question of who's responsible for boosting morale. They shed light on the collective role each team member plays in creating a positive work environment. The
- [Advice on DSOs from our Legal Expert](https://www.thedentalateam.com/blogs/advice-on-dsos-from-our-legal-expert/) - In this insightful episode of the Dental A Team podcast, Rob Montgomery, a distinguished dental lawyer, shares his wealth of knowledge and experience counseling dentists and practices. Focused on the dynamic world of Dental Service Organizations (DSOs), Rob engages in a conversation with Kiera, offering valuable legal perspectives on crucial topics: Preparing for Potential
- [Reviewing TX plans for patient need - forget the insurance!](https://www.thedentalateam.com/blogs/reviewing-tx-plans-for-patient-need-forget-the-insurance/) - Reviewing finances for patients' treatment is quite possibly one of the easiest things that people overcomplicate in the entire patient process. I mean that! Here’s the deal. We are responsible for ensuring a patient's dental health and in order to do that we have to put their HEALTH first, correct?! Many dental pro’s forget
- [Helping HYG keep a full schedule](https://www.thedentalateam.com/blogs/helping-hyg-keep-a-full-schedule/) - As you well know, a healthy hygiene department is a major part of ensuring not only that production goals are met, but that your doctor’s schedule is full in general. We don’t have to hammer in the importance of your hygienist's schedules being full and to goal, you already know that right!? So let’s
- [Building Lasting Relationships with Your Dental Patients](https://www.thedentalateam.com/blogs/building-lasting-relationships-with-your-dental-patients/) - Here at the Dental A Team we’ve been spending a lot of time recently with clients working on fine-tuning and elevating their patient experience. Today, let’s dive into something close to our hearts: the art of building meaningful relationships with your fantastic patients. We know that stellar dental care goes way beyond just cleanings
- [Tips to prep for the CE you need this year](https://www.thedentalateam.com/blogs/tips-to-prep-for-the-ce-you-need-this-year/) - Have you already taken some amazing CE courses that you’ve absolutely loved, or maybe didn’t love but took them this year nonetheless? Today's chat is all about reminding you to prepare for success in every way possible, this includes making sure you’re doing everything you need to maintain your valuable license. Some easy ways
- [How to Increase Profitability with your A/R](https://www.thedentalateam.com/blogs/how-to-increase-profitability-with-your-ar/) - Staying on top of A/R to help increase profitability You’re in business to make money, right? And you’ve determined you’re not a loan officer nor a bank, right?! Since you’ve answered YES to both of these questions (and even if you didn’t) we’re here to simplify your collection processes to make sure you’re collecting what
- [How watching PnL's can help with debt management](https://www.thedentalateam.com/blogs/how-watching-pnls-can-help-with-debt-management/) - Do you know how to successfully and easily read your PnL? Moreover, do you fully understand what that document is or what to use it for? Or are you like many of us who aren’t sure how to apply the information!? Well, if that’s you, you’ve come to the right place - DAT is here
- [The Value of a Phone Call - How To Convert Phone Calls Into Appointments?](https://www.thedentalateam.com/blogs/how-to-convert-phone-calls-into-appointments/) - As dental consultants, we get this question a lot: How to convert phone calls into appointments? Let's start with the basics. A patient's first impression of your practice comes from a phone call 99% of the time; it’s a very rare occasion that we get “walk-ins” these days, even in a strip mall. With that
- [Social Media and The Value of Your Brand](https://www.thedentalateam.com/blogs/social-media-and-the-value-of-your-brand/) - Oh, the magic of Social Media! Don't you love it? Did you know how Gen Z searches for products and services? No, it’s not Google! It’s TikTok! What does this mean to your practice? It means that the mediums we use to communicate with our audience change and will continue changing. And as with most
- [Dental Marketing Made Simple](https://www.thedentalateam.com/blogs/dental-marketing-made-simple/) - What if you could hand-pick your patients and create the most ideal days? With dental marketing done right, YOU CAN! Dental Marketing is all about attracting your ideal patient for your perfect day schedule! Let’s take a look at a few ways you can start getting your marketing to work for you! Our number one
- [How To Improve Patient Experience?](https://www.thedentalateam.com/blogs/how-to-improve-patient-experience/) - Even if you've got it almost figured out, you know there are more things you can do today to improve your patient experience. The "less is more" rule applies to many things in life. But when it comes to creating a welcoming environment for your patients, we are not sure this is the case. We
- [Dental Billing Coordinator - Level Up](https://www.thedentalateam.com/blogs/dental-billing-coordinator-level-up/) - Here’s the deal- most team members are working their tails off to accomplish the main goals of their positions. This is typically incredibly true for the dental billing coordinator or billing department in general! But it’s also true that this department is oftentimes sitting in a reactive state of work. We’re waiting for treatment to
- [Advice and Tips for Office Managers](https://www.thedentalateam.com/blogs/advice-and-tips-for-office-managers/) - Being an Office Manager is quite a task and a position that comes with many perks as well as challenges. In addition, your Office Manager is your right hand and the person who very likely cares about your practice just as much as you do. What’s more, they’re the face of your practice but also
- [Creating KPIs for a Dental Practice - Easy How To Guide](https://www.thedentalateam.com/blogs/improving-kpis-in-dental-practice/) - What’s a KPI you ask? You’re not alone, many people use this term and have no idea what it truly means. We’re here to help! KPI = Key Performance Indicator. These are metrics within your business that will show you success or failure within your practice and the specific departments or positions. They are common
- [How to Hire the Right Person for the Right Seat?](https://www.thedentalateam.com/blogs/how-to-hire-the-right-person-for-the-right-seat/) - Creating a strong team culture is crucial for the success of your dental practice and the first step of creating that culture within your team starts with hiring the right people. Let's walk through some key hiring tips that will help you in creating that culture and harmony in your dental practice. The dynamics within

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## Podcasts

- [#220: How to Be Effective Virtually](https://www.thedentalateam.com/podcast/220-how-to-be-effective-virtually/) - Virtual is the new in-person. Today, Kiera's responds to a listener question from the office manager of a virtual practice: How do I keep my team connected? The Dental A-Team is perfect for answering this because it's a virtual company, too! ... Continue Reading...
- [#221: The Fundamentals of Onboarding](https://www.thedentalateam.com/podcast/221-the-fundamentals-of-onboarding/) - First, know that next week The Dental A-Team is making a big announcement! Second, it's time to talk about how to bring on new staff the best way possible: with 30-60-90 day scorecards! .. Continue Reading...
- [#222: Get the Stupid Out of Your Scheduling!](https://www.thedentalateam.com/podcast/222-get-the-stupid-out-of-your-scheduling/) - Dr. Justin Schmidt is back on the podcast! Dr. Schmidt was the star of the popular episode #122, Boundaries: Separate Your Personal & Professional Life. One hundred episodes later, he's here talking about his journey with Kiera and the Dental A-Team, specifically block scheduling and the successes he's seen with implementing it... Continue Reading...
- [#223: Getting Team Feedback: 360 Awareness](https://www.thedentalateam.com/podcast/223-getting-team-feedback-360-awareness/) - Kiera's back with a quick tactical tip — this time about how to receive feedback from your team, how often to do it, and how to implement it...Continue Reading...
- [#224: ~ Patient Flow ~ Perfecting Contact](https://www.thedentalateam.com/podcast/224-patient-flow-perfecting-contact/) - June has a theme! That's right, this month the Dental A-Team is ALL ABOUT patient flow; perfecting that contact with your patient every step of the way...Continue Reading...
- [#225: Comfortable = Vulnerable](https://www.thedentalateam.com/podcast/225-comfortable-vulnerable/) - Comfort equals complacent! Did you know that when you reach a good spot in your practice and think you can breathe easy, that's when your business can become susceptible to areas of weakness? There's nothing wrong with celebrating your victories, but make sure you keep yourself honest — that's what Kiera talks about it this
- [#226: Hygienists, Be a Necessity Through CE](https://www.thedentalateam.com/podcast/226-hygienists-be-a-necessity-through-ce/) - Michelle Strange and Andrew Johnston from the podcast A Tale of Two Hygienists are part of the A-Team in this episode, talking about the importance of continuing education for hygienists!.. Continue Reading...
- [#227: Do THIS to Get 5-Star Reviews](https://www.thedentalateam.com/podcast/227-do-this-to-get-5-star-reviews/) - There aren't a ton of things better than 5-star reviews from happy patients. In this episode, Kiera shares tips on exactly how you can reach such wonderful heights with your patients, making them want to leave good reviews... Continue Reading...
- [#228: How to Deal: Resigning and Firing](https://www.thedentalateam.com/podcast/228-how-to-deal-resigning-and-firing/) - Have no fear, Kiera's here! … to walk you through some hard conversations. Today's topic comes from a listener, who asked for advice on how to best deal with staff members who want to resign OR firing someone who just isn't cutting it.. Continue Reading...
- [#229: COVID or Not, Maximizing Teledentistry](https://www.thedentalateam.com/podcast/229-covid-or-not-maximizing-teledentistry/) - In this episode, Kiera is joined by Dr. Vilas Sastry, head of Aces Dentistry in Las Vegas and the creator of teledentistry.com...Continue Reading...
- [#230: Marketing: What's Your Story?](https://www.thedentalateam.com/podcast/230-marketing-whats-your-story/) - Once upon a time … the Dental A-Team sat down with Josh and Joanna Scott of Studio Eighty-Eight to talk about marketing opportunities for your office. The Scotts' word of advice: The best practices have a story.. Continue Reading...
- [#231: Is Your Hygiene All-Star Status?](https://www.thedentalateam.com/podcast/231-is-your-hygiene-all-star-status/) - There's a new Dental A-Team program on the block, and this one's all about perfecting your hygiene department! Kiera and new DAT consultant Clare discuss the roll-out of this program, DAT All-Star Hygiene.. Continue Reading...
- [#232: Stop Tolerating Inefficiencies](https://www.thedentalateam.com/podcast/232-stop-tolerating-inefficiencies/) - An office manager listener recently shared with the Dental A-Team a frustrating situation at work. From that, Kiera created this episode, encouraging people to have the hard conversations they've been avoiding... Continue Reading...
- [#233: Motivation Dies Out, Inspiration Does Not](https://www.thedentalateam.com/podcast/233-motivation-dies-out-inspiration-does-not/) - In this episode, Kiera talks about ways you can inspire rather than motivate your team — motivation dies out, inspiration doesn't... Continue Reading...
- [#234: Creating Smiles — LITERALLY](https://www.thedentalateam.com/podcast/234-creating-smiles-literally/) - Today's episode is all about taking a load off and having fun! Kiera is joined by Ashley Dorn, a member of the Dental A-Team, and the two ladies talk about how to have fun at work... Continue Reading...
- [#235: How to Lower Your Overhead](https://www.thedentalateam.com/podcast/235-how-to-lower-your-overhead/) - Kiera's dealing out tips to keep things tight at your office! In this episode, she explains what overhead is, the breakdown of different costs, and three ways you can start lowering your overhead TODAY... Continue Reading...
- [#236: Answering "Do You Take My Insurance?"](https://www.thedentalateam.com/podcast/236-answering-do-you-take-my-insurance/) - This episode is about all things billing, A to Z! Kiera is joined by Sarah with Evolution Dental Billing to chat about key verbiage for out-of-network insurance... Continue Reading...
- [#237: Chart Audits: A Gold Mine](https://www.thedentalateam.com/podcast/237-chart-audits-a-gold-mine/) - The Dental A-Team has more gold for your practice today … this time with chart audits!... Continue Reading...
- [#238: Workshop Wednesday: Operations Manual, Part 1](https://www.thedentalateam.com/podcast/238-workshop-wednesday-operations-manual-part-1/) - This is the episode you're looking for — it's all about building or bettering your practice's office manual step by step!...Continue Reading...
- [#239: The Billing Training You Absolutely Need](https://www.thedentalateam.com/podcast/239-the-billing-training-you-absolutely-need/) - Kiera and Sarah talk about her training program where she actually remote logs into your office and teaches you about billing with your own patients and systems... Continue Reading...
- [#240: Peeling Back the Curtain](https://www.thedentalateam.com/podcast/240-peeling-back-the-curtain/) - There's two sides of leadership: talking the talk and walking the walk. When it comes to your leadership style, are you the same person behind the scenes and in person? To satisfy both sides of the leadership coin, you implement what you say and you admit when you're wrong. The wins and failures of the
- [#241: Workshop Wednesday: How to do the How-tos](https://www.thedentalateam.com/podcast/241-workshop-wednesday-how-to-do-the-how-tos/) - It's operations manual perfect, part two! To fully enjoy this episode, make sure you listen to part one (linked here) of our Workshop Wednesday series. Part one covered job descriptions and flow protocols for six different positions in your practice. Part two, this episode, teaches you how to create the perfect protocol for those positions,
- [#242: EFTs: The Wave of the Future](https://www.thedentalateam.com/podcast/242-efts-the-wave-of-the-future/) - Sarah O'Brien, our billing guru specialist, is back to talk about electronic fund transfers (EFTs), forms of payment from insurance companies where money is deposited into a bank account... Continue Reading...
- [#243: Vomit, Stress, Then Pivot](https://www.thedentalateam.com/podcast/243-vomit-stress-then-pivot/) - Gross title, but hear us out. The DAT's podcast episode theme today is all about being relentless in spite of the complicating times we're in — and we haven't been immune to struggles... Continue Reading...
- [#244: Workshop Wednesday: The Hardest Part](https://www.thedentalateam.com/podcast/244-workshop-wednesday-the-hardest-part/) - It's time for Workshop Wednesday! This episode continues the conversation about operations manuals, and this time specifically we're talking visions, missions, and core values...Continue Reading...
- [#245: Hot Topic- Schedules Falling Apart](https://www.thedentalateam.com/podcast/245-hot-topic-schedules-falling-apart/) - Kiera and Tiffanie team up to talk about what they've been hearing about most from the offices they're working in, including schedules falling apart, case acceptance going down, and troubling communication...Continue Reading...
- [#246: Investment During the Pandemic](https://www.thedentalateam.com/podcast/246-investment-during-the-pandemic/) - Paul Moore, investment guru, is back to talk about where you can put your money during the COVID-19 pandemic, specifically self-storage investment... Continue Reading...
- [#247: Workshop Wednesday: Building Blocks](https://www.thedentalateam.com/podcast/247-workshop-wednesday-building-blocks/) - It's time to get down and dirty … with scheduling. This workshop episode will teach you step by step how to be proactive with your scheduling, not reactive...Continue Reading...
- [#248: Tips That Will Change How and Who You Hire](https://www.thedentalateam.com/podcast/248-tips-that-will-change-how-and-who-you-hire/) - The Dental A-Team recently hired four different people in a week and a half. Yeah, we hear your hiring woes … but in this episode we have tips that will change for the better the way you hire for your practice, as well as the quality of people you hire... Continue Reading...
- [#249: "Here's a Coin; Fix My Tooth with Dr. Howard Farran"](https://www.thedentalateam.com/podcast/249-heres-a-coin-fix-my-tooth-with-dr-howard-farran/) - The amazing Howard Farran joins the Dental A-Team podcast! In this episode, Kiera and Dr. Farran cover a bunch of topics, giving you, dear listeners, inspiration for the job you love... Continue Reading...
- [#250: Magic Phrases and Pre-Payments](https://www.thedentalateam.com/podcast/250-magic-phrases-and-pre-payments/) - We're diving back into working together in our DAT workshops! Today's topic: the magic phrases to use in scheduling and how to best deal with pre-payments... Continue Reading...
- [#251: Overcoming Your Limiting Beliefs](https://www.thedentalateam.com/podcast/251-overcoming-your-limiting-beliefs/) - Here's to becoming scholars of dentistry — and in this episode, that means living life on your own terms and in a positive state. Kiera shares her limiting beliefs and what she's done to overcome them...Continue Reading...
- [#252: Dentistry Uncensored Crossover!](https://www.thedentalateam.com/podcast/252-dentistry-uncensored-crossover/) - Kiera joins Howard Farran on his podcast, Dentistry Uncensored, to talk about the common topics heard today in the world of dentistry. The two discuss the growth of practices, work-life balance, the pros and cons of office managers, the best practice management system, and the turnover of millennials... Continue Reading...
- [#253: Workshop Wednesday: Treatment Planning Made Simple](https://www.thedentalateam.com/podcast/253-workshop-wednesday-treatment-planning-made-simple/) - It's time for another Workshop Wednesday! In today's proactive lesson, the Dental A-Team teaches the best way to present a treatment plan, laying out the steps and the best way to perform them...Continue Reading...
- [#254: Breaking Dentistry Norms](https://www.thedentalateam.com/podcast/254-breaking-dentistry-norms/) - This episode is all about standing out as a dental practice and establishing REAL relationships with your patients, something Dr. Joves has dedicated her life to. She and Kiera talk about Smile & Co.'s approach to dentistry and how and why she stands out... Continue Reading...
- [#255: Learn to Pivot, Not Endure](https://www.thedentalateam.com/podcast/255-learn-to-pivot-not-endure/) - Dr. Kassmel and Kiera talk about the challenges COVID-19 has brought forward, and why/how dental teams should be able to pivot rather than just endure... Continue Reading...
- [#256: Workshop Wednesday: Treatment Planning 2.0](https://www.thedentalateam.com/podcast/256-workshop-wednesday-treatment-planning-2-0/) - This episode focuses on the shift to take from implementing basic procedures to something more advanced... Continue Reading...
- [#257: The And Asset](https://www.thedentalateam.com/podcast/257-the-and-asset/) - Joining the Dental A-Team family today is Caleb Guilliams, founder and CEO of Better Wealth Solutions and a financial extraordinaire! Ladies and gentlemen, it's time to start using money as a tool in your practice, and Caleb is a wealth of knowledge for doing that...Continue Reading...
- [#258: The Comeback Challenge](https://www.thedentalateam.com/podcast/258-the-comeback-challenge/) - It's a tough time for dental offices (and a whole lot of other businesses) right now, but the difference between others and you is that you have the Dental A-Team in your court! To help rebuild what COVID has destroyed, we're starting the Comeback Challenge 2020 on September 14! This free challenge will run for
- [#259: Outsourcing is Your Friend](https://www.thedentalateam.com/podcast/259-outsourcing-is-your-friend/) - Dr. Summer Kassmel joins Kiera to talk about solutions for outsourcing! Now before you panic over the idea of incorporating a call center into your practice, let us talk you through it. Kiera and Dr. Kassmel share their experiences with outsourcing, good examples of who you can hire, and why outsourcing can be so effective
- [#260: Do You Zig When Others Zag?](https://www.thedentalateam.com/podcast/260-do-you-zig-when-others-zag/) - Kiera's a guest on Art of Dental Finance and Management with Art Wiederman, sharing Dental A-Team tips to make your dental practice better than ever. Topics covered in Kiera and Art's conversation include how to hire an A-team member; the best questions to ask during an interview; how to minimize cancellations; and so much more!...
- [#262: You Need the Help](https://www.thedentalateam.com/podcast/262-you-need-the-help/) - Dr. Summer Kassmel and Kiera are here today to talk to you about the difference between a personal assistant and executive assistant, and why you definitely need the help... Continue Reading...
- [#263: Workshop Wednesday: ~ Patient Flow ~](https://www.thedentalateam.com/podcast/263-workshop-wednesday-patient-flow/) - Establishing killer patient flow is part of the Dental A-Team's 12 systems comprehensive success cycle, and in this episode, they're teaching you how to get it done... Continue Reading...
- [#264: No Department Is an Island](https://www.thedentalateam.com/podcast/264-no-department-is-an-island/) - Kiera joins the Tale of Two Hygienists gang to talk team dynamics! That means getting your entire team to run together as a pack... Continue Reading...
- [#265: How to Solve Problems FOREVER](https://www.thedentalateam.com/podcast/265-how-to-solve-problems-forever/) - Ashley Keith (office manager extraordinaire out of Kansas) joins the podcast again to talk about how her practice managed to grow during the COVID-19 pandemic...Continue Reading...
- [#266: Not Tips, But Systems](https://www.thedentalateam.com/podcast/266-not-tips-but-systems/) - Kiera is joined by Dr. Jasmine Elmore out of Wilson, North Carolina to talk a whole bunch of things: How to make your practice an A-team practice, active versus passive econsultancy, solving health problems at any age, and … tongues...Continue Reading...
- [#267: Get More Money into Your Practice](https://www.thedentalateam.com/podcast/267-get-more-money-into-your-practice/) - Did you know that Dave Monahan, CEO of Kleer, is an A-team member? Yup, Kleer is a dentistry membership program, and in this episode, Dave joins Kiera to talk about why membership plans are the way to go...Continue Reading...
- [#268: Are People Sticky to You?](https://www.thedentalateam.com/podcast/268-are-people-sticky-to-you/) - It's time to learn about what it's like having the Dental A-Team as a part of your practice. Kiera is joined by DAT traveling consultant Ashley Dorn and one of Ashley's practice representatives, Angela Fucito...Continue Reading...
- [#269: What No One Wants to Talk About](https://www.thedentalateam.com/podcast/269-what-no-one-wants-to-talk-about/) - Today's topic: mental health in dentists. Dr. Joshua Austin chats with Kiera and the Dental A-Team about why no one likes to talk about mental health, his own experiences and low points, and why therapy has helped him... Continue Reading...
- [#270: Embrace the Suck](https://www.thedentalateam.com/podcast/270-embrace-the-suck/) - Kiera and Tiffanie have some tough love for you: It's time to accept that life can suck, but it doesn't mean you get to have a bad attitude about it... Continue Reading...
- [#271: Stop Holding Your Team Back!](https://www.thedentalateam.com/podcast/271-stop-holding-your-team-back/) - Kiera is joined by Kim Creer, office manager for a dental practice in Pittsburgh, Pennsylvania. In Kiera's words, Kim is one of the most incredible office managers ever — and Kim spills details on how she gets her team to work successfully... Continue Reading...
- [#272: What Your Office Should Focus On Now](https://www.thedentalateam.com/podcast/272-what-your-office-should-focus-on-now/) - It's a crossover episode! Kiera joins The Dentist Money Show with Ryan Isaac to talk about looking ahead six to 12 months, and what practices should be focusing on... Continue Reading...
- [#273: Is Your Practice Bursting at the Seams?](https://www.thedentalateam.com/podcast/273-is-your-practice-bursting-at-the-seams/) - It's office autopsy time! Kiera shares insight for a practice she visits, one that is specifically "bursting at the seams" of its work capability...Continue Reading...
- [#274: How to Deal With Rude Patients](https://www.thedentalateam.com/podcast/274-how-to-deal-with-rude-patients/) - 2020 has jaded many folks, and dental practices often are recipients of negative and angry emotions... continue reading...
- [#275: Dealing With a Lack of Desire + Motivation?](https://www.thedentalateam.com/podcast/275-dealing-with-a-lack-of-desire-motivation/) - Do you or your team members feel like you don't have enough time to get your tasks done? That could mean you're dealing with a lack of motivation.. Continue Reading...
- [#276: The Power of Routines & Consistency](https://www.thedentalateam.com/podcast/276-the-power-of-routines-consistency/) - What do you do when you feel stuck in your work flow at the office? Kiera has tips establishing and filling in your administrative time. (Admin time, by the way, isn't for answering emails.)... Continue Reading...
- [#277: Adopting a Profit-First Mindset with Mike Michalowicz](https://www.thedentalateam.com/podcast/277-adopting-a-profit-first-mindset-with-mike-michalowicz/) - Mike Michalowicz and Kiera discuss ways to have a profitable business, how profit should fit in, and advice for business owners in 2020.. Continue Reading..
- [#278: Reverse Engineering Your Dream Life](https://www.thedentalateam.com/podcast/278-reverse-engineering-your-dream-life/) - This episode is all about Dr. Gina Dorfman (a speaker at this year's Women Dentists Connect, cough, cough), a powerhouse woman who's here to share her thoughts.. Continue Reading...
- [#279: Show Up For Yourself](https://www.thedentalateam.com/podcast/279-show-up-for-yourself/) - Kiera talks listeners through finding one or two things to consider changing, and what actions would need to happen to get there. Kiera even shares her own flaw...Continue Reading..
- [#280: Asking Patients to Review = Awkward](https://www.thedentalateam.com/podcast/280-asking-patients-to-review-awkward/) - This episode is all about helping your practice GROW and STAND OUT! That's why Zeke Kuch with Swell is joining Kiera and the Dental A-Team...Continue Reading...
- [#281: Tax Advantages You're Missing Out On](https://www.thedentalateam.com/podcast/281-tax-advantages-youre-missing-out-on/) - Scott Haberman and Art Wiederman, both of EideBailly, are here with the tax advice you need... Continue Reading...
- [#282: 80% Psychology and 20% Skill](https://www.thedentalateam.com/podcast/282-80-psychology-and-20-skill/) - Kiera shares tips on interacting with patients, what types of filters to apply to them (trust us, this works), and breaking down assumptions...continue reading...
- [#283: Elite Practices Do This...](https://www.thedentalateam.com/podcast/283-elite-practices-do-this/) - We talk about it all the time on the Dental A-Team podcast: coaching calls and how awesome they are! In this episode, we head back to the foundation. Tiffanie Trader joins Kiera to talk about the benefits of checking in with a coach who's there JUST for you. These calls are full of active tips
- [#284: Are You Throwing Away Money?](https://www.thedentalateam.com/podcast/284-are-you-throwing-away-money/) - It's time to get your end-of-year letters out! Doing this will both crank your production and help your patients not waste money. Broadcast, broadcast, broadcast — emails, texts, TV screens around your office. Looking for a blanket email to send to everyone? We've got you covered. Email hello@thedentalateam.com for a sample. You can also target
- [#285: Pockets of Time](https://www.thedentalateam.com/podcast/285-pockets-of-time/) - Yikes, are you still feeling knocked off your axis from everything that's happened in 2020? This episode, which includes road warrior Tiffanie Trader, is all about getting back little pockets of time and getting back into rhythm. What're we talking about? You've heard it before, and you'll hear it again (because it's important!): time journaling.
- [#286: Are You Missing Out On $5,600 Per Month?](https://www.thedentalateam.com/podcast/286-are-you-missing-out-on-5600-per-month/) - More end-of-the-year tips for your practice! Today's topic is how to bump collections immediately in your practice. Kiera talks listeners through the following: Making sure your over-the-counter collections are strong Checking end-of-day reports Reviewing AR reports Think outside the box We did some quick math for you, as an example, and Kiera found some easy
- [#287: The Billing Protocol You're Looking For](https://www.thedentalateam.com/podcast/287-the-billing-protocol-youre-looking-for/) - Did you know that dental practices that are Dental A-Team members were able to minimize 2020's shockwaves? Yup. We're here for YOU, and today's tip has to do with a recent Happy Mail/party in a bag we sent out to the DAT fam. Included was a list of billing breakdown tips, and that's what today's
- [#288: How to Avoid Calling Collections](https://www.thedentalateam.com/podcast/288-how-to-avoid-calling-collections/) - Ugh, collections. No fun for anyone. BUT the Dental A-Team is here to lighten your load by sharing our favorite collections protocol. Kiera shares the policies your practice should have in place for collections even enters your mind, then walks through the process of contacting a patient for payment. Hint: Red paper can work wonders.
- [#289: Mike Paton, Dentistry in 2020 is a Team Sport](https://www.thedentalateam.com/podcast/289-mike-paton-dentistry-in-2020-is-a-team-sport/) - Ladies and gentlemen, Mike Paton is HERE! You've probably heard Kiera talk about 'traction' more than once on this podcast, and now, we get to talk with one of the masterminds behind the idea. In this episode, Mike and Kiera discuss Entrepreneurial Operating System (EOS) and how it brings structure and discipline to entrepreneurial companies;
- [#290: Make Running Reports Sexy Again](https://www.thedentalateam.com/podcast/290-make-running-reports-sexy-again/) - This episode is all about the six reports your practice should be running on a regular basis. Keeping yourself honest with this information will yield smoother production and happier staff + patients! Know your production collection Claims not sent Procedures not attached Aging report Unscheduled treatments New patient report + have every referral report filled
- [#291: 2020 — Close Your Billing Out Strong](https://www.thedentalateam.com/podcast/291-2020-close-your-billing-out-strong/) - More end-of-year talk! This time, with Sarah O'Brien of Evolution Dental Billing who provides a laundry list of items to clear out for the new year. Some topics: Close out problem claims and problem accounts Look at all the numbers for 2020 Other ideas Sarah discusses with Kiera is how often your practice should change
- [#292: Tips to be Money-Wise](https://www.thedentalateam.com/podcast/292-tips-to-be-money-wise/) - We're fresh off Women Dentists Connect, and Kiera's here to share the pearls of what was talked about! Think overhead control, a profit-first mentality, and knowing your available funds. What your office is spending money on is important to know. As you get your hands dirty with knowledge, encourage your team to participate! What can
- [#293: Bookmark This Episode for Inspiration](https://www.thedentalateam.com/podcast/293-bookmark-this-episode-for-inspiration/) - The Dental A-Team is full of love, space, and grace for you today. Whether you're on fire with success or burnt out from stress, Kiera is offering a helping hand. Listen to this episode now, then save it for a dose of positivity for future bad days. The DAT is always ready to offer support.
- [#294: Be Specific With Your Gratitude](https://www.thedentalateam.com/podcast/294-be-specific-with-your-gratitude/) - Yeah, it's Thanksgiving and we're feeling grateful. We've reached a massive milestone of 300,000-plus downloads on this very podcast you're listening to! And we're not even two years old! Also, we have a killer fam at The Dental A-Team. What's not to be thankful for, even in 2020?! Our challenge for you today is to
- [#295: Debunking "I Don't Have Time"](https://www.thedentalateam.com/podcast/295-debunking-i-dont-have-time/) - We're here with your a-ha! moment for the day: Making sure your life is balanced. It starts with an activity that requires a piece of paper, pen, and six highlighters. Let Kiera walk you through how to check and see if the time you're spending each week is actually fulfilling. Ask yourself these questions: Are
- [#296: Unveiling the Art of Negotiating Fee Schedules](https://www.thedentalateam.com/podcast/296-unveiling-the-art-of-negotiating-fee-schedules/) - Sarah O'Brien is back to talk fee schedules! Here, she shares with Kiera what it means to negotiate a fee schedule, how often it should happen, and the secrets of getting an increase across the board … and then an additional increase. And umbrella companies' roles when it comes to reimbursements? Sarah has advice for
- [#297: What's Your Purpose Framework?](https://www.thedentalateam.com/podcast/297-whats-your-purpose-framework/) - Why are you the way you are? No, really: What is your WHY? What is the need in your life? In this episode, Kiera encourages Dental A-Team family members to understand why they are the way they are so you can all make smarter, wiser decisions about why you function the way you do! Start
- [#298: How-to Holiday Parties in 2020](https://www.thedentalateam.com/podcast/298-how-to-holiday-parties-in-2020/) - Try as it might, COVID-19 canNOT ruin holiday cheer! This episode will inspire you to host the best holiday party this year, even if it's virtual. If you recall, the Dental A-Team is a virtual company, meaning we've got virtual parties in the bag. Tune in to hear about how to celebrate, what games to
- [#299: Attack of the Assistants](https://www.thedentalateam.com/podcast/299-attack-of-the-assistants/) - If you had 100 extra hours of time each year, what would you do? Well, we have an idea of how to get you more freedom: hiring an assistant! Don't believe us? Start by time journaling out your life and then figuring out where you could use a helping hand. Personal assistant: Takes care of
- [#300: Rain or Shine, Don't Quit](https://www.thedentalateam.com/podcast/300-rain-or-shine-dont-quit/) - WOW, we are 300 episodes into this journey! Thank you to all our Dental A-Team family members — old and new. As Kiera reflects on what it's taken to be consistent with a three-times-a-week podcast, she invites listeners to think about their own life staples. What is it in your life, personally or professionally, that's
- [#301: Pocket Full of … Efficiency Hacks!](https://www.thedentalateam.com/podcast/301-pocket-full-of-efficiency-hacks/) - Efficiency — we love it, we want it, and this episode is all about it! Kiera shares tips on finding those pockets of time that you can streamline to make patient visits go way more smoothly. The secret? Note templates! Listen up as Kiera spells out how this works. Want to get your hands on
- [#302: Be Proactive With Your Mental Health](https://www.thedentalateam.com/podcast/302-be-proactive-with-your-mental-health/) - In this very special Dental A-Team podcast episode, Kiera is joined by Taylor James, host of The Waffle Shop podcast, to discuss mental health. Suicide and mental challenges is especially prevlant among dentists. Kiera and Taylor share their own journeys with mental health, what they've done, and why no size fits all when it comes
- [#303: Are You Giving Time for Success?](https://www.thedentalateam.com/podcast/303-are-you-giving-time-for-success/) - If you want your practice's leadership team to thrive, you've got to give them room to flex. Today, Kiera talks about setting your executive leadership folks up for success. Her tips: Build out a calendar (we have a sample!) Define the structure and parameters for each leadership role Block out one hour a week for
- [304: Office Autopsy: The Story Behind the Success](https://www.thedentalateam.com/podcast/304-office-autopsy-the-story-behind-the-success/) - Office autopsies are back! In these episodes, Kiera explains the exact prescription applied by the Dental A-Team to an individual practice to get them to hero status! The practice shared (anonymously) in this episode was purchased by a first-time practice owner/former associate dentist and the annual revenue with four operatories was $350,000 per year. The
- [#305: Grow Your Practice How You Want To](https://www.thedentalateam.com/podcast/305-grow-your-practice-how-you-want-to/) - Picture this: A well-loved doctor whose practice is bursting at the seams, 100 new patients a month, and three hygienists. Something needs to change to accommodate the growth, but what will it be? Cut back on insurance companies? Expand your building? Add an associate doctor? Kiera walks through the choices this practice made and why
- [#306: Cereal, Reflections, & (of course) Christmas](https://www.thedentalateam.com/podcast/306-cereal-reflections-of-course-christmas/) - Merry Christmas Eve! This episode is short and quick, but the Dental A-Team is here for you on all Tuesdays, Wednesdays, and Thursdays. Kiera talks her family traditions and her favorite cereals, then looks back on the person she was when she started off 2020 and the person she's become — the good and the
- [#307: Increase Your Revenue and Lower Overhead](https://www.thedentalateam.com/podcast/307-increase-your-revenue-and-lower-overhead/) - Want to bump revenue from $1.25 million to $2 million and drop overhead by 10%? Then listen to this office autopsy! Kiera shares a success story she's had in an anonymous office and spills some of the beans on what steps she and the practice took to get from a pretty good point A to
- [#308: How to Save Patients From Bad Dentistry](https://www.thedentalateam.com/podcast/308-how-to-save-patients-from-bad-dentistry/) - Cody Butler — business coach and marketing expert — joins Kiera to talk about all things marketing (and what your practice can implement to stop leaving money on the table). Cody has coached over 5,000 businesses, so he definitely knows his stuff and how to market the best dental practices to save patients from bad
- [#309: 7 Steps to Maximize Your Launch into 2021](https://www.thedentalateam.com/podcast/309-7-steps-to-maximize-your-launch-into-2021/) - Yes, it's time to reflect, but it's also time to blast off into the new year! Kiera walks through the steps to take to prep your 2021 goals. Here's what you need to do: Look back at your 2020 goals — did you hit them? Did you not? Why? Set new (personal and professional) goals
- [#310: How Lucky We Are](https://www.thedentalateam.com/podcast/310-how-lucky-we-are/) - We may not be the very first, but we mean it fully: HAPPY NEW YEAR, DENTAL A-TEAM! Not to beat a dead horse, but boy are we glad to be out of 2020. In this quick episode, Kiera shares a dose of inspiration with some favorite quotes and a push to start doing instead of
- [#311: How to Stop Cancellations](https://www.thedentalateam.com/podcast/311-how-to-stop-cancellations/) - Got 12 minutes to stop cancellations in your office? This episode is the one for you! Kiera shares tips on how to stop people from canceling their appointment. Especially if they're not canceling for COVID-19-related reasons, there is a lot of wiggle room. Press play to learn the magic phrases to use to keep patients
- [#312: Office Autopsy- Where Do You Want to Be in 6 Months?](https://www.thedentalateam.com/podcast/312-office-autopsy-where-do-you-want-to-be-in-6-months/) - Office autopsies — our listeners love 'em! In today's office, Kiera shares the background of an office with seven locations and 80 employees and the six-month journey to achieve a better leadership team. Listen to what this office has done and consider your own take-aways for improving your practice with best management practices. As a
- [313: Job vs. Career, Room for Growth, & Best Tips to Advance](https://www.thedentalateam.com/podcast/313-job-vs-career-room-for-growth-best-tips-to-advance/) - The Dental A-Team is joined by Naomi Cooper, marketing and strategic advisory dental extraordinaire with 20 years in the industry! Naomi discusses with Kiera the difference between doing your job versus doing your career and how to muster resources around you, plus advice for having a work-life balance, three tips of which are listed below:
- [#314: Kiera's Path: Dental Assistant to Practice Owner](https://www.thedentalateam.com/podcast/314-kieras-path-dental-assistant-to-practice-owner/) - Kiera joins the gang at Commercial Real Estate Secrets podcast to share her journey through dentistry, how she purchased a practice, and lessons learned. Topics and experiences discussed include navigating partnerships, managing site relocation, and increasing revenue from $500,000 to $2.4 million in nine months. This episode is a great reminder of the experience and
- [#315: Organize Your Life + Practice With These Apps](https://www.thedentalateam.com/podcast/315-organize-your-life-practice-with-these-apps/) - In search of some stellar programs to keep your practice organized this year? Kiera is sharing successful options the Dental A-Team has found like Basecamp, Trello, ClickUp (our current fave), and more. Have your own organization/communication apps that you love? Share 'em with us: hello@thedentalateam.com!
- [#316: Uh Oh … What Now!? (Office Autopsy)](https://www.thedentalateam.com/podcast/316-uh-oh-what-now-office-autopsy/) - Scenario: A key member of your practice goes completely out of commission … What do you do? This week's office autopsy takes a look at that. Kiera shares an experience a practice went through recently, prompting her encouragement to all practices to have the following in place: Have a COVID-19/shutdown plan Create an operations manual
- [#317: 8 Books to Unify Your Team in 2021](https://www.thedentalateam.com/podcast/317-8-books-to-unify-your-team-in-2021/) - It's time for … book club! Yup, Kiera is back with her latest read recommendations. These books are just for a good time — they're full of good ideas that you can instill in your own practice. (Pssst, we linked the audiobooks below so you can listen on the go!) The 15 Commitments of Conscious
- [#318: Building Your Momentum](https://www.thedentalateam.com/podcast/318-building-your-momentum/) - Wanna know a secret to moving forward positively in your personal and professional success? You immerse yourself in inspiring spheres of influence! This episode talks about proximity as power — utilizing mentors and coaches and consultants to expand your knowledge base and web of connections. Let Kiera warm you up with her own experiences of
- [#319: To Write a Fee Off or Not, That is the Question](https://www.thedentalateam.com/podcast/319-to-write-a-fee-off-or-not-that-is-the-question/) - Today's topic is a listener-fueled answer! Yup, if you have a question, the Dental A-Team has an answer, and sometimes that answer is an entire podcast episode! Listener Amanda asked about how to determine whether you should write a fee off or not. Kiera shares her own opinion on the matter: Basically, don't list $0!
- [#320: Plans Derailed? Here's What to Do](https://www.thedentalateam.com/podcast/320-plans-derailed-heres-what-to-do/) - Let's give a warm welcome to the returning Dr. Jenny Perna (Yogi Dentist)! Listen in as she and Kiera discuss Dr. Perna's plans that went awry in 2020 — her attempts to acquire an office and work with moving parts, as well as the many lessons learned. What would Dr. Perna change, looking back? Assemble
- [#321: How to Empower Yourself](https://www.thedentalateam.com/podcast/321-how-to-empower-yourself/) - Do you want to perfect your treatment plans? Organize schedule planning? Become the ultimate leader? It's time to start doing just that. The Dental A-Team is here to inspire you to shift your mindset and start speaking the positive. What you focus on is what you achieve. You create what your professional life is, what
- [#322: Get Your Head Back in the Game!](https://www.thedentalateam.com/podcast/322-get-your-head-back-in-the-game/) - You need to start trusting the process, people! In this episode, Kiera talks through how to take hold of 2021 and reassert yourself professionally and personally. The steps to get there: Make the decision and take action Something holding you back? Dive in with both feet Leave behind the guilt Make the new year a
- [#323: How to Grow a Practice- Nonconventional Idea](https://www.thedentalateam.com/podcast/323-how-to-grow-a-practice-nonconventional-idea/) - If you're a Dental A-Team podcast listener, you KNOW Kiera is all about creating a word for each year. In this episode, she shares her 2021 word, invites listeners to do the same … and then encourages your PRACTICE to come up with a word for the year, too! For example: The DAT's 2021 word?
- [#324: Is Your Practice Patient-Worthy?](https://www.thedentalateam.com/podcast/324-is-your-practice-patient-worthy/) - It's time to take a good look at your practice in the mirror: Are you assuming too much of your patients? Kiera shares an example of this at a Macy's in Arizona where she was shipped from department to department without any helping hand. Don't be like this Macy's! Stop assuming your patients know what
- [#325: Increase Your Case Acceptance With 2-2-2](https://www.thedentalateam.com/podcast/325-increase-your-case-acceptance-with-2-2-2/) - You know those topics you just love to hear about? This throwback episode re-tackles the 2-2-2 follow-up, which will in turn help increase your case acceptance AND provide better patient care. The first rule: Every patient who leaves your practice should always leave with an appointment. If they don't, it's time to implement the 2-2-2
- [#326: A New Spin on Hiring](https://www.thedentalateam.com/podcast/326-a-new-spin-on-hiring/) - We're going to be honest with you: Hiring has been hard as of late. Just like many of the practices we visit, the Dental A-Team has experienced staff turnover. We might be desperate to fill these important positions in our practice, but THIS episode is about how we didn't let that desperation take the driver's
- [#327: It's Time to Rework Your Core Values](https://www.thedentalateam.com/podcast/327-its-time-to-rework-your-core-values/) - Do you often think of your practice's or company's core value? We sure hope you do! They're an important part of setting the culture at your place of work, and guideposts on the roadmap to success. The Dental A-Team is currently reworking its core values to attract better hires. Listen to this episode for a
- [#328: 2 Days, 4 Offices, 1 Vision](https://www.thedentalateam.com/podcast/328-2-days-4-offices-1-vision/) - Kiera is chatting with Amy Ells, regional manager for Finger Lakes Dental Care in New York! The two women just finished two days of meetings with the four Finger Lakes dental offices, and share their debrief in this episode. Topics discussed include… Successful team participation Running meetings on a cadence Inspiring a growth model Cruises
- [#329: Playing Field Leveled: Are You Rising to the Top?](https://www.thedentalateam.com/podcast/329-playing-field-leveled-are-you-rising-to-the-top/) - One of the many things COVID-19 did was put dental practices back on equal footing — everyone faced the same hurdles to overcome. In this episode, Kiera shares her recent experiences that caused her to switch loyalties from her beloved Southwest Airlines over to Delta (if you know Kiera, you know this is A HUGE
- [#330: Story Vs. Fact- Treatment Planning](https://www.thedentalateam.com/podcast/330-story-vs-fact-treatment-planning/) - Did you know that the stories you tell yourself are true? Oh, that patient is too poor to afford treatment or my doctor is a bad leader or I'm egotistical … If you think these things enough, they establish themselves in your mind and then it's all you see! Kiera is here to fix that,
- [#331: A Dental ROBOT in the Practice?!](https://www.thedentalateam.com/podcast/331-a-dental-robot-in-the-practice/) - Dr. Rhonda Kalasho, one of Hollywood's leading dental experts in cosmetic and restorative dentistry, is on the Dental A-Team podcast! With Kiera, Dr. Kalasho talks about COVID-19's impacts on the cosmetic dentistry industry, learning not to operate on a margin, and how to put the patient first. And (!!!) she shares how her practice utilizes
- [#332: Stop Deferring Your Maintenance!](https://www.thedentalateam.com/podcast/332-stop-deferring-your-maintenance/) - It's time to tackle the stuff you've been avoiding. Yup. In this episode, Kiera shares her experience with home buying and how it's related to upkeep in dental practices. To sum it up: What is the deferred maintenance on your practice? Have you taken temperature checks on cancellations, AR, statements, how protocols have changed with
- [#333: Hygiene for Your Mind](https://www.thedentalateam.com/podcast/333-hygiene-for-your-mind/) - Dr. Josh Austin is back on the podcast, chatting with Kiera about a continuation of the topic of their last episode: mental health. Dr. Austin shares that since he started therapy, his practice has seen a 16% increase in profitability on average each month. Because he goes to therapy regularly, he feels he's become a
- [#334: This Ain't Your Mama's Webinar](https://www.thedentalateam.com/podcast/334-this-aint-your-mamas-webinar/) - The event you've been searching for IS ALMOST HERE! That's right, The Dental A-Team Summit is happening on May 14 and 15! This **virtual** event will absolutely revolutionize your practice's teamwork and effectiveness; we're talking team CE and swag boxes and lessons you can implement LIVE in your practice right then and there. Plus, hear
- [#335: Office Autopsy: Stop Tolerating Poor Performance](https://www.thedentalateam.com/podcast/335-office-autopsy-stop-tolerating-poor-performance/) - Office autopsies are always a fan favorite, so we're back with another! The low-down on this practice: 3 doctors, 5-6 hygienists, 4 front office staff, and a bunch of dental assistants; it's a solo office that's contemplating a second location; maxed out on operatories; and awesome associate doctors. So what were the concerns? This office
- [#336: Where Were You Two Years Ago?](https://www.thedentalateam.com/podcast/336-where-were-you-two-years-ago/) - Happy 2 Year Birthday to Dental A Team Podcast! This VERY podcast you're listening to is two years old TODAY! To celebrate, we're reflecting on the journey we've been on to get this far, and invite you to do the same! Reflect on your past two years. Who did you want to be and where
- [#337: Grow Your Practice in 3 Steps](https://www.thedentalateam.com/podcast/337-grow-your-practice-in-3-steps/) - Today's episode is all about how your practice can thrive. Kiera lays out the steps to do just that: Track KPIs (examples of what you can track included!) Set quarterly and annual goals Brainstorm dump and enact the three quick and easy things It's easy and it goes a looooong way, and all we at
- [#338: Insider Scoop! Are You Part of the Group?](https://www.thedentalateam.com/podcast/338-insider-scoop-are-you-part-of-the-group/) - It's time for a rundown of Dental A-Team events happening this year: all workshop-style, all CE, all virtual (until the world opens up again), and all available to sign up for at http://www.TheDentalATeam.com/events. Here's what's on the docket: March 26: Billing Mastery. How to set up billing, perform spot audits, run insurance verification, and more.
- [#339: How to Best Utilize Third-Party Financing](https://www.thedentalateam.com/podcast/339-how-to-best-utilize-third-party-financing/) - Sameer Bhasin, vice president of alliances at CareCredit, shares the low-down on third-party financing and how to better-utilize companies like CareCredit. Kiera has her own experience with CareCredit, and used it religiously when she was a treatment coordinator, closing on $60,000 to $80,000 cases. Not everyone who wants to work with CareCredit is prepared and
- [#340: Is Your Practice Worthy of 5 Stars?](https://www.thedentalateam.com/podcast/340-is-your-practice-worthy-of-5-stars/) - It's a Q&A episode from one of our Instagram followers! This episode's topic: How to get referrals from your patients. Kiera gives two specific tips: Make sure your practice provides a good patient experience. Practice and role play with your staff how to ask for referrals. Taking these steps will personalize your patients' visit to
- [#341: Growing Business 130% During Covid-19](https://www.thedentalateam.com/podcast/341-growing-business-130-during-covid-19/) - Kiera is joined by fellow DAT consultant, Tiffanie Trader, and Dr. Sean O'Grady in this episode. Dr. O'Grady started a practice in 2019, and shares his journey through that practice ownership. He talks with Kiera and Tiffanie about trials faced as an urban dental practice, victories had (including up 90% in collections over two months),
- [#342: Fix This Weak Spot in Your Practice](https://www.thedentalateam.com/podcast/342-fix-this-weak-spot-in-your-practice/) - Ladies and gentlemen, we're talking OSHA and HIPAA compliance. The Dental A-Team welcomes Danielle McKinley, director of partner relations with PCIHIPAA, to talk about this crucial topic. It may not be the sexiest information, but it's so integral to your practice (think potential fines of hundreds of thousands to over a millions dollars! Danielle shares
- [#343: A Revolutionary Idea: Membership Programs for Small Businesses](https://www.thedentalateam.com/podcast/343-a-revolutionary-idea-membership-programs-for-small-businesses/) - Brad James, director of partner development at Kleer, is the star of this Dental A-Team episode! Brad talks about Kleer, which helps roll out membership plans effectively and successfully to uninsured patients, and its new program centered around small businesses and employee care. Did you know that roughly half of small businesses don't offer dental
- [#344: How to Maintain a Healthy Associate/Owner Relationship](https://www.thedentalateam.com/podcast/344-how-to-maintain-a-healthy-associate-owner-relationship/) - Dr. Sarah Zeh, an associate dentist out of Austin, Texas, is Kiera's guest for this podcast episode, and she's here to share tips on how to keep things healthy between associates and owners in the practice. For context, Dr. Zeh is in her third associateship, so she has some good experience to share. Kiera and
- [#345: The Right People in the Right Seats](https://www.thedentalateam.com/podcast/345-the-right-people-in-the-right-seats/) - Team culture is incredibly important and valuable in any workplace, and in this episode, Dr. Jenny Perna has returned to the Dental A-Team podcast to share her experiences in the dental world. Dr. Perna has been in toxic cultures before, where the wrong people sat in the wrong seat on the bus, so to speak,
- [#346: Modento: A Personal, Automated Approach](https://www.thedentalateam.com/podcast/346-modento-a-personal-automated-approach/) - Dr. Deren Flesher's Royal Oak Family Dental is one of the most innovative and unique offices the Dental A Team has ever been part of. In this episode, Dr. Flesher joins Kiera to talk about the positives of outsourcing to software (like Modento, wink, wink). Now, you might think that utilizing software takes away personal
- [#347: Common Dental Marketing Mistakes](https://www.thedentalateam.com/podcast/347-common-dental-marketing-mistakes/) - Grace Rizza, CEO of Identity Dental Marketing, is the star of today's podcast episode. She joins Kiera to talk Kiera's favorite topic: marketing ;) Marketing is a huge piece of a dental practice's success, so it's important to take it seriously. Grace shares what her response is to a doctor who's big goal is to
- [#348: Get Your Team Bought In](https://www.thedentalateam.com/podcast/348-get-your-team-bought-in/) - ~*~ It's a crossover episode with The Dental Brief! ~*~ Kiera joins Patrick Chavoustie on the Dental Brief podcast to give a quick recap on what's top of mind for her at this moment: Getting your team on board and headed in the same direction. She shares insight on how to set one-, three- and
- [#349: More to It Than Just Dentistry](https://www.thedentalateam.com/podcast/349-more-to-it-than-just-dentistry/) - Tiffanie is baaaaack! Dental A-Team fab road warrior Tiffanie Trader is in this episode to talk about her recent consulting journeys, what key tangibles are coming through, and the number one favorite thing she's implemented over the past month. Kiera and Tiff are always a blast to have together in an episode, and this is
- [#350: Goals Are Stars to Guide By](https://www.thedentalateam.com/podcast/350-goals-are-stars-to-guide-by/) - Kiera brings you some quick and easy ways to set up traction in your practice, regardless of its size. In this episode, she revisits the idea of traction — an incredibly important topic for offices who want to streamline efficiencies and work as a team. Tune in to hear the steps your practice needs to
- [#351: 75% to 57% Overhead Reduction](https://www.thedentalateam.com/podcast/351-75-to-57-overhead-reduction/) - We've got a great example for you today: A practice that Kiera's visited twice this year went from 75% to 57% overhead in just two-and-a-half months. How in the world did they do it so fast? Press play and we'll tell you. The spoiler alert, though you'll have to listen up to hear more detail
- [#352: The Benefits of Being Business Intrigued](https://www.thedentalateam.com/podcast/352-the-benefits-of-being-business-intrigued/) - Kiera joins Jeffrey Shaw of The Self Employed Life Podcast to talk about a lack of business education in trade sectors. Both Jeffrey and Kiera have noticed the same pattern: Though people are often highly skilled in what they do for a career, they don't have the business skills to cope. That's where consultants (like
- [#353: What's Your Superpower?](https://www.thedentalateam.com/podcast/353-whats-your-superpower/) - Feeling a little uninspired in your work? We've all been there, and in this episode, Kiera's going to help you climb out of it — now or later, when you need the advice. First, find your strengths (Kiera recommends StrengthsFinder 2.0) and be comfortable living within them. Then, have your team also discover their strengths
- [#354: The Power of a Compliment](https://www.thedentalateam.com/podcast/354-the-power-of-a-compliment/) - Kiera is joined by Dental A-Team consultant Suzanne to talk about compliments — what they mean, where to give them, and how giving them positively affects an office. Giving compliments establishes an open and trustworthy relationship between you and your patients, your coworkers, and your supervisors. Kiera and Suzanne give examples of compliments and how
- [#355: Getting Uncomfortable in the Growth Zone](https://www.thedentalateam.com/podcast/355-getting-uncomfortable-in-the-growth-zone/) - It's never fun to be uncomfortable in any aspect of your life, but sometimes it's beneficial and can get you to a higher purpose. Kiera walks listeners through the different zones we must travel through to discover our purpose: comfort, fear, learning, and growth. Kiear's own example is with prep for the Dental A-Team Summit!
- [#356: Compassion Cures the Covid Crank](https://www.thedentalateam.com/podcast/356-compassion-cures-the-covid-crank/) - Once upon a time … Kiera had a no-good, very bad day. It seems that a lot of people are filled with what we've dubbed the "Covid crank" these days — overall grumpiness. Kiera shares a recent experience where one person at the very end of an eventful couple of days made a huge difference
- [#357: Take Ownership NOW](https://www.thedentalateam.com/podcast/357-take-ownership-now/) - Missed her last time? Dr. Rhonda Kalasho is back on the Dental A-Team pod! This time, she chats with Kiera about ways to maximize your role as a dentist for your patients. Dr. Kalasho shares three ways to get a grip on your practice: Know that there's always an option for your patients Look for
- [#358: Do You Own Time or Does Time Own You?](https://www.thedentalateam.com/podcast/358-do-you-own-time-or-does-time-own-you/) - It's time for some time efficiency hacks on the Dental A-Team podcast! Kiera walks listeners through the process she uses to plan out her weeks, turning her schedule into a proactive rather than a reactive one. The perks of working with the DAT is that we help you clear out the clutter, and this episode
- [#359: How to Fix Complaining](https://www.thedentalateam.com/podcast/359-how-to-fix-complaining/) - A listener recently wrote to the Dental A-Team podcast, curious about stopping the complaining among dental assistants. This is a VERY common problem in practices, and luckily, it's pretty straight forward to fix. Kiera shares ideas for self reflection as a leader (what standards are you tolerating to take hold in your business?), how to
- [#360: Want More Yeses on Treatment Plans?](https://www.thedentalateam.com/podcast/360-want-more-yeses-on-treatment-plans/) - We could all use more yeses in our lives, right? And definitely from our patients! Kiera shares some tips that'll boost how often your patients are saying yes to treatments. First, record your treatment coordinators' pan presentations. Then … Listen back to them as a group, looking for areas of success and improvement Confirm the
- [#361: The Best Spot For Your Practice](https://www.thedentalateam.com/podcast/361-the-best-spot-for-your-practice/) - Austin Hair of the Commercial Real Estate Secrets podcast joins the DAT gang in this episode! Austin talks with Kiera about identifying the best situations for dental practices in terms of location, location, location. If you're wanting to buy a practice soon or someday, or move to a new spot, this conversation will cover a
- [#362: Cementing Relationships With Your Patients](https://www.thedentalateam.com/podcast/362-cementing-relationships-with-your-patients/) - Kiera is a guest on Dr. Len Tau's Raving Patients podcast! Together, the dental duo covers a broad swatch of important topics for your office, including… The 5-minute new patient phone call (download the form here!) How to measure and increase case acceptance Handling out-of-network insurance conversations So what's the result of implementing these tiny
- [#363: Do You Value Your Team?](https://www.thedentalateam.com/podcast/363-do-you-value-your-team/) - The ebb and flow in our lives and businesses is inevitable, and Kiera's had some challenging bumps in the road lately. But the struggles allowed her to reset her priorities and understand that people are the greatest asset of the Dental A-Team. Join Kiera as she shares her latest journey through leadership, what her blind
- [#364: Block Schedule Around the Prime and Fluff](https://www.thedentalateam.com/podcast/364-block-schedule-around-the-prime-and-fluff/) - It's time to organize your life … with Tiffanie and Kiera! These two haven't been as smart with their time lately, so a podcast episode dedicated to block scheduling and power hours was called for. What is block scheduling, and how can you incorporate it into your practice? Kiera and Tiffanie share what that looks
- [#365: The Perfect Fit](https://www.thedentalateam.com/podcast/365-the-perfect-fit/) - Kiera is featured on The Biz Call podcast with Rob Frankel! This quick episode is a great dive into the who, what, when, and why of the Dental A-Team. Remember, we're here to provide a full team approach to positively impact the world of dental. We believe we're in the best industry and seek to
- [#366: Asking the Right Questions](https://www.thedentalateam.com/podcast/366-asking-the-right-questions/) - It's time for a tactical practical! Kiera has more tips for all you wannabe word ninjas out there, this time on the right questions to ask and how to ask them. If you want to be the best dental professional you can be, incorporating the right one or two words into how you're interacting with
- [#367: How to Lead Without a Title](https://www.thedentalateam.com/podcast/367-how-to-lead-without-a-title/) - Joining the show again is Dr. Jenny Perna! This round, Kiera discusses with Dr. Perna leading others without the formal title of a leadership position. They both share their own examples of letting go of egos and ways they've inspired others. Regardless of your role, you can choose to lead and inspire and motivate others.
- [#368: Just DeW It, DAT!](https://www.thedentalateam.com/podcast/368-just-dew-it-dat/) - It's a crossover episode! Kiera joins Anne Duffy over at the Just DeW It podcast to talk about empowered women in the dental industry, the power of competition, and the highs and lows of team coaching. Both DeW and DAT are women-led organizations/businesses that have experienced great success, and this episode shares pieces of that.
- [#369: You Need to Respect Your Patients' Time](https://www.thedentalateam.com/podcast/369-you-need-to-respect-your-patients-time/) - The fabulous road warrior Tiffanie is back on the podcast, this time to talk with Kiera about respecting people's time. Is your back office out of sync? Are patients running over their allotted times? If someone needs an emergency visit, are you pushing everyone else back? It's time to face the facts of how catering
- [#370: A NEW Spin on Case Acceptance](https://www.thedentalateam.com/podcast/370-a-new-spin-on-case-acceptance/) - Kiera's talking shop and eating cake pops! (You'll have to listen to this episode to catch that joke…) In this solo episode, Kiera talks about increasing your case acceptance with a different spin: Actually being interested in other people. Do you work too hard on being interesting instead of being interested in other people? Kiera
- [#371: Own Your Zone of Strengths](https://www.thedentalateam.com/podcast/371-own-your-zone-of-strengths/) - "There's something about women in dentistry…" That's the topic behind this episode, which features Anne Duffy of the Just DeW It podcast! Anne, who has a long history in clinical dental hygiene and dental entrepreneurship, discusses with Kiera the magic in being a female, especially in the dental profession. This episode is full of inspiration
- [#372: Filling This Impossible-to-Fill Role](https://www.thedentalateam.com/podcast/372-filling-this-impossible-to-fill-role/) - Hiring is hard in general, but right now, there seems to be a hygienist drought. In this crossover episode, Kiera talks with Grace Rizza of the Dentistry's Growing with Grace podcast about how dental practices can face hiring shortages, perfect the dynamics of your practice's culture, and what the future of dental hygiene looks like.
- [#373: Shorten Your To-Do Lists Over Time](https://www.thedentalateam.com/podcast/373-shorten-your-to-do-lists-over-time/) - Does your list of things you need to get done seem too looooooong? Kiera and Tiffanie are here today to provide tips for not letting your to-do list stress you out. The grand takeaway: Focus on the three items that'll have the BIGGEST impact on your week, then time manage with what's left over. Other
- [#374: Tips to Apply Successfully for SBA Loans](https://www.thedentalateam.com/podcast/374-tips-to-apply-successfully-for-sba-loans/) - Joshua Kim, owner, founder, and CEO of 7(a) Accelerator, joins the podcast to make sense of small business loans, and BOY is there a lot to it! This episode is jam-packed with quick tips and tricks to navigate the process and services available, how to best navigate medical billing, and standard operating procedures for the
- [#375: Self-Employment- Foolproof Ideas for Success](https://www.thedentalateam.com/podcast/375-self-employment-foolproof-ideas-for-success/) - This episode is chicken noodle soup for the soul. Jeffrey Shaw is back on the podcast, this time joining Kiera to talk about self-employment, its challenges, and how to overcome the hurdles. Press play not only if you have your own practice or business, but if you work for someone who does, or know someone
- [#376: Becoming a Student of Leadership](https://www.thedentalateam.com/podcast/376-becoming-a-student-of-leadership/) - Ladies and gentlemen, introducing the Dental A-Team's FIRST male consultant! It's Hunter Christensen! Kiera and Hunter use the podcast to discuss leadership in the dental industry — how to get there and how to build up those around you as leaders. A big part of being a leader is considering who you surround yourself with,
- [#377: Onboarding A-Teams 2.0](https://www.thedentalateam.com/podcast/377-onboarding-a-teams-2-0/) - Practices, bring your onboarding processes up to par NOW. Hiring in 2020/2021 is harder than ever, so it's important to have systems in place to smooth out all the rough edges. Kiera provides instruction on how to give new team members a solid first day, first week, and beyond in your practice. She suggests breaking
- [#378: Are You Adding the Magic?](https://www.thedentalateam.com/podcast/378-are-you-adding-the-magic/) - It's time for company retreat talk! Planning a get-away for your entire team outside the office allows everyone to bond in a different way. Kiera shares her plans for the Dental A-Team retreat and offers tips of different activities that can take place during this time; everything from SWOT analyses to escape rooms. The two
- [#379: Reigniting Your Passion](https://www.thedentalateam.com/podcast/379-reigniting-your-passion/) - It's time to get a little personal. We all work so hard in the best industry around, but it's important to reflect inward and make sure you're in tune with your life and what brings you joy. Kiera has a few tips to recalibrate your own why: Ask yourself what you live for Seek out
- [#380: Flipping the Script on "Not Enough Time"](https://www.thedentalateam.com/podcast/380-flipping-the-script-on-not-enough-time/) - "But [insert supervisor's name here], I just don't have the time to do that!" Aha! The Dental A-Team is here with the solutions to being more productive and efficient with your time. Have you ever noticed that the things we don't have time for are tasks we don't want to do in the first place?
- [#381: Systemization: Where to Start?](https://www.thedentalateam.com/podcast/381-systemization-where-to-start/) - This one's for all the system folks out there! Heck, it's for the non-system folks, too, because Kiera's here to share how to start getting your practice organized! First, know that the Dental A-Team has created a 12 Systems Comprehensive Success Cycle, aka the systems we think are MOST important to get established in your
- [#382: What and How to Delegate- Nitty Gritty](https://www.thedentalateam.com/podcast/382-what-and-how-to-delegate-nitty-gritty/) - Ah, the forever art of delegation. If you think you've mastered this, think again! In this episode, Kiera talks why we so often avoid delegating, how to know what to delegate, and how to delegate in the first place. This practice will build trust within your office, and build people up! Action items coming out
- [#383: How to Shorten Exam Times AND Keep Value](https://www.thedentalateam.com/podcast/how-to-shorten-exam-times-and-keep-value/) - Did you know the right hand-off can efficiently shorten up doctor's time in an exam? This concept blows the idea that time equates value right out of the water. Kiera shares the ICRP hand-off to shorten those exam times. I: Introduce doctor C: Compliment patient R: Recap the treatment P: Personalize Navigate these four easy
- [#384: Fill Those Hygiene Holes!](https://www.thedentalateam.com/podcast/384-fill-those-hygiene-holes/) - Is your practice coming up on its hygiene cycle, where routine care is jam-packing the schedule? Kiera and Tiffanie trade tips on how offices can spread out the love of busy times so September, October, and November aren't so empty. Tiffanie shares specific items to add to your to-do list: Hit up your recare and
- [#385: Humanize Your Leadership Style](https://www.thedentalateam.com/podcast/385-humanize-your-leadership-style/) - The fabulous Mary Pat Knight, author, speaker, coach, and "student of life," joins the podcast! Alongside Kiera, Mary Pat shares her thoughts on human development and its role in leadership. We all experience the highs and lows of life, professionally and personally; Mary Pat encourages reinvention to progress toward your best self. This episode also
- [#386: What is REALLY Motivating You?](https://www.thedentalateam.com/podcast/386-what-is-really-motivating-you/) - Jeffrey Shaw is once again on the podcast, this time to talk about his book, The Self-Employed Life! Kiera and Jeffrey run through highlights of the book, including what success really means, how team members can gain value from learning about self-employment, and business evolution versus a pivot. Jeffrey also shares the three elements that
- [#387: Ask Yourself: What's Next?](https://www.thedentalateam.com/podcast/387-ask-yourself-whats-next/) - It's been a minute since Ashley Keith was on the podcast, but boy are we glad she's back! Ashley wears many, many hats as chief operating officer for Keith + Associates Dentistry, and she shares pearls of wisdom today on the following topics: Creating new efficiencies in your practice Changing energy and how to do
- [#388: 3 Tips to Be a Rockstar Associate](https://www.thedentalateam.com/podcast/388-3-tips-to-be-a-rockstar-associate/) - Kiera is joined by Dr. Jenny Perna to discuss steps associate doctors can take to be A+ — three specific steps, in fact, to get you there. Be a leader (listen to episode 367 to hear Dr. Perna's thoughts on leadership without a title) Think like an owner (learn more about the business side!) Advance
- [#389: Growing Leaders Around You](https://www.thedentalateam.com/podcast/389-growing-leaders-around-you/) - A hearty welcome to Brittany Stone, the Dental A-Team's newest consultant! In this episode, Brittany and Kiera chat leadership, an ever-hot topic. Specifically, the duo talks about identifying and finding leaders among your team and giving them opportunities to grow. The specifics: How to find different types of leaders — FYI, you don't have to
- [#390: What's the TRUE Value of Your Practice?](https://www.thedentalateam.com/podcast/390-whats-the-true-value-of-your-practice/) - Have you fallen into the trap of perceived practice values? Brian Hanks joins Kiera and the Dental A-Team to bust some myths about buying and selling dental practices, and explain how each person in your office can contribute to a higher valued practice. Too often values of practices center around collections and misconceptions about equipment.
- [#391: Don't Miss the Boat on SEO](https://www.thedentalateam.com/podcast/391-dont-miss-the-boat-on-seo/) - It's time for another topic many dental practices don't know enough about! SEO expert Evan Lazarus shares with Kiera the basic doctrine of SEO, or search engine optimization. For the non-believers, SEO equals visibility, and Evan talks about why good SEO makes you relevant in your community and industry. The most important aspect when it
- [#392: Overcoming the Blame Game](https://www.thedentalateam.com/podcast/392-overcoming-the-blame-game/) - Brittany Stone is back on the podcast, talking with Kiera about accountability versus blame in the workplace. To address this topic, Brittany and Kiera cover … Ways to view people as problem solvers instead of the problem How to have conversations to hold accountability instead of assign blame Solid tools to hold people accountable Ultimately,
- [#393: It's Cool to Cross-train!](https://www.thedentalateam.com/podcast/393-its-cool-to-cross-train/) - Ever walk a mile in your coworker's shoes? To have a leveled up dental practice means the front office and back office staff can hold their own in each other's roles! Kiera shares tips on how staff from each side of the tracks can familiarize themselves with what's going on beyond their turf. For front
- [#394: No More Office Drama!](https://www.thedentalateam.com/podcast/394-no-more-office-drama/) - You need to stop tolerating drama in your practice. How can you do this? Kiera and Brittany pow-wow about effective ways they've seen in practices that reduce backbiting and gossip among team members: Be solution-oriented Bring all parties together Separate stories versus facts By instilling these ideas you're breeding a culture of honesty and effectiveness,
- [#395: Climbing Out of the Business Rut](https://www.thedentalateam.com/podcast/395-climbing-out-of-the-business-rut/) - Stuck in a rut? We've been there. Never fear, Kiera's here to help you climb out! This episode's topic: Seeking the right personal and professional frequency. Applying these tips into your daily grind will put you in a creative space more often, where you can feel that inspiration. The tacticals: Where are your zen areas?
- [#396: To Expand Your Practice or Not?](https://www.thedentalateam.com/podcast/396-to-expand-your-practice-or-not/) - It's Brittany, folks! Dental A-Team consultant extraordinaire Brittany Stone is here again! For those of you wondering if it's time to grow your practice, this episode is for you. Brittany and Kiera talk about whether the time is right to expand and what needs to be established to get things going. The short version: Three
- [#397: Perfect Meeting Recipe](https://www.thedentalateam.com/podcast/397-perfect-meeting-recipe/) - Need a recipe for the perfect and most productive meeting? Meetings can be intimidating, but they don't have to be. And they definitely don't have to be boring. The Dental A-Team has exactly what you need to run effective meetings, and Kiera shares the secret sauce in this episode. Press play to learn about meeting
- [#398: Go For Gold: Same-Day Treatment](https://www.thedentalateam.com/podcast/398-go-for-gold-same-day-treatment/) - This episode of the Dental A-Team podcast covers same-day treatment and how it can reduce stress on the staff and improve VIP patient care. Implementing this practice needs to be a team effort, and Kiera covers what types of offices are ready to roll, how making goals can help, and why same-day treatment should be
- [#399: Fixing the Schedule Mess](https://www.thedentalateam.com/podcast/399-fixing-the-schedule-mess/) - We've been hearing it a LOT from Dental A-Team clients: Their schedules are a mess, including plenty of cancellations. So … Kiera and Brittany are here to talk you through solutions! Their conversation touches on the following points: Block scheduling Using the right verbiage Being proactive Using a back-office quarterback This process may seem counterintuitive
- [#400: The Best Way to Follow Up With Patients](https://www.thedentalateam.com/podcast/the-best-way-to-follow-up-with-patients/) - It's time to talk treatment trackers! This episode covers why tracking procedures in an organized manner will increase case acceptance, find patterns, and improve work ethic across the board! Kiera touches on three benefits of treatment trackers: Tell you which hygienist/doctor duos close cases best Tell you which cases are being closed and which aren't
- [#401: Vibe Check! Patient Experience A-Z](https://www.thedentalateam.com/podcast/401-vibe-check-patient-experience-a-z/) - Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself: What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern? What companies have the type of experience you want your patients to have? The Dental A-Team's model companies
- [#402: Three to Thrive](https://www.thedentalateam.com/podcast/402-three-to-thrive/) - Continuing education isn't just something Kiera is preaching — she's actually practicing it, too. She recently went to a CE event and learned some valuable information when it comes to setting action items (personally or professionally). The name of the game? Three to thrive. When you're listing out to-dos for your practice, fine-tune the musts;
- [#403: Kiera Dent and the Power of Scrubs](https://www.thedentalateam.com/podcast/403-kiera-dent-and-the-power-of-scrubs/) - Hello and welcome (or welcome back) to all Dental A-Team podcast listeners! In this episode, Kiera takes a moment to reintroduce herself to everyone, sharing her journey through the dental world and how it wove in and out, for better or worse, of her personal life. The Dental A-Team's origin story is part of Kiera's
- [#404: Easy Diagnosis](https://www.thedentalateam.com/podcast/404-easy-diagnosis/) - This episode is all things x-rays and how great they can really be. Kiera breaks down x-rays by department — front office, hygienists, and doctors. And speaking of doctors, don't be afraid to get the best x-ray possible from your team members! Have your own tips on getting that perfect x-ray? Share it with us
- [#405: Meeting Of The Minds](https://www.thedentalateam.com/podcast/405-meeting-of-the-minds/) - We're talkin' traction! That's right, the famed traction meetings are the topic of this episode. Remember: Traction meetings help reduce overhead, turn higher production goals, organize the practice, and gets the employees' buy-in. Kiera talks out what goes into a traction meeting and how your office, big or small, can start implementing these meetings. Your
- [#406: Where & When to Get Your Best Ideas](https://www.thedentalateam.com/podcast/406-where-when-to-get-your-best-ideas/) - This episode is about YOU as a person, and balancing out your mind. Within your inevitably super busy life, Kiera encourages you to allow yourself quiet, thinking time each week. Taking 30 minutes each week where you put your phone away and focus on grounding yourself will help build your brain! Some of Kiera's best
- [#407: WWDD: What Would Doctor Do?](https://www.thedentalateam.com/podcast/407-wwdd-what-would-doctor-do/) - It's tee-time! Not for golfers, but for doctors! This episode is a dive into teeing up doctor treatment. By mastering this practice, you're creating less stress for your team AND improving your patient experience. In fact, teeing up things for doc gets your patients more likely to accept treatment! Kiera explains how to get everyone
- [#408: Shifting Our Expectations of Others](https://www.thedentalateam.com/podcast/408-shifting-our-expectations-of-others/) - Welcome to Zach Scott, the Dental A-Team's newest employee! Zach is part of the sales and customer success team, and shares his mindset about leadership and growing others with Kiera. You'll learn all about Zach and his background, how he manages his expectations of others, and how to not resent other people. We're so excited
- [#409: "Yes ... and?"](https://www.thedentalateam.com/podcast/409-yes-and/) - Are there any problems in your practice? Even the most fine-tuned practices have them, so we know your answer. In this episode of the Dental A-Team podcast, Kiera shares how your team can work together to solve problems: It's the yes, and? principle! No matter how crazy people's ideas might be, the yes, and principle
- [#410: Enhancing Communication](https://www.thedentalateam.com/podcast/410-enhancing-communication/) - Are you like Kiera, who sometimes struggles to see the return on investment of relationships with others? Or are you like Tiff, who thrives on friendships? Today's episode has the pair sharing their experiences of communicating with others, including how an investment in other people is actually an investment in your business, what having a
- [#411: Office Autopsy: 3 to 12 Operatories](https://www.thedentalateam.com/podcast/411-office-autopsy-3-to-12-operatories/) - The people have spoken: Office autopsy episodes are our listeners' favorite! Kiera navigates an office that went from three operatories to 12 operatories with the Dental A-Team by its side. She shares tips for scheduling, how to set your practice apart, and the following three tangibles: Start small; get your feet under you Set up
- [#412: Choose Your Hard](https://www.thedentalateam.com/podcast/412-choose-your-hard/) - Kiera is joined by Dental A-Team superstars Tiff and Brittany to talk about hard things! The trio discusses how to best tackle problems (at the beginning) to make everyone's life easier down the road. It's choosing your hard. Kiera, Tiff, and Brittany apply this mindset to bloody prophys, scheduling, doctor exams, and working with our
- [#413: Maximized Appointment Times](https://www.thedentalateam.com/podcast/413-maximized-appointment-times/) - Do you find your appointments running over? Or that they just don't feel productive? Today's Dental A-Team episode teaches you how to get your patients the best bang for their buck at the dentist's office. There are two big ways to do this: Time yourself during appointments to understand how much time they're actually taking,
- [#414: How To Be a Savvy Dentist](https://www.thedentalateam.com/podcast/414-how-to-be-a-savvy-dentist/) - We hope you like Australian accents, because this episode is full of 'em! Kiera joins the Savvy Dentist podcast's Dr. Jesse Green to discuss recruitment challenges, what work-life balance means, the obvious benefits of working with a good team vs. a great team, and more. Both doctors/owners AND team members will find huge benefits from
- [#415: What If… No Rules](https://www.thedentalateam.com/podcast/415-what-if-no-rules/) - This episode is the perfect follow-up to episode 409, "Yes, … and?" In it, Kiera challenges listeners to use the What If? method to solve problems and come up with amazing ideas. The concept: Write down the rules of your industry on one side of a piece of paper. Then, across from each rule, write
- [#417: Solutions During the Hygienist Drought!](https://www.thedentalateam.com/podcast/417-solutions-during-the-hygienist-drought/) - Kiera is forecasting a two-year hygiene drought. You know what that means? It's time to think outside the box to keep your practice humming! In this Dental A-Team podcast episode, Kiera discusses assisted hygiene — a way to maximize production during the drought. She shares … What assisted hygiene looks like How long/often to do
- [#418: Your Team Members Are the Avengers](https://www.thedentalateam.com/podcast/418-your-team-members-are-the-avengers/) - If you could be any of the Avengers, who would you be? That question was asked of Kiera, Tiffanie, and Brittany in this episode (listen to find out their answers). Fan of superheroes or not, there's a huge point to this: collaboration makes the best team. The Tony Starks and Thors are great on their
- [#419: Don't Let Your Patients Leave Without Doing This!](https://www.thedentalateam.com/podcast/419-dont-let-your-patients-leave-without-doing-this/) - Happy Hygiene Month! The Dental A-Team is continuing to focus on a new system each month. Today's topic is about hygiene reappointment, but the tips can be applied to other areas in the office, too. Hygienists, you should be reappointing with your patients in the back 98% of the time! Kiera shares how you can
- [#420: The Greatest Expense For Your Practice](https://www.thedentalateam.com/podcast/420-the-greatest-expense-for-your-practice/) - As it turns out, the fanciest equipment or prettiest real estate doesn't equal the best dental practice. What does? The people who work there! In this episode, Kiera talks human capital and how it leads to a positive culture. Some food for thought to up the positivity in your own place of work: Think of
- [#421: How to Get More New Patients](https://www.thedentalateam.com/podcast/421-how-to-get-more-new-patients/) - Kiera is joined by marketing strategist, social media coach, and author Minal Sampad to talk all things marketing! If marketing is your practice's weakness, this episode is absolutely for you. Minal gives play-by-plays of actions you can start taking today to promote your practice AND get a big return on investment. Learn about peace-of-mind marketing,
- [#422: This Verbiage Works EVERY SINGLE TIME](https://www.thedentalateam.com/podcast/422-this-verbiage-works-every-single-time/) - We've said it before and we'll say it again: This is the BEST way to get your patient to say yes to fluoride! Kiera once again shares the best lingo for the job, but she first sets the stage by addressing two points: Do you believe in fluoride? Are you wary of the cost? Now
- [#423: Help Me! Plus, the Power of Downtime](https://www.thedentalateam.com/podcast/423-help-me-plus-the-power-of-downtime/) - Do you need help somewhere in your life? It's definitely okay to admit it — we all do! In this episode, Kiera encourages you and your teammates to ask for help from each other! Believe it or not, you're missing opportunities when you're not asking. Part two of the episode is about flipping the script
- [#424: It's Time to Check Your Ego](https://www.thedentalateam.com/podcast/424-its-time-to-check-your-ego/) - It's a quick episode today, but an important one. Kiera reminds listeners to not forget the people who made you great. Yes, you took risks and became successful, but a lot of people along the way who made that possible for you. Write down a list of names of people who've pushed you forward. Pick
- [#425: Ready, Set, Co-Diagnose!](https://www.thedentalateam.com/podcast/425-ready-set-co-diagnose/) - Interested in getting higher case acceptance and having smoother exams? Co-diagnosing is your way to go. Kiera shares how hygienists can tee up treatment using the same lingo doc might, all using doctor's guiding methods. Simply follow the steps Kiera suggests in this episode and do it consistently for about a month. Then, voila! Your
- [#426: Trick-or-Treatment Tracker](https://www.thedentalateam.com/podcast/426-trick-or-treatment-tracker/) - Podcast listeners, meet Dana; Dana, meet podcast listeners! Dana is the Dental A-Team's newest traveling consultant, and she's here to talk about her favorite systems to implement in offices … specifically treatment tracking! Dana and Kiera chat about the best process for treatment tracking, plus how to get team members excited about it. The takeaways:
- [#427: It's That Time of Year](https://www.thedentalateam.com/podcast/427-its-that-time-of-year/) - Guess what time it is? It's end-of-year benefit time! Meaning you need to start blasting your practice's benefit programs. Kiera describes exactly how your office can touch base with patients (letters, emails, fliers), when and how to inactivate patients, and why end-of-year benefits are so important. Hint: You get more production and more patients. Maximize
- [#428: Are Your Morning Huddles "Womp-Womp-Womp"?](https://www.thedentalateam.com/podcast/428-are-your-morning-huddles-womp-womp-womp/) - Tiffany Trader joins Kiera on the podcast to talk about the benefits of a solid morning huddle. The pair discusses how a proper huddle can … Help your team meet numbers each day, month, quarter, and year Get your team back on track when goals are falling short Not be monotonous for the attendees You
- [#429: It's OKAY to ____ Your Job](https://www.thedentalateam.com/podcast/429-its-okay-to-____-your-job/) - Kiera is giving you permission not to enjoy being a business owner or a team member all the time. Yup, you're dealing with the ebbs and flows of being a working human — the entrepreneurial pattern! But Kiera also has a solution to your bad situation which will help you love your job longer before
- [#431: Is Your Team Aligned?](https://www.thedentalateam.com/podcast/431-is-your-team-aligned/) - Tiff is here! She joins Kiera to talk about an incredible important topic: weekly meetings. Now stick with us — we know this isn't the funnest topic, but these meetings are so important, and provide a really great way to keep your team on track. First, Kiera walks through the different meetings your team should
- [#432: Book Club! Inspire Your Mind Every Day](https://www.thedentalateam.com/podcast/432-book-club-inspire-your-mind-every-day/) - Kiera's got the goods: It's time for a book club episode! Check out the books below to find inspiration for your life, personally and professionally. The Road Less Stupid by Keith Cunningham Sometimes You Win, Sometimes You Learn by John C. Maxwell The Five Dysfunctions of a Team by Patrick Lencioni Why Your Marketing is
- [#433: Cut Down Insurance Verification Time](https://www.thedentalateam.com/podcast/433-cut-down-insurance-verification-time/) - Kiera's here to share how to verify insurance the tried and true, Dental A-Team-approved way! DAT consultants have been to a lot of offices lately, and have seen that many teams are fumbling over the basics, like insurance verification. Kiera shares how to shift to membership plans, cut down on time while verifying, clustering plans,
- [#434: Quarterly Meetings: 90-Day Sprint Plans](https://www.thedentalateam.com/podcast/434-quarterly-meetings-90-day-sprint-plans/) - Continuing on our journey of meetings this month … It's time to talk quarterly meetings! Kiera shares the basic blueprints for setting up these meetings, basically 90-day sprint plans, that will continually align your team. Preschedule the meetings Build an issues list Revisit the focus of the company Review the previous quarter Build out what
- [#435: Infuse Your Practice with Great Culture](https://www.thedentalateam.com/podcast/435-infuse-your-practice-with-great-culture/) - Is your team still trying to overcome the Covid Crank? Or just continual bad moods in the workplace? Kiera is here to give tips on improving the culture in your office. She suggests defining the type of culture you want to have, modeling your business after other ones that you look up to, and adding
- [#436: Tackling Adding New Comprehensive Dentistry](https://www.thedentalateam.com/podcast/436-tackling-adding-new-comprehensive-dentistry/) - Dr. Erin Elliott is on the podcast! Dr. Elliott is an absolute pro in the sleep apnea world, and in this episode she and Kiera discuss comprehensive dentistry and how to best introduce new skills and treatments into an office. When it comes to teaching your team about a new treatment, Dr. Elliott recommends the
- [#437: Are You Stuck in Reaction Mode?](https://www.thedentalateam.com/podcast/437-are-you-stuck-in-reaction-mode/) - Listen, we know your days are busy. Ours are too! But this episode helps you work through the craziness of life to start getting the important stuff done. Kiera shares four tips to master time: Set one to three intentions each week that you must get done Block out time for those items Accept the
- [#438: Can Too Many New Patients Be a Bad Thing?](https://www.thedentalateam.com/podcast/438-can-too-many-new-patients-be-a-bad-thing/) - Does the title have your eyebrows raised? We know it's an interesting question, but our answer is YES. Too many new patients can be bad, bad, bad for your business. Kiera explains why in this episode, sharing what signs mean you have too many new patients: Are you maximizing the space and time you're currently
- [#439: How To Merge Small Practices Into Large Ones](https://www.thedentalateam.com/podcast/439-how-to-merge-small-practices-into-large-ones/) - Kiera is joined by Dr. Dave Moghadam! This episode is a treasure trove of info. Dr. Moghadam shares his experience with smaller practices merging into his larger one. His journey is an unconventional one, and he has plenty of advice based on what he went through. The two talk about … The pros and cons
- [#440: 3 Tips to Hiring Your Unicorn](https://www.thedentalateam.com/podcast/dentalhiring/) - Is your practice struggling with the Great Resignation of 2021? Have no fear — the Dental A-Team is here! In this episode, Kiera gets specific on the steps you need to take to hire the best of the best, and in the best way possible. She touches on ... Assessing your culture Double-checking your onboarding
- [#441: Feed the Need](https://www.thedentalateam.com/podcast/441-feed-the-need/) - What drives you? What motivates you? Do you feel valued at your job? If you want a solid culture in your practice, you need solid relationships, where people feel like they're truly an important part of the work family. Kiera shares Tony Robbins' six human needs, and how to meet your team members' individual ones.
- [#442: Earn More & Work Less](https://www.thedentalateam.com/podcast/442-earn-more-work-less/) - Dr. Jesse Green is back on the podcast to share more real-life experiences of a dentist. In this episode, Dr. Green shares with Kiera how to move your practice from being profitable to scalable. He shares specific insight about: How to become a training institution How to best back away from the business And how
- [#443: How to Change Stop Poor Performance](https://www.thedentalateam.com/podcast/443-how-to-change-stop-poor-performance/) - We all know that there's a dark side to owning a business: firing employees. In this episode, Kiera explains how to go about firing team members — all while being human about it. She walks through … Were expectations clearly stated? What's the root cause and can it be fixed? Do you have a firing
- [#444: Regional Managers, This One's For You](https://www.thedentalateam.com/podcast/444-regional-managers-this-ones-for-you/) - The secret to being a successful regional manager is in THIS episode! Kiera goes over four steps to harnessing the right skills to manage multiple locations without resorting to micromanagement. Take a look at yourself, know your strengths and weaknesses Build a team to report to you Calibrate and train consistently Practice accountability Incorporating these
- [#445: Dentistry in a Virtual World](https://www.thedentalateam.com/podcast/445-dentistry-in-a-virtual-world/) - Kiera is joined by Tom Brown of Your Virtual Consult, a system that educates patients about dental procedures and expectations over the computer. Did you know that case acceptance across the United States currently averages 41%? By incorporating Your Virtual Consulat, you can bump that up to 89%! Kiera and Tom talk about how the
- [#446: Define Your 30-Minute Downtime Window](https://www.thedentalateam.com/podcast/446-define-your-30-minute-downtime-window/) - Did a patient cancel? Are things slow? It's important to have downtime tasks for when things aren't chugging along as fast as they normally are! Kiera talks in this episode about how to maximize downtime in your practice, specifically … Defining what qualifies as downtime for your practice Holding people accountable Coming up with tasks
- [#447: All About Team-Building!](https://www.thedentalateam.com/podcast/447-all-about-team-building/) - This episode is full of inspiration to build and bond your practice! While dentistry is hugely important, so is having fun as co-workers! Even with restrictions still in place due to COVID-19, there's a lot you can do to pep up your team. Press play and listen up to hear from Kiera how to celebrate
- [#448: Scale Your Dental Practice](https://www.thedentalateam.com/podcast/448-scale-your-dental-practice/) - Chris Sands and Brent Saunier are on the podcast to talk about the hottest topics in the dental accounting world. Founding partners of Pro-Fi 20/20, these dental CPAs chat with Kiera about how to reduce overhead and expand the number of patients coming in, expense metrics from the hundreds of offices Pro-Fi works with, a
- [#449: First Impressions Matter… Like Thousands](https://www.thedentalateam.com/podcast/449-first-impressions-matter-like-thousands/) - Did you know that when your front office staff isn't smiling when they answer the phone, it can actually cost you thousands of dollars? This episode is all about the welcome wagon of your practice — the front office. Kiera talks about why so many practices fail to capture potential new clients, the best way
- [#450: Rates Have Never Been Lower to...](https://www.thedentalateam.com/podcast/450-rates-have-never-been-lower-to/) - Kiera is joined by Morgan Stump, sales manager with Provide, to chat about dental financing. Provide is a leading lender for a range of medical practices, and with Morgan as one of the top people in the industry, he has a lot of answers to your financial questions. He gives tips about the following in
- [#451: Cheers to You](https://www.thedentalateam.com/podcast/451-cheers-to-you/) - We're extra grateful on the podcast today, and we want to encourage each of you to share the love with your fellow team members. Kiera talks about how you can help others feel special and significant in their jobs, and make your practice a welcoming place to be. Episode resources: Reach out to Kiera Subscribe
- [#452: Why Role-Playing Actually Works](https://www.thedentalateam.com/podcast/why-role-playing-actually-works/) - Role-playing can definitely have an awkward pang to it, but Kiera's here to sell you on why role-playing actually works and how it provides a consistent experience for your patients. She even gives tips on what to say to people who are nervous about acting things out in front of others. Already a believe of
- [#453: Get Your Party On](https://www.thedentalateam.com/podcast/get-your-party-on/) - It's the most wonderful time of the year … holiday work parties and bonuses! Kiera takes some time to talk about successes she's had in celebrating her business and her coworkers, and she wants you to do the same! Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#454: Dentistry Automation: Will Your Practice Be Left Behind?](https://www.thedentalateam.com/podcast/dentistry-automation-will-your-practice-be-left-behind/) - Cory Pinegar, CEO of CallForce (a dental scheduling business), joins the Dental A-Team family! He and Kiera talk about what it takes for dental practices to get creative these days, and how CallForce can help (particularly with answering calls, recare, and insurance verification) in a world trending toward automation!. In Cory's words, it's innovation or
- [#455: Rocket Launch Your Team Morale](https://www.thedentalateam.com/podcast/rocket-launch-your-team-morale/) - Boosting morale in your office doesn't need to be extravagant, but it does need to be intentional. Kiera and Brit discuss what your office can do to create lasting happiness in your practice. The two even give examples of what the Dental A-Team is doing and whether or not they're working. Episode resources: Reach out
- [#456: The Golden Poaching](https://www.thedentalateam.com/podcast/the-golden-poaching/) - Do you know someone who's been poached from one job for another? In this episode, Kiera talks about her experience with poaching as an employer (spoiler alert, it's not fun) and encourages listeners to be ethical in their hiring efforts. Her advice: Don't poach from other offices and have a good culture — that way,
- [#457: Sell, Merge, or Buy Up Practices?](https://www.thedentalateam.com/podcast/sell-merge-or-buy-up-practices/) - Randon Jensen, a dental broker with CTC Associates, is the latest guest on the Dental A-Team! He joins Kiera to talk about a very, very popular topic right note: Selling, merging, or buying up practices! The two discuss answers to the following questions: What's the smartest move for practices to make right now? Who comes
- [#458: Have Yourself a Miracle Morning!](https://www.thedentalateam.com/podcast/have-yourself-a-miracle-morning/) - Kiera is inviting you to have the best morning ever … every single day. How could this be possible? By setting up a miracle morning, or a set structure, for yourself! Kiera shares how having a routine each morning has helped set a positive vibe for her days, and gives ideas to you to cater
- [#459: 'Tis the Season … for Vacation!](https://www.thedentalateam.com/podcast/tis-the-season-for-vacation/) - It's the most wonderful time of the year, and people like to enjoy it by taking time off. And that's okay! Kiera discusses why vacations are so important for both those taking them and those still working in the office. It's a chance for recharge and to find out where the gaps are in your
- [#460: Your Billing Playbook](https://www.thedentalateam.com/podcast/dental-billing/) - Josh Smith, co-founder of Dental ClaimSupport, is here to tell you what's going on in the dental billing world (and even makes it sound exciting)! Josh and Kiera go through a slew of topics, including biggest mistakes dental practices are making with billing, what to do about crowns and buildups, best clearinghouses, tips for insurance
- [#461: Words to Get Results](https://www.thedentalateam.com/podcast/words-to-get-results/) - We're rounding out the year by sharing phrases that'll get your patients saying YES! The Dental A-Team has put a ton of time into figuring out what works best when speaking with our patients, what gets your practice results better and faster. The idea is to think about the outcome you want and then listen
- [#462: Get Tax Savvy](https://www.thedentalateam.com/podcast/get-tax-savvy/) - Derick Van Ness, founder and wealth strategist of Big Life Financial, is here to make tax-talk interesting! He joins Kiera to educate listeners about tax efficiency, and specifically research and development credits. Learn about the history of R&D credits, the steps to be successful, and why this tax approach absolutely applies to dentists who are
- [#463: Be Proud of Your Year](https://www.thedentalateam.com/podcast/be-proud-of-your-year/) - Whatever you celebrate, happy holidays! Kiera reflects on what this past year has meant, the wins she's had, and thinks about what the new year will bring. She also encourages listeners to journal about their own 2021 experiences and beyond! Take this holiday season to reflect and make goals to evolve into the best version
- [#464: Break That Negative Morale!](https://www.thedentalateam.com/podcast/break-that-negative-morale/) - Listeners, stop sticking your head in the sand about the negative morale in your practice! Kiera gets real in this episode and encourages fellow Dental A-Team members to recognize, know their role, and do something about negativity. She even shares DAT's own struggles with such low morale lately and how she's been able to climb
- [#465: What the Heck is Egoscue?](https://www.thedentalateam.com/podcast/dentist-functional-medicine/) - Brian Bradley, vice president at The Egoscue Method, joins the Dental A-Team podcast to relieve some pain. Just like dental practices encourage patients to brush and floss, Brian is here to encourage caring for your joints and tendons proactively. He shares what Egoscue is, how to care for chronic pain smartly, and even walks listeners
- [#466: The Possibilities Are Endless in 2022](https://www.thedentalateam.com/podcast/the-possibilities-are-endless-in-2022/) - Happy New Year, fam! In this episode Kiera is kicking off your new year in a magical way. She guides listeners through an activity that'll set each department in your practice up for success in 2022 while including a reflection of 2021. Lists, schedules, patterns, and a ton of possibilities. By the end of this
- [#467: Goals for Yourself, Your Team, and Your Practice](https://www.thedentalateam.com/podcast/goals-for-yourself-your-team-and-your-practice/) - Kiera is joined by Dental A-Team consultant Dana Morsell to talk about setting goals for 2022! The two give advice on what makes a successful goal, what types of goals offices tend to set, how leadership can help the team meet goals, and more! They also discuss what DAT's own goals will be. In 2022,
- [#468: Are You Overcommitting and Under-Delivering?](https://www.thedentalateam.com/podcast/are-you-overcommitting-and-under-delivering/) - This episode dives into confidence in leadership and a focus on small victories. When you're setting your weekly goals, are you finding any of the following taking place: You've overcommitted yourself; you didn't prioritize what needed to be done; or you didn't delegate. Kiera encourages listeners to make small promises instead of unwieldy ones —
- [#469: 10 Practices in 2 Years?!?](https://www.thedentalateam.com/podcast/10-practices-in-2-years/) - Dr. Lewis Chen is aboard the Dental A-Team! Dr. Chen has become an extremely successful dentist in a short amount of time — like, 10-practices-in-two-years successful. He shares with Kiera what he did differently to find his success, including utilizing the right resources and committing to a schedule. Dr. Chen and Kiera also discuss the
- [#470: Cross Department Silos Each Morning](https://www.thedentalateam.com/podcast/cross-department-silos-each-morning/) - Kiera and Brittany dive into what makes and breaks morning huddles in your office. These meetings are opportunities to coordinate and work together no matter the different departments. Kiera and Brittany share their favorite ways to kick off these meetings, what team members should know going into a meeting, the best items to include in
- [#471: Stand Out From Other Practices When Hiring](https://www.thedentalateam.com/podcast/stand-out-from-other-practices-when-hiring/) - Kiera and Tiffanie are both on the pod — this time to talk about a topic many, many practices (and businesses worldwide) are struggling with: hiring. The following points are discussed: Write solid ads Have a solid culture Use incentives that work (Kiera and Tiff give many ideas on these) This episode covers perspectives from
- [#472: How to Calibrate Your Hygiene Team](https://www.thedentalateam.com/podcast/how-to-calibrate-your-hygiene-team/) - Dr. Dave Moghadam joins Kiera to discuss getting your hygiene team on the same page and at the same point of understanding. He shares his approach, and goes deeper into the following: Gather all information and establish a flow of procedure Hold a longer meeting for your hygiene team to review and add their own
- [#473: Going From Burnout to Growth](https://www.thedentalateam.com/podcast/going-from-burnout-to-growth/) - We all get burnt out at times — that's totally normal. But it's up to YOU to address the burnout. In this episode, Kiera and Brit give tips on how to go from low to grow. Recognize you're burnt out Find the cause Make goals + measurements Associate with the right people Each of us
- [#474: Hygiene Handoffs: Up Your Case Acceptance!](https://www.thedentalateam.com/podcast/hygiene-handoffs-up-your-case-acceptance/) - Did you know there's a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources: Reach out to Kiera Listen to episode
- [#475: Accountability: Do or Do Not](https://www.thedentalateam.com/podcast/accountability-do-or-do-not/) - Kiera and her Dental A-Team consultants have been in a lot of practices. In this episode, Kiera talks about accountability practices she's seen actually work in those practices. To get to the core of accountability, you need to do the following as a team: Speak with integrity Be clear with expectations Have a set timeframe
- [#476: Innovate, Create, and Think Differently](https://www.thedentalateam.com/podcast/innovate-create-and-think-differently/) - The Dental A-Team has some big moves on the horizon — keep an eye out at Authority Magazine and USA Today ;) In light of these opportunities, on Kiera's mind are moves to keep the passion alive in the dental industry. She touches on tips to not only be inspired each day by dentistry, but
- [#477: "If It's Not Documented…"](https://www.thedentalateam.com/podcast/if-its-not-documented/) - Tiff and Brit are taking over the podcast! Tune in to hear the fabulous consultants talk about why documentation and communication matters. The Dental A-Team rule: If it's not documented, it didn't happen. Tiff and Brit break down the inefficiencies that happen when proper notes aren't recorded and how to keep from going down an
- [#478: Is Your Practice Staying Relevant?](https://www.thedentalateam.com/podcast/is-your-practice-staying-relevant/) - Innovation is the name of the game, and CareStack's Jim Gerson joins Kiera to talk about it. Whether you're part of a growing, ambitious practice or one that's aggravated by subscriptions that bog you down, 2022 is the year to think differently. Jim and Kiera discuss CareStack's abilities to streamline the following: Training of new
- [#479: Is Your Practice Healthy?](https://www.thedentalateam.com/podcast/is-your-practice-healthy/) - Kiera is all about key performance indicators in this episode, and why they're important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera's favorite KPIs are … Production (net, not gross) Collection (at least 98%) How many new patients you're getting Average diagnosis Acceptance rate Overhead
- [#480: Doctors, Are You Disempowering Your Team?](https://www.thedentalateam.com/podcast/doctors-are-you-disempowering-your-team/) - Did you know that often when you're trying to accommodate your patients, you're actually undercutting your staff? Doctors, we're looking at you. Kiera shares how to master the scheduling lingo to make sure the right people are scheduling the patients. Telling patients they can come in whenever is not a solution, using the verbiage shared
- [#481: Finding Positivity in the COVID Crank](https://www.thedentalateam.com/podcast/finding-positivity-in-the-covid-crank/) - You know her, you love her — Dr. Jenny Perna is back on the podcast! In this episode, Dr. Perna talks with Kiera about keeping a positive mindset in a variety of ways. A big one for Dr. Perna is fitness, so she discusses how she uses staying active to find that endorphin release each
- [#482: Checklist: Is Your Practice Healthy?](https://www.thedentalateam.com/podcast/checklist-is-your-practice-healthy/) - No matter how successful you are, there's ALWAYS a next level. In this episode, Kiera guides listeners through what it takes to have a healthy practice. She touches on the 12 systems comprehensive cycle (below) and provides a checklist for what it takes to get your practice from good to great. Don't be intimidated by
- [#483: Tips to Expand Your Practice](https://www.thedentalateam.com/podcast/tips-to-expand-your-practice/) - We all like to stretch our wings … Are you considering going bigger for your practice? This episode includes key information for practice expansion. Kiera goes into what to consider, how to get creative with space, how to inexpensively outfit an operatory, and loads more. Episode resources: Reach out to Kiera Subscribe to The Dental
- [#484: Gratitude Changes Your Practice For the Better](https://www.thedentalateam.com/podcast/gratitude-changes-your-practice-for-the-better/) - Kiera joins the gang at the Growth in Dentistry podcast! If you're a loyal listener, you know on the Dental A-Team podcast we cover a lot of technical topics — KPIs and practice expansions and hiring and firing … the works. But it's important to put work into the simpler stuff too. In this episode,
- [#485: Find Your Marketing Patterns](https://www.thedentalateam.com/podcast/find-your-marketing-patterns/) - If you're a loyal podcast fan, you know Kiera has a hard time with the world of marketing. That means when she talks about her marketing successes, you'd better listen! In this episode, she dives into tracking your practice's marketing return on investment with KPIs. You'll learn tactics for… Tracking new patients (AND where they're
- [#486: Utilizing Team Members During Crunch Time](https://www.thedentalateam.com/podcast/utilizing-team-members-during-crunch-time/) - Still going through lots of change in your practice? Have no fear, Tiff, Britt, and Dana are here to offer advice on utilizing what you've got. Their suggestions include: Looking at recare (consider assisted or accelerated hygiene) Expanding days Taking tasks off others' plates These methods are tried and true, and the trio gives details
- [#487: BIG Dental Decisions + Team Impacts](https://www.thedentalateam.com/podcast/big-dental-decisions-team-impacts/) - Dr. Paul Goodman — Dr. Nacho himself — is back on the podcast! He talks with Kiera about the four big decisions dentists make (first job, buying a practice, hiring first associate, and selling practice) and how they impact team members. There's talk of transitions, having uncomfortable conversations, the normalcy of friction (but not toxicity),
- [#488: A Connection Check-in](https://www.thedentalateam.com/podcast/a-connection-check-in/) - It's time to dive into the very necessary tête-à-têtes with your team members. Kiera shares her insight on what these one-on-one monthly check-ins with team members look like at the Dental A-Team, including what's discussed, how skills are ranked, and why self-reflection is so important. Episode resources: Reach out to Kiera Subscribe to The Dental
- [#489: Implementing a HEALTHY Bonus Structure](https://www.thedentalateam.com/podcast/dental-office-bonus-structure/) - Bonuses: There's a good side and a bad side. (You may be surprised where Kiera falls.) In this episode, Kiera shares how to create a bonus structure in your practice without creating entitlement, what needs to happen to consider a bonus, and how to roll everything out. P.S. There are other ways to show appreciation
- [#490: How to Merge Patients (and Culture) Successfully](https://www.thedentalateam.com/podcast/dental-office-mergers/) - The Dental A-Team is joined by Dr. Nate Tilman! Fascinating history aside (read his bio below), Dr. Tilman talks with Kiera about his unique dental practice situation, how he's managed to merge five different practices into his own, and a strategy for doing so. He also speaks to the shifting of culture in his practice,
- [#491: Making Insurance Verification Easy-Peasy](https://www.thedentalateam.com/podcast/making-insurance-verification-easy-peasy/) - It's another Tiff, Brit, and Dana takeover! In this podcast episode, they're giving tips and tricks for insurance verification. This task is a great one for any newbies in your practice as it teaches a whole lot about dentistry. The trio breaks down the following advice: Grouping by insurance company Focusing online first Transferring representatives
- [#492: Be Kinder Than Necessary](https://www.thedentalateam.com/podcast/be-kinder-than-necessary/) - Instead of dentistry tactics, Kiera talks about a human skill in this episode: kindness. Engaging with the public these days is more difficult than ever, but Kiera challenges listeners to go the extra mile. Easier said than done, sure — so she also covers filling your own bucket with self love. That way it's easier
- [#493: We're Three Years Old!](https://www.thedentalateam.com/podcast/were-three-years-old/) - The Dental A-Team podcast is a whole three years old! To celebrate this milestone, Kiera shares the podcast's origin story (shout out to Half Dome in Yosemite). She also asks for a birthday gift: Will you help us clear one million downloads this year? This episode is also a good way to remember your own
- [#494: Here's What a Healthy AR Looks Like](https://www.thedentalateam.com/podcast/heres-what-a-healthy-ar-looks-like/) - Accounts receivable! Billers, do you often feel like you don't have time for it? This episode is your saving grace. Tune in as Kiera reviews benchmarks to track the health of your AR, tips for maximizing a short amount of AR time, and suggestions for seeking innovation with your schedule. Episode resources: Reach out to
- [#495: #Goals: Personal AND Professional](https://www.thedentalateam.com/podcast/goals-personal-and-professional/) - News flash: Setting goals for yourself isn't selfish! In fact, Kiera encourages you to set personal, then professional goals. In this episode, she talks about why it's important to think about yourself a bit more, why taking personal time helps you AND your team, and the best way to actually set those goals. Say the
- [#496: The Perfect Quarterly Calibration](https://www.thedentalateam.com/podcast/the-perfect-quarterly-calibration/) - Ladies and gents, he's back. Dr. Dave Moghadam is again on the podcast, this time to talk with Kiera about quarterly team calibration. While there's no silver bullet A-to-Z cookbook for how to operate a practice, an outline certainly helps. Dr. Moghadam shares his outline for setting up the ideal quarterly calibration meeting: Start with
- [#497: 4 Steps to 98% Collections](https://www.thedentalateam.com/podcast/4-steps-to-98-collections/) - The Dental A-Team is Team Online Statements over Team Paper Statements! This podcast episode is a sign your practice needs to get on the online statement train. Lots of practices struggle getting collections up because they're doing it the old fashioned way! Listen in for the four steps you should take to make it as
- [#498: The Super Power Language](https://www.thedentalateam.com/podcast/the-super-power-language/) - The Super Power Language Britt, one of the Dental A-Team's fabulous traveling consultants, is in the spotlight this episode, talking about positive language in the office! This isn't just the glitz and glam and sparkly positivity, but the power of kindness and uplifting language that really has an impact on how people work and feel
- [#499: The Practice Growth Secret](https://www.thedentalateam.com/podcast/the-practice-growth-secret/) - Danny with Swell is on the pod! In this episode, Kiera chats with Danny about Google reviews, Google reviews, Google reviews — a very necessary part of having a practice. Danny shares what practices can do to get their name out in front of potential patients; what not to say in your review responses; why
- [#500: 5 of DAT's Hottest Topics](https://www.thedentalateam.com/podcast/episode-500-5-of-dats-hottest-topics/) - We did it. The Denta A-Team has put out 500 podcast episodes! Thank you to all who've joined this journey with us, at whatever point that was for you. In the spirit of this magnificent milestone, Kiera is sharing the five most popular episodes that've come out of this podcast. Don't Break Up With Me
- [#501: What Office Managers Need to Know](https://www.thedentalateam.com/podcast/what-office-managers-need-to-know/) - Doctors and office managers, this is an episode that will improve your working relationship with one another. Kiera shares what needs to happen for … Doctors to comfortably delegate to OMs OMs to be business savvy OMs to keep their doctors' trust Episode resources: Reach out to Kiera Office managers, sign up for DAT's course
- [#502: Is Your Team Flying in Formation?](https://www.thedentalateam.com/podcast/is-your-team-flying-in-formation/) - This ones for the birds. Kiera compares dental practices to flying v formations: Do you have systems in place to make your days go smoothly? Is there a buddy system? A leadership team? By having the right methods in place, your team can take the weight off one another's shoulders and keep things smooth sailing.
- [#503: Gain New Patients, Retain Current Ones](https://www.thedentalateam.com/podcast/gain-new-patients-retain-current-ones/) - Tiffanie is at the helm of this episode and she's spilling secrets about membership plans (or discount loans or discount saving plans)! She touches on the following: Whether a membership plan fits with your practice How to have an impactful discount that doesn't hurt you What plan fees look like to patients How to get
- [#504: Avoid These Delegation Pitfalls](https://www.thedentalateam.com/podcast/avoid-these-delegation-pitfalls/) - The Dental A-Team is seeing a lot of burnout across practices we visit, so Kiera's here to offer tips about delegating. Just because you can do a bunch of tasks doesn't mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to fill the time you've delegated out, and what the
- [#505: What is Your Practice's X Factor?](https://www.thedentalateam.com/podcast/what-is-your-practices-x-factor/) - Kim Creer is here to talk about something a lot of people are having a hard time with these days: hiring. Kim is a stellar example of resilience and innovation, and she shares the steps she's taken to hire in markets it's impossible to hire in. She and Kiera discuss the following: Having an abundance
- [#506: The Fundamentals of Operation Manuals + How to 2.0 Them!](https://www.thedentalateam.com/podcast/the-fundamentals-of-operation-manuals-how-to-2-0-them/) - If you hate working on operations manuals … We get it. Been there, done that. In this episode, Kiera walks through what it takes to create a basic version of an operations manual and why it'll help your practice by leaps and bounds, as well as how the Dental A-Team can help. She then goes
- [#507: Communicating About Communication](https://www.thedentalateam.com/podcast/communicating-about-communication/) - Kiera is joined by Brit! The Dental A-Team is hearing a lot about practices' struggles with communication. In this episode, Kiera and Brit discuss ways to enhance communication in a practice, and even reach a breakthrough point. They touch on the following: Establishing ground rules of communication in your office Stop assuming everyone knows how
- [#508: Is Your Practice Struggling with Collections and AR?](https://www.thedentalateam.com/podcast/is-your-practice-struggling-with-collections-and-ar/) - Tiff is on the pod to chat with Kiera about an office she just visited which needed some attention on its collections and accounts receivable. To give an idea of where this practice sits at, its collections are at 80% and case acceptance is at 56%. Tiff shares three points she touched on with this
- [#509: Building the Perfect Job Description](https://www.thedentalateam.com/podcast/building-the-perfect-job-description/) - Compiling information to make a job description isn't fun, but it's very important. You're setting up expectations and a framework that will allow your practice to flourish. In this episode, Kiera walks through what she includes on Dental A-Team's one-paged job descriptions, and why she does so, such as … Title of position Ideal characteristics
- [#510: Easily Adding Adjunct Services](https://www.thedentalateam.com/podcast/easily-adding-adjunct-services/) - The Dental A-Team traveling consultants have been in many practices lately that are looking to introduce new projects and skill sets to the team, like ortho and 3D printing. Kiera's here to share with you what she told them: Pick one project per quarter and focus on that. Listen to this episode and learn how
- [#511: Tax Time: Getting the Most Bang for Your Buck](https://www.thedentalateam.com/podcast/tax-time-getting-the-most-bang-for-your-buck/) - Derick Van Ness, founder and wealth strategist at Big Life Financial, is back because … it's tax time! In this episode, Dental A-Team listeners are students of the tax world. Derrick gives his advice on how to save money on taxes, what the right tax advantage investments look like, donation strategies, taxation tier levels, and
- [#512: Why Should Someone Work For You?](https://www.thedentalateam.com/podcast/why-should-someone-work-for-you/) - With today's employee-driven hiring trend, it's important to be an attractive place to work. In this episode, Kiera dives into how practices can become very appealing places for prospective employees. She shares how the Dental A-Team retains its team members, what your turnover can indicate, and ways your practice can shine brighter than the rest.
- [#513: Insider Scoop on What Office Managers Do?](https://www.thedentalateam.com/podcast/podcast-dental-office-managers/) - What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics: The one trait you need to be a
- [#514: Are Your Avoiding This Surprise?](https://www.thedentalateam.com/podcast/are-your-avoiding-this-surprise/) - We're fresh off of Tax Day, and you still might be cringing over its impacts. Kiera brings back Art Wiederman of Eide Bailly to talk about how to avoid those tax surprises in the future. Kiera and Art review your CPA's responsibilities, how to leverage money in advance of Tax Day, planning for retirement, and
- [#515: NOW Is the Time to Update Your Handbook](https://www.thedentalateam.com/podcast/now-is-the-time-to-update-your-handbook/) - Tiff and Brit are on the podcast to share tips and tricks from offices nationwide. In this episode, they focus on your practice's handbook. Your handbook is different from an operations manual, and the two share why it's so incredibly important to have your handbook updated (and reviewed by an expert in your state) on
- [#516: The Magical Power You Need](https://www.thedentalateam.com/podcast/the-magical-power-you-need/) - The Dental A-Team is in full bloom over here. We love springtime! Today's episode touches on establishing a set schedule for your personal and professional life — or having a cadence. Kiera shares why having a cadence helps her stay on top of so many tasks in her life. Some examples of what your practice
- [#517: Why You Need a Membership Plan In Place](https://www.thedentalateam.com/podcast/why-you-need-a-membership-plan-in-place/) - Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by the way, helps roll out membership plans effectively and successfully to
- [#518: The Art of Decisiveness](https://www.thedentalateam.com/podcast/the-art-of-decisiveness/) - Think about a decision you need to make today. Is it weighing on your mind? In this episode, Kiera encourages listeners to just decide. She walks through the art of decisiveness in three steps: Think it out Weight pros and cons Act Episode resources: Reach out to Brit and Tiff Take Dental A-Team's office manager
- [#519: Invest In the Team You've Got](https://www.thedentalateam.com/podcast/invest-in-the-team-youve-got/) - There are three Dental A-Team consultants on the pod today — Tiff, Brit, and Dana! They're here to discuss taking the time to train the people you've already got in your dental practice. By investing up front the proper amount of time and training, you'll end up with more devoted team members in the long
- [#520: How To Outsource Your Billing](https://www.thedentalateam.com/podcast/how-to-outsource-your-billing/) - Kiera is joined by Tiffany at eAssist to talk all things outsourcing. eAssist is a remote dental billing company that offers a variety of services (like dental billing, patient billing, insurance verification). Together, Kiera and Tiffany touch on the following topics: How outsourcing can help increase your front office's success The best tip for following
- [#521: How to Successfully Drop Insurance](https://www.thedentalateam.com/podcast/how-to-successfully-drop-insurance/) - All practices reach a point in their lives where they need to make a decision: Expand your practice and take all insurances; drop insurance plans; or keep doing what you're doing and hope something changes. This episode dives into successfully dropping insurance plans and maximizing your time in a day. Kiera explains the process for
- [#522: Changing and Innovating](https://www.thedentalateam.com/podcast/changing-and-innovating/) - This is an episode to revamp your life — to overcome challenges and pursue your passion! The Dental A-Team works with heart, passion, and soul through the good and the bad, and we want you to do the same. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#523: Priority Scheduling: Ideal Week + Ideal Schedules](https://www.thedentalateam.com/podcast/priority-scheduling-ideal-week-ideal-schedules/) - Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he's giving the goods on priority scheduling, something he's been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights: How to map out ideal schedule Keeping it flexible Rolling out to the team Space
- [#524: 3 Steps to Optimize Your Practice](https://www.thedentalateam.com/podcast/3-steps-to-optimize-your-practice/) - Kiera is joined by Brit, and the pair discuss what the Dental A-Team is seeing its practices do for optimization. You may hear "practice optimization" and become overwhelmed with all the things you need to do. Kiera and Brit address that. They encourage the following steps: Know thyself Align your goals Recognize what's going to
- [#525: Managing Unmotivated Office Managers](https://www.thedentalateam.com/podcast/managing-unmotivated-office-managers/) - Doctors, are you struggling with OMs who don't seem to have a desire to work? Kiera offers four questions to ask yourselves in this episode before you write that OM off completely: Has the OM co-created goals with you? Does the OM have power to do their job? Have you been direct in your expectations?
- [#526: Applying Healthy Boundaries](https://www.thedentalateam.com/podcast/applying-healthy-boundaries/) - How's business these days? Cory Pinegar, the guest on this episode, asked Kiera this question and it launched a conversation about being successful and happy — and authentically so. Cory and Kiera get deeply personal about the struggles in their lives, and how they've sought to overcome them. Remember, as a leader or owner, you
- [#527: Building the Perfect Day Schedule](https://www.thedentalateam.com/podcast/building-the-perfect-day-schedule/) - Kiera is joined by Tiff, aka Spiffy Tiffy, to talk about making that perfect day schedule (because YES it's possible!). The three steps to getting there: Understand what you want your schedule to feel like Know how long procedures will take you Have a daily goal These three points build you a scaffolding for your
- [#528: A-Team Practices Do This](https://www.thedentalateam.com/podcast/a-team-practices-do-this/) - Continuing education is a great way to motivate your team to do and be better at their jobs! In this episode, Kiera talks about the best ways to pursue CE both as an entire office and individually. She shares how the Dental A-Team does CE and gives great ideas for how you can get started
- [#530: Promoting From Within (Successfully!)](https://www.thedentalateam.com/podcast/promoting-from-within-successfully/) - Dana is on the podcast to speak with Kiera about promoting internally … the right way. The benefits of taking this route include keeping someone who's already loyal to the company, they're part of the team culture, and they're committed to making the practice a better place. The plan of action Dana and Kiera discuss
- [#531: The Art of Culture Creation](https://www.thedentalateam.com/podcast/the-art-of-culture-creation/) - In a recent interview with Authority Magazine, Kiera shared 5 tips needed to create a successful dental career. One of those tips was culture creation — and that's what this episode is all about. Kiera talks about creating the best culture for your practice and for your team. Her three tips to get there are:
- [#532: Turning Shoulds into Musts](https://www.thedentalateam.com/podcast/turning-shoulds-into-musts/) - Kiera is on the Mikey Martin Show! This crossover episode goes deep into all things Kiera: She shares her story, the good, bad, and ugly. Meditation, goals, business opportunities, her favorite books, and a major life lesson she's learning right now. This episode is a great reminder to enjoy life, work hard, and be gentle
- [#533: Make or Break the New Patient Experience](https://www.thedentalateam.com/podcast/make-or-break-the-new-patient-experience/) - First impressions are everything, so in this episode, Kiera and Dana talk about how to get your practice to stand out in the crowd. They discuss how to do the perfect new patient call, why this minimizes patient cancellations, and where to start if your customer service isn't that stellar. Episode resources: Reach out to
- [#534: Life Goals vs. Career Goals](https://www.thedentalateam.com/podcast/life-goals-vs-career-goals/) - Kiera breaks down the difference between setting life goals and setting career goals. Life goal = Something that helps you become the best version of yourself, and don't get stuck in the tyranny of how Career goal = Something that helps you become the best employee you can be; set tangibles and ask how She
- [#535: Get Comfortable With Financial Conversations](https://www.thedentalateam.com/podcast/get-comfortable-with-financial-conversations/) - Sameer Bhasin, vice president of alliances at CareCredit, returns to the podcast to talk about the best ways to discuss financing with your patients. Being rejected after presenting a treatment plan is not a fun feeling, but with CareCredit programming and insight, you can whistle a different and less stressful tune. Kiera and Sameer touch
- [#536: The Art of Delegation](https://www.thedentalateam.com/podcast/the-art-of-delegation/) - Brit is on the pod with Kiera to talk about delegation in your practice — who's responsible for what. Brit shares her two go-to tips when it comes to this topic: Structurally, who's responsible for what Specific tasks, who, what, when A huge part of delegation is people now knowing what 'done' actually looks like.
- [#537: Bonus Time in Our Lives](https://www.thedentalateam.com/podcast/bonus-time-in-our-lives/) - When things don't go as planned, it's extremely frustrating. Kiera proposes shifting your mindset and framing challenges as something to solve and improve upon. You can utilize this attitude in your personal life and your practice. Team members terminating? Patients canceling? Unable to fill your schedule? Use the situation as a lesson to discover what
- [#538: The Numbers You Need to Know](https://www.thedentalateam.com/podcast/the-numbers-you-need-to-know/) - Scott Haberman and Jon Stanfield of Eide Bailly are on the podcast to talk about improving the profitability of your dental practice. Whether you hate numbers or not, it's your moral obligation to know the details of your practice to make smarter decisions for your patients. This episode is absolutely one to bookmark. Scott and
- [#539: The Magic Super Power](https://www.thedentalateam.com/podcast/the-magic-super-power/) - Spiffy Tiffy is here! Tiff joins Kiera to talk about how to get your patients to give you 5-star reviews. Their answers include striving for authenticity, the proper way to ask for those reviews, and knowing why you want those stellar reviews. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team
- [#540: It's Not Failure, It's Learning](https://www.thedentalateam.com/podcast/its-not-failure-its-learning/) - This podcast episode is all about changing definitions — instead of failing, we're learning. Kiera shares insight on how to view our life lessons as a win, and mentions books and inspiring people that'll help you shift your mindset to learn every single day. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team
- [#541: How To Overcome The Great Resignation](https://www.thedentalateam.com/podcast/how-to-overcome-the-great-resignation/) - Ladies and gents, David Siegel, CEO of Meetup, is on the Dental A-Team podcast! David joins Kiera to talk about how Covid-19 shifted workplace dynamics, and solutions to overcome the challenges presented. The pair touches on the following: How to get employees to want to work for you Ways to overcome burnout The number one
- [#542: Solutions to the Back and Front Office Divide](https://www.thedentalateam.com/podcast/solutions-to-the-back-and-front-office-divide/) - Kiera and Tiff are here to help your office overcome the divide between your front and back office. First, Tiff dies into key tips for communicating with others: Validate Listen to hear, not to respond Speak with true intention Then, the pair talks about the number one easiest way to enhance communication between the two
- [#543: Prevent Team Turnover This Way](https://www.thedentalateam.com/podcast/prevent-team-turnover-this-way/) - It's time to talk about the best way to onboard new staff so they stay longer with your company. Kiera walks listeners through the following steps: 30/60/90-day schedules How-to protocols established Set trainer and training times Schedule check-ins Seek software for training If you don't have a great onboarding process, you can kiss those new
- [#544: Stocks & Assets- What is on the Horizon](https://www.thedentalateam.com/podcast/stocks-assets-what-is-on-the-horizon/) - Ryan Isaac of Dentist Advisors (and Kiera's personal financial advisor) again joins the podcast, this time to talk about the state of the stock market and how to best protect your assets right now. He also provides insight on how to grow your money, how long it'll take to reach milestones, and what advice he
- [#545: Getting the Yes … in LIFE!](https://www.thedentalateam.com/podcast/getting-the-yes-in-life/) - Kiera and Tiff are here to encourage listeners to own who they are and what they have to offer — to get that yes in life! They touch on how setting goals, establishing a positive mindset, and removing personal barriers can lead to more yeses in your professional life. The way to get more yeses
- [#546: Are You the Best ______ in the World?](https://www.thedentalateam.com/podcast/are-you-the-best-______-in-the-world/) - It's time for some personal development time with Kiera. In this episode, she shares an approach she recently read about: You ask yourself who is the best [fill in a position in your dental practice] in the world? Now answer that question. If it's not your name, ask yourself if that's who you want to
- [#547: Expansions + Dropping Delta Dental](https://www.thedentalateam.com/podcast/expansions-dropping-delta-dental/) - Jeff Helgerson, operations manager at Green Park Dentistry in North Carolina, joins Kiera on the Dental A-Team podcast! Kiera and Jeff dive into Jeff's dental practice as it expands into a larger practice space and navigate how to go about that — accept new patients? Drop Delta? Drill and fill? Higher end procedures? The following
- [#548: How to Make Your Practice's Big WIG](https://www.thedentalateam.com/podcast/how-to-make-your-practices-big-wig/) - Establishing a goal — a wildly important goal — for your entire team to get behind can unify and progress your practice forward in leaps and bounds. In this episode, Kiera talks through establishing your office's WIGs (even if it's the middle of the year). The steps: Ask yourself what the why is Ensure your
- [#549: How to Fine-Tune Your Practice?](https://www.thedentalateam.com/podcast/how-to-fine-tune-your-practice/) - Do you ever find yourself or team members responding to proposed solutions by saying, 'Oh, we already do that'? This episode is all about closing the 10% gap between your regular and elite dental practices. It's about fine-tuning the methods you already have in place to be the very best practice you can be, to
- [#550: "Wow Factor" Dental Practice Tips](https://www.thedentalateam.com/podcast/wow-factor-dental-practice-tips/) - Josh Scott, owner and CEO of Studio 8E8, joins Kiera to talk about how dental practices can stand out post-Covid-19. As the digital world evolves, Studio 8E8 is keeping dental practices up to speed. Josh and Kiera touch on … The evolution of the web experience Attracting patients and being authentic Making things convenient for
- [#551: Leaders, You Need to Decide](https://www.thedentalateam.com/podcast/leaders-you-need-to-decide/) - Brit and Kiera are throwing down some truths in this podcast episode, which is all about making a decision as a leader. The two get honest about their experiences with leaders (good and bad), and why it can be frustrating as a team member to work under poor leadership. Brit and Kiera touch on …
- [#552: 3 Steps to ACTUALLY Implement](https://www.thedentalateam.com/podcast/3-steps-to-actually-implement/) - With all the inspiration out there in the world (including this podcast), it can be challenging to execute the great ideas coming your way. In this episode, Kiera shares three steps to help you and your practice actually implement great ideas and methods to launch your goals forward. Consume information and take notes about what
- [#553: Focusing on Profit First with a Pro CPA](https://www.thedentalateam.com/podcast/focusing-on-profit-first-with-a-pro-cpa/) - Susanne Mariga, CPA, is the star of this podcast episode, which dives into the profit-first mindset. With Kiera, Susanne shares truths about what profit first is and how to get started; how to apply it to real-life businesses; and how much income should go in which buckets. Also touched on is how to increase profit,
- [#554: Easy Button: The Same-Day Treatment Mindset](https://www.thedentalateam.com/podcast/easy-button-the-same-day-treatment-mindset/) - Is your team obsessed with having the best patient experience possible? In this episode, Kiera is joined by Dana to talk about how to get your team into that same-day treatment mindset. They discuss what it takes to get your team on board for a pro-same-day treatment culture, how it can save your office time,
- [#555: Keeping Up with the Money Game](https://www.thedentalateam.com/podcast/keeping-up-with-the-money-game/) - This episode is about a listener-requested topic! When you're in the dentistry field, it's easy to feel as if you're financially behind all of your non-dental friends. Kiera shares her own experiences with this mental game, and how she was able to get through it. Episode resources: Reach out to Kiera Listen to episode 121,
- [#556: How to Recession-Proof Your Practice](https://www.thedentalateam.com/podcast/how-to-recession-proof-your-practice/) - Dr. Erin Elliot speaks with Kiera (from a pickleball tournament!) about how to make your practice invaluable to a community — even during a recession. They touch on the following: How to expand your in-house services How to hire highly motivated team members Tasks you can do proactively today How to keep your mental stamina
- [#557: How To Attract Ideal Patients](https://www.thedentalateam.com/podcast/how-to-attract-ideal-patients/) - We all want the best patients ever in our practice, right? Kiera dives into how to get those great patients through your doors in this episode. Where does it all start? With you! Here's what you need to do: Create an avatar for your ideal patient(s) Assure the culture of your practice is conducive to
- [#558: Office Autopsy: Mapping Out 5 to 15 Ops](https://www.thedentalateam.com/podcast/episode-558-office-autopsy-mapping-out-5-to-15-ops/) - It's time for another office autopsy! The office Kiera discusses in this episode is undergoing a big transition — from a five-op office to a 10-op (maybe even 15) one. Kiera shares the journey she's been through with the doctor, who was initially hesitant to bring her on, and how she was able to help
- [#559: Get Your Claims Paid Faster](https://www.thedentalateam.com/podcast/get-your-claims-paid-faster/) - Billing extraordinaire Sarah O'Brien is on the podcast! Sarah and Kiera are talking all things documentation + getting your claims paid faster. Included topics are … Why documentation is important How it relates to billing What SOAP notes are Why better notes = better patient experience How to get the right information to insurance companies
- [#560: What Is Magic?](https://www.thedentalateam.com/podcast/episode-560-what-is-magic/) - The Dental A-Team is made up of consultants with front office, clinical, and leadership expertise who are here for your practice to make it the best it can be! In this episode, Kiera talks about the benefits, opportunities, and support that DAT brings to your office — all revolving around increasing profit, encouraging you to
- [#561: Onboarding an Associate (From a Team Member's Perspective)](https://www.thedentalateam.com/podcast/onboarding-an-associate-from-a-team-members-perspective/) - It's a consultant-takeover episode! Spiffy Tiffy and Brit talk about the transition of bringing on a new associate … and what that's like from a team member's perspective. It can be exciting. It can be scary. And both of those feelings are okay. The two consultants share what they've experienced in the offices they're visiting,
- [#562: Best Teams Do This](https://www.thedentalateam.com/podcast/best-teams-do-this/) - Wanna know what makes the best teams? Collaboration. Team members working together creates positive morale and culture, and that's what you want in a practice. Hear some nuggets of wisdom from Kiera as she talks about growing your team into leaders and giving them purpose each week. Episode resources: Reach out to Kiera Subscribe to
- [#563: Increase Your Practice's Magic](https://www.thedentalateam.com/podcast/increase-your-practices-magic/) - Want to know if your practice is a place people like? Take a look at the number of internal referrals you're getting. Kiera shares why your patients telling others to come is a sign of a healthy, thriving practice. Internal referrals mean your practice provides great service, delivers on promises, and is real and authentic
- [#564: Did You Catch These Red Flags?](https://www.thedentalateam.com/podcast/did-you-catch-these-red-flags/) - Kiera is answering a listener's question! The question: How do I double-check my CPA? The answer … is in this episode! Kiera talks about why as a business owner, you need to have a basic understanding of taxes and finances — enough to know when red flags pop up. She shares how she navigates the
- [#565: Your Future You Thanks You](https://www.thedentalateam.com/podcast/your-future-you-thanks-you/) - This episode is about reflecting on who you are — as a business owner, as a team member, and on the person you've become. Kiera talks about different types of business owners, and strengths that come with each, and then encourages listeners to write a letter to themselves to come back to in a year,
- [#567: Is Your Marketing Worth the Money?](https://www.thedentalateam.com/podcast/is-your-marketing-worth-the-money/) - When it comes to marketing, are you just spending money for the sake of spending money? This episode is all about realizing your marketing return on investment. Where are your patients coming from? What's working and not working? Kiera shares what practices should be asking of their markets to get the most bang for their
- [#568: A Solution for Chaos](https://www.thedentalateam.com/podcast/a-solution-for-chaos/) - This episode is for those who can't seem to catch a break no matter how hard they try. Kiera shares her personal experiences from this past year that have brought chaos into her life, and how she found a way to take a moment and be still. Remember: Life is happening for you and now
- [#569: You Need to Establish Perio Protocol](https://www.thedentalateam.com/podcast/569-you-need-to-establish-perio-protocol/) - This is an episode all about perio and why it's so important to establish protocol for it in your practice. Dana joins Kiera to touch on the following: Why establishing perio protocol will benefit your hygiene team How to get calibration How to implement more perio conversations No two perio philosophies are identical, so providing
- [#570: How to Unconventionally Grow Your Practice](https://www.thedentalateam.com/podcast/how-to-unconventionally-grow-your-practice/) - Vanessa Vitagliano with Dental Warranty is on the podcast to talk about utilizing a warranty to provide peace of mind to your patients (and practice), especially amid these times of uncertainty. Vanessa and Kiera discuss what it's like for both the practice and patient if Dental Warranty is utilized, the benefits the program offers, how
- [#571: Breaking Down the Benefits of DSOs](https://www.thedentalateam.com/podcast/breaking-down-the-benefits-of-dsos/) - Brit is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she's sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training the leadership team, setting up KPIs, providing profit and loss statement education, and
- [#572: Too Complex Is a Trap](https://www.thedentalateam.com/podcast/too-complex-is-a-trap/) - It's a consultant takeover with Brit and Dana! Something the two have been hearing a lot in practices across the country is treatment coordinators aren't sure where to direct patients amid numerous treatment options, then financing options. It's a lot to cover! In this episode, Brit and Dana discuss how to make financial options as
- [#573: The New Patient How To](https://www.thedentalateam.com/podcast/the-new-patient-how-to/) - Here's your quick fix for getting more patients through your doors! Kiera talks through the following ideas (and why they work): Make sure your company is one you believe in Know your ideal patient Host monthly or quarterly giveaways Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#574: How to Stop Having Turnover](https://www.thedentalateam.com/podcast/how-to-stop-having-turnover/) - Paul Edwards, founder and CEO of CEDR, is on the podcast. CEDR is an HR company that helps managers solve problems while staying in compliance, and Paul has fantastic advice for how to hire those difference makers for your practice. With Kiera, he shares his thoughts on: The importance of job descriptions for each role
- [#575: Today's Work Trends (PTO, Benefits, More)](https://www.thedentalateam.com/podcast/todays-work-trends-pto-benefits-more/) - Kiera is joined by Dental A-Team traveling consultant Brit to talk about the new age of hiring employees, and what they're looking for in terms of PTO, benefits, work-life balance, and more. In this episode, the pair discusses how employers juggle what today's incoming employees are looking for, and what solutions the DAT consultants are
- [#576: Turn Insurance Patients into Membership Patients LEGALLY](https://www.thedentalateam.com/podcast/turn-insurance-patients-into-membership-patients-legally/) - Kiera is joined by Jordon Comstock, CEO and founder of BoomCloud, which provides a membership growth platform for your practice. The two talk about why and how practices are shifting to membership programs, and how they're able to appeal to insurance patients completely legally. The secret sauce? Listen to the episode to find out. Still
- [#577: Implement a Tiered Raise System](https://www.thedentalateam.com/podcast/implement-a-tiered-raise-system/) - It's a hot topic episode: Raises! Kiera shares her beliefs around raises, and why implementing a tiered raise system (or hiring the Dental A-Team to establish one) is so beneficial. Do team members in your practice know how to get a raise? Do you find yourself throwing money at problems instead of figuring it out?
- [#578: Pediatric Practice Hacks!](https://www.thedentalateam.com/podcast/pediatric-practice-hacks/) - Kiera dives into her favorite tips for pediatric dental offices — and even general dentists — to streamline the workplace. She touches on … How to schedule smart and maximize the middle of the day Why and when to consider utilizing a hygienist What the benefits are of clinical team members walking patients out And
- [#579: Life ROI and How to Get It](https://www.thedentalateam.com/podcast/life-roi-and-how-to-get-it/) - For this episode, Kiera is joined by Alex, the amazing creator of these fantastic show notes you're reading right now :) The two talk about getting a return on investment in LIFE — appreciating where you are, physically, mentally, emotionally. They also touch on reviewing why you dislike certain aspects of your life and how
- [#580: Get the Best Team Dynamics Possible](https://www.thedentalateam.com/podcast/get-the-best-team-dynamics-possible/) - Miscommunication happens in every office, but in this episode, Kiera shares tips for navigating the many interpersonal dynamics in an office. She touches on her own communication styles with the Dental A-Team Consultants, Tiff, Brit, and Dana; why frustrations happen when communicating; and how to clarify and verify at the end of each conversation. Episode
- [#581: Is Your Practice Elite Status Worthy?](https://www.thedentalateam.com/podcast/is-your-practice-elite-status-worthy/) - Kiera is featured on the Navigating Dental Insurance Podcast with Jordon Comstock to talk about practices shifting from preferred provider organization (PPO) health insurance to fee-for-service insurance. Together, they touch on: Why a practice should move to fee-for-service Type of culture fee-for-service patients look for How to stand out despite being more expensive And more
- [#582: Getting the Important Things Done](https://www.thedentalateam.com/podcast/getting-the-important-things-done/) - It's time for one of Kiera's favorite topics: tackling the important versus the urgent. Ever notice that you always have time to do the things you like to do, but never have enough for the tasks you don't care for? For example, recare outbound calls or tracking overhead. In this episode, Kiera shares advice on
- [#583: 3 Tips to Improve Your Hygiene Team](https://www.thedentalateam.com/podcast/3-tips-to-improve-your-hygiene-team/) - Kiera is showing some hygiene love today! She shares tips she's seeing work in the most elite dental practices to improve the flow of the hygiene team. Hygienists, in your dental practices you should be … Tracking your production Maximizing down time Calibrating monthly This episode dives into what it takes to move dental practices
- [#584: The Secret Key To Financial Freedom](https://www.thedentalateam.com/podcast/the-secret-key-to-financial-freedom/) - Kiera and Brit are here to geek out on business financing. In this episode, the two break down a ton of finance-related topics to help you get your practice in ship-shape for the end of 2022. Together, they touch on … What a profit and loss statement is Ways to increase revenue and decrease expenses
- [#585: Is Your Practice Systematized?](https://www.thedentalateam.com/podcast/is-your-practice-systematized/) - Tiff and Kiera are mapping out 2023 for you with Dental A-Team's new 12 systems. This is a track system to put in place to allow your practice to maximize production. Each month, your practice will focus on perfecting a certain system. For example, in May, review your scheduling; in September, establish a marketing plan.
- [#586: To TikTok (& Other Social Media) or Not?](https://www.thedentalateam.com/podcast/to-tiktok-other-social-media-or-not/) - It's a part of most people's lives, so should it be part of your practice? In this episode, Kiera and Tiff talk social media and dentistry — where does it fit in? Who in your practice should post, and how often? What are you gaining by posting? — all these questions and more! Episode resources:
- [#587: Is Your Practice Making This Marketing Mistake?](https://www.thedentalateam.com/podcast/is-your-practice-making-this-marketing-mistake/) - In this episode, Kiera is joined by Kayvan Mott, cofounder of The Doc Sites, which builds websites for dental and medical offices. It's a great first dive into the importance of a great website for your practice. Listen up to learn about: Why SEO is important Three things to have in place for good SEO
- [#588: Management Mastery & Leadership](https://www.thedentalateam.com/podcast/management-mastery-leadership/) - This is week one of 12 systems you should baseline by the end of this year, to get your practice ready for 2023. Kiera and Spiffy Tiffy break down the difference between management and leadership by touching on how to … Be a leader and manage your team without being a micromanager Get your team
- [#589: Magic Out-of-Network Verbiage](https://www.thedentalateam.com/podcast/dental-office-out-of-network/) - Spiffy Tiffy is giving fantastic verbiage that your practice needs to start using when retaining current patients and enticing new patients when you've dropped insurance. Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#590: Unfiltered Advice on Choosing a Financial Advisor](https://www.thedentalateam.com/podcast/unfiltered-advice-on-choosing-a-financial-advisor/) - Financial advisor Ryan Isaac is on the podcast once again to give advice on selecting a financial advisor, including whether or not you should even get one. Together with Kiera, Ryan covers the following in this episode: What a financial advisor does How to hire a financial advisor When to hire one And more About
- [#591: Doctors, Here's How to Optimize Your Practice](https://www.thedentalateam.com/podcast/doctors-heres-how-to-optimize-your-practice/) - We continue the 12 system themes with theme 2 out of 12: Doctor Optimization! Our doctors are often overlooked when it comes to the systems established in a practice, so this episode dives into how their role can help the team function as well as possible. Kiera and Tiff discuss how doctors can … Get
- [#592: Accepting Change](https://www.thedentalateam.com/podcast/accepting-change/) - Kiera reflects on the different versions of herself she was in 2019, 2020, 2021, and now — and why the changes she's gone through have made her a better person. She applies this idea, of accepting change, to the world of dentistry, sharing positive ways to get through the changes of turnover, software, insurance, and
- [#593: What an Effective Meeting Looks Like (and Who Runs It)](https://www.thedentalateam.com/podcast/what-an-effective-meeting-looks-like-and-who-runs-it/) - If you're looking for improved systems, elevated patient experiences, and a supportive culture for your team, that can start with holding an effective meeting. In this episode, Dana and Kiera talk about who should be running which meetings in your practice, and what makes an effective meeting — meaning each person is leaving with clarity
- [#594: Billing With Ease](https://www.thedentalateam.com/podcast/billing-with-ease/) - We're continuing with our weekly introduction to 12 systems — something the Dental A-Team will dive into in full starting 2023. This episode focuses on making billing easy and healthy. Kiera and Tiff share tips on … How to set up a solid billing department, The two numbers that will tell you if your billing
- [#595: You Actually DO Have the Time](https://www.thedentalateam.com/podcast/you-actually-do-have-the-time/) - Kiera is cutting through the chatter and getting to the root cause of the phrase "I don't have time." She dives into how prioritization and discipline play a role in getting tasks done, why not having time is just an excuse, and the two options you have to get everything done you need to. Episode
- [#596: The Dark Side of Business and How to WIN!](https://www.thedentalateam.com/podcast/596-the-dark-side-of-business-and-how-to-win/) - This episode is a raw reflection by Kiera on the Little Black Dress Podcast with Dr. Ashley Joves (a cosmetic dentist). Nothing is off limits — Kiera shares her experience with eating disorders, a path to divorce, suicide consideration, IVF … all while building a business. If you take anything away from this listen, know
- [#597: The Elite 5 Star Patient Experience](https://www.thedentalateam.com/podcast/597-the-elite-5-star-patient-experience/) - Kiera and Tiff are continuing to share 12 themes that every single dental practice should implement. These Wednesday episodes are the teasers; the Dental A-Team will dive in fully come 2023, month by month. This episode looks at your practice's patient experience in detail. We're talking new patients, recurring patients, doctor patients, hygiene patients, consultant
- [#598: What On Earth is an Office Manager Supposed to Do?](https://www.thedentalateam.com/podcast/dental-office-managers-role/) - Kiera is spilling secrets on what makes the best of the best office managers. She even reads excerpts from her up-and-coming book. Listen to this episode to hear more about the following: What should Kiera name her book? Suggest ideas and potentially win a $100 Amazon gift card. What should an office manager be doing?
- [#599: Musts for Your Ops Manual vs. Employee Handbook](https://www.thedentalateam.com/podcast/599-musts-for-your-ops-manual-vs-employee-handbook/) - If you've ever questioned whether something should go in your practice's operations manual or your employee handbook, this is the episode for you. Kiera breaks down the difference between the two resources, how they should be laid out, how often they should be updated, and a ton more. Episode resources: Reach out to Kiera Subscribe
- [#600: The Milestone Message](https://www.thedentalateam.com/podcast/600-the-milestone-message/) - We are 600 episodes into this Dental A-Team podcast! Thank you to our 80,000-plus listeners for being with us along the way. In this milestone episode, Kiera reflects on her journeys in business, life, and dentistry; highlights from the podcast; lessons learned; and more. Here's to the pieces of life that propel us to keep
- [#601: Smooth Sailing Scheduling](https://www.thedentalateam.com/podcast/601-smooth-sailing-scheduling/) - Your schedule is the heart of the practice — if it's not done well, everything crumbles from there. Kiera and Tiff share the most important factors to consider when it comes to perfecting your schedule. The top three questions to ask yourself at the end of the day to know if your scheduling is going
- [#602: Bonuses ... Are They a Good Idea?](https://www.thedentalateam.com/podcast/602-bonuses-are-they-a-good-idea/) - This episode is about a question that is often emailed in: Are bonuses a good idea? If you've been around this podcast, you'll know Kiera isn't the biggest fan of bonuses. Here, she shares why that is, alternative ideas to reward your employees, and more. Episode resources: Reach out to Kiera Subscribe to The Dental
- [#603: Do THIS to Maximize Your Case Acceptance](https://www.thedentalateam.com/podcast/603-do-this-to-maximize-your-case-acceptance/) - Kiera and Tiff are halfway through previewing the systems of 2023! Are you all caught up? Today, they have a question for you: Are you misconstruing what case acceptance means? They share what all the pieces of case acceptance are and why you need to do more than function as an autopilot when presenting treatments
- [#604: Signs Your Practice is Successful](https://www.thedentalateam.com/podcast/604-signs-your-practice-is-successful/) - Many dental practices are toeing the line of success and struggle these days. Because the Dental A-Team is visiting so many practices, the consultants are seeing a theme emerge of what sets these two groups apart. Kiera shares those common threads: The offices doing well have … Strong leaders and consistent execution A solid vision
- [#605: Getting Real: Acquiring a Practice](https://www.thedentalateam.com/podcast/605-getting-real-acquiring-a-practice/) - Dr. Jenny Perna is once again on the podcast! With Kiera, she gets detailed into the realities of acquiring a new practice, and all the miles that come with it. They touch on the following: Working with banks during a sale, and how to supplement income Conversations with the seller during the transition Communicating with
- [#606: Dynamite Dental Assistants](https://www.thedentalateam.com/podcast/606-dynamite-dental-assistants/) - This is an episode dedicated to the dental assistants out there. Kiera and Tiff have both worked and loved working as dental assistants, sucking spit and all. They tease out what July 2023 will entail, methods provided by the Dental A-Team to perfect the cog in the wheel (aka those dental assistants) of practices —
- [#607: A Day to Remember](https://www.thedentalateam.com/podcast/607-a-day-to-remember/) - Happy Thanksgiving! Kiera is so thankful for the Dental A-Team podcast listener family. This episode is a reminder to check the vitals of service in your life — personally and professionally. Be grateful, look for opportunities to serve, and watch yourself and your team grow. Episode resources: Reach out to Kiera Subscribe to The Dental
- [#608: Office Autopsy: Growing a Practice 5x its Worth](https://www.thedentalateam.com/podcast/608-office-autopsy-growing-a-practice-5x-its-worth/) - It's time for another office autopsy! Kiera shares the example of a practice she's been working with for three years that has grown in value five times from what it started. In her time with the practice, they've successfully switched software, changed collection protocol, created an operations manual, receive 30 to 40 new patients, and
- [#609: Let's Get Elevated Hygiene](https://www.thedentalateam.com/podcast/609-lets-get-elevated-hygiene/) - There's a lot to know under the umbrella of a hygiene department. Kiera and Tiff touch on what the ideal and most efficient hygiene department looks like — including each hygienist bringing in 3 times their hourly rate — and how to run an assessment to know where your department falls on a 5-star ranking
- [#610: Be Smart Legally With Buying/Selling Practices](https://www.thedentalateam.com/podcast/610-be-smart-legally-with-buying-selling-practices/) - David Cohen is a master at dental law, joining Kiera in this episode to discuss the transitions of buying/selling practices. The pair touches on the legal side of: trends being seen, pitfalls to avoid, benefits and red flags of selling to DSOs, doctor protection, future partner buy-out, and more. More about David Cohen: David Cohen
- [#611 GPOs: Dentists Banding Together + Keeping Autonomy](https://www.thedentalateam.com/podcast/dental-practice-gpos/) - Kiera is joined by Dr. Richard Offut and Dr. Mustafa Shah-Khan, co-founders of Synergy Dental Partners, to talk about the power of a dental group purchasing organization (or GPO). This approach is an opportunity for general practitioners to compete with mass corporate offices but preserve their independent practice. Dr. Offut and Dr. Shah-Khan discuss with
- [#612: Are You CONFIDENT With Your Marketing?](https://www.thedentalateam.com/podcast/612-are-you-confident-with-your-marketing/) - If you've been tuning in every week, you'll know this is theme number 9 out of 12 — Kiera and Tiff are paving the way into 2023 with topics they'll dive in-depth on beginning in January. This episode looks at marketing — the different types, how to best utilize internal and external opportunities, what low-hanging
- [#613: Saving Time Hack](https://www.thedentalateam.com/podcast/613-saving-time-hack/) - No-BS Brit joins Kiera for this episode to talk about a way to gain more freedom of time in your practice: with note templates! Believe it or not, establishing a solid note template protocol will save time on the clinical side. Kiera and Brit touch on … How to update note templates Why assessing templates
- [#614: Curse of the Missing Lab Cases](https://www.thedentalateam.com/podcast/614-curse-of-the-missing-lab-cases/) - A tip for the clinical team! Does your practice have a process for keeping track of lab cases? Kiera walks through the following suggestions to make sure everything is buttoned up: Establish a process for cases and all the moving parts Establish a process for checking cases in and out Utilize a lab case specialist
- [#615: Complete Your Ops Manual in 90 Days!](https://www.thedentalateam.com/podcast/615-complete-your-ops-manual-in-90-days/) - It's a necessary evil, building an operations manual and keeping it up-to-date. Kiera and Tiff quickly run through why it's so important to have your ops manual current and relevant, and how the Dental A-Team can help you get there. Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become
- [#616: Does Your Work Environment Feed Your Soul?](https://www.thedentalateam.com/podcast/616-does-your-work-environment-feed-your-soul/) - Dr. Maggie Augustyn is on the podcast to talk about burnout in the dentistry field. Dr. Augustyn gets personal about her experience with burnout and how she got to the other side of it, both personally and professionally. The biggest steps to get there was establishing a better management of workflow at home and being
- [#617: The Best Confidence Boost](https://www.thedentalateam.com/podcast/617-the-best-confidence-boost/) - It's Kiera's favorite topic: speaking with integrity — to yourself and to other people. When it comes to keeping promises, set the standard with yourself. Boost your confidence today by being honest with yourself about your expectations and owning your words. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental
- [#618: How to Make Your Practice Profitable](https://www.thedentalateam.com/podcast/618-how-to-make-your-practice-profitable/) - As a business owner, do you want freedom, autonomy, growth opportunity, and less stress? Kiera and Spiffy Tiffy preview the eleventh system the Dental A-Team will dive deep into next year: practice profitability. To make your practice operate at a high level, you need to put in the work and pull the right levers. Episode
- [#619: Merry Christmas From DAT!](https://www.thedentalateam.com/podcast/619-merry-christmas-from-dat/) - A reflection on the holidays — the comfort, hibernation, and space that comes with them. Merry Christmas to the Dental A-Team family! Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#620: Mindset Meets Reality](https://www.thedentalateam.com/podcast/620-mindset-meets-reality/) - Kiera's giving three steps to make 2023 a year your entire practice can crush. It's as easy as one-two-three: Expect to crush it Map out your goals and be disciplined Stick to it Kiera also shares insight on the stumbling blocks most practices face, and how to navigated them and come out on top. Episode
- [#621: Hiring: Innovate or Die](https://www.thedentalateam.com/podcast/621-hiring-innovate-or-die/) - The final system of 2023 is being previewed in this episode: hiring and onboarding! Join Kiera and Tiff to discover how the Dental A-Team will help improve your hiring/onboarding system in 2023. This is an easy zone to improve, especially with DAT by your side. Tune in to understand how operations manuals and advertisements and
- [#622: 12 Point Systems Checklist for 2023](https://www.thedentalateam.com/podcast/622-12-point-systems-checklist-for-2023/) - If you've tuned in loyally over the past few months, you know that Kiera and Tiff have walked through 12 different systems your practice should have in place to be successful. This episode is the fluffy red bow on top of those systems. Kiera and Tiff review how the Dental A-Team stacks up and break
- [#623: 2023 = Best Year of Your Life](https://www.thedentalateam.com/podcast/623-2023-best-year-of-your-life/) - Happy New Year, Dental A-Team! This year is your year. Kiera encourages listeners to commit to a beautiful year, to create a word for 2023 (and shares her own), and come up with SMART goals for your practice and personal life that will help you keep your word in mind. Share your word and goals
- [#624: Are You Tracking This?](https://www.thedentalateam.com/podcast/624-are-you-tracking-this/) - It's a consultant takeover! Tiff and Tina put their heads together to share what they're hearing and implementing in dental practices all across the nation when it comes to key performance indicators (KPIs). As part of a business, you want to make solid decisions to improve your practice based on black and white numbers, which
- [#625: Igniting Passion in Your Career](https://www.thedentalateam.com/podcast/625-igniting-passion-in-your-career/) - Kiera is joined by Ronny Leber, a TV and event host and keynote speaker, to talk about finding passion and creating magic moments in your career. Together, they touch on the following: Building a unique brand Knowing your target audience Crafting meaningful interactions with patients Episode resources: Meet Ronny Leber Connect with him on LinkedIn,
- [#626: Elite 11 to Read in 2023](https://www.thedentalateam.com/podcast/626-elite-11-to-read-in-2023/) - It's time for another book club episode! These books are meant to inspire your professional and personal self, from team members to business owners and every role in between. Effortless by Greg McKeown Who Not How by Dan Sullivan and Dr. Benjamin Hardy Any of Patrick Lencioni's books Ninja Selling by Larry Kendall The Toyota
- [#627: MUST Have for Growing Offices](https://www.thedentalateam.com/podcast/627-must-have-for-growing-offices/) - Tiff takes the mic solo in this episode to talk about why online paperwork is a must-do for your practice. She reviews the benefits of automation, an option for outsourcing, what questions to ask yourself to begin the transition, and more. Episode resources: Reach out to Tiff Subscribe to The Dental A-Team podcast Become Dental
- [#628: Need-to-Know OSHA + HIPAA in 15 Minutes](https://www.thedentalateam.com/podcast/628-need-to-know-osha-hipaa-in-15-minutes/) - DAT consultants Tiff and Tina touch on the importance of OSHA standards and HIPAA compliance in your office, including the following: Understanding the difference Resources and training tips Selecting a compliance officer Episode resources: Reach out to Tiff and Tina Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#629: Do This During Downtime](https://www.thedentalateam.com/podcast/dental-office-downtime-protocol/) - Dana and Tiff provide tips and tricks for what to do when time moves slowly and there's not a lot going on in your practice. In this episode, they talk about why it's important to have a downtime list of tasks that'll help move the business forward and approaches each department can take when there
- [#630: A.I. in the Dental Space](https://www.thedentalateam.com/podcast/630-a-i-in-the-dental-space/) - This episode is all about artificial intelligence in the world of dentistry. Kiera is joined by Mike Buckner to talk about Pearl, a company utilizing AI to perfect dental diagnoses. They walk through how to use the system (follow DAT on Instagram to watch Reels!), how the software works, and how many, many doctors have
- [#631: Finally a Solution To Supply Ordering](https://www.thedentalateam.com/podcast/631-finally-a-solution-to-supply-ordering/) - Spiffy Tiffy is giving advice gathered and perfected from hundreds of dental offices on how to track and control your budget and supply flow. The tips she shares in this episode will help your office implement a tracking system that is key to making supply acquisition more efficient and ultimately cheaper. Episode resources: Reach out
- [#632: Top Billing Mistakes and How To Avoid](https://www.thedentalateam.com/podcast/632-top-billing-mistakes-and-how-to-avoid/) - Even if you're savvy with billing, listen to this episode. Josh Smith of Dental Claim Support is back to talk all about the main billing stumbling blocks his company is seeing with dental practices. If you adopt the tips he mentions in this episode, your practice will increase income in an organized manner. With Kiera,
- [#633: How to Have the Hard Conversations](https://www.thedentalateam.com/podcast/633-how-to-have-the-hard-conversations/) - Tiff and Dana are back for another consultant takeover. In this episode, they talk about having hard conversations — the right way. They review step-by-step tips of how to prepare and how to navigate in the moment. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#634: Get Your Team Members to Level Up](https://www.thedentalateam.com/podcast/634-get-your-team-members-to-level-up/) - Kiera responds to a listener request about inspiring team members to level up in their role. She lays out how to go about it in four steps: Ask yourself if your culture is one that expects team members to level up Establish continual meetings and check-ins to encourage growth Have direct conversations with the coworker(s)
- [#635: Secrets to Boosting Teamwork & Morale](https://www.thedentalateam.com/podcast/635-secrets-to-boosting-teamwork-morale/) - Spiffy Tiffy and Dynamite Dana wax poetic about a topic coming up quite a bit in offices these days: teamwork and morale, and how to make it the best possible. Together, they touch on the following: Who's responsible How to own your morale Suggestions for jumpstarting positivity Episode resources: Reach out to Tiff and Dana
- [#636: Behind the Legal Curtain of DSOs](https://www.thedentalateam.com/podcast/636-behind-the-legal-curtain-of-dsos/) - Rob Montgomery, dental lawyer extraordinaire, spends a lot of his time counseling dentists and practices. In this episode, he talks to Kiera all about the DSO world and what not to do from a legal standpoint. He provides answers and insights on the following topics: How to be ready for potential litigation Hiring associates as
- [#637: Plan of Action For Digital Scans](https://www.thedentalateam.com/podcast/637-plan-of-action-for-digital-scans/) - Tiff is diving into digital scans in this quick episode, something she's had a lot of practices bring up over the past few months. She talks about why digital X-rays/scans are important, how they increase diagnosis, why a plan of action is so important when having one in your practice, and more. Episode resources: Reach
- [#638: 2.0 Practices- Adjunct Services](https://www.thedentalateam.com/podcast/638-2-0-practices-adjunct-services/) - A special treat of Brit and Dana for today's consultant takeover! Once again, they're giving tips on the most common questions they're getting from dental practices these days. Today it's how to add additional services successfully. They talk about when the right time to add those services is, how to add them, what services practices
- [#639: Unruly Customer Service How To](https://www.thedentalateam.com/podcast/639-unruly-customer-service-how-to/) - Kiera recently got back from a trip to Bali, where she had one of the best customer service experiences of her life, and she's sharing how it can apply to dental practices in today's episode. It's all about solving your patients' needs before they even ask; it's about proactively protecting teeth AND calming fears. It's
- [#640: Do You Have This Must Have?](https://www.thedentalateam.com/podcast/640-do-you-have-this-must-have/) - Kiera and Tiff are at the Rocky Mountain Dental Convention, and they share how a situation could've been bad, but was pivoted to good. This is something that can happen in your practice, and it's important to proactively create solutions for potential problems. Listen up as Kiera and Tiff talk about how to pivot when
- [#641: How to Have a Great Relationship + a Successful Career](https://www.thedentalateam.com/podcast/641-how-to-have-a-great-relationship-a-successful-career/) - The elusive Jason Dent, Kiera's husband, is on the podcast! In this Valentine's Day special, Jason and Kiera talk about their experience in keeping both their relationship and business lives successful — and respectful. They discuss understanding each other's needs, what it takes to become a raving fan of your partner or spouse, how the
- [#642: 3 Benefits to Calibrating Exams](https://www.thedentalateam.com/podcast/642-3-benefits-to-calibrating-exams/) - Brit and Dana are talking about the benefits of calibrating exams in a practice with multiple doctors. Specifically, they share three benefits for getting doctors, hygienists, and the hand-offs between them on the same page: Everyone speaks with more confidence Time is more efficiently utilized Case acceptance increases Episode resources: Reach out to Brit and
- [#643: Making CE Actually FUN!](https://www.thedentalateam.com/podcast/643-making-ce-actually-fun/) - Kiera and Tiff are tuning in once more from the Rocky Mountain Dental Convention, fresh off three Dental A-Team events. Together, they reflect on how beneficial a) creating entertaining, powerful CE presentations, b) being willing to participate during those classes, and c) debriefing with your team after can be. You'll also learn about how an
- [#644: Be Your Own Raving Fan](https://www.thedentalateam.com/podcast/644-be-your-own-raving-fan/) - Tiff and Kiera are learning to love themselves, and that's what this episode is all about: Choosing to see the beauty in others, in your friends, bosses, colleagues, and more. Together, Kiera and Tiff talk about taking ownership to build confidence, coming from a place of love (for yourself and others), and journeying through self-discovery.
- [#645: Hiring the Right Associate](https://www.thedentalateam.com/podcast/645-hiring-the-right-associate/) - Brit and Tina have been in a lot of dental practices thinking or actively expanding, and whether they want to bring on an associate doctor. That's what this episode is all about: hiring the right associate doctor. Brit and Tina touch on the top considerations to make when hiring: Ask yourself if hiring this person
- [#645: "I Won Today Because …"](https://www.thedentalateam.com/podcast/645-i-won-today-because/) - What does "winning the day" look like to your team? This is a new process the Dental A-Team learned from a practice in New York and applied to its own team — defining what "winning" means to each and every team member and creating a visualization of what that winning looks like. Listen to this
- [#647: Team CE Secrets](https://www.thedentalateam.com/podcast/647-team-ce-secrets/) - Consultants Brit and Tina answer the question asked by many: What is the right CE for my team to learn? They suggest ways to identify what education will improve your work as a dental practice, including what treatment could be explained better, what services you're trying to expand, what soft skills could be fine-tuned, and
- [#648: Billing in 2023: New and Exciting Updates](https://www.thedentalateam.com/podcast/648-billing-in-2023-new-and-exciting-updates/) - Yes, you read that title right: The world of dental billing is undergoing big changes this year. In this episode, Evolution Dental Billing creator Sarah O'Brien explains how codes, fee schedules, and more have changed in 2023. For a fast guide to all the updates happening, visit ada.org/publications/cdt for educational resources. You can also buy
- [#649: Dentistry is Where You Want to Be](https://www.thedentalateam.com/podcast/649-dentistry-is-where-you-want-to-be/) - It's the podcast's fourth birthday, and Kiera's on a sentimental journey about it. She reflects (and encourages her readers to do so, too) on her purpose for joining dentistry, how it's bettered her life, how it betters patients' lives, and looks forward to the magic of what comes next. Episode resources: Reach out to Kiera
- [#650: Stressed? There's a Solution For That](https://www.thedentalateam.com/podcast/650-stressed-theres-a-solution-for-that/) - We all have major stressors in our lives. In this episode, Kiera shares her own experience with recent trials, and proposes a plan of action to fight through the hard stuff. The steps: Brain dump: Write down factors causing stress in your life. Identify: What's the biggest one? Find the exit strategy: Who can help
- [#651: Insurance Verification 101](https://www.thedentalateam.com/podcast/651-insurance-verification-101/) - Kiera and Tina are making insurance verification sexy again. In this episode, they break down why property verification makes or breaks your practice's operations. They touch on the following topics: Myths and truths of insurance verification Whether outsourcing is good/bad How to know if you're verification is being done right And more! Episode resources: Reach
- [#652: Introducing the DAT Book Club!](https://www.thedentalateam.com/podcast/dental-office-monthly-book-club/) - We're finally biting the bullet and doing a Dental A-Team book club! See below the books we'll be reading each month of the year. Don't forget to play catch-up with January and February's books. January: Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink and Leif Babin February: Atomic Habits: An Easy
- [#653: The Cashflow Solution](https://www.thedentalateam.com/podcast/653-the-cashflow-solution/) - Kiera and Brit tackle accounts receivable in this episode, and why your practice might have a cash flow issue because you're not collecting money properly. They touch on AR basics, how to best deal with claims, why doctors can't out-produce an AR problem, where your collections should be for different time periods, and more. Episode
- [#654: Behind the Curtain of Dentistry](https://www.thedentalateam.com/podcast/654-behind-the-curtain-of-dentistry/) - Kiera is a guest on The Dental Download podcast! In this crossover episode, she talks with host Haley Schultz about the realities of the fast-paced world of dentistry, including … What makes a dental practice different from other work environments Key systems to consider if you want to own a practice someday Incentives for employees
- [#655: What To Do When Things Don't Go As Planned…](https://www.thedentalateam.com/podcast/655-what-to-do-when-things-dont-go-as-planned/) - Kiera and Tiff reflect on what happens when life, work, or anything in between goes awry. Tiff shares the experience she recently had traveling that ended up being one of the best happy accidents to ever happen. This topic is the perfect reminder to identify the temper tantrum moments in your practice and figure out
- [#656: How to Earn a Multi-Million-Dollar Reputation](https://www.thedentalateam.com/podcast/656-how-to-earn-a-multi-million-dollar-reputation/) - Kiera's teasing what's going to happen at the 2023 Dental A-Team Summit! The theme: tried-and-true secrets of those multi-million dollar practices. This episode looks at your dental practice's reputation, and why you need a good one. Be sure to sign up for the 2023 Summit: thedentalateam.com/summit2023. Episode resources: Attend the 2023 DAT Summit Reach out
- [#657: Take Away Fears of Overhead and Recession](https://www.thedentalateam.com/podcast/657-take-away-fears-of-overhead-and-recession/) - This is a crossover episode with The Making Of podcast! In it, Kiera talks with cosmetic dentist Ashley Joves about how to overcome high overhead and navigate the economy. Topic discussions include what overhead is and what your goal should be, how to know if you're disciplined as a business owner, how to work with
- [#658: What Are Your (and Their) Motivations?](https://www.thedentalateam.com/podcast/658-what-are-your-and-their-motivations/) - Kiera and Britt discuss motivation from two angles — how to encourage patients to pay statements, and how to inspire team members to go above and beyond. They talk about where guilt fits in, how to humanize actions, if brightly-colored paper in the mail works, and how things look from a leadership perspective. Episode resources:
- [#659: Gain Immediate Momentum in Your Practice](https://www.thedentalateam.com/podcast/659-gain-immediate-momentum-in-your-practice/) - Kiera is on The Pinnacle Podcast with Rebecca Hannah! This crossover episode touches on the journey of building a business, off-the-top recommendations to strengthen your dental practice TODAY, pivoting as a business visionary during Covid-19, the importance of technology in practices, and a ton more. Episode resources: Subscribe and listen to The Pinnacle Podcast Attend
- [#660: Drop Insurance Plans the RIGHT Way](https://www.thedentalateam.com/podcast/660-drop-insurance-plans-the-right-way/) - Dana and Kiera break down the pluses and minuses of dropping insurance in your practice. This episode includes a breakdown of why you would/wouldn't want to drop insurance, why a membership plan does or doesn't make sense for your practice, the difference between in-network and out-of-network fees, how to get the reimbursements you want, and
- [#661: Social Media: A Glimpse of the Patient Experience](https://www.thedentalateam.com/podcast/661-social-media-a-glimpse-of-the-patient-experience/) - How does your practice handle social media and other internal marketing? Dana and Kiera explain what successful internal marketing like social media looks like: What types of posts work Who your avatar should be How to get team members on board And more! Episode resources: Attend the 2023 DAT Summit Reach out to Dana and
- [#662: The Perfect Handoff](https://www.thedentalateam.com/podcast/dental-practice-route-slips/) - It's a consultant takeover! Tiff and Britt discuss the pluses of using route slips in your practice. Using a protocol for route slips will ramp up your office communications and help secure the trust of your patients. Consider the two following questions when using route slips: Is there a system in process? Do your team
- [#663: Finding Your Gap](https://www.thedentalateam.com/podcast/663-finding-your-gap/) - Do you know how much of a gap there is between where you are today and where you want to be someday? In this episode, Kiera talks about identifying that gap in your practice. She breaks down your practice's fundamentals: money, you, and systems/teams, and asks how systematized your practice is. Added bonus: All of
- [#664: Here's How to Hire Dental Assistants ASAP](https://www.thedentalateam.com/podcast/664-heres-how-to-hire-dental-assistants-asap/) - The dentistry world is still struggling to bounce back from the impacts that Covid-19 had on the industry — people resigning and schools not generating as many new workers. Kiera gives tips on how to find dental assistants for your practice quickly and effectively. Her suggestions include: Turning your practice into a dental assistant school
- [#665: Elevate Your Peer Group](https://www.thedentalateam.com/podcast/665-elevate-your-peer-group/) - Having a community of like-minded people is essential, but it's important to not be the smartest person in the room! This episode is about surrounding yourself with people who will inspire, challenge, and level up your life personally and professionally; people who you can take help from and ask questions of. Kiera challenges listeners to
- [#666: 19,000 Days Left](https://www.thedentalateam.com/podcast/666-19000-days-left/) - Kiera starts off this episode with a little equation which leads to contemplating what each of us wants to do with our time left. It's an opportunity to be intentional with each and every day, and apply what we ultimately want to do and become to our actions. Episode resources: Attend the 2023 DAT Summit
- [#667: More Practice Reviews = More Patients](https://www.thedentalateam.com/podcast/667-more-practice-reviews-more-patients/) - Consultants Tiff and Britt share their insight for asking patients for reviews. These days, people are used to being asked for their opinion and provide feedback — it's a critical way to both improve your practice and draw more people to your business (people like seeing businesses with lots of reviews!). The consultants share their
- [#668: 4 Easy Steps to Success](https://www.thedentalateam.com/podcast/668-4-easy-steps-to-success/) - This episode is all about what Kiera has done to elevate both the Dental A-Team as a business, as well as the practice she and her team consult in. The difference-makers that she explains are: Profitability Relationships White noise time Systemization Episode resources: Attend the 2023 DAT Summit Reach out to Kiera Subscribe to The
- [#669: Earning Your Reputation](https://www.thedentalateam.com/podcast/669-earning-your-reputation/) - … you need to EARN a 5-star review! In this consultant-takeover episode, Tiff and Tina share what makes them want to leave a 5-star rating and review for any business they interact with, and what the right pieces look like. Remember: It comes down the feelings you leave your patients with, so start there. Episode
- [#670: The Number One Thing Associates Want](https://www.thedentalateam.com/podcast/670-the-number-one-thing-associates-want/) - Kiera shares a tactical laundry list of how true, beneficial mentorship of associates can happen. Ideas from finding motivations and working backwards to going for a walk outside during a break and plenty in between. Episode resources: Attend the 2023 DAT Summit Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team
- [#671: Book Club Review: Extreme Ownership](https://www.thedentalateam.com/podcast/671-book-club-review-extreme-ownership/) - Kiera is reviewing the first book assigned for Dental A-Team's 2023 book club, Extreme Ownership: How U.S. Navy SEALs Lead and Win. She talks about the key highlights from the pages, and how to incorporate lessons learned into your own practice. Interested in catching up? Check out the full list of books here. Episode resources:
- [#672: What To Do When Life Doesn't Pan Out](https://www.thedentalateam.com/podcast/672-what-to-do-when-life-doesnt-pan-out/) - We all have personal goals and dreams that haven't gone anywhere. In this episode, Kiera shares her own journey from 2022, how she worked through it (and continues to do so), and where she is today — with expanded hope and energy. It's a mindset that can be applied to many of our own obstacles:
- [#673: How To: 5-Star New Patient Exams](https://www.thedentalateam.com/podcast/673-how-to-5-star-new-patient-exams/) - Consultants Tina and Tiff talk about how to nail a 5-star worthy new patient exam, including establishing a relationship, perfecting the hand-off, and building a system based on what works. Diagnoses can't come before a relationship — that's how to be worthy of those five stars. Episode resources: Attend the 2023 DAT Summit Reach out
- [#674: Where Are Your New Patients Coming From?](https://www.thedentalateam.com/podcast/674-where-are-your-new-patients-coming-from/) - Tiff and Dana provide expertise on how to know where your new patients are coming from by using systems already in place. They recommend: Starting with the software you have Capitalizing on the information asked for Putting action behind it Remember: If you're not tracking referrals, you don't know what marketing efforts are or aren't
- [#675: How to Build Your Leadership Team](https://www.thedentalateam.com/podcast/675-how-to-build-your-leadership-team/) - A hot-ticket item DAT is seeing in practices across the nation is teams stripped thin and a need to build the leadership team. In this episode, Kiera and Dana talk about how to go about building up and bringing in leadership to your business. Such a move can alleviate stress and execute on goals. Kiera
- [#676: How To Automate Life](https://www.thedentalateam.com/podcast/676-how-to-automate-life/) - It's time for another book club review! In this episode, Kiera reviews Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear. She touches on the creation of systems to reach our goals; how true behavior change happens; the power of out of sight, out of mind;
- [#677: How to Create Team Ownership](https://www.thedentalateam.com/podcast/677-how-to-create-team-ownership/) - Kiera gives three easy steps to help your practice flourish as one by giving your team members the following: Your trust to know they'll do their tasks well Autonomy to make decisions Consistency with expectations If you want help in building up your team, reach out to the Dental A-Team! Episode resources: Reach out to
- [#678: How Many Unscheduled Treatment Calls Should You Make?](https://www.thedentalateam.com/podcast/678-how-many-unscheduled-treatment-calls-should-you-make/) - How Many Unscheduled Treatment Calls Should You Make? Brit and Tiff take over the podcast to talk about those pesky unscheduled treatment calls. They talk about why those calls are important and how you can dispel the negative cloud associated with them. Three takeaways come out of this episode: Make sure you're tracking unscheduled treatment
- [#679: Secrets to Becoming Financially Secure](https://www.thedentalateam.com/podcast/679-secrets-to-becoming-financially-secure/) - In this episode, Kiera reviews the March book selection: The Psychology of Money: Timeless Lessons on Wealth, Greed, and Happiness by Morgan Housel. Check out the full list of DAT's 2023 book club here. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#680: The Illusion of Happy Teams](https://www.thedentalateam.com/podcast/680-the-illusion-of-happy-teams/) - There's an idea out there that holding your team members accountable for their tasks and deliverables creates unhappy participants. Kiera dispels this notion in this episode, sharing her experience seeing this in dental practices across the country, and what actually sends team members running for the hills because of your work system. She also lists
- [#681: A Dentist-Recommended Book You Need to Read](https://www.thedentalateam.com/podcast/681-a-dentist-recommended-book-you-need-to-read/) - It's time for another DAT Book Club episode! This was a surprise addition, recommended by dentists: Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara. Kiera talks about how this book inspires readers to make their patient experiences special while also being profitable as a business. Check out the
- [#682: Do You Have a Need-to-Schedule-ASAP List?](https://www.thedentalateam.com/podcast/682-do-you-have-a-need-to-schedule-asap-list/) - Have you found that patients are consistently disappearing on you? This is something many practices are experiencing. Tiff and Brit are in these practices providing solutions, and share those ideas in this episode. They touch on: Why having schedule protocols in place is important Ways to fill your schedule What language you should use And
- [#683: When + How (Much) to Hire a Dental Consultant](https://www.thedentalateam.com/podcast/683-when-how-much-to-hire-a-dental-consultant/) - Kiera joins Brian Hanks to answer oft-asked questions by new practice owners about hiring dental consultants. This is an extremely valuable episode for new, up-and-coming, and even seasoned owners. Kiera and Brian touch on the following: Areas where new owners can hire help Whether to outsource or not Price of hiring a dental consultant (and
- [#684: How To Keep Monotony Out of Your Morning Huddles](https://www.thedentalateam.com/podcast/684-how-to-keep-monotony-out-of-your-morning-huddles/) - Tiff and Dana are giving tips for having strong and fun morning huddles every single day. They break down tactical pieces (strategies, goals, busy-time prep) and good culture opportunities to incorporate. Remember: A strong morning huddle is more beneficial than a whimsical one. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com Subscribe to The
- [#685: How to Stop Comparing and Start Enjoying](https://www.thedentalateam.com/podcast/685-how-to-stop-comparing-and-start-enjoying/) - Kiera is reviewing another book club read: Comparisonitis: How to Stop Comparing Yourself to Others and Be Genuinely Happy by Melissa Ambrosini. She shares her takeaways about comparing versus inspiring, language to focus on, and knowing your own course. Episode resources: Check out the full list of DAT's 2023 book club here. Reach out to
- [#686: Implementing and Executing a Good Cancellation Policy](https://www.thedentalateam.com/podcast/dental-office-cancellation-policy/) - Episode 686: Implementing and Executing a Good Cancellation Policy Britt and Tiff take over the podcast to talk about cancellation policies and the most important questions to ask yourself about coming up with yours: How much time do you need for notice? What happens if a patient doesn't follow the policy? They also touch on
- [#687: Scaling Back from 5-Day Work Weeks](https://www.thedentalateam.com/podcast/687-scaling-back-from-5-day-work-weeks/) - Dr. Paul Etchison is on the DAT podcast again! In this episode, Dr. Etchison shares his experience on scaling back his work week — from five days to his current two half-days. He talks about How he gained confidence to cut back and not lose his sense of identity and finances What he does during
- [#688 In Upcoming Economy, How to Set Your Practice Apart](https://www.thedentalateam.com/podcast/688-in-upcoming-economy-how-to-set-your-practice-apart/) - Vanessa Vitagliano with Dental Warranty returns to the podcast, this time to talk with Kiera about how the upcoming economic shifts will change dental practices operations. Much of the conversation centers around warranties, and how they can benefit your practice and patients during times of uncertainty. This episode will educate on how to protect your
- [#689: Acquire Lifetime Patients, Not Annual Ones](https://www.thedentalateam.com/podcast/689-acquire-lifetime-patients-not-annual-ones/) - Paul Lowry, CEO and co-founder of the Dental Menu, is on the podcast! He and Kiera discuss the benefits of membership plans, how to incorporate rewards programs, whether it's possible to increase dollar per patient without expanding, and a ton more. Membership plans increase patients' interactions with your practice! Paul encourages listeners, whatever you do
- [#690: High Level Office Success Revealed](https://www.thedentalateam.com/podcast/dental-practice-success/) - Kiera gives a sample of the top takeaways from the 2023 Dental A-Team Summit! She reviews the breakdown of the multi-million-dollar practices who shared their secrets, and all the other speakers who chimed in with their insight. Episode resources: Reach out to Kiera: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review
- [#691: Tracking Case Acceptance Made Simple](https://www.thedentalateam.com/podcast/dental-office-tracking-case-acceptance/) - Britt and Tiff talk about the areas critical to having the best case acceptance in your practice. Together, they break down… Styles: dollar for dollar and one for one What the best tracking programs are Tips for follow-up What information to collect Episode resources: Reach out to Tiff and Britt: hello@thedentalateam.com Subscribe to The Dental
- [#692: Schedule __% of Your Treatment in the Back Office](https://www.thedentalateam.com/podcast/692-schedule-__-of-your-treatment-in-the-back-office/) - That's 80%, folks. 80% of your treatment should be scheduled in the back office. Tiff and Dana talk all about scheduling in this episode — the importance, the successes that come, and how to go about implementing. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental A-Team
- [#693: Strategically Prepare for Economic Downfall](https://www.thedentalateam.com/podcast/693-strategically-prepare-for-economic-downfall/) - Big Life Financial's Derrick Van Ness returns to the podcast! He talks with Kiera about financial thresholds dentistry professionals should aim to meet, the difference between dying with zero versus an estate, how to be strategic as business owners for economic downfall, and a lot more. This episode will tell you what you need to
- [#694: If You Met Yourself…](https://www.thedentalateam.com/podcast/694-if-you-met-yourself/) - Kiera comes to this episode with an invitation for listeners to self-assess: If you met yourself, would you like you? She talks about heroes, their attributes, and where each of us stack up. Episode resources: Reach out to Kiera: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#695: Get Out of Your Head and Start Prioritizing](https://www.thedentalateam.com/podcast/695-get-out-of-your-head-and-start-prioritizing/) - So many projects, so little time, right? In this episode, Kiera breaks down how to successfully go about prioritizing the tasks in your life. She walks listeners through … Making a list of tasks Dividing the list into chunks Fine-tuning delegation Establishing deadlines and follow-up loops Remember: Not everything that needs to be done in
- [#696: Applying the Problem-Solution-Problem Approach](https://www.thedentalateam.com/podcast/696-applying-the-problem-solution-problem-approach/) - Britt and Tiff discuss how to present diagnosis information to patients in a clear and educational way with the problem-solution-problem approach (aka the Oreo cookie). Your patients don't have to be scared by "problems," but it is important to give them the right information in a manageable way — this episode dives into that, including
- [#697: The Doc Who Hunkered Down and Got to Work](https://www.thedentalateam.com/podcast/697-the-doc-who-hunkered-down-and-got-to-work/) - Kiera shares the story of what happened to a doctor who lost an office manager and hygienists and battled through disruptions. This episode is meant to inspire listeners to lean into their challenges; to hunker down and get to work. Episode resources: Reach out to Kiera: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental
- [#698: How To Own Your Life](https://www.thedentalateam.com/podcast/698-how-to-own-your-life/) - Kiera reviews the book Own the Day, Own Your Life: Optimized Practices for Waking, Working, Learning, Eating, Training, Playing, Sleeping, and Sex by Aubrey Marcus. This was a controversial book for Kiera and the Dental A-Team, and in this episode, she touches on how to sift through information to find things that resonate. She shares
- [#699: Are You Diagnosing?](https://www.thedentalateam.com/podcast/699-are-you-diagnosing/) - If your practice isn't meeting monthly goals, it might be a sneaky factor as to why: You're not diagnosing enough! Tiff and Dana explain how to go about tracking diagnoses, what numbers to aim for, timeline, and more. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com Listen to episode 400, The Best Way to
- [#700: Seven Ways to Go From Good to Great](https://www.thedentalateam.com/podcast/dental-podcast-700-episodes/) - The Dental A-Team podcast family has been together for 700 episodes, and Kiera's here to celebrate it. She shares seven themes of podcast topics that have made dental practices go from good to great: Billing basics Overhead knowledge White noise time Monthly one-on-ones Annual goals Leadership teams tracking KPIs Raving fan culture Episode resources: Reach
- [#701: Find Ways to Be Unified](https://www.thedentalateam.com/podcast/701-find-ways-to-be-unified/) - Happy Fourth of July! In this episode, Kiera challenges listeners to consider the countries they've grown up in, and what benefits they've received because of those roots. She suggests considering divisions in our lives and ways everyone can be unified through kindness, love, and understanding. Episode resources: Reach out to Kiera: hello@thedentalateam.com Subscribe to The
- [#702: Calibrate New Docs and Hygienists Like a Boss](https://www.thedentalateam.com/podcast/702-calibrate-new-docs-and-hygienists-like-a-boss/) - Tiff and Dana are talking about a shift they're seeing in a lot of practices these days: Practices adding providers! The best way to bring on new folks means making sure everyone is on the page, and Tiff and Dana dive into proper calibration for both new doctors and new hygienists. On the hygienist side
- [#703: What Practices Need to Know Right Now](https://www.thedentalateam.com/podcast/703-what-practices-need-to-know-right-now/) - Kiera is joined by Josey Sewell, partner at Dentist Entrepreneur Organization (DEO), to talk about how dental practices can recession-proof their practices right now. Josey touches on what leaders need to do first and foremost, predicts what the working model will look like over the next couple of years, and gives tips for keeping your
- [#705: Are You Fueling the Energy of Your Company?](https://www.thedentalateam.com/podcast/705-are-you-fueling-the-energy-of-your-company/) - Are You Fueling the Energy of Your Company? Josh Scott of Studio 8E8 is the star of this episode! He puts his marketing mind to work and discusses with Kiera the building of energy for a dental practice, and how to help translate that to current and future patients. Josh and Kiera talk about the
- [#706: How To Utilize EFDAs to Maximize Your Office](https://www.thedentalateam.com/podcast/706-how-to-utilize-efdas-to-maximize-your-office/) - Consultants Tiff and Dana are talking about EFDAs, or expanded functions dental assistants, in this episode. They break down where EFDAs can be utilized, how to best employ them, a look at practices who use EFDAs well, and a whole lot more. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com Subscribe to The Dental
- [#707: You Don't Have to Work Insane Hours to Be Successful](https://www.thedentalateam.com/podcast/707-you-dont-have-to-work-insane-hours-to-be-successful/) - Sometimes the right response to all the things the world demands of us is to do less, not more. In this episode, Kiera touches on giving ourselves time to repair — by doing less to create more. It's all about intentionality, and Kiera describes just how that works. Episode resources: Reach out to Kiera: hello@thedentalateam.com
- [#708: You Need to Standardize Your Rooms](https://www.thedentalateam.com/podcast/708-you-need-to-standardize-your-rooms/) - Tiff and Britt are here to address the chaos circling dental practices lately. The consultants provide tips for freeing up brain space: Standardize your rooms Color-code operatories Schedule out quarterly ops checks Episode resources: Reach out to Tiff and Britt: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#709: Chick-fil-A's Secret Sauce in YOUR Practice](https://www.thedentalateam.com/podcast/secret-sauce-dental-practice/) - Kiera chats with Chick-fil-A owner and operator George Demetriades — and it's all about applying the chain fast-food restaurant's success into your dental practice. There's a lot of gold packed into this episode, but some of the highlights include: Abiding by character, competence, community Creating realistic and attainable systems Hiring ideal employees Identifying high performers
- [#710: More Purpose For Your Morning Huddles](https://www.thedentalateam.com/podcast/710-more-purpose-for-your-morning-huddles/) - In need of all-encompassing morning huddles? In this episode, Tiff and Britt provide tips on what the back office should be touching on each day, including outstanding treatment, patient-specific information, re-care opportunities, and more. Need a template to get started? Reach out to hello@thedentalateam.com. Episode resources: Reach out to Tiff and Britt: hello@thedentalateam.com Subscribe to
- [#711 The Four Agreements (in the Workplace)](https://www.thedentalateam.com/podcast/711-the-four-agreements-in-the-workplace/) - Welcome back to Dental A-Team Book Club! In this episode, Kiera's reviewing The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz. She talks about the themes touched on in this book and how they can shape each of us — personally and professionally. Check out the full list of DAT's 2023
- [#712: The Immersion of A.I. in Dentistry](https://www.thedentalateam.com/podcast/712-the-immersion-of-a-i-in-dentistry/) - Kiera is joined by Mike Buckner of Pearl to talk about artificial intelligence in dentistry. They discuss how AI works in conjunction with dentists, the fears people have over AI utilization, how to publicize your use of AI in your practice, and more. Then, they dive into how Pearl technology improves diagnoses and how your
- [#713: Care For Your Business Like a Team Member](https://www.thedentalateam.com/podcast/713-care-for-your-business-like-a-team-member/) - Kiera is on the Beyond Bitewings podcast, joining host Ash Faizullah to talk about the business side of dentistry. The topics of conversation are maintaining consistency once established, systems to radically improve your business, and sifting through all the resources out there for the best ones possible. Episode resources: Listen to Beyond Bitewings Reach out
- [#714: How to Put Millions in Your Pocket](https://www.thedentalateam.com/podcast/correct-dental-billing/) - This episode is all about what billing correctly looks like. Kiera dives into tips for being the best stewards of your practice's billing, including how to keep claims from getting stuck or denied, what to take out of accounts receivable, double-checking that provider, and more. Episode resources: Reach out to Kiera: hello@thedentalateam.com Subscribe to The
- [#715: Set Killer, Achievable Daily Goals](https://www.thedentalateam.com/podcast/dental-office-daily-goal-setting/) - It's another consultant takeover episode, this time with Tiff and Denae, who talk about goal production and how that affects your schedule. The pair touches on: How to make scheduling to a daily goal not feel like numbers-only How to go about setting daily goals What to review to set up for success Episode resources:
- [#716: Allow Yourself to Be YOU!](https://www.thedentalateam.com/podcast/716-allow-yourself-to-be-you/) - There's a line between being authentic and professional, and in today's episode Kiera talks about blending the two in your dental practice. She encourages listeners to bring some of themselves into the workplace, even just 1% to 2% more of who they are, to ramp up the human-to-human element. Episode resources: Reach out to Kiera:
- [#717: Accelerated Hygiene Do's and Don'ts](https://www.thedentalateam.com/podcast/dental-hygiene-dos-and-donts/) - DAT consultants Tiff and Denae discuss accelerated (or assisted) hygiene and how it's helpful amid transitions taking place in offices across the country. Together, they touch on the do's and don'ts of implementing and/or perfecting its use in your practice. Do: Develop protocol Train your team Optimize your schedule Fine-tune hand-offs Don't: Not have an
- [#718: Making Success Manageable](https://www.thedentalateam.com/podcast/718-making-success-manageable/) - Kiera is introducing the Dental A-Team's latest consultant, Denae! Together, the two talk about Denae's love for dentistry, her consulting strong-suits, how to make your goals manageable, having the right mindset to succeed, and a ton more. Episode resources: Reach out to Kiera and Denae: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental A-Team
- [#719: Add the Magic of Sprinkles!](https://www.thedentalateam.com/podcast/719-add-the-magic-of-sprinkles/) - This episode is all about reapplying the FUN! in your life. Kiera reflects on how as adults, we often stop enjoying life when adult responsibilities take over. She encourages incorporating a handful of things back into your life that you consider fun and talks about how making moves like this will add a level of
- [#720: Do You Bet on Yourself?](https://www.thedentalateam.com/podcast/dental-office-work-evolution/) - Kiera is joined by scrappy entrepreneur and fellow Tony Robbins fan Pierce Krol. They talk about the evolution of your professional life — hard work, facing challenges, consistently executing, and overall, betting on yourself! Episode resources: Reach out to Kiera: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#721: Perfecting Perio Protocol](https://www.thedentalateam.com/podcast/perfecting-perio-protocol/) - As offices are considering the remainder of 2023, Tiff and Brit are hearing a lot about perio protocol. In this episode, they touch on four important aspects when it comes to perfecting and initiating that protocol: the importance of perio protocol; who uses it; who makes it; and key standards to include. Episode resources: Reach
- [#722: Integrating Laser: Can You? Should You?](https://www.thedentalateam.com/podcast/722-integrating-laser-can-you-should-you/) - Britt and Tiff discuss integrating laser bacteria reduction and other services into your practice. They touch on what to know beforehand (like is it permissible in your state), the importance of knowing the theories behind laser, and more. Episode resources: Reach out to Britt and Tiff: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental
- [#723: The Better Way to Run a Business](https://www.thedentalateam.com/podcast/dental-business-management/) - Pierce Krol is back to follow up on the cliffhanger at the end of episode 720 (listen here!). He shares with Kiera the truths behind the other side of success — instilling healthy habits in your personal life. He gets real about his old self, a workaholic, and his new self, who's happier, healthier, and
- [#724: What Are Your True Reasons For Not Delegating?](https://www.thedentalateam.com/podcast/724-what-are-your-true-reasons-for-not-delegating/) - In this part one of two, Kiera discusses the art of delegation — specifically, overcoming your fears of delegating out tasks. She walks through how to find the root of your fear, how to figure out what you should truly delegate, what not delegating tells your team, and how to have a system to make
- [#725: Can Delegation Become a Form of Procrastination?](https://www.thedentalateam.com/podcast/725-can-delegation-become-a-form-of-procrastination/) - Part two of Kiera's delegation episodes (listen to part one here). The art of delegation is complex enough that Kiera's flipping the coin for those who already excel at delegation … enough for it to become a hindrance. Kiera ponders this question and urges listeners to engage in answering this question. Want to make your
- [#726: Model Your Life After the Happiest Man on Earth](https://www.thedentalateam.com/podcast/726-model-your-life-after-the-happiest-man-on-earth/) - In this episode, Kiera reflects on the next DAT book club read, The Happiest Man on Earth: The Beautiful Life of an Auschwitz Survivor by Eddie Jaku. She shares her favorite lines and viewpoints from Eddie, and encourages listeners to remember how difficult life can be — but also how beautiful it can be. Episode
- [#727: WWDD Calibration](https://www.thedentalateam.com/podcast/727-wwdd-calibration/) - Consultants Tiff and Britt share more insight on what's being talked about in practices across the country. This episode's focus: solid co-diagnoses. Hygienists, when you're chair-side, it's time to start asking yourself what doctor would do, give the patient a heads up, and make recommendations to doctor. This method absolutely improves the patient experience. Tiff
- [#728: No Practice Is Too Small To Have …](https://www.thedentalateam.com/podcast/728-no-practice-is-too-small-to-have/) - An organizational chart! In this episode, Tiff and Dana talk about the numerous benefits that come out of establishing an org chart in your practice. This document will make it easier to on-board, re-train, bring about a sense of clarity for all positions, and more. The consultants touch on the what, the why, and the
- [#729: Hire These Positions FIRST as a New Practice](https://www.thedentalateam.com/podcast/729-hire-these-positions-first-as-a-new-practice/) - This episode is responding to a listener request! Kiera talks about the first positions to hire for a new practice. She reviews the following: What's trainable and not trainable for a new hire First team members to hire for cash flow How to gain great talent while extending equity And more! Episode resources: Reach out
- [#730: Office Autopsy: Succeeding as a Practice in a Challenging Area  I](https://www.thedentalateam.com/podcast/730-office-autopsy-succeeding-as-a-practice-in-a-challenging-area-i/) - t's time for another practice autopsy! In these fan favorites, Kiera breaks down the success of current clients and shares takeaways that your own practice can put into play. The practice in this episode was born from a pair of dentists fresh out of school. They have a fee-for-service practice in a remote town. Three
- [#731: Employee Check-ins — the RIGHT Way](https://www.thedentalateam.com/podcast/dental-employee-check-ins/) - Want to inspire a better practice culture for free? Master your employee-check-ins! In this episode, Kiera breaks down the structure of the idea employee check-in — the what, why, how, and more. She shares how DAT's own employee check-ins work as an example, and gives advice on tying raises to check-ins or not. Episode resources:
- [#732: 3 Questions to Create the Perfect Mission Statement](https://www.thedentalateam.com/podcast/732-3-questions-to-create-the-perfect-mission-statement/) - So often practices over-complicate the creation of their mission statement. Tiff and Dana are here to walk listeners through how to simplify the process and keep it personal. It starts by answering three questions: What is your 'why' in dentistry? What makes you stand out? How will you serve your community? Tiff and Dana touch
- [#733: How to Sell a Business](https://www.thedentalateam.com/podcast/733-how-to-sell-a-business/) - Back by popular demand: Pierce Krol! In this episode, Pierce talks with Kiera about what it's like to sell a business you started from scratch. Everything from identity of self, to how businesses being sold are found, what buying companies look at, the hardest parts emotionally, and humorous anecdotes from along the way. Episode resources:
- [#734:  Experts of Dentistry](https://www.thedentalateam.com/podcast/734-experts-of-dentistry/) - Episode 734: Experts of Dentistry Who are the faces behind the Dental A-Team coaches/consultants? In this episode, Kiera, Tiff, Britt, Dana, and Denae all introduce themselves and their dentistry backgrounds, plus give the most key takeaway they've gained from all the practices they've visited. Episode resources: Reach out to the Dental A-Team: hello@thedentalateam.com Subscribe to
- [#735: This Is What It Takes to Improve Your Practice](https://www.thedentalateam.com/podcast/dental-practice-leadership-improvement/) - Are you doing what's necessary to take your business where it needs to go? In this episode, Kiera asks some challenging questions meant to inspire listeners to take a good, hard look at their dedication to the workplace. If you want your team to be made up of hard workers who believe in the practice,
- [#736: Do Your Job Descriptions Have the Right Pieces?](https://www.thedentalateam.com/podcast/736-do-your-job-descriptions-have-the-right-pieces/) - Tiff and Dana touch on the difficulty of hiring across the country right now. To give your practice a leg up on hiring the right type of people, the consultants give hints on what type of information you should be including in the job advertisements you're posting — and how these thorough descriptions go beyond
- [#737: Pulling Back the Curtain on Dentistry](https://www.thedentalateam.com/podcast/dentistry-office-tips/) - Dr. Ashley Joves returns to the podcast to get honest about the chaos of dentistry. Dr. Joves shares her current experiences about low morale and not letting team members down. To that Kiera talks about how to fall in love with the growth process and remember that the bad days are only 10% of life.
- [#738: Keep Your Ops Manual Alive (AKA Relevant)!](https://www.thedentalateam.com/podcast/738-keep-your-ops-manual-alive-aka-relevant/) - Answering the question How often do you update your operations manual? is both easy and hard to do. But in this episode, Tiff and Dana answer it! They discuss the best ways to keep this important document relevant, including what needs to happen each time a tiny change happens and a ton more. Episode resources:
- [#739: Do You Know What a Healthy Profit Margin Is?](https://www.thedentalateam.com/podcast/739-do-you-know-what-a-healthy-profit-margin-is/) - Book club is back! In this episode, Kiera reviews the August book assignment, Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine by Mike Michalowicz. She talks about what a profit-first mindset means, Mike's formula for profit, why bigger is not better, what that healthy profit margin for your business looks
- [#740: Is It Time to Pivot Marketing Tactics?](https://www.thedentalateam.com/podcast/740-is-it-time-to-pivot-marketing-tactics/) - If you find yourself falling short on getting your ideal patients or converting emergency visits, it might be time to switch marketing gears. In this episode, Tiff and Denae talk about what should go into thoughtful processes for marketing, when to know how to pivot, and how long you should wait to see if there
- [#741: What Does Healthy AR Look Like?](https://www.thedentalateam.com/podcast/dental-office-healthy-ar/) - Kiera's back with tactical billing tips, this time about healthy accounts receivable. She compares baseline standards to what practices should be striving to reach optimal AR. The advice she gives in this episode will help your practice collect the money it deserves, keep AR at a manageable amount, and create a solution to improve your
- [#742: Secret Sauce to Having an Engaged Team](https://www.thedentalateam.com/podcast/dental-office-engaged-team/) - Dr. Ashley Joves is back again to chat with Kiera after last week's episode. Today, they talk about what the Dental A-Team's secret is to having such a great and engaged team. Kiera shares the three-year journey it took to get to this point, the plenty of trial and error that happened, and gives advice
- [#743: Birdseye View: Practical Application  for Growth](https://www.thedentalateam.com/podcast/743-birdseye-view-practical-application-for-growth/) - Kiera shares what happens when the Dental A-Team comes to your practice — the prep before a consultant shows up, the assessment once boots are on the ground, and the implementations that can bring about a maximum gain with the least amount of effort. Episode resources: Reach out to Kiera: hello@thedentalateam.com Subscribe to The Dental
- [#744: Best Practices for Marketing](https://www.thedentalateam.com/podcast/744-best-practices-for-marketing/) - In this episode, consultants Tiff and Denae break down internal and external marketing and the power of each. Specifically they discuss: What internal and external marketing means Big picture versus small marketing approaches Suggestions for startup versus established practices And more Episode resources: Reach out to Tiff and Denae: hello@thedentalateam.com Subscribe to The Dental A-Team
- [#746: A Consultant, Financial Advisor + Dentist Perspective On Life](https://www.thedentalateam.com/podcast/dentist-financial-advisor-consultant-view/) - If you're wondering where to find insight from a dental consultant, dental financial advisor, and dentist in one go, THIS is the episode you're looking for! Kiera, Ryan Isaac, and Dr. Ashley Joves come together to talk about common industry trends from three different perspectives. They discuss: Prioritizing a personal life The shakeout of major
- [#747: Creating A Raving Fan Patient](https://www.thedentalateam.com/podcast/747-creating-a-raving-fan-patient/) - Tiff and Dana talk about creating an ideal patient avatar to help boost your marketing efforts and payouts. They discuss the following steps: Figure out what your ideal practice procedures are. Gather the demographics of people in your practice's surrounding area. Build out an ideal patient and give them a name. Episode resources: Reach out
- [#748: Do You Have Right Person, Right Seat for Maximum Momentum?](https://www.thedentalateam.com/podcast/748-do-you-have-right-person-right-seat-for-maximum-momentum/) - Kiera is joined by DAT team member Britt to talk about getting the right staffers in the best possible seat (for them and the practice). This is an experience Kiera and Britt navigated with Britt's role with Dental A-Team. The pair talks about how they handled those conversations together, and how practices in general can
- [#749: How to Know if Your Marketing Is Actually Working](https://www.thedentalateam.com/podcast/749-how-to-know-if-your-marketing-is-actually-working/) - Episode 749: How to Know if Your Marketing Is Actually Working Tiff and Denae are back to talk about marketing — this time, how to know if what you're doing as a practice is working. They touch on the following: Setting up a tracking method Blocking out time to review your tracker Understanding trends in
- [#750: The People Code in Your Practice](https://www.thedentalateam.com/podcast/dental-office-team-members-personalities/) - It's time for another book club episode! Kiera and Britt review The People Code and the Character Code by Taylor Hartman (also known as The Color Code). This book is a way of understanding different personalities in a practice, and provides insight on how the different drives can mesh together. Episode resources: Check out the
- [#751: To Set up a 401(k) or Not for Your Business](https://www.thedentalateam.com/podcast/751-to-set-up-a-401k-or-not-for-your-business/) - Ryan Isaac of The Dentist Money Show (and common guest on the DAT process) joins Kiera to dive very deeply into 401(k) plans for your business. Ryan simplifies a lot of the intimidating information, including what the heck 401(k) even means, the logistics of setting up a plan, how to know what type of plan
- [#752: Staying Grateful When Things Get Hard](https://www.thedentalateam.com/podcast/752-staying-grateful-when-things-get-hard/) - It's been a minute, but Kiera and Tiff are back together on the pod! In this episode, they discuss ways they each go about maintaining a grateful mindset, personally and professionally, when things get hard. Think of this as a grateful muscle you need to build and burn to keep it toned. Episode resources: Reach
- [#753: Do THIS To Reach 500 Reviews](https://www.thedentalateam.com/podcast/dental-office-getting-google-reviews/) - Tiff and Dana talk about an undervalued approach to boosting your practice's marketing: having team members ask for Google reviews. They both give insight on benchmarks to look for, using third parties, personalizing the request, the easiest ways to ask, and more. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team
- [#754: How to Overcome Burnout + Stress](https://www.thedentalateam.com/podcast/754-how-to-overcome-burnout-stress/) - Kiera is joined by Steve Adams, CEO and founder of Tiger Medical Institute, to talk about the ever-timely topic of overcoming burnout and stress. Steve shares both quick tips and long-term strategies to disarm stress on demand and improve sleep methods, including: Watch a diaphragmatic breathing video on Youtube Have a regiment morning and night
- [#755: Next Year's Strategy- Team Effort](https://www.thedentalateam.com/podcast/755-next-years-strategy-team-effort/) - When it comes to setting annual goals, it's critical to have the right people in the room. In this episode, Tiff and Britt talk about strategizing growth as a team. They give insight on who should be there, where it should happen, and how to keep the goals manageable. Episode resources: Reach out to Tiff
- [#756: Do You Want Dessert?](https://www.thedentalateam.com/podcast/dental-office-case-acceptance-assume-the-yes/) - Are you asking the right questions of your patients at the right time (and with the right energy)? Kiera and Tiff explain how to increase your practice's case acceptance by assuming the yes. They compare it to the waiter asking if you want dessert at a restaurant: There's a right way to go about it.
- [#757: Finally Make Ordering Supplies Easy](https://www.thedentalateam.com/podcast/dental-office-supply-ordering/) - Kiera is joined by Deren Flesher, co-founder of Modento, to talk about a brand new product: Ordo! Ordo is a procurement software to help practices manage and order supplies. It's built by dentists and refined by team members, so you know you're getting a tried-and-true product. Dr. Flesher talks about the benefits of Ordo, how
- [#758: Making Exams As Easy As Possible](https://www.thedentalateam.com/podcast/758-making-exams-as-easy-as-possible/) - Britt and Tiff focus on ways teams can streamline skills in 2024. This episode is all about standardizing exams, for one doctor or multiple. They talk about ideas to streamline, how to involve the right people in implementation, and more Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become
- [#759: How Do You Podcast?](https://www.thedentalateam.com/podcast/759-how-do-you-podcast/) - Kiera is joined by Melissa King, a long-time practice team member who's been in a lot of roles and has listened to ALL DAT podcast episodes! She shares what tips and tricks she's taken from this podcast into her practice. Melissa also gets a chance to ask her own burning questions about the podcast process
- [#760: Why Is It So Hard to Stay Disciplined?](https://www.thedentalateam.com/podcast/760-why-is-it-so-hard-to-stay-disciplined/) - This episode topic was born out of a conversation Kiera had with her husband: Why in the world is it so difficult to stay disciplined? Kiera applies this question to personal and professional lives. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#761: Dental Marketing Is Not One-Size-Fits-All](https://www.thedentalateam.com/podcast/dental-office-marketing-budget/) - Kiera is joined by Josh Scott of Studio EightyEight to talk about marketing and the development of dental practices. Practices often underestimate the power of marketing budgets over the long term, and Josh gives advice on how not to fall short. He touches on: Vetting marketing company options Asking the right questions Knowing when it
- [#762: The Perfect Morning Huddle](https://www.thedentalateam.com/podcast/dental-practice-perfect-morning-huddle/) - Tiff and Britt detail how to perfectly prep each day at your practice through the art of morning huddles. They give advice on what needs to be reviewed, what should've been done yesterday, and how each department can help. Episode resources: Reach out to Tiff and Britt Subscribe to The Dental A-Team podcast Become Dental
- [#763: How to Infuse Gratitude Into Your Practice](https://www.thedentalateam.com/podcast/763-how-to-infuse-gratitude-into-your-practice/) - Happy Thanksgiving! Kiera talks about how grateful she is for her team, her business, and her listeners — and gives advice on how you can incorporate more service into each of your own practices. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#764: Getting Real About Raises + Reviews](https://www.thedentalateam.com/podcast/764-getting-real-about-raises-reviews/) - Popular end-of-the-year topics: raises and reviews for your team members. Kiera shares Dental A-Team's approach for creating happier teams via feedback, rewards, and accountability. She talks about… Best time for formal reviews and check-ins How to set goals for the individuals Questions to ask And more Episode resources: Reach out to Kiera Subscribe to The
- [#765: How To Grow As A Team](https://www.thedentalateam.com/podcast/765-how-to-grow-as-a-team/) - Another DAT book club session! In this episode, Kiera, Dana, and Britt give listeners a taste of what book clubs look like for DAT team members. They discuss Medical Medium Revised and Expanded Edition: Secrets Behind Chronic and Mystery Illness and How to Finally Heal by Anthony William. Additionally, they touch on how to make
- [#766: Successful  End-of-Year Benefits Tips!](https://www.thedentalateam.com/podcast/dental-practice-end-of-year-benefits/) - Kiera is joined by Billing Extraordinaire Sarah O'Brien to talk about hot ticket end-of-year benefits! They discuss ways to get patients to use their benefits, being strategic with scheduling so things don't become overwhelming, how to address those who've used up their benefits, and a whole lot more. Episode resources: Connect with Sarah: sarah@evolutiondentalbilling.com or
- [#767:  Increasing Profitability Hacks](https://www.thedentalateam.com/podcast/767-increasing-profitability-hacks/) - Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for deep work each week, gives ideas
- [#768: Maximize Your Software](https://www.thedentalateam.com/podcast/768-maximize-your-software/) - Tiff and Dana return with efficiency hacks for going paperless in your practice. They touch on softwares to utilize, how to set expectations from the beginning, where you can go paperless right now, and more. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the
- [#769: Hot Tips for Making Dental Memberships Work For You and Your Patients With Paul Lowry](https://www.thedentalateam.com/podcast/769-hot-tips-for-making-dental-memberships-work-for-you-and-your-patients-with-paul-lowry/) - Ever wondered what makes a dental membership plan a game-changer? Paul Lowry, the CEO and Founder of Dental Menu goes into great detail on how to make membership plans work for you and your patients. Should you charge an enrollment fee? What's the magic number? Find out how to balance costs, retain patients, and even
- [#770: I Did a Digital Scan … Now What?](https://www.thedentalateam.com/podcast/770-i-did-a-digital-scan-now-what/) - Tiff and Dana continue with their series of efficiency hacks. In this episode, they look at digital scanners and x-rays — setting up a standard protocol to ensure quality diagnostics and after-the-fact expectations. You'll hear the two specifically touch on: Incorporate scans into patient conversations Establish a protocol for after an x-ray is complete Assess
- [#771: End of Year Prep: Assessing 2023 + Forecasting 2024](https://www.thedentalateam.com/podcast/771-end-of-year-prep-assessing-2023-forecasting-2024/) - Folks, it's time to start wrapping up this year and prepping for next. Kiera talks about how to put a bow on 2023 through three steps: Assess the year Review each department Set goals for 2024 Beyond that, she encourages offices to seek ways to maximize efforts and exponentially grow next year, and gives ideas
- [#772: Dentists' Most Common Billing Pitfalls](https://www.thedentalateam.com/podcast/772-dentists-most-common-billing-pitfalls/) - Kiera is joined by dental billing expert Shasta Clark, of Paragon Dental Solutions. They talk about how billing is one of dentists' biggest traps, and common pitfalls to keep an eye out for, including… Inaccuracies with dual insurances The only times to perform write-offs without in-depth research Benefits of outsourcing billing Membership plans and billing
- [#774: Are Consent Forms a Stumbling Block for Your Patients?](https://www.thedentalateam.com/podcast/774-are-consent-forms-a-stumbling-block-for-your-patients/) - DAT consultants Tiff and Denae address a hot topic for practices to plan to improve for the new year: online paperwork. They give insight on benefits, integration, best software, and more. Episode resources: Reach out to Tiff and Denae Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#773: Small Tweaks For Major Tax Breaks](https://www.thedentalateam.com/podcast/773-small-tweaks-for-major-tax-breaks/) - Derick Van Ness of Big Life Financial is spilling more tax-related secrets, and just in time for the end of the year. He talks with Kiera about tax strategies you have and haven't heard about, including tax-smart investments, when tax planning should start, and how to make dollars productive instead of consumptive. Episode resources: Learn
- [#775: The Magic In Finding Joy](https://www.thedentalateam.com/podcast/775-the-magic-in-finding-joy/) - Kiera takes a moment to encourage a re-centering in your personal and professional life. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#776: How to Tackle Obstacles with Ease](https://www.thedentalateam.com/podcast/776-how-to-tackle-obstacles-with-ease/) - It's the final book club selection of 2023! Kiera shares her thoughts on The Obstacle Is the Way by Ryan Holiday and how we can turn adversity into success. She talks about common obstacles in the practices the DAT is visiting, like operations manuals, and how each practice can overcome these challenges. Don't let the
- [#777: The Female Experience in Dentistry](https://www.thedentalateam.com/podcast/777-the-female-experience-in-dentistry/) - Kiera is joined by Victoria Hughes, CFP and financial advisor with Dentist Advisors, to talk about women in dentistry. They talk about challenges/trends in the field; financial health as women's number one stressor; imposter syndrome; and perfectionism. They both share their own challenges and how they've overcome (and are still overcoming) them today. Episode resources:
- [#778: Supply and Demand — Are You Doing it Right?](https://www.thedentalateam.com/podcast/778-supply-and-demand-are-you-doing-it-right/) - Consultants Tiff and Denae address a top concern of many dental practices: supply budget and tracking. They break down their advice into four main points: Counting your actual supplies Figuring out a system Ordering calendar Avoiding overspending Episode resources: Reach out to Tiff and Denae: hello@thedentalateam.com Subscribe to The Dental A-Team podcast Become Dental A-Team
- [#779: Ensure Success in 2024!](https://www.thedentalateam.com/podcast/779-ensure-success-in-2024/) - 2024 is here, and so is Kiera to help listeners have success in the new year. She talks about three ways to start things off right: Choose a word to live by Set personal and professional goals Plan in a way that's actionable Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast
- [#780: How To Sustain Excellence](https://www.thedentalateam.com/podcast/780-how-to-sustain-excellence/) - It's one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry. Know you're capable Keep things simple Be intentional with your numbers Love what you do Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#781: How To Hire the Right Person](https://www.thedentalateam.com/podcast/781-how-to-hire-the-right-person/) - DAT consultants Tiff and Dana walk listeners through the steps of coming up with the ideal avatar for your next team member. With hiring happening fast right now, it's important to have a clear plan and expectations in place before you even extend an offer. Tiff and Dana review the following: Consider what gaps exist
- [#782: How to Go  From To Do to DONE](https://www.thedentalateam.com/podcast/782-how-to-go-from-to-do-to-done/) - At the start of a new year, it's easy to get lost in all the to-do lists. In this episode, Kiera encourages listeners to remember to give themselves grace. When you're overwhelmed, it's important to remember to take a breath and consider three approaches: Prioritize one thing Utilize your team effectively Be intentional with your
- [#783: The Magic Sauce to Excellent Hires](https://www.thedentalateam.com/podcast/783-the-magic-sauce-to-excellent-hires/) - Tiff and Dana discuss practices learning to fine-tune their hiring methods from the get-go. Specifically, hiring team members with your practice's core values in mind. In this episode, they review the biggest hurdle to get over in creating core values (and using them), and the biggest successes in using core values to hire. Episode resources:
- [#784: Differentiating Between an OM and a Personal Assistant](https://www.thedentalateam.com/podcast/784-differentiating-between-an-om-and-a-personal-assistant/) - Kiera breaks down the difference between these two positions that are game-changing in the best way. She talks about tips to hiring, what to consider for assigning tasks, and more. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
- [#785: Gain Business Momentum!](https://www.thedentalateam.com/podcast/785-gain-business-momentum/) - January is a tactical month, and the Dental A-Team is lending a helping hand. On January 26, attend Master Momentum 2024, a free webinar for dentists. Attendees will learn to build a master plan for maximum momentum, set goals, and get your team on board to increase practice profitability. Sign up here to attend the
- [#786: Writing Ads to Attract Your Dream Team 101](https://www.thedentalateam.com/podcast/786-writing-ads-to-attract-your-dream-team-101/) - Hiring a fantastic team member starts with writing the perfect ad. Tiff and Dana share tips on how to approach writing and distributing ads to hire. They touch on creating job descriptions, including core values, teasing culture style, and more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Dana
- [#787: Are You Making Worthwhile Investments?](https://www.thedentalateam.com/podcast/787-are-you-making-worthwhile-investments/) - Kiera was recently asked what the most worthwhile investment she made to get where she is now. In this episode, she talks about her answers, as well as what she's heard from other people. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental
- [#788: How to Remove Bottlenecks for Practice Productivity](https://www.thedentalateam.com/podcast/788-how-to-remove-bottlenecks-for-practice-productivity/) - Dr. Dave Moghadam returns, this time to chat with Tiff! In this episode, Dr. Moghadam reflects on how he's addressed being overwhelmed as a doctor/practice owner over the past year, including: Learning to delegate Utilizing your team to make the right systems and processes Scheduling meetings and personal time Episode resources: Listen to other episodes
- [#789: 2024 Inspo Club](https://www.thedentalateam.com/podcast/789-2024-inspo-club/) - After last year's popular book club, Kiera's back with round two. Bookmark the list below and read the books with your team for improved work ethic, culture, teamwork, and more. January: The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg (Kiera reviews this book in this episode!) February: Crucial Conversations: Tools
- [#790: Interview Tips To Attract The Top Talent](https://www.thedentalateam.com/podcast/790-interview-tips-to-attract-the-top-talent/) - DAT consultants Tiff and Denae break down the best way to hire new team members. They focus on the right mindset to approach interviews with, questions to ask to help the interviewee open up, prepping for a team interview, and a ton more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to
- [#791: A.I. Is the Second Opinion You Need](https://www.thedentalateam.com/podcast/791-a-i-is-the-second-opinion-you-need/) - Kiera is joined by Mike Buckner of Pearl to continue their conversation about artificial intelligence in dentistry in a way that enhances treatment plans, patient care, and overall practice. Together, they discuss: Benefits of a clinician using A.I. Positive effects of A.I. on the patient and case acceptance A.I. as a second opinion to ensure
- [#792: How to Extend the Perfect Job Offer](https://www.thedentalateam.com/podcast/792-how-to-extend-the-perfect-job-offer/) - Tiff and Denae are back with another episode on hiring people the right way. This episode is about the last hurdle: the offer. The two run through the following: How to know if you're paying the candidate the right amount What to do if that perfect unicorn is asking for way more than you've offered
- [#793: What is the Difference Between Overhead and Cashflow?](https://www.thedentalateam.com/podcast/793-what-is-the-difference-between-overhead-and-cashflow/) - Kiera breaks down overhead versus cash flow by walking listeners through an actual overhead calculator piece by piece. She also provides insight on how to reduce your practice's overhead, pay your doctor(s) 20%-30%, and maintain profitability — all at the same time. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become
- [#794: Your Org Chart Is the Scaffolding of Your Practice](https://www.thedentalateam.com/podcast/794-your-org-chart-is-the-scaffolding-of-your-practice/) - Tiff and Denae sketch out what it takes to sketch out an organizational chart for your practice. These charts are a tangible outline of how your business operates, and can answer such questions like Who do I report to?, Who do I look to for certain information? and If I need something outside of my
- [#795: How to Know What People Actually Need](https://www.thedentalateam.com/podcast/795-how-to-know-what-people-actually-need/) - Kiera and Spiffy Tiffy shine a light on listening to understand—as a leader, team member, human being. This is an opportunity to stretch your intuitive muscles and learn how to observe situations for improved understanding of how those in your life function. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team
- [#796: What Does A Rich Life Mean To You?](https://www.thedentalateam.com/podcast/796-what-does-a-rich-life-mean-to-you/) - Why does success feel so unattainable? Because we don't realize it's relative. In this episode, Kiera talks about how a rich, successful life can mean something different to everyone, how success has evolving definitions, and gives listeners an exercise. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#797: Signs of Burnout + Overcoming It](https://www.thedentalateam.com/podcast/797-signs-of-burnout-overcoming-it/) - Kiera is joined by Dr. Kyle Stanley, a dentist working to improve mental health in the industry with his Light Side Academy. They discuss why mental health is so negative in dentistry, warning signs for wellness, how to shift identities for the better, and a ton more. About Dr. Stanley: Dr. Kyle Stanley, named "The
- [#798: Introducing … Practice Momentum](https://www.thedentalateam.com/podcast/798-introducing-2024-practice-momentum/) - The Dental A-Team is expanding its services! In this episode, Kiera and Tiff share the newest DAT opportunity: Practice Momentum Group Consulting. This opportunity is for those interested in joining a community of fellow dentistry experts to explore the trends, triumphs, and trials in the field — all with consultant experts on hand. Learn more
- [#799: Adding More Ease To Your Practice](https://www.thedentalateam.com/podcast/799-adding-more-ease-to-your-practice/) - Tiff and Dana talk about how to know if the best personalities are being utilized in the right ways in your practice. Amid growth beyond gateway positions and desperate hiring, it's important to consider the larger picture when bringing on new (or moving around current) employees. Tiff and Dana discuss building positions around the needs
- [#800: How to Fixing a Bad End of Year](https://www.thedentalateam.com/podcast/800-how-to-fixing-a-bad-end-of-year/) - The Dental A-Team has heard from a number of offices who waded through a difficult December financially. Kiera gives tangible tips about how to get out in front of everything to make sure 2024's year-end will go from bad to good. She touches on: Going through your P&L Reaching out to patients regarding end of
- [#801: Double Purpose Job Descriptions!](https://www.thedentalateam.com/podcast/801-double-purpose-job-descriptions/) - Job descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com Practice Momentum Group Consulting Subscribe to
- [#802: A Chat With Go-Giver Co-Author Bob Burg](https://www.thedentalateam.com/podcast/802-a-chat-with-go-giver-co-author-bob-burg/) - Kiera is joined by Bob Burg, co-author of The Go-Giver! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don't feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how to really
- [#803: KPIs Are a Scoreboard for Your Practice](https://www.thedentalateam.com/podcast/803-kpis-are-a-scoreboard-for-your-practice/) - AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track, how often to track KPIs, and more.
- [#804: Crucial Conversations + How to Book Club (Effectively)](https://www.thedentalateam.com/podcast/804-crucial-conversations-how-to-book-club-effectively/) - It's another book club episode! Kiera reviews Crucial Conversations: Told for Talking When Stakes are High, which gives guidance on how to speak effectively with others — personally, professionally, whatever. She also touches on how to host the ideal book club for your office. Find the full book club rundown here! Episode resources: Reach out
- [#805: Office Autopsy: PRF Powerhouse](https://www.thedentalateam.com/podcast/805-office-autopsy-prf-powerhouse/) - The popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office's production, but the team stayed consistent and focused for a majority of 2023 to make sure the information and
- [#806: What I Wish I'd Known Before Becoming CEO](https://www.thedentalateam.com/podcast/806-what-i-wish-id-known-before-becoming-ceo/) - In celebration of this podcast turning five years old, Kiera shares five things she wishes she'd known before becoming CEO (or any type of leader). Do your job as a leader Know the vitals of your practice Be a culture master Empower your team Keep your passion alive Thanks to everyone who's helped make this
- [#807: How to Level Up the Treatment Coordinator Position](https://www.thedentalateam.com/podcast/807-how-to-level-up-the-treatment-coordinator-position/) - Welcome to the treatment coordinator realm! Consultants Tiff and Dana closely analyze what a treatment tracker is and how you can use one most effectively for your practice. They touch on: What a tracker can look like (they can be different for each person) How to identify trends through the tracker—and what trends to look
- [#808: Start-Up Tips](https://www.thedentalateam.com/podcast/808-start-up-tips/) - Kiera walks listeners through system success cycles for leadership and team members in a practice, and what the most critical systems are to have in place for start-up practices. Remember, the most important factor for system implementation is simplicity—Kiera explains how to keep things simple so they stick in team members' heads. Episode resources: Reach
- [#809: Up Your Leadership Skills](https://www.thedentalateam.com/podcast/809-up-your-leadership-skills/) - Tiff and Dana continue on the leveling up of positions around the practice. In this episode, the focus is on office managers (or business managers or whoever functions as your go-to for team members). The consultants chat about what's often seen as the more challenging side of this position, aka people-ing (guiding accountability, training, communicating,
- [#810: A Hot Topic for Practices](https://www.thedentalateam.com/podcast/810-a-hot-topic-for-practices/) - Did you know: presenting treatment plans is 80% psychology and 20% skill? In this episode, Kiera talks through the Dental A-Team tried and true method of treatment plans, both the psychology and skill aspects. Episode resources: Reach out to Kiera: hello@thedentalateam.com Listen to episode 133, What Drives You: Cost, Longevity, Function, or Cosmetic Practice Momentum
- [#811: The Blueprint Your Business Needs](https://www.thedentalateam.com/podcast/811-the-blueprint-your-business-needs/) - Roadmaps for all the different aspects of businesses are really difficult to create. There's a lot of room for error along the way. It'd sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about Dental A-Team's Practice Momentum,
- [#812: Finding a Path Out of Burnout](https://www.thedentalateam.com/podcast/812-finding-a-path-out-of-burnout/) - Ryan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan's Dentist Advisors have summits coming up! Get the details: DAT Virtual Summit — The Prosperous Dentist: Strategies For Wealth
- [#813: The Key to a Perfect Billing Department](https://www.thedentalateam.com/podcast/813-the-key-to-a-perfect-billing-department/) - Tiff and Dana are back with more leveling-up tips for your practices! They focus on the billing department, specifically the key ingredient to keep everything moving smoothly: calendars. Setting up a calendar to keep things on track will keep your cadence consistent — a must-do when it comes to staying on top of all that
- [#814: To Expand or Not to Expand…](https://www.thedentalateam.com/podcast/814-to-expand-or-not-to-expand/) - Kiera shares two office autopsies, each who considered practice expansion and went about it in different ways. When considering whether to sell to a DSO or move to a bigger building or simply stay where you are, make sure you're not doing so for the wrong reasons. Kiera explains what the right reasons and wrong
- [#815: Proactive Moves For Your Front Office](https://www.thedentalateam.com/podcast/815-proactive-moves-for-your-front-office/) - Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and more. Episode resources: Reach out to Tiff and Dana: hello@thedentalateam.com
- [#816: How to Truly Notice Your Team](https://www.thedentalateam.com/podcast/816-how-to-truly-notice-your-team/) - It's time for another book club episode! This month's review is on The Noticer: Sometimes, All a Person Needs is a Little Perspective by Andy Andrews. Kiera reflects on how everyone can notice the positives in each other, personally, professionally, etc. — and how this can improve the culture in your practice. Find the full
- [#817: Hiring: Are You a Hunter or a Fisher?](https://www.thedentalateam.com/podcast/817-hiring-are-you-a-hunter-or-a-fisher/) - The hiring climate has changed dramatically in recent years, and Kiera's here to encourage listeners to embrace the challenge of finding the right people for your practice. She talks about three things to consider when approaching hiring: Establish a culture that doesn't have turnover Assess the patterns of those who are leaving React to those
- [#818: Hold Strong in a Tough Economy](https://www.thedentalateam.com/podcast/818-hold-strong-in-a-tough-economy/) - Are you the master of your circumstances or the creator of your life? This question guides the episode as Kiera talks about how to stay strong and positive in a challenging economy. She talks about managing emotions, communicating with patients, and intelligently considering what to keep and what to shed for your practice's long-term benefits.
- [#819: Marketing For Your New AND Established Patients](https://www.thedentalateam.com/podcast/819-marketing-for-your-new-and-established-patients/) - Marketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just as happy as your
- [#820: Ramp Up Communication to Improve Relationships](https://www.thedentalateam.com/podcast/820-ramp-up-communication-to-improve-relationships/) - A common thread among Dental A-Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting, the right way to
- [#821: It's Not Too Late to Gain Momentum in 2024](https://www.thedentalateam.com/podcast/821-its-not-too-late-to-gain-momentum-in-2024/) - Can you say for certain that all of your practice's ducks are in a row? Kiera's here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team's Practice Momentum walks practices through monthly tasks to
- [#822: Are You Respected By Your Team?](https://www.thedentalateam.com/podcast/822-are-you-respected-by-your-team/) - An office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that's not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice. She explains why OMs should: Understand your motive in the
- [#823: Measure Success in a Whole New Way](https://www.thedentalateam.com/podcast/823-measure-success-in-a-whole-new-way/) - In marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you're spending on marketing; whether the ideal patient is being converted; and why your active patient count is so important.
- [#824: The Art Of Hiring an A-Team](https://www.thedentalateam.com/podcast/824-the-art-of-hiring-an-a-team/) - Sometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You'll hear advice on… How long you should wait to know if you've hired the right person Why it's important to be practical when
- [#825: Getting Into Social Media: Putting Your Practice Out There](https://www.thedentalateam.com/podcast/825-getting-into-social-media-putting-your-practice-out-there/) - It's time for a dive into brand awareness on social media. In this episode, Tiff and Dana talk about the realities of social media marketing for practices: the what, where, why, and how, including why it's so critical, who you're updating for, content ideas, and more. Episode resources: Reach out to Tiff and Dana Practice
- [#826: Solving the Too-Full, Not Productive Schedule Problem](https://www.thedentalateam.com/podcast/826-solving-the-too-full-not-productive-schedule-problem/) - Kiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The
- [#827: Adding an Edge To Your Practice](https://www.thedentalateam.com/podcast/827-adding-an-edge-to-your-practice/) - If you're looking to up your review game, it's important that you're in the right arena(s). In this episode, Kiera talks about why practices should showcase their best selves on social media. Specifically, she touches on the ideal number of reviews your practice should have, and why considering your social media presentation is so critical.
- [#828: Those Team Members Who Want More, More, More](https://www.thedentalateam.com/podcast/828-those-team-members-who-want-more-more-more/) - As an employer, it can definitely feel like all you do is give, and working with those team members who always want more can be a major hurdle. Kiera talks about the right way to approach giving, what to consider from the team member's perspective, budget confines, and more. Episode resources: Reach out to Kiera
- [#829: Book Club: What to Take Off Your (Work) Plate](https://www.thedentalateam.com/podcast/829-book-club-what-to-take-off-your-work-plate/) - Kiera and Britt are discussing the April book club selection, Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell. They share their top takeaways about treating time valuably, how to best go about starting to delegate, where an assistant can fit in, and more. Find the full book
- [#830: Optimal Efficiency Hacks](https://www.thedentalateam.com/podcast/830-optimal-efficiency-hacks/) - Kiera goes through different positions in the practice and gives advice on how to streamline. Examples include how office assistants can maximize their time; when doctors and office managers should schedule their week; the power of clustering and cadence; and more. Episode resources: Reach out to Kiera Virtual Consulting Subscribe to The Dental A-Team podcast
- [#831: Fast-track your SOPs & Operations Manual](https://www.thedentalateam.com/podcast/831-fast-track-your-sops-operations-manual/) - Join Kiera as she uncovers the power of SOPs and Operations Manuals for dental practices. Learn how these tools can save time, ensure consistency, and streamline your operations. Discover practical tips for creating your own manual, from dividing tasks among team members to keeping protocols user-friendly and accessible. Tune in for expert advice on storage
- [#832: Staying Human in Automation](https://www.thedentalateam.com/podcast/832-staying-human-in-automation/) - Kiera is joined by Pedro Becker of Axle to talk about how to effectively use a centralized dental platform that utilizes artificial intelligence while staying human. Points of conversation include learning curves with automation, how this software is transforming dentistry, what's easy for the patient and the practice, and more. Episode resources: Learn about Axle
- [#833: Mastering Wealth and Wellness](https://www.thedentalateam.com/podcast/833-mastering-wealth-and-wellness/) - Kiera touches on the best-of from this year's Dental A-Team Summit, including: your relationship between your work life and personal life; increasing production or improving efficiency; facing the pain of change; building long-term wealth; and more. Episode resources: Reach out to Kiera Practice Momentum Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team
- [#834: Build a Fun (& Productive) Culture](https://www.thedentalateam.com/podcast/834-build-a-fun-productive-culture/) - This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy booster, and more. Episode resources: Wish Tiff and Kiera a happy birthday! Virtual Consulting Subscribe to The Dental A-Team
- [#835: The Value of a Phone Call](https://www.thedentalateam.com/podcast/835-first-impressions-matter-whats-your-offices-first-impression/) - When it comes to a prospective patient's first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the information to request, and more. Episode resources: Reach out to Tiff
- [#836: Clarity Around DSOs](https://www.thedentalateam.com/podcast/836-clarity-around-dsos/) - Get ready for a deep dive on DSOs. Kiera is joined by Brannon Moncrief, principal and CEO of McLerran + Associates, an industry leader in dental practice sales and sell-side advisory for DSOs. Basically, if you want insight about selling to a DSO, this episode is for you. Kiera and Brannon discuss: Pros and cons
- [#837: Beyond Hello: Creating Lasting First Impressions in Dental Offices](https://www.thedentalateam.com/podcast/837-beyond-hello-creating-lasting-first-impressions-in-dental-offices/) - Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From personalized greetings to thorough attention to cleanliness and organization, they emphasize the importance of every detail in shaping
- [#838: Handling No-Cost Patients](https://www.thedentalateam.com/podcast/838-handling-no-cost-patients/) - Just because dentistry is one of your talents doesn't mean it's not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you're not prepared. In this episode, Kiera gives three pointers to addressing when someone inevitably drops your name in hopes of a
- [#839: Effective + Efficient Appointments in 4 Steps](https://www.thedentalateam.com/podcast/839-effective-efficient-appointments-in-4-steps/) - Tiff and Dana are back with more tips to perfect your patient experience and office systems. This episode focuses on maximizing appointment efficiency from both the doctor side and hygiene side. The consultants walk through four critical steps: Taking an inventory of your appointment process Consider timing with a fine-toothed comb Implement block scheduling the
- [#840: Easy Way to Get More New Patients](https://www.thedentalateam.com/podcast/840-easy-way-to-get-more-new-patients/) - Kiera is joined by Dr. Brian Harris, the founder of Smile Virtual, to talk about cosmetic dentistry and virtual consulting. They touch on cosmetic needs in the current economy and how social media changed the game, as well as implementing virtual consulting and the way to get patients to want to do it. Dr. Harris
- [#841: Book Club: High Output Teams Simplified](https://www.thedentalateam.com/podcast/841-book-club-high-output-teams-simplified/) - Kiera reviews May's DAT Book Club selection, High Output Management by Andrew S. Grove and why her takeaways are complicated. A few of her favorite ideas from the book: delegation is not abdication; allow time to connect; and why less is more when it comes to performance reviews. Find the full book club rundown here!
- [#842: How (Good) Handoffs Increase Case Acceptance](https://www.thedentalateam.com/podcast/842-how-good-handoffs-increase-case-acceptance/) - The right handoff can go such a long way. In this episode, Tiff and Dana break down why handoffs are so important for patients, how handoffs can extend from chairside to checkout, and the best way to know if your practice's communication with patients and each other is working effectively. Episode resources: Reach out to
- [#843: Take a Moment to Slow Down](https://www.thedentalateam.com/podcast/843-take-a-moment-to-slow-down/) - Kiera explores not only why so many people want to slow down in their everyday lives — but also what happens once you're slowed down. Episode resources: Reach out to Kiera Sign up for DAT's Weekly Webinar Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent
- [#844: Achieving Your Dream Dentistry Life](https://www.thedentalateam.com/podcast/844-achieving-your-dream-dentistry-life/) - Kiera is joined by Dr. Jamin Houser of Castle Valley Dental in Colorado to talk about reaching that dream life! Dr. Houser has achieved a minimal work week while still being able to engage with all the aspects he loves about dentistry. He shares with Kiera what it took to get him to his idyllic
- [#845: How to Vacation Without Your Business Losing Money](https://www.thedentalateam.com/podcast/845-how-to-vacation-without-your-business-losing-money/) - Warmer weather means vacations are on our mind. Kiera talks about how to take those two-week vacations (or more!) and not have it affect your practice's profit and loss. It's about planning, yes, but Kiera gives you the variables to consider as you calculate how much you can vacation based on your practice's output. Episode
- [#846: Unconventional Ways to Cut Costs In Your Practice](https://www.thedentalateam.com/podcast/846-unconventional-ways-to-cut-costs-in-your-practice/) - Kiera gives listeners tips that you can implement right now to start trimming the fat on practice costs and making more money. Suggested actions include reviewing your PnL monthly, buying discounted supplies, utilizing a productive schedule, and more. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Virtual Consulting Subscribe to The Dental
- [#847: Co-Diagnosing: Pre-Game Strategies](https://www.thedentalateam.com/podcast/847-co-diagnosing-pre-game-strategies/) - What Would Doctor Do? Tiff and Dana educate about how to set up doctor's diagnosis with some pre-gaming strategies. It's as easy as 1-2-3: Calibrate the language and focus Set clear expectations Doctors, empower your team The consultants give examples of how to go about this, plus insight on why this will improve how your
- [#848: How to Handle Rude Patients](https://www.thedentalateam.com/podcast/848-how-to-handle-rude-patients/) - There's always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There's always a lesson to be learned in these situations. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Practice Momentum
- [#849: Tip For Better Communication](https://www.thedentalateam.com/podcast/849-tip-for-better-communication/) - Something many dental practices tend to forget: passing off information with open communication in mind. Tiff and Dana review why handoffs are so critical to building trust and increasing patient acceptance. They touch on diagnosing with the patient in the room, having conversations directly with them, why NDTRs need to be implemented, and more. Episode
- [#850: Consider This When Buying/Maximizing a Practice](https://www.thedentalateam.com/podcast/850-consider-this-when-buying-maximizing-a-practice/) - Kiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as: What's the AR? What procedures are being offered and is there room to add more? How is the team communication? How are supplies purchased? Then she suggests how to
- [#851: The Actual Value of Knowing Your Ideal Patient](https://www.thedentalateam.com/podcast/851-the-actual-value-of-knowing-your-ideal-patient/) - We've talked about it before: Your patient avatar is crucial for success (listen to episode 747, Creating a Raving Fan Patient). Now, it's time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on… Reverse engineering your ideal avatar Considering the right metrics Working with your marketing
- [#852: How to Handle Emergency After-Hour Calls](https://www.thedentalateam.com/podcast/852-how-to-handle-emergency-after-hour-calls/) - Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response. Define "true emergency" — what should the doctor actually have to come in for? Role play! Listen to example calls and set language to use. Place daily blocks for those emergency appointments. She adds a couple additional pieces of advice, including
- [#853: It's Time to Turn Your Patients Onto Membership Plans](https://www.thedentalateam.com/podcast/853-its-time-to-turn-your-patients-onto-membership-plans/) - With the changing landscape, Kiera gets very real with practices in this episode. She's joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you're considering dropping insurance, and how Dental Menu seamlessly slots into your
- [#854: Let's Make Systemization Simple-  Kiera's Mind Blown](https://www.thedentalateam.com/podcast/854-lets-make-systemization-simple-kieras-mind-blown/) - Welcome back to DAT Book Club! This month's selection was Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work by Nick Sonnenberg. As you'll hear, Kiera had a ton of takeaways from reading this book. She specifically touches on the following in this episode: Best ways to communicate
- [#855: Office Manager Guru Says, "Add Video to Onboarding!"](https://www.thedentalateam.com/podcast/855-office-manager-guru-says-add-video-to-onboarding/) - Tiff and Dana talk about why videos are such effective additions to your practice's operations manual. Their guidance includes the software to use, what topics to start with, who records them, and more. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe to The Dental A-Team
- [#856: Mid-Year Check-in: What's Good and What Could Be Better?](https://www.thedentalateam.com/podcast/856-mid-year-check-in-whats-good-and-what-could-be-better/) - We're halfway through 2024! That means we're halfway toward the goals made at the beginning of the year. In this episode, Kiera reminds listeners to prep for the end of the year now by touching base with the right people, and adjusting or pivoting where necessary. Episode resources: Reach out to Kiera Practice Momentum Group
- [#858: Deciphering Your True Overhead](https://www.thedentalateam.com/podcast/858-deciphering-your-true-overhead/) - Tiff and Dana share the Dental A-Team method to understanding your practice's true overhead, and how to budget to get that overhead to where you want it to be. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team
- [#859: Fun Dental Facts For the 4th of July](https://www.thedentalateam.com/podcast/859-fun-dental-facts-for-the-4th-of-july/) - This episode is for those who want a good time. Happy Fourth of July! Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.654) Hello, Dental A Team Listeners. This is Kiera and happy 4th of July. You
- [#860: Prepping for Uncertainty](https://www.thedentalateam.com/podcast/860-prepping-for-uncertainty/) - Amid the tumult of an election year and rising inflation, Kiera is joined by Brad with Dental Warranty to talk about peace of mind. Together, they discuss why warranty is so critical, what additional revenue looks like, how to sell patients on the investment, and more. Episode resources: Learn more about Dental Warranty Get a
- [#861: Onboarding Effectively (and Using Your Team to Do So)](https://www.thedentalateam.com/podcast/861-onboarding-effectively-and-using-your-team-to-do-so/) - Tiff and Dana walk through what onboarding is, and how to utilize your team to update and carry out the methods. The consultants touch on how to prioritize the onboarding schedule, what often is missed in the onboarding process, and why it's so critical to be systems-dependent instead of people-dependent. Episode resources: Reach out to
- [#862: Getting Team Buy-in For a New Service](https://www.thedentalateam.com/podcast/862-getting-team-buy-in-for-a-new-service/) - Brad Titensor with Dental Warranty is back already! This time, he and Kiera talk about getting your team excited about incorporating and utilizing a new service in the practice, including: steps for integration, goal-setting, building habits, and what a presentation to patients sounds like. Episode resources: Learn more about Dental Warranty Get a DAT discount
- [#863: 3 Tips for Upping Your Internal Referral Game](https://www.thedentalateam.com/podcast/863-3-tips-for-upping-your-internal-referral-game/) - Tiff and Dana are wrapping up their series of marketing-focused episodes. This week, they discuss internal referrals. They talk about three things to ramp up success with these referrals: Identify your why Know your patient avatar Bring a competitive spirit Episode resources: Reach out to Tiff and Dana Sign up for our FREE Monthly CE
- [#864: Earn More & Work Less](https://www.thedentalateam.com/podcast/864-earn-more-work-less/) - Re-releasing one of DAT's most popular episodes! Dr. Jesse Green is back on the podcast to share more real-life experiences of a dentist. In this episode, Dr. Green shares with Kiera how to move your practice from being profitable to scalable. He shares specific insight about: How to become a training institution How to best
- [#865: Stop Being Afraid of Your PnL](https://www.thedentalateam.com/podcast/865-stop-being-afraid-of-your-pnl/) - As a follow-up to episode 858 (Deciphering Your True Overhead), Tiff and Dana circle back to focus on managing your practice's debt by knowing your PnL. They touch on how to interpret your numbers, considering whether the debt is worth it, healthy money ranges, and a ton more. Episode resources: Reach out to Tiff and
- [#866: It's Time to Modernize Payment Processing!](https://www.thedentalateam.com/podcast/866-its-time-to-modernize-payment-processing/) - Mark Rasmussen of Moolah is on the podcast with Kiera! Moolah is all about modernization of payment in dental practices. Mark and Kiera talk about Moolah and its full suite of payment tools, what modernized payments look like in dentistry, software/devices to use, honest processing fees, and more. Bonus: Dental A-Team listeners get a pricing
- [#867: Identify (+ Implement) the Best CE Opportunities](https://www.thedentalateam.com/podcast/867-identify-implement-the-best-ce-opportunities/) - As DAT visits with practices, the consultants are hearing more about CE options: doctors and team members who feel like they're consuming too much or spending too much money for not enough or not the right kind of education. This episode is all about finding the right CE for your practice right now. Tiff and
- [#868: DAT Book Club: Clear Your Limiting Beliefs](https://www.thedentalateam.com/podcast/868-dat-book-club-clear-your-limiting-beliefs/) - Britt reviews the July book club selection, You Can Heal Your Life by Louise Hay, by touching on the principles that most stood out to her: clearing out your limiting beliefs, knowing the power of the present moment, applying a positive narrative to your life, and more. Find the full book club rundown here! Episode
- [#869: How To Outsource Your Billing](https://www.thedentalateam.com/podcast/869-how-to-outsource-your-billing/) - Rereleasing one of DAT's most popular episodes! Kiera is joined by Tiffany at eAssist to talk all things outsourcing. eAssist is a remote dental billing company that offers a variety of services (like dental billing, patient billing, insurance verification). Together, Kiera and Tiffany touch on the following topics: How outsourcing can help increase your front
- [#870: Office Autopsy: A Complete Schedule Overhaul](https://www.thedentalateam.com/podcast/870-office-autopsy-a-complete-schedule-overhaul/) - In this office autopsy episode, Kiera shares an example of a doctor who's hungry to evolve. After approaching the Dental A-Team with the hope to be a more confident business owner, Kiera and the doctor reviewed the practice's systems with a fine-toothed comb. Improvements to the practice were made by establishing core values, building a
- [#871: Increase Profitability with Your AR](https://www.thedentalateam.com/podcast/871-increase-profitability-with-your-ar/) - Consultants Tiff and Dana talk all about accounts receivable and why knowing your numbers is so critical to practice success. Hint: Once you know where your numbers sit at, you can develop systems to improve the areas in need of help. Episode resources: Reach out to Tiff and Dana Tune Into DAT's Monthly Webinar Practice
- [#872: Are Your Systems Outdated?](https://www.thedentalateam.com/podcast/872-are-your-systems-outdated/) - It's a very techie world out there, meaning there's probably a more streamlined way to perform some of the systems in your practice. In this episode, Kiera talks about how to go about innovating before you're forced to. She touches on different points to check on in your practice, and gives ideas for outsourcing opportunities
- [#873: Create Lasting Impressions With Your Patients](https://www.thedentalateam.com/podcast/873-create-lasting-impressions-with-your-patients/) - Focusing on relationship-building with your patients is a surprisingly effective way to establish long-term success in the practice. Tiff and Dana discuss why these relationships are such difference-makers, the two methods most critical to creating connection, and how to start implementing that success today. Episode resources: Reach out to Tiff and Dana Tune Into DAT's
- [#874: Vibe Check! Patient Experience A-Z](https://www.thedentalateam.com/podcast/874-vibe-check-patient-experience-a-z/) - Rereleasing one of DAT's most popular episodes! Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself: What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern? What companies have the type of experience you want your patients
- [#875: Keep Those Hygiene Schedules Full](https://www.thedentalateam.com/podcast/875-keep-those-hygiene-schedules-full/) - Tiff and Dana drill down on how practices can avoid their hygiene schedules falling apart, including the benefit of ASAP lists and their opinions on re-care. Episode resources: Reach out to Tiff and Dana Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the
- [#876: Have a Slam-Dunk September](https://www.thedentalateam.com/podcast/876-have-a-slam-dunk-september/) - Kiera encourages practices to send out end-of-year benefit letters now, just in time for the slow-down in September. As a bonus, she includes the lingo those letters can include. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review
- [#877: Billing: Dealing With Denials + Old Balances](https://www.thedentalateam.com/podcast/877-billing-dealing-with-denials-old-balances/) - Kiera educates listeners on how to install systems in the billing department that can better flow out to the clinical teams so denials and old balances can disappear once and for all. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental
- [#878: Treatment Planning: What's Best For the Patient?](https://www.thedentalateam.com/podcast/878-treatment-planning-whats-best-for-the-patient/) - Tiff and Dana lay out the most critical piece when it comes to communicating with patients during treatment planning: Focus on the patient's health, not money or insurance. Episode resources: Reach out to Tiff and Dana Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#879: Book Club: Business Is a Game of Strategies](https://www.thedentalateam.com/podcast/879-book-club-business-is-a-game-of-strategies/) - Britt talks about the latest book club read, Your Next Five Moves: Master the Art of Business Strategy by Patrick Bet-David. This book is a great reminder that career success is not one-size-fits-all. Find the full book club rundown here! Episode resources: Reach out to Britt Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting
- [#880: What I Wish They Taught in Dental School](https://www.thedentalateam.com/podcast/880-what-i-wish-they-taught-in-dental-school/) - Every 3rd Thursday at 4:30 p.m. Pacific Time, the Dental A-Team hosts a free webinar on what should've been taught in dental school, but probably wasn't. Topics can include how to make your practice run smoother, how to think about DSOs, life as an associate, and more! Episode resources: Reach out to Kiera Tune Into
- [#881: Priority Scheduling: Ideal Week + Ideal Schedules](https://www.thedentalateam.com/podcast/881-priority-scheduling-ideal-week-ideal-schedules/) - Rereleasing one of DAT's most popular episodes! Dr. Dave Moghadam returns to the Dental A-Team podcast! This time, he's giving the goods on priority scheduling, something he's been working with for over a year now. He and Kiera go deep into priority scheduling with the following highlights: How to map out ideal schedule Keeping it
- [#882: Give Your Patients a Memorable Experience](https://www.thedentalateam.com/podcast/882-give-your-patients-a-memorable-experience/) - We all want our patients to be raving fans of our practice, right? Kiera gives tips on how to have your patients know they've hit an absolute gold mine in terms of dental care. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast
- [#883: Read the Schedule Like a Pro](https://www.thedentalateam.com/podcast/883-read-the-schedule-like-a-pro/) - Britt and Tiff talk about how to look outside your department's corner of the schedule, including the power of X's and slashes and why this method will set your practice up for success. Episode resources: Reach out to Tiff and Britt Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team
- [#884: Use Hygiene to Increase Profitability](https://www.thedentalateam.com/podcast/884-use-hygiene-to-increase-profitability/) - Tiff and Britt talk about how practices can give a boost to the hygiene department's profitability, especially as 2024 gets closer to its end. Specifically, the two give insight on increased re-care, appointment efficiency, and consistent SRP. They also discuss ensuring your practice has enough hygienists in the first place for your client load. Episode
- [#885: Perks of Being an Associate Dentist](https://www.thedentalateam.com/podcast/885-perks-of-being-an-associate-dentist/) - Kiera joins Haley Schultz on The Dental Download podcast to talk about maximizing associate dentistry. They discuss how to go about learning about numbers, overhead, meeting cadence, leadership and more, as well as the Dental A-Team's educational resource for new dental school grads. Episode resources: Listen and subscribe to The Dental Download podcast Listen to
- [#886: Hygiene Handoffs: Up Your Case Acceptance!](https://www.thedentalateam.com/podcast/886-hygiene-handoffs-up-your-case-acceptance/) - Rereleasing one of DAT's most popular episodes! Did you know there's a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources:
- [#887: Ensure Your New Patients Are Staying](https://www.thedentalateam.com/podcast/887-ensure-your-new-patients-are-staying/) - Tiff and Britt discuss ways a practice can make sure their new patients are sticking around, including the importance of gaining feedback from those folks who are leaving and double-checking there's a chain of accountability in the first place. Episode resources: Reach out to Kiera and Britt Tune Into DAT's Monthly Webinar Practice Momentum Group
- [#888: Insider Scoop on What Office Managers Do](https://www.thedentalateam.com/podcast/888-insider-scoop-on-what-office-managers-do/) - Rereleasing one of DAT's most popular episodes! What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics: The
- [#889: Here's Where Practices Fall Short When Hiring](https://www.thedentalateam.com/podcast/889-heres-where-practices-fall-short-when-hiring/) - Cory Pinegar of CallForce joins Tiff to talk about how to successfully hire the best people for your practice. They discuss the importance of consistent communication, what happens when one team member isn't fitting, bringing on remote workers, and more. Episode resources: Check out CallForce Get in touch with Cory directly: cory@getcallforce.com Listen to episode
- [#890: Hacks for Increasing Profitability](https://www.thedentalateam.com/podcast/890-hacks-for-increasing-profitability/) - Rereleasing one of DAT's most popular episodes! Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time
- [#891: Who Builds the Ops Manual?](https://www.thedentalateam.com/podcast/891-who-builds-the-ops-manual/) - Tiff and Dana take a look at the mechanisms that go into building an operations manual: who participates versus who keeps everyone on track, what's the timeline, what type of accountability methods come into play, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe
- [#892: Hiring Outside of Dentistry](https://www.thedentalateam.com/podcast/892-hiring-outside-of-dentistry/) - Kiera talks about how to effectively hire team members who don't have formal dentistry training — and how they can be some of the best employees you'll ever have. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review
- [#893: There's Still Time to Meet Your 2024 Practice Goals](https://www.thedentalateam.com/podcast/893-theres-still-time-to-meet-your-2024-practice-goals/) - It's time to assess the goals you set for your practice this year. In this episode, Tiff and Dana discuss taking a good look at those 2024 goals, considering the averages and trends in order to project out, starting to think about 2025, and more. Episode resources: Reach out to Tiff and Dana Tune Into
- [#894: Book Club: Die with Zero, Maximize Your Life Experiences](https://www.thedentalateam.com/podcast/894-book-club-die-with-zero-maximize-your-life-experiences/) - Kiera reviews the September book club selection: Die with Zero: Getting All You Can from Your Money and Your Life by Bill Perkins. She compares the Die with Zero method with profit-first, talks about applying this mindset in her own life, and how to enjoy life richly. Find the full book club rundown here! Episode
- [#895: HR 101: Classify Your Employees Correctly (Or Else)](https://www.thedentalateam.com/podcast/895-hr-101-classify-your-employees-correctly-or-else/) - Paul Edwards, HR extraordinaire and founder of CEDR, breaks down with Kiera the classification of employees from a federal perspective. He touches on how to know if you're classifying employees right, where state laws come into play, what happens when there are penalties, and more. Episode resources: Learn more about CEDR Join the CEDR Facebook
- [#896: Roadmapping Your Goals](https://www.thedentalateam.com/podcast/896-roadmapping-your-goals/) - Tiff and Dana talk about setting yourself up for success, goal edition. When you begin to work toward your dreams for your practice, do you take an all-encompassing approach? This episode focuses on creating a roadmap for those goals to make them easier to reach. Episode resources: Reach out to Tiff and Dana Tune Into
- [#897: How to Cross-Train Your Positions](https://www.thedentalateam.com/podcast/897-how-to-cross-train-your-positions/) - Kiera talks about why it's so critical to have two people in each department who know everything backward and forwards, as well as how to train team members to become those position experts. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become
- [#898: An Interview With the Bloody Tooth Guy](https://www.thedentalateam.com/podcast/898-an-interview-with-the-bloody-tooth-guy/) - Kiera sits down with certified oral and maxillofacial surgeon Dr. Jason Auerbach, also known as @bloodytoothguy on social media. They discuss Dr. Auerbach's love for and journey through his career, standout surgery moments, the pros and cons of building his DSO, marketing advice that will take you far, and more. Episode resources: Follow Dr. Auerbach
- [#899: A Guide to Celebrating Your Team!](https://www.thedentalateam.com/podcast/899-a-guide-to-celebrating-your-team/) - Tiff and Dana are encouraging listeners to start planning for an end-of-year celebration now to show your appreciation for the team. Their advice includes ideas that cost money, and ones that don't! Episode resources: Reach out to Tiff and Dana Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast
- [#900: Manage Your Inventory Like a Pro](https://www.thedentalateam.com/podcast/900-manage-your-inventory-like-a-pro/) - So much of practice profitability comes from tracking supplies and overhead. Kiera pulls back the curtain on how practices can keep track of supplies, avoid shortages, and stay within budget. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum!
- [#901: How to Have the Perfect Quarterly Meeting](https://www.thedentalateam.com/podcast/901-how-to-have-the-perfect-quarterly-meeting/) - Kiera is a guest on the Dental Lighthouse Podcast with Jason Tanoory to talk about the power of quarterly meetings. They discuss the benefits of a third party, how to have healthy conversations, and why there needs to be an atmosphere of trust and vulnerability to have good communication. Episode resources: Listen to the Dental
- [#902: How to Successfully Expand Your Range of Services](https://www.thedentalateam.com/podcast/902-how-to-successfully-expand-your-range-of-services/) - Is there a service in the dentistry field you're interested in learning more about — perhaps enough to add it to your practice? Tiff and Britt dive deep into how to go about expanding services. They give examples, how to tap into your creative side, hurdles that might come up and how to pivot, and
- [#903: Happy National Boss's Day!](https://www.thedentalateam.com/podcast/903-happy-national-bosss-day/) - Tiff, Britt, and Dana are on the podcast to celebrate those guiding dental practices around the country, including Dental A-Team's own, Kiera Dent. Let's give it up to the bosses who we know constantly have their teams' well-being top of mind. Episode resources: Reach out to Tiff, Britt, and Dana Tune Into DAT's Monthly Webinar
- [#904: Getting Creative in a Saturated Market](https://www.thedentalateam.com/podcast/904-getting-creative-in-a-saturated-market/) - Kiera and Britt are joined by Dr. Renae Sweeney, a dentist in South Florida who put in a lot of work to make her practices stand out. The three discuss how she was able to effectively find her client base, the importance of staying confident in your goals, and more. Episode resources: Follow Dr. Sweeney
- [#905: All About Fees: Increases, Negotiations, and More](https://www.thedentalateam.com/podcast/905-all-about-fees-increases-negotiations-and-more/) - Tiff and Britt discuss what the end of 2024 should ideally look like as far as fee schedule analyses and negotiations. They touch on comparisons within your area, the right percentile to aim for, when to send out negotiation letters and requests, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT's
- [#906: 3 Ways a Consultant Can Help You Thrive Now and in 2025](https://www.thedentalateam.com/podcast/906-3-ways-a-consultant-can-help-you-thrive-now-and-in-2025/) - Did you know? Practices working with the Dental A-Team tend to see a 10 to 30% increase in revenue and at least a 5 to 10% decrease in overhead. In this episode, Kiera talks about key ways hiring a consultant for your practice will boost your success. Episode resources: Reach out to Kiera Tune Into
- [#907: Successful Step-by-Step From 4 Ops to 8 Ops and Insane Growth](https://www.thedentalateam.com/podcast/907-successful-step-by-step-from-4-ops-to-8-ops-and-insane-growth/) - Kiera speaks with Drs. Nick and Whitney Forsythe about their journey of being married and buying (then growing) a dental practice, and where they are now. Points include not letting work ruin a personal life, laying the groundwork for a good reputation, managing schedules, and more. Episode resources: Reach out to Kiera Tune Into DAT's
- [#908: Book Club: Prioritize A Higher Level of Fun (!!!)](https://www.thedentalateam.com/podcast/908-book-club-prioritize-a-higher-level-of-fun/) - Kiera and Dana download the latest Dental A-Team book, The Power of Fun: How to Feel Alive Again by Catherine Price. Specifically, the two discuss why it's so important to strive for playfulness, connection, and fun even in the workplace, as well as a new DAT project — coming March 2025! Find the full book
- [#909: How to Stay Consistent During the End-of-Year Rush](https://www.thedentalateam.com/podcast/909-how-to-stay-consistent-during-the-end-of-year-rush/) - Tiff and Britt are here to give advice on how to maintain consistency during the busiest times. They talk about keeping a positive mindset when things become stressful, how to avoid getting stuck in "fix mode," how to find what tasks you can automate, and more. Episode resources: Reach out to Tiff and Britt Tune
- [#910: How To Turn 4 Dental Practice Tricks Into Treats!](https://www.thedentalateam.com/podcast/910-how-to-turn-4-dental-practice-tricks-into-treats/) - Happy Halloween! In this episode, Kiera lists four "tricks" in dental practices that might scare a practice owner off, and gives advice on how to turn them into treats. Leaking revenue A team that doesn't care about company goals Untapped potential holding you back Low case acceptance and high overhead Episode resources: Reach out to
- [#911: Building Your Perfect Day Is as Easy as This](https://www.thedentalateam.com/podcast/911-building-your-perfect-day-is-as-easy-as-this/) - Often when scheduling appointments, it's all about the patient. But what about the doctor or team members? Britt and Tiff give tips for scheduling while keeping efficiency and quality in mind (for both parties). Episode resources: Reach out to Tiff and Britt Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental
- [#912: Are You On Track For 2024 To End?](https://www.thedentalateam.com/podcast/912-are-you-on-track-for-2024-to-end/) - Kiera gives listeners advice on what they should be checking in on with their practices as 2024 begins to wind down. This could be finances, operations, staffing, or personal health. She also encourages setting strategic goals as you begin to forecast 2025. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum
- [#913: How To Win Your Patients Over](https://www.thedentalateam.com/podcast/913-how-to-win-your-patients-over/) - Kiera is a guest on Dr. Gallagher's Podcast in this crossover episode! There is a lot of important ground covered here, including how to establish the ideal practice flow, the differences in consulting between speciality and general practices, why being a human being feels like a lost art, how to hire the best people, and
- [#914: This Is Your Ideal Marketing Growth Strategy](https://www.thedentalateam.com/podcast/914-this-is-your-ideal-marketing-growth-strategy/) - Josh Scott of Studio EightyEight is back for more! He joins Kiera to talk about the marriage of creativity with performance marketing for dental practices, how to pull meaning from conversations when talking about dentistry, why putting yourself out there actually helps your patients, and more. Episode resources: Learn more about Studio EightyEight Reach out
- [#915: Tips + Tricks to Make Coding Exciting (and Accurate)](https://www.thedentalateam.com/podcast/915-tips-tricks-to-make-coding-exciting-and-accurate/) - Tiff and Dana discuss the importance of coding accuracy in dental practices. That includes universal codes everyone can understand, how to stay up-to-date on resources, the best way to know team members are getting paid for all their work, different codes across specialties, and more. Episode resources: Reach out to Tiff and Dana Tune Into
- [#916: How to Boost Employee Engagement](https://www.thedentalateam.com/podcast/916-how-to-boost-employee-engagement/) - The more engaged your team members are with your practice, the happier everyone (patients included) is. Kiera shares four questions to ask employees in connection to their engagement, then breaks down how to interpret the responses and what to put into place for improvement. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar
- [#917: The Art of Maximizing the EFDA](https://www.thedentalateam.com/podcast/917-the-art-of-maximizing-the-efda/) - Tiff and Dana discuss the ideal ways to utilize expanded functions dental assistants (EFDAs). They provide different ideas of how an EFDA can effectively fill in gaps, address scheduling SNAFUs, why state regulations need to be taken into consideration, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT's Monthly Webinar Practice
- [#918: 3 Steps For an Effective Leadership Meeting](https://www.thedentalateam.com/podcast/918-3-steps-for-an-effective-leadership-meeting/) - Kiera breaks down need-to-know pieces of leadership meetings—ones that are regularly scheduled, have focused agendas, and require personal ownership from each person present. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.798)
- [#919: Debriefing 2024](https://www.thedentalateam.com/podcast/919-debriefing-2024/) - Kiera and Britt outline how to go about assessing 2024 for your practice. They give three metric areas and discuss questions for evaluating each: Profitability and business Clinician and dentistry skill Personal and team fulfillment Included in all that is the recognition of accomplishments. Don't forget to celebrate! Episode resources: Reach out to Kiera and
- [#920: Book Club: Right Person, Right Place, Cheaper Cost](https://www.thedentalateam.com/podcast/920-book-club-right-person-right-place-cheaper-cost/) - Kiera and Britt review Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan. The theory is to consider how much time you're spending on tasks that would be done better and cheaper, and give you more time for other tasks that only you can do. Kiera and Britt give
- [#921: Why Perio Calibration Matters (Even When You Think It Doesn't)](https://www.thedentalateam.com/podcast/921-why-perio-calibration-matters-even-when-you-think-it-doesnt/) - This one's for the doctors and hygienists. Tiff and Britt discuss why perio calibration matters, how accountability on top of that improves practice-wide success, the right percentages your hygiene department should be reaching, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The
- [#922: Thanks For Being Part of a Dream Come True!](https://www.thedentalateam.com/podcast/922-thanks-for-being-part-of-a-dream-come-true/) - Here's to the people who make your life incredible. Happy Thanksgiving! Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and happy Thanksgiving. You
- [#923: End of Year Crunch? No Need to Panic!](https://www.thedentalateam.com/podcast/923-end-of-year-crunch-no-need-to-panic/) - Tiff and Dana spell out how to avoid the crunch-time that always seems to crop up each December. They give advice on how to find the just-right daily metric for your practice, the power of adding procedure codes, how to get the whole team rallied for the cause, and more. Episode resources: Reach out to
- [#924: 2025: Getting Creative For Your Practice](https://www.thedentalateam.com/podcast/924-2025-getting-creative-for-your-practice/) - Kiera lays out a ton of ideas on how practices should be looking ahead to 2025, including the right percentage growth to aim for, why you actually can take time off for vacation, and more. Episode resources: Reach out to Kiera Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team
- [#925: Rising From Rock Bottom](https://www.thedentalateam.com/podcast/925-rising-from-rock-bottom/) - In this powerful episode, Kiera is joined by John Jackson, executive director of Defy Ventures, Utah. John shares his history as a criminal, the time he spent incarcerated for his crimes, and how he found the power to change. Kiera and John met through a Tony Robbins' Business Mastery earlier this year, and Defy Ventures
- [#926: Update Your Ops Manual Without Breaking a Sweat](https://www.thedentalateam.com/podcast/926-update-your-ops-manual-without-breaking-a-sweat/) - Tiff and Dana discuss updating your operations manual in a way that doesn't completely stress you out. They dive into details about each of the following steps: Establish an ops manual point person Schedule regular updates Delegate sections Set due dates Just because it's a big deal doesn't mean the process can't be fun and
- [#927: Navigating Burnout: "It's Not A Dead End, It's A Cul-de-sac"](https://www.thedentalateam.com/podcast/927-navigating-burnout-its-not-a-dead-end-its-a-cul-de-sac/) - Dr. Brian Harris of Smile Virtual gets real and raw with Kiera. The topic: burnout, and how Dr. Harris navigated it to boost himself toward success. He talks about what that meant personally, professionally, as well as tackling the reality of finances and production with a practice partner, and more. Episode resources: Learn about Smile
- [#928: Maintaining Patient Trust After A Senior Partner Leaves](https://www.thedentalateam.com/podcast/928-maintaining-patient-trust-after-a-senior-partner-leaves/) - Dr. Brian Harris is back once more, this time talking about how he continued the practice after his father left. He touches on financial considerations (like selling to a DSO), growing pains being part of a first-of-its-kind DSO, and more. Episode resources: Learn about Smile Virtual Listen to episode 840: Easy Way to Get More
- [#929: 3 Unexpected Attributes For a Winning Dental Team](https://www.thedentalateam.com/podcast/929-3-unexpected-attributes-for-a-winning-dental-team/) - To inspire the most effective team for your practice, Kiera shares three key attributes that need to exist among staff members: Trust and vulnerability Healthy debate Peer-to-peer accountability Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.05) Hello, Dental A Team Listeners. This is
- [#930: Getting To That 10% More](https://www.thedentalateam.com/podcast/930-getting-to-that-10-more/) - Tiff and Dana are here to gameplan your goals for 2025 by starting big and breaking it into smaller and more attainable pieces. They discuss aspects to consider, such as profitability, time management, tracking systems, and more. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: The
- [#931: Book Club: Focusing With Deep Intent](https://www.thedentalateam.com/podcast/931-book-club-focusing-with-deep-intent/) - It's Dental A-Team's last book club episode of 2024! December's book is Deep Work: Rules for Focused Success in a Distracted World by Cal Newport. Kiera dives deep (heh) into what it means to work with such intensity in a world overrun with distractions, including layers of cognitive focus, an increase in the ability to
- [#932: The Magic of Excitement](https://www.thedentalateam.com/podcast/932-the-magic-of-excitement/) - Merry Christmas Eve! Kiera talks about how dental teams can apply the excitement and anticipation associated with holidays to their practices and work spaces. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and Merry Christmas
- [#933: Merry Christmas, Dental A-Team Family!](https://www.thedentalateam.com/podcast/933-merry-christmas-dental-a-team-family/) - Kiera invites listeners to consider what gift(s) they provide others — whether it's patients or team members, or in a more personal capacity. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.422) Hello, Dental A Team listeners. This is Kiera and Merry Christmas. If
- [#934: It's Time to Reevaluate Your Handbook](https://www.thedentalateam.com/podcast/934-its-time-to-reevaluate-your-handbook/) - Did team members in your practice have to have any hard conversations this year? Maybe about dress code or drug testing? Did that new PTO policy work? Were there uncomfortable topics with patients? Tiff and Dana give advice on how to go about updating your handbook as 2024 comes to an end, so you can
- [#935: Prompts to Reflect on 2024](https://www.thedentalateam.com/podcast/935-prompts-to-reflect-on-2024/) - On this final day of 2024, Kiera gives listeners a series prompts to reflect on the past year — personal, professional, and many stops in between. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.964) Hello, Dental A Team listeners. This is Kiera and
- [#936: 2025: The Year to Thrive](https://www.thedentalateam.com/podcast/936-2025-the-year-to-thrive/) - Happy New Year! Instead of setting resolutions to start off 2025, Kiera tries a different route: identity changes. What fights can you stop starting in your personal or professional life in order to become the best person, the best dental hygienist, the best doctor, the best _______ you can be in the new year? Episode
- [#937: The Full Picture of Practice Success](https://www.thedentalateam.com/podcast/937-the-full-picture-of-practice-success/) - Tiff and Dana start their first episode of the 2025 focused on getting the entire practice team on board with goals. This doesn't mean just the numbers or just the patient experience, but all the pieces of the puzzle. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review
- [#938: Fitness Amid Everyday Business](https://www.thedentalateam.com/podcast/938-fitness-amid-everyday-busyness/) - "Humans want to move, and life gets in the way." Those are the words of Laura, Kiera's personal trainer, who's the guest for this episode. Together, Kiera and Laura discuss overcoming the often quite sedentary life of dentistry professionals by bringing on a source of accountability. Episode resources: Subscribe to The Dental A-Team podcast Join
- [#939: Strategic Tips for 2025](https://www.thedentalateam.com/podcast/939-strategic-tips-for-2025/) - Figuring out how to drink from the firehouse of the new year can be overwhelming. Tiff and Britt give suggestions on where to start your journey to improving your practice's growth, or perfecting your scheduling, or addressing high cancellations — or whatever your goal is in 2025. Episode resources: Subscribe to The Dental A-Team podcast
- [#940: What Leaders Should Not Do](https://www.thedentalateam.com/podcast/940-what-leaders-should-not-do/) - Kiera is joined by DAT Consultant Dana Morsell to talk about common leadership pitfalls, and how you can overcome them. They discuss such points as: Thinking you have to make all the decisions Navigating a lack of creativity or problem-solving Being too focused on goals, and not enough on happiness And more Episode resources: Subscribe
- [#941: The Path to Multi-Practice Success](https://www.thedentalateam.com/podcast/941-the-path-to-multi-practice-success/) - When it comes to owning and operating multiple dental practices, not everything runs the same. That's a common surprise for those overseeing multiple practices. In this episode, Tiff and Britt discuss where practices often fall short in keeping things running smoothly across all offices, and how to set yourself up for success. Episode resources: Subscribe
- [#942: How to Combat Loneliness](https://www.thedentalateam.com/podcast/942-how-to-combat-loneliness/) - Loneliness and social isolation are factors in an epidemic across the United States. Kiera takes the time to talk about ways to fight back the loneliness in our everyday lives. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.9) Hello, Dental A Team listeners.
- [#943: Office Autopsy: When Cash Flow is Low](https://www.thedentalateam.com/podcast/943-office-autopsy-when-cash-flow-is-low/) - Kiera summarizes a practice that was struggling with cash flow. She breaks down what the Dental A-Team did to pull back the curtain and find out where cash was hiding, and what was done to fix the flow. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript:
- [#944: Reignite Your Passion](https://www.thedentalateam.com/podcast/944-reignite-your-passion/) - Kiera lists a series of questions listeners can ask themselves when they're feeling a lack of passion for their job, life, relationships, and more. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.994) Hello, Dental A Team listeners. This is Kiera and I hope
- [#945: From $1.2 Million to $2.5 Million — Here's How](https://www.thedentalateam.com/podcast/945-from-1-2-million-to-2-5-million-heres-how/) - Tiff and Britt provide a play-by-play of what one practice did over the course of one year to go from producing $1.2 million to $2.5 million. This includes having the right systems in place and the right people in the right seats. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave
- [#946: Find the Hidden Value in Your Practice](https://www.thedentalateam.com/podcast/946-find-the-hidden-value-in-your-practice/) - Kiera points listeners to where opportunity for hidden savings or additional value could be lurking in your profit and loss statements. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.942) Hello, Dental A Team listeners, this is Kiera. And today I just want to
- [#947: Strategically and Effectively Plan Your Wealth](https://www.thedentalateam.com/podcast/947-strategically-and-effectively-plan-your-wealth/) - Tiff and Britt give tangible tips for creating a wealth plan of action. They cover everything from knowing what your ideal work-life balance is, when you hope to retire, the right systems you can create now to set you on your path, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Join
- [#948: The CEO Visionary + OM Implementer](https://www.thedentalateam.com/podcast/948-the-ceo-visionary-om-implementer/) - Kiera gives insight into how CEOs and office managers (or dreamers and task-drivers) can effectively work together to run the ideal dental practice — without stepping on each other's toes. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.646) Hello, Dental A Team listeners.
- [#949: Add Back $600K-$1M to Your Practice](https://www.thedentalateam.com/podcast/949-add-back-600k-1m-to-your-practice/) - Did you know you're losing $600,000 to $1 million by having open time in your schedule? Kiera talks about what is likely impacting your schedule and how to fix it (without working overtime). Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.974) Hello, Dental
- [#950: Staying Up-To-Date: Dentistry's Latest Techniques + Technology](https://www.thedentalateam.com/podcast/950-staying-up-to-date-dentistrys-latest-techniques-technology/) - Do you ever feel like there's too much happening in dentistry to keep your head on straight? Kiera talks about 4 ways you can stay up to date without being overwhelmed: Listen to podcasts Attend conferences Join a consulting group Find what you're passionate about Episode resources: Subscribe to The Dental A-Team podcast Schedule a
- [#951: Using AI + Other Tech in Your Practice](https://www.thedentalateam.com/podcast/951-using-ai-other-tech-in-your-practice/) - Artificial intelligence is steadily growing as a presence in our personal and professional lives. In this episode, Tiff and Dana talk about how AI can be used effectively in practices, game-changing technology in recent years, and the never-out-of-style human interaction among it all. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [#952: This Practice Has No Hygienist (and is Successful!)](https://www.thedentalateam.com/podcast/952-this-practice-has-no-hygienist-and-is-successful/) - Kiera is joined by Mike and Stephanie Walton of Walton Family Dentistry in Bardstown, Kentucky. For the past almost year, the Waltons have not had a hygienist in their office. They talk with Kiera about why they were struggling to keep one staffed, what led them to stop having one in the first place, and
- [#953: How to Overcome Negative Production Impacts](https://www.thedentalateam.com/podcast/953-how-to-overcome-negative-production-impacts/) - Tiff and Dana share common pitfalls that scale back your practice's production — and what to do to address them. Included solutions are Dental A-Team's scorecard and a fixed cost spreadsheet, which you can reach out to the DAT for help on: hello@thedentalateam.com. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [#954: Getting Your Team Aligned](https://www.thedentalateam.com/podcast/954-getting-your-team-aligned/) - Kiera talks about the power of 'state of the company' meetings, how to set them up, how to roll them out, and how to continue having them quarter after quarter. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.802) Hello, Dental A Team listeners,
- [#955: Spread Love Like Confetti](https://www.thedentalateam.com/podcast/955-spread-love-like-confetti/) - It's not difficult to enter a practice and feel whether a team is synergistic and they love each other versus if they have animosity and do not get along. Kiera gives advice for spreading love to team members and patients, and establishing a culture of appreciation beyond Valentine's Day. Episode resources: Subscribe to The Dental
- [#956: 3 Steps to Healthy Cash Flow](https://www.thedentalateam.com/podcast/956-3-steps-to-healthy-cash-flow/) - Kiera walks listeners through easy but critical accounts receivable systems to implement in your practice so you never have to face a financial crisis again. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00.932) Hello, Dental
- [#957: How to (Effectively) Juggle Comprehensive Dentistry](https://www.thedentalateam.com/podcast/957-how-to-effectively-juggle-comprehensive-dentistry/) - It's time for a Dental A-Team office spotlight! Dana shares with Tiff how she's worked with a practice that started off with room for financial growth, and began adding in auxiliary procedures without losing control of the business. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule
- [#958: Hiring Hygienists in Today's Economy](https://www.thedentalateam.com/podcast/958-hiring-hygienists-in-todays-economy/) - Kiera and Britt have a deep discussion on the ins and outs of hygiene right now, including what's on hygiene grads' minds, the right ranges for skill sets, how different practices are staying scrappy amid the dearth of hygienists, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental
- [#959: Build a Practice That Can Run Without You](https://www.thedentalateam.com/podcast/episode-959-build-a-practice-that-can-run-without-you/) - Tiff and Kristy talk about how doctors can get to that point where their practice can function with and without them, including taking a good and hard look at your numbers, dialing in your BAM, encouraging delegation and accountability, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental
- [#960: The New Hygienist Landscape](https://www.thedentalateam.com/podcast/960-the-new-hygienist-landscape/) - Kiera and Britt continue their conversation from episode 958, Hiring Hygienists in Today's Economy, by discussing the shifting landscape of hygiene. This includes the pros and cons of assisted hygiene, shortened appointments, practices without hygienists, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a
- [#961: Solutions For Practices' Top 3 Issues](https://www.thedentalateam.com/podcast/961-solutions-for-practices-top-3-issues/) - Kiera shares the most common problems dental practices face — scheduling inefficiencies, high overhead costs, and patient retention — and how to fix them. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.93) Hello, Dental A
- [#962: 3 Simple Steps to Boost Team Culture](https://www.thedentalateam.com/podcast/962-3-simple-steps-to-boost-team-culture/) - Kiera shares a secret weapon to high morale in the office place: celebrations. There are three steps to maximize the fun while keeping everything running smoothly: Create a birthday and celebration system. Incorporate monthly team events. Make recognition public and consistent. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental
- [#963: How Dentists Can Help Optimize Claims](https://www.thedentalateam.com/podcast/963-how-dentists-can-help-optimize-claims/) - Tiff and Kristy explain how viewing claims as stories can improve how practices can streamline that process. They touch on doctor-led language to use from start to finish, how artificial intelligence can improve the process, safety protocols to implement, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental
- [#964: Happy National Dentist's Day!](https://www.thedentalateam.com/podcast/964-happy-national-dentists-day/) - Kiera reminds dentists to prioritize wellness and support in their day-to-day. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01.006) Hello, Dental A Team listeners. This is Kiera and happy National Dentist Day. I felt like
- [#965: 3 Steps For a Smooth + Successful Associate Onboarding](https://www.thedentalateam.com/podcast/965-3-steps-for-a-smooth-successful-associate-onboarding/) - Bringing on an associate is a big move for any practices, and while the benefits fill out a long list, the way it's done will have lingering impacts, for better or worse. Kiera gives three actionable tips on how to make the transition a smooth one for all involved. Find an associate who fits your
- [#966: Planning For Your Practice Exit](https://www.thedentalateam.com/podcast/966-planning-for-your-practice-exit/) - Even if retirement is a long, long way off, it's important to have an exit strategy ready to go. Tiff and Britt discuss both the emotional and business sides of things of making sure your practice is in order, including debt awareness, numbers in different scenarios, passive income possibilities, and more. Episode resources: Sign up
- [#967: Understanding Your P&L Can Be Easy As Pie](https://www.thedentalateam.com/podcast/967-understanding-your-pl-can-be-easy-as-pie/) - Kiera walks listeners through five steps to understanding a profit and loss statement: Know the structure Follow the revenue streams Track your spending Calculate the ratios Set financial goals Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera
- [#968: The Financial Piece So Many Offices Forget About](https://www.thedentalateam.com/podcast/968-the-financial-piece-so-many-offices-forget-about/) - Tiff and Britt discuss how a practice that was upside down financially picked through their systems with a fine-toothed comb to find success — and how you and your team can avoid this scenario. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [#969: It's Time For a Q1 Review](https://www.thedentalateam.com/podcast/969-its-time-for-a-q1-review/) - Kiera touches base with doctors on how the first quarter of 2025 has gone. Ask yourself: Are we tracking key performance indicators? How's the team efficiency and morale looking? Do we need to adjust and refocus our annual goals? Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast
- [#970: 3 Steps To Implement Block Scheduling](https://www.thedentalateam.com/podcast/970-3-steps-to-implement-block-scheduling/) - Block scheduling can transform your productivity into profitability. Kiera makes the implementation as easy as 1, 2, 3: Identify your practice's production goals. Design your ideal block schedule. Implement, train, and track. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#971: Sealing Those Cash Flow Leaks](https://www.thedentalateam.com/podcast/971-sealing-those-cash-flow-leaks/) - Kiera gives listeners 3 tactical tips on exactly how to find and put a stop to cash flow leaks and grow your practice exponentially. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.824) Hello, Dental A
- [#972: How to Cut Your AR in Half!](https://www.thedentalateam.com/podcast/972-how-to-cut-your-ar-in-half/) - Tiff and Kristy share not only how to cut down your accounts receivable, but also how to develop systems that will keep your AR low. They discuss time management, clear job descriptions, protocols, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [#973: Dr. DiPilla's Cosmetic to Holistic Dentistry Journey](https://www.thedentalateam.com/podcast/973-dr-dipillas-cosmetic-to-holistic-dentistry-journey/) - Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more. About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the University of Detroit-Mercy, and then went on to attain a
- [#974: If You Don't Do This, Your Patients Won't Stay](https://www.thedentalateam.com/podcast/974-if-you-dont-do-this-your-patients-wont-stay/) - Dentistry has a unique space in the medical world when it comes to building relationships with its patients. Tiff and Dana discuss effective ways to create trust with your patients, including the critical foundations your practice can't do without. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast
- [#975: Ideal Practice Growth Looks Like This (Or This, Or This)](https://www.thedentalateam.com/podcast/975-ideal-practice-growth-looks-like-this-or-this-or-this/) - Kiera gives listeners a "choose your own adventure" challenge for planning practice growth. She touches on comparing your growth to others', how and what to expand, taking advantage of opportunities (or not), and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [#976: How To Climb Out Of This Sticky Billing Spot](https://www.thedentalateam.com/podcast/976-how-to-climb-out-of-this-sticky-billing-spot/) - Kiera shares exactly how Dental A-Team helped a practice with over $2 million in accounts receivable break even — and learn how to never fall behind again. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:01.848)
- [#977: Passive Income Ideas to Scratch Your Outside-Dentistry Itch](https://www.thedentalateam.com/podcast/977-passive-income-ideas-to-scratch-your-outside-dentistry-itch/) - Kiera and Dana chat about ways dentists can go "beyond the chair" with passive income streams, including real estate, investments, speaking gigs, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.802) Hello, Dental A
- [#978: Eco-Friendly Methods To Establish Today](https://www.thedentalateam.com/podcast/978-eco-friendly-methods-to-establish-today/) - Tiff and Dana walk through different dental departments and share ideas many practices have used to keep things green, including reconsidering which items actually need to be disposable, reducing paper, reusing plastic, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [#979: Signs You (Or Your Practice) Are Experiencing Burnout](https://www.thedentalateam.com/podcast/979-signs-you-or-your-practice-are-experiencing-burnout/) - Have you noticed signs of apathy in your practice? Does your job feel insurmountable? Kiera talks about telltale signs of burnout, how to help people bounce back from burnout, and ways to avoid burning out in the first place. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast
- [#980: How To Know If Your Practice Is Thriving (Or Just Surviving)](https://www.thedentalateam.com/podcast/980-how-to-know-if-your-practice-is-thriving-or-just-surviving/) - Tiff and Kristy give listeners examples of different practices that have different definitions of 'thriving.' They then provide questions each practice owner (or even team member) can ask themselves to identify what success looks like for them. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a
- [#981: Knowing These 5 KPIs Will Keep Your Practice Successful](https://www.thedentalateam.com/podcast/981-knowing-these-5-kpis-will-keep-your-practice-successful/) - Kiera is a guest on the Dentalligenstia Podcast, hosted by Nick Zagar and Remy Isdaner. She talks about the connection between success and knowing your practice's numbers for the following: Production Overhead Collection New patients Case acceptance Kiera also gives tips on streamlining workflow, working through scratch starts, startup versus seasoned practice needs, and more.
- [#982: The Future of Dentistry and How You Can Keep Up](https://www.thedentalateam.com/podcast/982-the-future-of-dentistry-and-how-you-can-keep-up/) - Kiera talks about the numerous shifts on the horizon in dentistry, what your practice can do to embrace the changes, and how Dental A-Team can help. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello,
- [#983: Outside-the-Box Summertime Marketing Ideas](https://www.thedentalateam.com/podcast/983-outside-the-box-summertime-marketing-ideas/) - Kiera shares a ton of fun ideas on ways to attract and engage with potential patients in your community. These range from a killer referral program, to considering the locations of where you're advertising, and more. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice
- [#984: Collections Behind? Here's How to Collect NOW](https://www.thedentalateam.com/podcast/984-collections-behind-heres-how-to-collect-now/) - Tiff and Kristy give tips on how to catch up on those collections fast, including a day-ahead assessment and treatment plan presentation. The advice given in this episode isn't only effective for offices concerned about collections, but any office, regardless of what their bank account looks like. Episode resources: Sign up for Dental A-Team's Virtual
- [#985: What It Means to Live Life On Purpose](https://www.thedentalateam.com/podcast/985-what-it-means-to-live-life-on-purpose/) - Kiera guides listeners in an activity that will help each person be more purposeful in how they're going about their lives, and build a path toward ultimate fulfillment at life's end. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [#986: Stop Letting Patients Slip Through the Cracks](https://www.thedentalateam.com/podcast/986-stop-letting-patients-slip-through-the-cracks/) - Tiff and Kristy look into re-care and re-activation in practices, including adopting a healthy mindset about patient outreach, encouraging medical readiness out of those patients, and steps your team can take today to ensure scheduling happens every time. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript:
- [#987: Add Multiple Millions To Your Practice By Increasing This One Thing](https://www.thedentalateam.com/podcast/987-add-multiple-millions-to-your-practice-by-increasing-this-one-thing/) - Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone's financial capabilities, understanding people's motivators, and learning the art of silence. Episode resources: Subscribe to The Dental A-Team podcast
- [#988: How to Prevent 90% of Treatment Plan Objections](https://www.thedentalateam.com/podcast/988-how-to-prevent-90-of-treatment-plan-objections/) - Today's case acceptance focus is all about presenting the treatment plan and sequencing. Kiera shares language to use and the kind of confidence to adopt when discussing game plans with patients, and why it will stop objections in their tracks nine times out of ten. Episode resources: Subscribe to The Dental A-Team podcast Schedule a
- [#989: 3 Strategies to Get Team Members to Actually Stick Around](https://www.thedentalateam.com/podcast/989-3-strategies-to-get-team-members-to-actually-stick-around/) - A lot of practices are concerned about keeping their team members on board right now. In this episode, Kiera lays out 3 effective ways to create a workplace that employees want to show up to, leading to a happier office crew and happier patients. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice
- [#990: This Is How Much Money You Lose When a Patient Cancels](https://www.thedentalateam.com/podcast/990-this-is-how-much-money-you-lose-when-a-patient-cancels/) - Tiff and Dana talk about a large trend happening in dental practices this year: last-minute cancellations, and why it's such a stressor for the doctors. They share how to notice the signs of no-shows further in advance, plus ways to troubleshoot the problem. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [#991: Business Evolution: Where Are You At With Yours?](https://www.thedentalateam.com/podcast/991-business-evolution-where-are-you-at-with-yours/) - Kiera and Tiff are tuning in from a hike to talk about their shared birthday (today, May 8!) and how their personal and business evolutions have morphed. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript The Dental A Team (00:00.977) Hello, Dental A Team listeners. This
- [#992: Pediatric Dentistry Is an Art. Here's How to Master It](https://www.thedentalateam.com/podcast/992-pediatric-dentistry-is-an-art-heres-how-to-master-it/) - Tiff and Dana discuss the numerous innovations happening in the field of pediatric dentistry, specifically minimally invasive care and maximizing shortened attention spans. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Tiffanie (00:02.2) Hello Dental A Team listeners. We are so excited to be back here
- [#993: Dialing In Dentistry: A Recap of the 2025 DAT Summit](https://www.thedentalateam.com/podcast/993-dialing-in-dentistry-a-recap-of-the-2025-dat-summit/) - Kiera and Tiff share highlights from the Dental A-Team Summit — the best one yet! They touch on communication, the life cycle of a business, keeping teams energized, and more. Mark your calendars for the Dental A-Team Summit 2026! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [#994: Positively Impact Your Numbers By Doing This One Thing](https://www.thedentalateam.com/podcast/994-positively-impact-your-numbers-by-doing-this-one-thing/) - Kiera and Kristy discuss ways your practice can completely "drain the lemon" of juice (aka, financial opportunity) without becoming completely overwhelmed. This happens by identifying a goal and reverse engineering it. Kiera and Kristy give numerous examples of how this works, as well as other opportunities for hidden value in your practice. Episode resources: Subscribe
- [#995: Cut Down On Clinical Hours AND Make 7-Figures](https://www.thedentalateam.com/podcast/995-cut-down-on-clinical-hours-and-make-7-figures/) - Tiff and Kristy talk about how to reach an ideal state: three-day work weeks and clearing that seven-figure mark. Their advice includes block scheduling, mining your patient base, aligning your team, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Tiffanie (00:01) Hello Dental A
- [#996: Buy or Sell Your Practice Without All the Drama](https://www.thedentalateam.com/podcast/996-buy-or-sell-your-practice-without-all-the-drama/) - Kiera is joined by Fred Heppner of Arizona Transitions to talk through dental practice transitions. Their conversation includes when you should start thinking about your transition, what the economic outcomes will be any way you go, what a private indemnity group is (and how it can help), and more. Episode resources: Subscribe to The Dental
- [#997: Make Dentistry Economics Understandable Again](https://www.thedentalateam.com/podcast/997-make-dentistry-economics-understandable-again/) - Fred Heppner of Arizona Transitions is back for part 2 of his chat with Kiera! Life comes at you fast, and sometimes, it comes in the form of a surprise. Kiera and Fred talk about creating an exit strategy today for your departure from dentistry, as well as what the economics look like for moving
- [#998: The Secret to Maximizing the Limited Exam](https://www.thedentalateam.com/podcast/998-the-secret-to-maximizing-the-limited-exam/) - Tiff and Kristy discuss how to best support patients during limited exams, including centering your own team's frame of mind, creating proper triage protocol, building trust through communication, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Tiffanie (00:00) Hello, Dental A Team listeners. We
- [#999: Drop Those Credit Card Fees FAST](https://www.thedentalateam.com/podcast/999-drop-those-credit-card-fees-fast/) - Kiera is joined by Mark Rasmussen, CEO of Moolah, to talk about the landscape of credit card fees and how to reduce them, membership discount plans, and other bonus features offered by the dental payment tech company. (Pssst, Mark was last on episode 866, It's Time to Modernize Payment Processing!) Episode resources: Subscribe to The
- [#1000: We've Spent 1,000 Episodes Together.](https://www.thedentalateam.com/podcast/1000-weve-spent-1000-episodes-together/) - Kiera reflects on some of her most memorable episodes and experiences across 1,000 episodes (!!!) of the Dental A-Team podcast! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today feels like a ridiculously special,
- [#1001: How to Survive Cash Flow Row](https://www.thedentalateam.com/podcast/1001-how-to-survive-cash-flow-row/) - Kiera and Dana offer a life raft for businesses struggling to keep cash flow in the green, including specific steps to help get your practice back on course. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is
- [This Is How You Stop Over-Complicating Case Acceptance](https://www.thedentalateam.com/podcast/1002-this-is-how-you-stop-over-complicating-case-acceptance/) - Tiff and Britt explain the right way to achieve case acceptance — without over-complicating or over-simplifying. Getting this down will increase trust among team members and help keep your schedules on track. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello,
- [The Top Commonality of the Best Dental Practices is ________](https://www.thedentalateam.com/podcast/1003-the-top-commonality-of-the-best-dental-practices-is-________/) - Kiera shares a key secret from the most recent Dental A-Team Summit: common traits of highest-performing and happiest practices. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera. And today I am so excited to chat
- [How to Actually Implement That CE You're So Jazzed About](https://www.thedentalateam.com/podcast/1004-how-to-actually-implement-that-ce-youre-so-jazzed-about/) - Tiff and Britt dive into the nitty-gritty details of turning all that CE energy you have into an implementable system in your practice. They give insight on establishing a point person, training the team, identifying patients, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript:
- [These Are the Latest Practice Profitability Trends](https://www.thedentalateam.com/podcast/1005-these-are-the-latest-practice-profitability-trends/) - Kiera and Dana perform a practice autopsy mashup. In this episode, they specifically take a look at multi-location practices, and how to make all of them profitable instead of just one or two. Topics discussed include overhead, associates, marketing, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us
- [Find a Way to Start Providing Botox in Your Practice](https://www.thedentalateam.com/podcast/1006-find-a-way-to-start-providing-botox-in-your-practice/) - Kiera is joined by Dr. Christy Moore of Moore Smiles to talk about how Dr. Moore has maintained her passion for dentistry over the decades, including providing solid leadership for your team, keeping an amazing culture, and branching out to services like Botox. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [Accountability Is as Easy as 1-2-3](https://www.thedentalateam.com/podcast/1007-accountability-is-as-easy-as-1-2-3/) - Kiera gives tips to get your practice to become one where team members have accountability and ownership. Set clear expectations and empower decision-making. Create measurable goals. Celebrate those who achieve. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.834) Hello, Dental A Team Listeners,
- [Is Your Office Manager THIS Effective?](https://www.thedentalateam.com/podcast/1008-is-your-office-manager-this-effective/) - Tiff and Dana give guidance on how to successfully manage a practice through an office manager, including long-term business vision, powerful leadership, productive systems, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello Dental A Team listeners.
- [Becoming the Dentist Your Community Chooses](https://www.thedentalateam.com/podcast/1009-becoming-the-dentist-your-community-chooses/) - Kiera talks with Chief Operations Manager Jeff and Dr. Andrew Sugg of Green Park Dentistry about identifying your dreams as dental leaders, and finding the path to get there. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This
- [Quality Leadership is Elusive. Do You Have What It Takes?](https://www.thedentalateam.com/podcast/1010-quality-leadership-is-elusive-do-you-have-what-it-takes-k/) - Kiera returns with the Green Park Dentistry team, Chief Operations Manager Jeff and Dr. Andrew Sugg, to discuss tips for those who want to evolve their leadership. Jeff and Dr. Sugg share their own journey, which included immersing themselves in a new community. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [Case Acceptance: How To Turn Those Nos into Yeses](https://www.thedentalateam.com/podcast/1011-case-acceptance-how-to-turn-those-nos-into-yeses/) - Tiff and Dana are in the mood to talk about moods — specifically when it comes to setting the tone for patients and case acceptance. The two discuss overcoming objections from a foundational level, including your mindset, effective language, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us
- [Keep Your Team Effective During Summer Vacation Downtime](https://www.thedentalateam.com/podcast/1012-keep-your-team-effective-during-summer-vacation-downtime/) - As the weather heats up and schools let out, there's one main thing on people's minds: vacation! In this episode, Kiera talks about maximizing the slow days and weeks at your practice, including batching vacation days, production goals, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [Looking Ahead: __% of the Market Will Go DSO](https://www.thedentalateam.com/podcast/1013-looking-ahead-__-of-the-market-will-go-dso/) - Kiera is joined by Ryan Isaac of Dentist Advisors to dive into DSOs. They discuss such questions as: Are they the best financial choice for your practice? The best life choice? Are the horror stories true? And so many more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [You Need to Stop Integrating New Tech This Way](https://www.thedentalateam.com/podcast/1014-you-need-to-stop-integrating-new-tech-this-way/) - All the new tech out there available to practices can be exciting to get your hands on. But if you're not integrating things in a productive way, it'll likely end up in the digital broom closet, collecting dust. Tiff and Kristy talk about the best methods to use when bringing a new program, software, service,
- [What Dentists Need To Know Before Selling Their Practice](https://www.thedentalateam.com/podcast/1015-what-dentists-need-to-know-before-selling-their-practice/) - Ryan Isaac of Dentist Advisors returns to continue his discussion with Kiera about the future of dentistry, including options aside from DSOs. The question a practice owner should ask themself, Kiera and Ryan say, is what that individual wants out of their life — then consider the best platform to get you there. Episode resources:
- [Don't You Dare Shift Those 2025 Goal Posts](https://www.thedentalateam.com/podcast/dont-you-dare-shift-those-2025-goal-posts/) - Tiff and Kristy talk about revisiting those goals your practice set at the beginning of 2025, and if you're falling short, discuss how to get back on track. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners.
- [10 Practices in 2 Years?!?](https://www.thedentalateam.com/podcast/10-practices-in-2-years-2/) - Re-releasing a DAT listener favorite! Dr. Lewis Chen is aboard the Dental A-Team! Dr. Chen has become an extremely successful dentist in a short amount of time — like, 10-practices-in-two-years successful. He shares with Kiera what he did differently to find his success, including utilizing the right resources and committing to a schedule. Dr. Chen
- [Keep Those Supply Costs Down With This Piece of Advice](https://www.thedentalateam.com/podcast/keep-those-supply-costs-down-with-this-piece-of-advice/) - Kiera is joined by Ted Osterer of Synergy Dental Partners to talk about the money field of dentistry in this moment of 2025, including tariffs, negotiating and raising fees, finding supplies, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental
- [Break Through the $1 Million Bottleneck!](https://www.thedentalateam.com/podcast/break-through-the-1-million-bottleneck/) - Kiera gives advice to those practices stuck in the $1 to $2 million range (because the same problems tend to apply). These hurdles can often be addressed in the leadership, systems, and mindset arenas, and Kiera spells out specific steps your practice can implement today to burst through the barriers. Episode resources: Subscribe to The
- [THIS is the 2025 Difference-Maker For Practices](https://www.thedentalateam.com/podcast/this-is-the-2025-difference-maker-for-practices/) - Tiff and Dana perform a practice autopsy of sorts — one of Dana's star students, and what's been put in place to help them thrive. The two discuss key systems, metrics, leadership, and how to stay committed to all of it. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us
- [The Surprising But Critical Key To Profitability](https://www.thedentalateam.com/podcast/the-surprising-but-critical-key-to-profitability/) - Morgan Hamon, co-founder and president of EAG Dental Advisors, returns to the podcast to talk about dentistry financials. As a CPA, Morgan pulls from his experience to talk with Kiera about what it takes to be profitable (beyond revenue and expenses). Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us
- [The Secret(s) to Maximizing Tax Savings](https://www.thedentalateam.com/podcast/the-secrets-to-maximizing-tax-savings/) - In this part 2 of his conversation with Kiera, Morgan Hamon, co-founder and president of EAG Dental Advisors, talks about the action items doctors must commit to to stay financially savvy. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team
- [What Dentists REALLY Need to Hear About Mental Health](https://www.thedentalateam.com/podcast/what-dentists-really-need-to-hear-about-mental-health/) - Tiff and Dana discuss the impacts mental health has on the dental industry, including how to take a step back and re-center yourself, maintaining a positive mindset, setting up a team of delegation and accountability, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The
- [The 1% Rule for Practice Owners](https://www.thedentalateam.com/podcast/the-1-rule-for-practice-owners/) - Kiera and Tiff discuss chipping away at your goals and problems in small pieces, and how this can stack habits in a way that's not completely overwhelming. This can be applied to your personal life or your practice life! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [How to Know Your Practice Is Ready for the Next Level](https://www.thedentalateam.com/podcast/how-to-know-your-practice-is-ready-for-the-next-level/) - Growing your practice can be incredibly exciting, but incredibly intimidating. Kiera tells listeners how they can scale with confidence by giving specific questions to ask yourself. These include: Are your systems running smoothly? Are your teams aligned and accountable? Do you have a clear data back-growth plan? And more! Episode resources: Subscribe to The Dental
- [Dentistry Innovations You Need To Be Aware Of](https://www.thedentalateam.com/podcast/dentistry-innovations-you-need-to-be-aware-of/) - Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:02) Hello, Dental
- [What Elite Dentists Are Doing That You're Not](https://www.thedentalateam.com/podcast/what-elite-dentists-are-doing-that-youre-not/) - Kiera takes listeners behind the scenes of Dental A-Team, sharing what exactly happens in Doctor Mastermind conversations. This includes unfiltered Kiera and consultants sharing top-level expertise, elite doctors sharing secrets of the trade, wealth diversification conversations, and so much more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [Stop Avoiding Talking About Compliance](https://www.thedentalateam.com/podcast/stop-avoiding-talking-about-compliance/) - Tiff and Kristy take a look at patient privacy and the regulatory compliance associated with that privacy, including HIPAA and OSHA. They touch on their own experiences with compliance, how to better educate your practice, what not to do, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us
- [Kiera Dent: The Empty Millionaire](https://www.thedentalateam.com/podcast/kiera-dent-the-empty-millionaire/) - Kiera shares a personal experience of reaching an incredible milestone but feeling depleted — and how she changed what being fulfilled meant. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera and I feel like today's
- [3 Systems Every Productive Practice Has in Place](https://www.thedentalateam.com/podcast/3-systems-every-productive-practice-has-in-place/) - High-performing practices don't happen by accident, and in this episode, Kiera shares the steps that the most successful practices put in place to get there. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and I
- [How Dentists Can Capitalize on the Big, Beautiful Bill](https://www.thedentalateam.com/podcast/how-dentists-can-capitalize-on-the-big-beautiful-bill/) - Derick Van Ness of Big Life Financial returns to the podcast to discuss with Kiera the new realities of the recently passed One Big Beautiful Bill — and how dentists can capitalize on the impacts. They discuss bonus depreciation, research and development credits, and more. Further, there's an opportunity for DAT listeners at biglifefinancial.com/DAT, where
- [Adding New Treatments? Know This!](https://www.thedentalateam.com/podcast/adding-new-treatments-know-this/) - Kristy and Tiff discuss the new treatments they're seeing practices adopt these days and how to successfully start the process (if you want to). They touch on the best ways to gauge interest, training and implementation tips to start off, how to track results, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [Avoid These Delegation Pitfalls](https://www.thedentalateam.com/podcast/avoid-these-delegation-pitfalls-2/) - Re-releasing a DAT listener favorite! The Dental A-Team is seeing a lot of burnout across practices we visit, so Kiera's here to offer tips about delegating. Just because you can do a bunch of tasks doesn't mean you should. Kiera provides DAT insight on the best/easiest way to delegate, how to fill the time you've
- [The Only Checklist You Need For 2026](https://www.thedentalateam.com/podcast/the-only-checklist-you-need-for-2026/) - 2026 might still seem like a ways off, but now is the time to start chipping away at preparation. Tiff and Kristy walk practices through what to do to be ready for a fresh start come January 1. They talk about lag and lead measures, what to put on your calendar now, fee schedules, and
- [Branding Your Practice with Intention and Impact](https://www.thedentalateam.com/podcast/branding-your-practice-with-intention-and-impact/) - Kiera is joined by Zaneta Hamlin, owner and founder of Cusp Dental Boutique. Zaneta, who built her practice from the ground up, shares with Kiera her journey, reflecting on what got her to this point and what she would've changed and focused more on if she were to start over again. Plus, Zaneta talks about
- [Raises + How to Give Them Correctly](https://www.thedentalateam.com/podcast/raises-how-to-give-them-correctly/) - Kiera walks listeners through the science of giving raises without breaking the bank or falling into the feel-good trap. She gives three steps to implement around the topic of raises: Know your numbers Raises are earned; they're not automatic Communicate with clarity and boundaries Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice
- [Office Autopsy: How to Know If You're Producing Enough](https://www.thedentalateam.com/podcast/office-autopsy-how-to-know-if-youre-producing-enough/) - Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice
- [Which Is Better: Paying Employees Based Off Production or Collections?](https://www.thedentalateam.com/podcast/which-is-better-paying-employees-based-off-production-or-collections/) - Tiff and Kristy discuss the ongoing challenges of hiring, including how incentives and mentalities have shifted over the past five years — and what you, as someone hiring, can do about it. Part of the discussion includes the pros and cons of how to pay team members. Episode resources: Subscribe to The Dental A-Team podcast
- [The Tool to Making Those Difficult Conversations Easy](https://www.thedentalateam.com/podcast/the-tool-to-making-those-difficult-conversations-easy/) - Kiera talks about the concept "going into the storm," aka how to approach those difficult conversations with team members, and how this builds trust as a practice. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera.
- [Marketing Advice Your Practice Can't Do Without](https://www.thedentalateam.com/podcast/marketing-advice-your-practice-cant-do-without/) - Dental A-Team's marketing mastermind Eve joins Tiff on the pod to discuss the top marketing strategies that can be easily implemented in your practice. They touch on social media, offline marketing, retention, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team
- [The Secret Sauce to Hiring](https://www.thedentalateam.com/podcast/the-secret-sauce-to-hiring/) - Kiera and Kristy talk listeners through the patience of the hiring process, with specific attention to understanding training capacity, establishing onboarding expectations, utilizing available resources — and what to do when you do all this already, and it still doesn't seem to work. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [The Right DNA For Success](https://www.thedentalateam.com/podcast/the-right-dna-for-success/) - Kiera shares some motivation everyone could use a bit of right now, especially if you're facing significant challenges. Her episode reading recommendation: Miracle Morning by Hal Elrod Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners, this is Kiera.
- [Have You Googled Your Practice?](https://www.thedentalateam.com/podcast/have-you-googled-your-practice/) - Dr. Len Tau, aka the Reviews Doctor, is on the podcast. With Kiera, he goes into the most critical nuts and bolts of making sure your practice stands out (or at least keeps pace with) online reviews amid AI. He explains jargon terms like ranking power and factors and velocity of reviews, whether or not
- [Are You Misunderstanding Work-Life Balance?](https://www.thedentalateam.com/podcast/are-you-misunderstanding-work-life-balance/) - Tiff and Kristy break down the concept of work-life balance, and why so many people can't seem to acquire it. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello Dental A Team listeners. I am back today and you know, this
- [Is Your Practice Healthy?](https://www.thedentalateam.com/podcast/is-your-practice-healthy-2/) - Re-releasing a DAT listener favorite! Kiera is all about key performance indicators in this episode, and why they're important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera's favorite KPIs are … Production (net, not gross) Collection (at least 98%) How many new patients you're getting
- [Your Collections Will Skyrocket With This Advice](https://www.thedentalateam.com/podcast/your-collections-will-skyrocket-with-this-advice/) - Tiff and Dana take a close look at a practice that wanted to get a handle on its growth. They discuss knowing numbers inside and out, forming a growth plan, keeping your team involved in any expansion. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The
- [Dental CEOs 101](https://www.thedentalateam.com/podcast/dental-ceos-101/) - Is running a dental practice the most stressful part of your life? Does hiring and retaining the right people seem impossible? Do you question whether dentistry was the right choice for you? Kiera reflects on DAT's recent CEO Dentist Webinar, including what dental leadership ideally looks like — from an individual and team perspective. Episode
- [Reduce Stress, Lead With More Confidence & Stop Micromanaging](https://www.thedentalateam.com/podcast/reduce-stress-lead-with-more-confidence-stop-micromanaging/) - It's book club time! Kiera talks about The Let Them Theory by Mel Robbins and how the method can propel leaders into the best versions of themselves. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This
- [The Guiding Principle of a Successful Practice Is _________](https://www.thedentalateam.com/podcast/the-guiding-principle-of-a-successful-practice-is-_________/) - Kiera shares with listeners how to run quarterly meetings to get clarity, alignment, and accountability. She touches on the creation of 90-day plans, creating a definition of done, and why instilling a traction cadence is so helpful and practical. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [These Are the Characteristics of An Effective Leader](https://www.thedentalateam.com/podcast/these-are-the-characteristics-of-an-effective-leader/) - Tiff and Kristy go into the DNA of an effective leader. These are the common traits that Dental A-Team has seen from the top dental practices, with Tiff and Kristy breaking down how exactly these leaders were able to cultivate such characteristics. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [The Art of the Perfect (Dental) Partnership](https://www.thedentalateam.com/podcast/the-art-of-the-perfect-dental-partnership/) - Kiera is joined by Dr. Hunter Bennett of Bonita Endodontics to dive into the ins and outs of dentistry partnerships, including hiring for passion, splitting tasks, going DSO, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A
- [The Missing Piece When It Comes to Branding](https://www.thedentalateam.com/podcast/the-missing-piece-when-it-comes-to-branding/) - Dentistry isn't always the front of the pack when it comes to innovation, but Tiff and Kristy tackle the topic with digestible takeaways from a marketing point of view. In this episode, they touch on easy questions to identify your practice's brand, why that patient avatar is so critical, and how to ensure your brand
- [Overcoming the Dreaded Practice Plateau](https://www.thedentalateam.com/podcast/overcoming-the-dreaded-practice-plateau/) - Feeling stuck? Kiera helps listeners create a three-step framework to diagnose a growth ceiling and push through with strategy and confidence. The steps that follow can be done in order or reversed. Find your true cap rate (then get a second opinion) Rework your systems for scale Set a bold new vision Episode resources: Subscribe
- [Becoming Business Savvy With a Clinician-Fist Mindset](https://www.thedentalateam.com/podcast/becoming-business-savvy-with-a-clinician-fist-mindset/) - Kiera is joined by Dr. Lauryn Brunclik (of She Slays the Day podcast fame) to take a good hard look at clinician burnout, different sides of the working mindset coin, generational styles of work, and so much more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript:
- [What It Takes to Obtain Financial Freedom](https://www.thedentalateam.com/podcast/what-it-takes-to-obtain-financial-freedom/) - Part 2 of podcast guest Dr. Lauryn Brunclik (of She Slays the Day podcast fame) and her conversation with Kiera. In this follow-up to Becoming Business Savvy with a Clinician-First Mindset, the pair discusses seeking other revenue streams to obtain financial freedom. The chat includes fixing your pricing structure, living below your means, understanding the
- [The Missing Piece to Achieving Your Practice's Goals](https://www.thedentalateam.com/podcast/the-missing-piece-to-achieving-your-practices-goals/) - Did you know: Each position in your practice should contribute toward the practice's goals? Tiff and Kristy break down why each position should have a vision and specific metrics (starting at the job description), and how together, alongside all the other positions, they work toward the greater good of the practice. Episode resources: Subscribe to
- [From Chaos to Consistency: Steps For Owners to Succeed](https://www.thedentalateam.com/podcast/from-chaos-to-consistency-steps-for-owners-to-succeed/) - Kiera shares specific tips for how practice owners can gain consistency, confidence, and calm in their day-to-day unsteady of chaos and surprise at the unknown. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. This is Kiera
- [The Template You Need to Optimize Your Schedule](https://www.thedentalateam.com/podcast/the-template-you-need-to-optimize-your-schedule/) - Expert consultants Tiff and Kristy give listeners a look inside their head when it comes to scheduling the most efficient and optimized way possible — and in a way that won't feel overwhelming. Their advice, which includes the right verbiage and what to do when schedules change last minute, will start all team members with
- [Practice Autopsy: From Stagnant to Producing in 6 Weeks](https://www.thedentalateam.com/podcast/practice-autopsy-from-stagnant-to-producing-in-6-weeks/) - Kiera and Trish apply their dentistry expertise for another practice autopsy! This episode looks at a legacy practice that was experiencing stagnation in production because of numerous challenges. Kiera and Trish walk through what exactly was changed to allow this practice to hit its production goals for the first time in over a year. Episode
- [Leadership Qualities That Will Hone Your Practice Culture](https://www.thedentalateam.com/podcast/leadership-qualities-that-will-hone-your-practice-culture/) - Tiff and Britt celebrate all the leaders in the dentistry for National Boss's Day! They talk about key qualities the best leaders have, maintaining a humility/confidence balance, how leadership is entrepreneurship, and a ton more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript; The Dental A
- [The ~Magical~ Goal-Projection Calculator](https://www.thedentalateam.com/podcast/the-magical-goal-projection-calculator/) - When it comes to the goals you're setting as a practice, it's important to establish a strategy to reach them. In this episode, Kiera walks listeners from wishful thinking to goal-driven execution. Email hello@thedentalateam.com for your goal-projection calculator today! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [THIS is the Best Time to Plan Your Meetings](https://www.thedentalateam.com/podcast/this-is-the-best-time-to-plan-your-meetings/) - Tiff and Dana discuss what they've seen across hundreds of practices as the best time to hold those weekly meetings. They also touch on the benefits of third-party insight, finding pockets to create consistency, the right cadence for your team, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [Dentists, Here's How to Successfully Wear Your CEO Pants](https://www.thedentalateam.com/podcast/dentists-heres-how-to-successfully-wear-your-ceo-pants/) - Kiera joins the Raving Patients Podcast to talk about obtaining that CEO mindset to systematize your practice. This mindset does not mean doing it all yourself, but leaning on others to maximize their skillsets. Kiera also discusses with Dr. Len Tau how to separate yourself from having your entire identity associated with dentistry. Episode resources:
- [The Secret to Success With Perio](https://www.thedentalateam.com/podcast/the-secret-to-success-with-perio/) - Tiff and Dana discuss how to achieve full team alignment on periodontal policies and protocols, even when it's the last thing you feel like doing. Their tips include which habits to build upon, which templates for conversation with the patient are most educational, maintaining team alignment, and more. Episode resources: Subscribe to The Dental A-Team
- [Your Teams Want to Be Appreciated! Here's What To Do.](https://www.thedentalateam.com/podcast/your-teams-want-to-be-appreciated-heres-what-to-do/) - Are you starting to panic over how to reward your team for another year well done? Should you show appreciation in the first place? Kiera gives advice on how to figure out those end-of-year bonuses, parties, trips, and more, plus how not to stress about it. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [Proof That You Need to Know Your Numbers](https://www.thedentalateam.com/podcast/proof-that-you-need-to-know-your-numbers/) - Office autopsy time! Kiera and Dana review a "practice" that went from broke to success in a handful of months, and how tracking their numbers saved them. Every single office will go through a cash flow crunch at least once, so it's important to understand the right flotation devices to utilize. This could mean pulling
- [The Critical Pieces to Building a Practice With Character](https://www.thedentalateam.com/podcast/the-critical-pieces-to-building-a-practice-with-character/) - A practice built with character is a practice made up of loyalty, positive culture, and long-term growth. Kiera provides listeners with a list of questions to ask that will set the tone for showing up as the best, truest version. She then gives specific takeaways to meet that ideal culture and stay consistent. Episode resources:
- [Do This to Finish Out Quarter 4 Strong](https://www.thedentalateam.com/podcast/do-this-to-finish-out-quarter-4-strong/) - Tiff and Kristy provide guidance on how to assess your practice's financial health as 2025 begins to wrap up (and what to start thinking about for 2026). They touch on… Reviewing those P&Ls monthly Aligning spending habits Keeping emotions in check And more! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [Achieve Work/Life Balance WITHOUT Sacrificing Production](https://www.thedentalateam.com/podcast/achieve-work-life-balance-without-sacrificing-production/) - Kiera shows listeners multiple places in life where there's likely opportunity for more balance, freedom, play, and ease by: Maximizing the hours you already work. Protecting your time like a CEO. Empowering your team to own their roles. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript:
- [The Perfect Formula for Onboarding Your Dream Team](https://www.thedentalateam.com/podcast/the-perfect-formula-for-onboarding-your-dream-team/) - Tiff and Kristy spell out what it takes to onboard to the best of your ability. They touch on the questions a hiring manager should be asking themself during interviews, how an applicant will be learning about your practice, the appropriate vibes to give out for your business, and more. Episode resources: Subscribe to The
- [Find Confidence in Your Financials By Doing This](https://www.thedentalateam.com/podcast/find-confidence-in-your-financials-by-doing-this/) - Revamping your financials is as easy as … Kiera shows off her savvy financial skills by sharing what it takes to know what's being spent in your practice. Her spreadsheet tips will answer such questions as: What can be cut? How can you make sure your overhead is in check? What do you need to
- [Finding Your ROI on ___________](https://www.thedentalateam.com/podcast/finding-your-roi-on-___________/) - When it comes to assessing practice success, understanding various returns on investment is critical. Kiera and Kristy explain what the Dental A-Team is looking for when it comes to understanding the success (or lack thereof) of various investments. They specifically touch on the power of five different KPIs that'll keep your practice in line. Episode
- [From Practice Operator to CEO — What You Need to Know](https://www.thedentalateam.com/podcast/from-practice-operator-to-ceo-what-you-need-to-know/) - Operatinging a practice is very, very different from owning a practice. Kiera walks listeners through what the path to CEO ownership looks like, including the difference between the clinical and business sides, how performing a time audit will get you started, the ideal approach to establishing a vision, and more. Episode resources: Subscribe to The
- [Leadership Takes Daily Practice. Here's How to Start](https://www.thedentalateam.com/podcast/leadership-takes-daily-practice-heres-how-to-start/) - Fostering leadership growth within a team takes intentional execution. Tiff and Trish discuss what it takes to lead a team versus managing, including self-awareness, delegation, team-wide trust, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [The 3 Most Costly Gaps in Multi-Practice Ownership](https://www.thedentalateam.com/podcast/the-3-most-costly-gaps-in-multi-practice-ownership/) - When it comes to scaling smarter, not scattered, there are three mistakes owners make that hurt efficiency, profitability, and leadership. Kiera talks about how Dental A-Team helps practices simplify methods so that success is humming across all locations. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript:
- [Want to Shift into Growth Mode? Here's What to Do.](https://www.thedentalateam.com/podcast/want-to-shift-into-growth-mode-heres-what-to-do/) - Tiff and Trish spell out exactly what practices should do to shift into growth mode — whether that's case acceptance, patient base, or whatever else — as well as how to commit to positive changes long-term. (Positive changes, by the way, including what's too much for a team member or practice's workload.) Episode resources: Subscribe
- [It's Time to Rewire Your Imposter Syndrome](https://www.thedentalateam.com/podcast/its-time-to-rewire-your-imposter-syndrome/) - The Dental A-Team often hears from team members who feel like they're not good enough. In this episode, Kiera shares with listeners how to switch from harmful self sabotage and comparison to a healthy awareness of growth and positivity. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [The Forgotten KPIs of Service](https://www.thedentalateam.com/podcast/the-oft-forgot-kpis-of-service/) - Happy Thanksgiving! Kiera gives ideas of service opportunities, from a personal to a practice-wide scale. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and happy, happy Thanksgiving. I am so honored to share
- [The Science Behind a Stress-Free Practice](https://www.thedentalateam.com/podcast/the-science-behind-a-stress-free-practice/) - Kiera goes into the key pieces for a worry-free practice, including systematizing your stress points, providing boundaries around time and energy, and leading proactively. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and I hope
- [These Are Critical Pieces For Your Onboarding Strategy](https://www.thedentalateam.com/podcast/these-are-critical-pieces-for-your-onboarding-strategy/) - Onboarding a new team member has turned into a very transactional process. In this episode, Tiff and Monica discuss how to add authenticity, connection, and engagement to the mix. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team
- [Here's What You're Not Delegating (That You Really, Really Need To)](https://www.thedentalateam.com/podcast/heres-what-youre-not-delegating-that-you-really-really-need-to/) - Kiera provides very specific tips for how a visionary CEO can keep their practice(s) flourishing on multiple levels without sticking their fingers in all the pies. She gets to the quick with a single question a leader should ask anytime a new task comes across their desk: Just because you can do something, does it
- [One Practice, One Year: Roadmap to Flourishing](https://www.thedentalateam.com/podcast/one-practice-one-year-roadmap-to-flourishing/) - Trish shares with Tiff and listeners her experience with a practice that started with a whole lot of uncertainty under a new doctor, and the steps undertaken that lead to a thriving workplace within a year. Specifically, she touches on how trust, flexibility, and numbers each played a role in this success story. Episode resources:
- [A Conversation With the Michelangelo of Dentistry](https://www.thedentalateam.com/podcast/a-conversation-with-the-michelangelo-of-dentistry/) - Kiera is joined by renowned cosmetic dentist Dr. Pia Lieb to talk about Dr. Lieb's journey in her field, as well as her insights into what the rich and famous ask for (and pay for) when it comes to their teeth. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us
- [This Is the Holy Grail of Dentistry](https://www.thedentalateam.com/podcast/this-is-the-holy-grail-of-dentistry/) - Dr. Pia Lieb returns for a second part on the podcast. In this episode, she talks about being obsessed with your craft, and why that extra 10% for patients will take you miles. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:10) I love
- [Are You Looking Ahead For Your Practice?](https://www.thedentalateam.com/podcast/are-you-looking-ahead-for-your-practice/) - Tiff and Trish discuss the often ignored practice transition — are you looking ahead for your practice? Ten years out? Thirty years? The two consultants discuss what to keep in line now so that any changes on the horizon are received with minimal panic and damage. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [Where Are You in Your Business's Life Cycle?](https://www.thedentalateam.com/podcast/where-are-you-in-your-businesss-life-cycle/) - Kiera compares the stages of a business to the stages of the human life cycle, from the infancy of a startup, to the chaos of money flow without systems, to the growing profitability of early adulthood, and so on. The goal is, of course, to reach maturity, where the business can run on its own,
- [Does Your Practice Have THIS Hidden Gold Mine?](https://www.thedentalateam.com/podcast/does-your-practice-have-this-hidden-gold-mine/) - It's office autopsy time! Kiera shares the story of a practice that recently discovered $2.5 million going unnoticed. She talks about the doctors and their (very) busy schedules, the need for an additional hygienist, and what the cold, hard numbers told this practice about next steps. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [Pay Attention to THIS When Purchasing an Additional Practice](https://www.thedentalateam.com/podcast/pay-attention-to-this-when-purchasing-an-additional-practice/) - Tiff and Trish discuss the need-to-know info for the buyer of a practice, including team member transparency, new patient inflow, software use, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello Dental A Team listeners. We are back again
- [The Right Kind of Spice for Your Practice](https://www.thedentalateam.com/podcast/the-right-kind-of-spice-for-your-practice/) - As the holiday cheer permeates our day-to-day, know that that same kind of energy and excitement can be found in your practice year-round! Kiera talks traditions, countdowns, and culture from a dentistry perspective. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00)
- [The Best Present on a Day Full of Presents](https://www.thedentalateam.com/podcast/the-best-present-on-a-day-full-of-presents/) - Merry Christmas and Happy Holidays from the Dental A-Team! Kiera encourages listeners to acknowledge and celebrate the people in their lives in real time. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. This is Kiera and
- [The Secret Sauce to the Perfect Onboarding Process](https://www.thedentalateam.com/podcast/the-secret-sauce-to-the-perfect-onboarding-process/) - Tiff and Monica talk about the fundamental elements to include when onboarding a new team member, and some of them might surprise you. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. Welcome back. I am just
- [You Probably Don't Think About Team Bonding Like We Do](https://www.thedentalateam.com/podcast/you-probably-dont-think-about-team-bonding-like-we-do/) - Kiera and Tiff are together on the pod to talk about their favorite team bonding activities that keep everyone feeling seen, heard, valued, and respected. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera
- [It's Time For a Test](https://www.thedentalateam.com/podcast/its-time-for-a-test/) - Is your practice patient- or production-driven? The answer should be purpose-driven. Kiera talks about how shifting your core values in a certain way can actually grow everything else. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners.
- [Get Patients To Say YES To High-Dollar Cases](https://www.thedentalateam.com/podcast/get-patients-to-say-yes-to-high-dollar-cases/) - If you want high-dollar procedures done more often in your practice, this is the episode for you. Kiera specifies what needs to be in place, including skillset, morale, and language. This kind of case acceptance goes beyond the everyday appointments, and Kiera explains the difference. Episode resources: Subscribe to The Dental A-Team podcast Schedule a
- [Design Your Practice Vision Like a CEO](https://www.thedentalateam.com/podcast/design-your-practice-vision-like-a-ceo/) - Tiff and Monica break down what it takes to operate your practice like a CEO in 2026, including mindset (especially if you don't exactly feel like a CEO), leadership team delegation, dialing in goals, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental
- [How to Merge Patients (and Culture) Successfully](https://www.thedentalateam.com/podcast/how-to-merge-patients-and-culture-successfully/) - Re-releasing a DAT listener favorite! The Dental A-Team is joined by Dr. Nate Tilman! Fascinating history aside (read his bio below), Dr. Tilman talks with Kiera about his unique dental practice situation, how he's managed to merge five different practices into his own, and a strategy for doing so. He also speaks to the shifting
- [The Strongest KPIs For YOUR Practice](https://www.thedentalateam.com/podcast/the-strongest-kpis-for-your-practice/) - Key performance indicators (KPIs) are a powerful tool. They provide concrete numbers for your practice, showing what's working well, but also clear-cut areas for improvement. Tiff and Kristy break down how and where to use KPIs, plus interpretation, growth factors, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [What to Do About That Ownership Guilt Factor](https://www.thedentalateam.com/podcast/what-to-do-about-that-ownership-guilt-factor/) - Kiera joins Jill Simonds, founder of Savvy Strategic Partners, to talk about all things leadership mindset, including what to do when you feel trapped by your business (Kiera gets personal on this one!), the ebb and flow of motivation, psychology of ownership, and a ton, ton more. Episode resources: Subscribe to The Dental A-Team podcast
- [This Episode Is Your Wakeup Call](https://www.thedentalateam.com/podcast/this-episode-is-your-wakeup-call/) - Kiera and Tiff are on the pod together to ask, What are you working toward? Your professional purpose can often get lost when you're too buried in work, and the two invite listeners to take a step back and ask themselves key questions in order to recenter. Episode resources: Subscribe to The Dental A-Team podcast
- [How This Doctor Reached His 5-Year Goal in Just 16 Months](https://www.thedentalateam.com/podcast/how-this-doctor-reached-his-5-year-goal-in-just-16-months/) - DAT consultant Kristy breaks down what exactly took place for a practice that didn't have a solid admin team, struggled to find team members, and other challenges to hit its goal of $3 million in revenue. She touches on what core systems were implemented, how delegation worked, case acceptances successes, and more that got this
- [CEO Habits for That Next Level](https://www.thedentalateam.com/podcast/ceo-habits-for-that-next-level/) - Kiera takes listeners through specific actions the most successful dentistry minds have incorporated into their day-to-day to stay elevated. She touches on: Planning out an ideal week Reviewing these numbers weekly Fostering problem-solvers And more! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A
- [4 Steps to 98% Collections](https://www.thedentalateam.com/podcast/4-steps-to-98-collections-2/) - Re-releasing a DAT listener favorite! The Dental A-Team is Team Online Statements over Team Paper Statements! This podcast episode is a sign your practice needs to get on the online statement train. Lots of practices struggle getting collections up because they're doing it the old-fashioned way. Listen in for the four steps you should take
- [The Ad That Will Hire Your Unicorn](https://www.thedentalateam.com/podcast/the-ad-that-will-hire-your-unicorn/) - Tiff and Monica provide exclusive, step-by-step insight into creating hiring ads that both grasp your specific practice's strengths and needs, and attract those rockstar team members you've been looking for. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A
- [3 Costly Pitfalls + How To Course-Correct](https://www.thedentalateam.com/podcast/3-costly-pitfalls-how-to-course-correct/) - Kiera is here with a gift to make your practice even better: The three most common mistakes dental practices make, and guidance on how to get out of them. Is your practice making one of these mistakes? Delegating tasks without ownership Avoiding hard conversations Flying blind on your numbers Episode resources: Subscribe to The Dental
- [Stop Thinking Turnover Makes You a Failure](https://www.thedentalateam.com/podcast/stop-thinking-turnover-makes-you-a-failure/) - Kiera is joined by Dr. Paul Etchison to talk about changing the mindset of turnover = failure. This transition is part of the evolution of leadership. Both Kiera and Dr. Etchison share their own experiences in remaining true to core values, and keeping their definitions of success separate from whether a team member stuck around
- [The Life-Changing Magic of Accountability (and How it Reduces Stress)](https://www.thedentalateam.com/podcast/the-life-changing-magic-of-accountability-and-how-it-reduces-stress/) - No matter what position, no matter how many years someone's been in their position, every team member likes to know that they're doing a good job. Tiff and Kristy talk about why defining duties and responsibilities—and then measuring metrics against those duties and responsibilities—is so critical to "winning" at your job. Episode resources: Subscribe to
- [Fast Track through the Pharmacy: What to Know for Easier Clearances](https://www.thedentalateam.com/podcast/fast-track-through-the-pharmacy-what-to-know-for-easier-clearances/) - Kiera is joined by the tooth-healer himself, Jason Dent! Jason has an extensive background in pharmacy, and shares with Kiera where his pharmaceutical experience has bled over into dentistry. This includes the difference between anti-quag and anti-platelet and which medications are probably safe, what to do to shorten the drag time in the pharmacy, how
- [Tax Strategies You Simply MUST Know Before April 15](https://www.thedentalateam.com/podcast/tax-strategies-you-simply-must-know-before-april-15/) - Kiera is joined by Alexis Gallati, founder and lead tax strategist at Cerebral Tax Advisors, to talk about tax strategy not just for 2025 success, but 2026 and beyond. They discuss asking your CPA the right questions, shifting income from your higher tax bracket down, the Augusta rule, and a ton more. Episode resources: Subscribe
- [A Quick Tip to Increase Your Profit](https://www.thedentalateam.com/podcast/a-quick-tip-to-increase-your-profit/) - This episode is all about the (sometimes surprising) benefits of comprehensive financing! Kristy breaks down why putting together a FULL plan for health will help patients and your practice in the long run. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00)
- [Change How People Feel About Going to the Dentist (for the Better!)](https://www.thedentalateam.com/podcast/change-how-people-feel-about-going-to-the-dentist-for-the-better/) - Do you want your patients to feel confident and cared for and to become raving fans about your practice? Kiera takes listeners through specific steps to help practices refine what their patients go through upon entering to exiting your office. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [How to Calibrate Your Hygiene Team](https://www.thedentalateam.com/podcast/how-to-calibrate-your-hygiene-team-2/) - Re-releasing a DAT listener favorite! Dr. Dave Moghadam joins Kiera to discuss getting your hygiene team on the same page and at the same point of understanding. He shares his approach, and goes deeper into the following: Gather all information and establish a flow of procedure Hold a longer meeting for your hygiene team to
- [All for One: Getting Team Buy-In On Your Big Why](https://www.thedentalateam.com/podcast/all-for-one-getting-team-buy-in-on-your-big-why/) - A practice won't truly thrive until its team members are aligned and attached to your company's purpose. Tiff and Kristy go into what it takes to gain collective buy-in from those who keep your practice humming, including being reminded of fundamental desires, embracing vulnerability, understanding motivators, and a ton more. Episode resources: Subscribe to The
- [#goals: Personal AND Professional](https://www.thedentalateam.com/podcast/goals-personal-and-professional-2/) - Re-releasing a DAT listener favorite! News flash: Setting goals for yourself isn't selfish! In fact, Kiera encourages you to set personal, then professional goals. In this episode, she talks about why it's important to think about yourself a bit more, why taking personal time helps you AND your team, and the best way to actually
- [You're Answering Phones Wrong (And It's Costing You Patients)](https://www.thedentalateam.com/podcast/youre-answering-phones-wrong-and-its-costing-you-patients/) - This episode is all about the power of a phone call, and how you can maximize it. Kiera goes into the formula for phone call success, and how it will boost your patients' interactions with your practice. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The
- [The Best Way to Measure Your Practice's Progress Is… (Drumroll, Please)](https://www.thedentalateam.com/podcast/the-best-way-to-measure-your-practices-progress-is-drumroll-please/) - Key Performance Indicators (or KPIs)! By establishing KPIs in your practice, you find ways to remove the emotion that doesn't need to be there. Tiff and Kristy explain how KPIs drive a practice — and how to implement them if you haven't started yet. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice
- [Here's How a 5-Star Front Office Operates](https://www.thedentalateam.com/podcast/heres-how-a-5-star-front-office-operates/) - Are you providing your patients with a 5-star treatment? It starts with your front office. Kiera breaks down what a full rollout of peak client care looks like, identifying five different points to utilize as soon as that patient walks through the door (or calls). Episode resources: 5 Star Treatment Planning Document Subscribe to The
- [We Need to Talk about That Bottleneck Problem](https://www.thedentalateam.com/podcast/we-need-to-talk-about-that-bottleneck-problem/) - Why is it so difficult for doctors to delegate, even when it so obviously impacts the team? Kiera and Dana discuss the art of delegation, and where it overlaps with clear expectations and accountability. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team
- [The Dental A-Team Podcast Evolution (Happy Birthday to Us!)](https://www.thedentalateam.com/podcast/the-dental-a-team-podcast-evolution-happy-birthday-to-us/) - The Dental A-Team Podcast has been around for seven years, if you can believe it! Kiera reflects on her original goal with the pod, how that goal (and dentistry in general) has changed since. It's been an evolution of leadership, systems, culture, and growth, and the ball is still rolling. Episode resources: Subscribe to The
- [Billing Tips to Make You $$$ (For Work You've Already Done)](https://www.thedentalateam.com/podcast/billing-tips-to-make-you-for-work-youve-already-done/) - Chances are, your accounts receivable (AR) is not dialed in. Kiera provides very tactical, specific tips on how to get your AR cleaned up and start bringing in money you've already earned. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello,
- [Tax Day Is Coming! How Can You Keep More of What You Make?](https://www.thedentalateam.com/podcast/tax-day-is-coming-how-can-you-keep-more-of-what-you-make/) - Kiera is joined by Derick Van Ness of Big Life Financial to talk about taxes, and how to handle them beyond simply thinking of them as a necessary evil. The pair discuss knowing your numbers, utilizing tax credits, the magic touch of a CPA, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [Shuffling Team Member Personalities and Skillsets the Right Way](https://www.thedentalateam.com/podcast/shuffling-team-member-personalities-and-skillsets-the-right-way/) - Tiff and Trish break down what it means to have the right person in the right chair that's best for your practice. This means gauging comfort levels and the ability to stay calm, but it also means supporting each position so they feel like they can win at their job. Listeners are invited to review
- [How to Drop Your Overhead FAST](https://www.thedentalateam.com/podcast/how-to-drop-your-overhead-fast/) - This one's for the business owners out there! Kiera discusses all things overhead — what's normal, what's high, how to lower it, and what overhead even means in the first place. She then goes into specific tips of what it takes to lower that overhead quickly and responsibly. Episode resources: Subscribe to The Dental A-Team
- [Patient Flow Is Different in 2026. This Is What to Do about It.](https://www.thedentalateam.com/podcast/patient-flow-is-different-in-2026-this-is-what-to-do-about-it/) - Three months into 2026 and the Dental A-Team is already clocking how different patient flow is this year. Kiera talks about optimizing your practice for that unique 2026 patient. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team
- [If You Want to Change the World, Have a Morning Huddle](https://www.thedentalateam.com/podcast/if-you-want-to-change-the-world-have-a-morning-huddle/) - This episode is all about the simple power of a morning huddle. Tiff and Trish talk about the why behind these daily meetings, including what to include versus not include, how to look for opportunities in the schedule, why everything goes a lot smoother with a bit of communication. Episode resources: Subscribe to The Dental
- [Scale Your Dental Practice AND Reduce Overhead](https://www.thedentalateam.com/podcast/scale-your-dental-practice-and-reduce-overhead/) - Re-releasing a DAT listener favorite! Chris Sands and Brent Saunier are on the podcast to talk about the hottest topics in the dental accounting world. Founding partners of Pro-Fi 20/20, these dental CPAs chat with Kiera about how to reduce overhead and expand the number of patients coming in, expense metrics from the hundreds of
- [Creating the Perfect Gatekeeper to Your Practice](https://www.thedentalateam.com/podcast/creating-the-perfect-gatekeeper-to-your-practice/) - Kiera joins Dr. Paul Etchison on the Dental Practice Heroes podcast to talk about the infamous front desk and how to finally figure out what levers should be pulled and which should be pushed to get the department in ship-shape. The best part about this episode is that Kiera and Dr. Etchison make the steps
- [How to Reduce Overhead Without Cutting Team Members](https://www.thedentalateam.com/podcast/how-to-reduce-overhead-without-cutting-team-members/) - Does your P&L team cost feel high? Tiff and Dana provide insight on how to reduce your overhead besides scaling back team members. There could be easy solutions, from cleaning up definitions and job descriptions in your ops manual, to facing the numbers when it comes to debt, and many more. Episode resources: Subscribe to
- [Seriously, Stop Shying Away From Accountability](https://www.thedentalateam.com/podcast/seriously-stop-shying-away-from-accountability/) - Does it seem like there are communication troubles in your practice? Spoiler alert: That usually has to do with accountability. Kiera and Dana riff on why creating an accountability ladder a) isn't as difficult as you think, and b) will save tons of time, energy, and money. Episode resources: Subscribe to The Dental A-Team podcast
- [Are You the CEO Your Practice Needs?](https://www.thedentalateam.com/podcast/are-you-the-ceo-your-practice-needs/) - Kiera is a guest on The Extraction, a podcast by TeamCare, to talk about accountability without the drama. She, along with co-hosts Kyle Bergman and Dr. Sharon Bleiler, discuss the sometimes difficult realities of what it takes to be a good leader versus a great leader. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [Vision-Driven Growth is the Panacea Your Practice Needs](https://www.thedentalateam.com/podcast/vision-driven-growth-is-the-panacea-your-practice-needs/) - This episode is all about your vision for your practice, and how you can use it to propel growth and success. Tiff and Dana share how to create a vision that's true to you, how to get your team members bought in, how to set goals according to that vision, and so much more. Episode
- [How to Achieve the Coveted Doctor/Hygiene Alignment](https://www.thedentalateam.com/podcast/how-to-achieve-the-coveted-doctor-hygiene-alignment/) - Kiera and Dana dive into the hygienist's mindset (which tends toward patient care over business numbers) and how a doctor can get a full hygiene team on board with metrics and measurables. They touch on the hygienist drought, growing your practice without stepping on your hygienists' toes, setting expectations everyone can agree on, and more.
- [Keep Your Head On Straight With AI](https://www.thedentalateam.com/podcast/keep-your-head-on-straight-with-ai/) - Kiera is a guest on The Zero Balance Podcast with John Stamper! She and John discuss the advancement of software over the past few years, and why the current culmination — artificial intelligence — isn't something to be skittish around in your practice. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [Top 4 KPIs a Business Owner MUST Know](https://www.thedentalateam.com/podcast/top-4-kpis-a-business-owner-must-know/) - Tiff and Kristy shine a light on key performance indicators that won't just propel a dental practice to success, but any business. This includes knowing your numbers (stop treating them like the bogeyman!), locking in production, case acceptance, and diagnosis. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [Do You Know the Most Important Numbers?](https://www.thedentalateam.com/podcast/do-you-know-the-most-important-numbers/) - Re-releasing a DAT listener favorite! Morgan Hamon, president of HDA Accounting Group, is on the pod! HDA is a dental-specific accounting group, and knows dentistry inside and out. Kiera and Morgan discuss profit margins, benchmarks, and AR aging, plus why having good financials will help you make smarter decisions. A profitable practice is more helpful
- [Has Your Practice Undergone the Invisible Friction Audit?](https://www.thedentalateam.com/podcast/has-your-practice-undergone-the-invisible-friction-audit/) - It's time to perform a special audit in your practice! This one is called the Invisible Friction Audit. Kiera guides listeners through how to catch problems that might not be very obvious, but are total gamechangers in terms of practice operations. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us
- [This Is the Number One Stressor for Doctors](https://www.thedentalateam.com/podcast/this-is-the-number-one-stressor-for-doctors/) - This episode is all about the stress of people — managing them, working with them, attending to them, etc. Tiff and Kristy discuss what it means to manage results and lead people, and how sticking to systems of accountability in your practice can take a lot of that stress off your shoulders. Episode resources: Subscribe
- [Double Your Case Acceptance in 30 Days](https://www.thedentalateam.com/podcast/double-your-case-acceptance-in-30-days/) - Dental A-Team is all about case acceptance. In this episode, Kiera shares how a practice can double its case acceptance in one month (or even one day! She has receipts!). She gives five tactical tips practices can apply today to refine that acceptance and start upping that percentage of "yes." Episode resources: Subscribe to The
- [How to Stay Sane With Multi-Practice Ownership](https://www.thedentalateam.com/podcast/how-to-stay-sane-with-multi-practice-ownership/) - Dear listener, it is possible to scale your practice and keep your sanity! Kiera discusses three overall pieces of advice for those who have expanded/want to expand to multi-practice ownership, including centralizing atmosphere and tactics, establishing leadership infrastructure, and keeping your communication fluid. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [This Advice Will Keep the Right Person Out of the Wrong Seat](https://www.thedentalateam.com/podcast/this-advice-will-keep-the-right-person-out-of-the-wrong-seat/) - There are roles in a practice people are meant to have, and there are those that'll suck the soul right out of someone. Tiff and Kristy go into how to match team members to where they'll operate best (and where they want to be), what to do when there aren't any "right" seats available for
- [What to Do When Leadership Gets Heavy](https://www.thedentalateam.com/podcast/what-to-do-when-leadership-gets-heavy/) - Do you ever feel like you have a laundry list of reasons why you can't ever take a break from your practice? Kiera is here to say, if that's how you're feeling, it's time to step away. In this episode, listeners get to take a breather. Kiera talks about the two parts of success (the
- [#1,141: Why You Need a Membership Plan In Place](https://www.thedentalateam.com/podcast/why-you-need-a-membership-plan-in-place-2/) - Re-releasing a DAT listener favorite! Kiera is joined by Brad from Kleer to talk about the perks of membership plans over dental insurance, why a membership plan can create consistent revenue for your practice during uncertain times, and how to even start putting together such a plan. Kleer, by the way, helps roll out membership
- [#1,142: Why Do Practices Need a Consultant in the First Place?](https://www.thedentalateam.com/podcast/why-do-practices-need-a-consultant-in-the-first-place-1142/) - What are the most common reasons a dental practice reaches out to the Dental A-Team? In this episode, Tiff and Kristy discuss those woes of an office (systems, lack of team alignment, metrics, etc.) that lead doctors to ask for help, and how consultants can turn the sometimes-dreaded details and numbers into a story that
- [#1,143: You Need to Protect Your Practice's Ecosystem](https://www.thedentalateam.com/podcast/you-need-to-protect-your-practices-ecosystem-1143/) - This one is for the billion-dollar assets of each practice: the doctor! Kiera is a pragmatic cheerleader, encouraging doctors to realize the asset they are. She touches on self evaluation, burnout, and building a practice that doesn't require constant sacrifice. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#1,144: A Secret to Success People So Often Undervalue](https://www.thedentalateam.com/podcast/a-secret-to-success-people-so-often-undervalue-1144/) - Did you know: Positive employees are 31% more productive and show higher sales and creativity? That's why Kiera is talking all about positivity! She shares tips for how to encourage those higher cortisol levels among team members and patients. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review
- [#1,145: The Flip (and Fun!) Side of KPIs](https://www.thedentalateam.com/podcast/1145-the-flip-and-fun-side-of-kpis/) - Did you know there's actually a right and wrong time to implement key practice indicators (or KPIs) in your office? Tiff and Dana reveal what should be firmly in place in a practice before you start assigning metrics for success. They touch on KPIs position by position, staying human amid the numbers, and more. Episode
- [#1,146: So You Want to Quit](https://www.thedentalateam.com/podcast/1146-so-you-want-to-quit/) - Kiera walks listeners through a list of questions that should be answered before officially stepping away from your job. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. This is Kiera and today is gonna be a
- [#1,147: This or That: Running a $3-Million Office or Three $1-Million Offices?](https://www.thedentalateam.com/podcast/1147-this-or-that-running-a-3-million-office-or-three-1-million-offices/) - Consulting across hundreds of offices means the Dental A-Team has seen a thing or two when it comes to scaling strategies, and in this episode, Kiera shares the secret to what type of quantity works best for you. Specifically, she connects why practice success should start with what you want as an individual. Episode resources:
- [#1,148: Disappearing Profit? You Might Be Missing This!](https://www.thedentalateam.com/podcast/1148-disappearing-profit-you-might-be-missing-this/) - Ever feel like money is disappearing from your practice? Tiff and Dana share where practices tend to find that missing money, as well as how to trim down those expenses. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A
- [#1,149: Chaos Is Contagious (But So is Calm!)](https://www.thedentalateam.com/podcast/1149-chaos-is-contagious-but-so-is-calm/) - Do you often feel like your homebase emotionally is a little … chaotic? Kiera reminds listeners that having a "calm" practice doesn't necessarily mean having a slow practice; rather, it's an intentional place, and it's worth existing in. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript:
- [#1,150: Secrets to Boosting Teamwork & Morale](https://www.thedentalateam.com/podcast/1150-secrets-to-boosting-teamwork-morale/) - Re-releasing a DAT listener favorite! Spiffy Tiffy and Dynamite Dana wax poetic about a topic coming up quite a bit in offices these days: teamwork and morale, and how to make it the best possible. Together, they touch on the following: Who's responsible How to own your morale Suggestions for jumpstarting positivity Episode resources: Subscribe
- [#1,151: Signs You Might Be In Need of a Priority Realignment](https://www.thedentalateam.com/podcast/1151-signs-you-might-be-in-need-of-a-priority-realignment/) - Summit 2026 was all about scaling leadership and growing profit in your dental practice, and Kiera and Tiff are here to revisit the highlights. They discuss understanding where your time goes, what it looks like when you need a priority realignment, controlling reasons versus the results, implementing the yes model, and more. Episode resources: Subscribe
- [#1,152: When Ownership Feels Heavy](https://www.thedentalateam.com/podcast/1152-when-ownership-feels-heavy/) - So many practice leaders and owners feel it, but so few say it — the weight of ownership can sometimes be too much. Kiera talks about how common stress among dentists is, what those stressors can look like, and how to start lessening that weight today. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [#1,153: Don't Forget This Before You Go Out of Network](https://www.thedentalateam.com/podcast/1153-dont-forget-this-before-you-go-out-of-network/) - Is your practice going out of network to make more money? Fantastic, but make sure you listen to this episode first. Kiera talks about all the numbers you absolutely need to know before you make the decision, and other, smaller considerations you could make instead. Episode resources: Subscribe to The Dental A-Team podcast Schedule a
- [#1,154: Getting Your Team to Live and Breathe Your Vision](https://www.thedentalateam.com/podcast/1154-getting-your-team-to-live-and-breathe-your-vision/) - Tiff and Nikki continue the topic of your practice's vision by discussing how to turn it into something your entire team believes in. They discuss believing in your own vision first, communicating it to your team, establishing consistency and repetition so everyone remembers it, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule
- [#1,155: Why Even Great Practices Struggle to Find New Patients](https://www.thedentalateam.com/podcast/1155-why-even-great-practices-struggle-to-find-new-patients/) - Today's topic is something the Dental A-Team hears about a lot: Our practice is awesome, but we struggle to find new patients. Kiera talks about why this is such a common issue, and gives tips on what you can do to address it. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment
- [#1,156: Stop Managing People, Start Managing Leaders](https://www.thedentalateam.com/podcast/1156-stop-managing-people-start-managing-leaders/) - Do you find yourself with a to-do list rather than a fully functioning leadership team? This episode is all about the Dental A-Team's bread and butter: scaling leaders. Kiera shares how to transition out of micromanaging in a way that you and your team can get behind, whether you're working with people who've worked in
- [#1,157: Of All the Dentists Out There … (How to Stand Out)](https://www.thedentalateam.com/podcast/1157-of-all-the-dentists-out-there-how-to-stand-out/) - Standing out as a dental practice is easier than you might think — and thank goodness for that! Kiera gives three steps to find what makes you and your practice unique even when you feel like you're as vanilla as can be. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [#1,158: When You Want the Dentistry Part, Not the Business Part](https://www.thedentalateam.com/podcast/1158-when-you-want-the-dentistry-part-not-the-business-part/) - Owners, this one's for you. Especially those who don't want to have to care about the business side of being a practice owner. Kiera's here to prove that staying clinical while still leading the practice is simpler than you think. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#1,159: What Are You Actually Marketing Your Practice As?](https://www.thedentalateam.com/podcast/1159-what-are-you-actually-marketing-your-practice-as/) - Do you market your practice for its dentistry? For its atmosphere? For the team? Something else? Tiff and Dana talk about why it's so critical to market the right aspect of your practice, and then following through on that aspect. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#1,160: The Best Ways to Prep + Budget For CE](https://www.thedentalateam.com/podcast/1160-the-best-ways-to-prep-budget-for-ce/) - Continuing education on your mind? What about areas in your practice you want to grow, or strengths and skillsets you want your team to have? Tiff and Kristy discuss the power of continuing education, including why it changes lives (and offices), where to fit it in your schedule, how to add makeup days of production,
- [#1,161: Doctors, Do You Struggle With This Very Common Blindspot?](https://www.thedentalateam.com/podcast/1161-doctors-do-you-struggle-with-this-very-common-blindspot/) - Part one of Kiera's conversation with Howard Farran on the Dentaltown podcast. They discuss how many details a dentist should know about their business, what about the COVID-19 pandemic still haunts practices, the AI of dentistry and the human care of patients, hidden gaps draining profitability, and more. Episode resources: Subscribe to The Dental A-Team
- [#1,162: Stop Being the Ceiling In Your Own Practice](https://www.thedentalateam.com/podcast/1162-stop-being-the-ceiling-in-your-own-practice/) - Part two of Kiera's conversation with Howard Farran on the Dentaltown podcast. As a business owner, the greatest gift you can give yourself is to get systems in place so you are not dependent on core people. This second part of Kiera's conversation with Howard is about determining your weaknesses as a practice, building systems
- [#1,163: At Practice Capacity? Here's How You Can Still Grow](https://www.thedentalateam.com/podcast/1163-at-practice-capacity-heres-how-you-can-still-grow/) - This episode is all about the capacity of your practice — what's on your mind for growth, as well as components in your practice that might surprise you in boosting your production. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Tiff (00:01) Hello, Dental A Team
- [#1,164: This is Why Your Front Office is Struggling](https://www.thedentalateam.com/podcast/1164-this-is-why-your-front-office-is-struggling/) - Does your front office feel overwhelmed? Kiera shares what the problem is 99% of the time, as well as how to clear up the confusion, and three tactics that bring about clarity and control very quickly. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Trasnscript: Kiera Dent-
- [#1,165: The Perfect Quarterly Calibration](https://www.thedentalateam.com/podcast/1165-the-perfect-quarterly-calibration/) - Re-releasing a Dental A-Team favorite… Ladies and gents, he's back. Dr. Dave Moghadam is again on the podcast, this time to talk with Kiera about quarterly team calibration. While there's no silver bullet A-to-Z cookbook for how to operate a practice, an outline certainly helps. Dr. Moghadam shares his outline for setting up the ideal
- [#1,166: Tackling Overhead? Look at These 3 Areas First](https://www.thedentalateam.com/podcast/1166-tackling-overhead-look-at-these-3-areas-first/) - Tiff and Dana address one of the most popular topics for Dental A-Team consultants: overhead! They talk about what it entails, where to start when looking to reduce it, critical questions to ask yourself about needs versus wants, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#1,167: The Life-Changing Magic of an In-Office Consultant Visit](https://www.thedentalateam.com/podcast/1167-the-life-changing-magic-of-an-in-office-consultant-visit/) - Kiera and Trish are on the podcast together (yay!) to dive into the art of a Dental A-Team visit to your office (double yay!). They go into how an eagle-eyed consultant was able to take a specific office that couldn't quite reach its goals and tip them into success. They also touch on relationship dynamics,
- [#1,168: To Scale or Simplify, That is the Question.](https://www.thedentalateam.com/podcast/1168-to-scale-or-simplify-that-is-the-question/) - Ever feel like your office doesn't fit the standard benchmarks for growth? In this episode, Kiera and Dana riff on how to know whether going big or tightening the screws is the best way forward for your practice — including specific questions to ask yourself so you can get started on change today. Episode resources:
- [#1,169: The Win-Win Nature of Tech in the Office (If You Do It Right)](https://www.thedentalateam.com/podcast/1169-the-win-win-nature-of-tech-in-the-office-if-you-do-it-right/) - Tiff and Nikki dive into all things tech + dentistry, including what practices can implement to make the day-to-day more efficient for staff and convenient for the patient — all while keeping that personal human touch. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Tiff (00:00)
- [#1,170: The #1 Hiring Mistake](https://www.thedentalateam.com/podcast/1170-the-1-hiring-mistake/) - Hiring is hard right now. Kiera talks about a critical mistake offices tend to make when filling new seats: Hiring not just for skill, not just for culture, but both. She walks listeners through aligning your hirees with your core values, requiring a full team assessment, and involving your full staff. Episode resources: Subscribe to
- [#1,171: What To Do During CEO Time](https://www.thedentalateam.com/podcast/1171-what-to-do-during-ceo-time/) - Kiera has talked to a ton of doctors to come up with tips for how to fill that CEO time that so often feels fathomless. The ideas include blocking out your schedule to understand your frequency, committing to "deep work" time, optimizing whatever you can, and more. Episode resources: Subscribe to The Dental A-Team podcast
- [#1,172: The Mid-Year Practice Reset: What Needs to Change Before Q4](https://www.thedentalateam.com/podcast/1172-the-mid-year-practice-reset-what-needs-to-change-before-q4/) - Tiffanie and Nikki share what dental practices should be looking at it now that we're halfway through 2026. Such milestones or touchpoints can include the goals you set at the start of the year, production numbers, the metrics ranges for healthy practices, and so on. From there, Tiff and Nikki talk about how to turn
- [#1,173: Three Lies and Three Truths About Growing Your Practice](https://www.thedentalateam.com/podcast/1173-three-lies-and-three-truths-about-growing-your-practice/) - Kiera shares the three most common pieces of bad advice out there when it comes to growing a practice. She encourages doctors not to keep applying new pieces of information to growth, but to understand how to filter the best pieces for your practice — and shares three truths to making this happen. Episode resources:
- [#1,174: Communicating About Communication](https://www.thedentalateam.com/podcast/1174-communicating-about-communication/) - DAT podcast listeners loved this episode, so we're re-releasing it! The Dental A-Team is hearing a lot about practices' struggles with communication. In this episode, Kiera and Brit discuss ways to enhance communication in a practice, and even reach a breakthrough point. They touch on the following: Establishing ground rules of communication in your office
- [#1,175: Beat Back That Summer Schedule Slump](https://www.thedentalateam.com/podcast/1175-beat-back-that-summer-schedule-slump/) - Does your schedule seem to weaken during July, August, and even into September? Tiffanie and Kristy dive into both proactive and reactive measurements your practice can do to keep things chugging along. This includes creating a schedule template that works for everyone no matter the season, creating an ASAP list, working on recare before the
- [#1,176: The Perfect Method to CEO Madness](https://www.thedentalateam.com/podcast/1176-the-perfect-method-to-ceo-madness/) - For the CEOs out there, how are you planning out your weeks to keep your business humming for the short and long terms? Kiera talks about what it means to plan and delegate as the leader of your company, as well as three tips that CEOs of multi-million-dollar practices live by when it comes to
- [#1,177: In 2026, Choosing a Dentist Works Differently. Here's How to Keep Up.](https://www.thedentalateam.com/podcast/1177-in-2026-choosing-a-dentist-works-differently-heres-how-to-keep-up/) - Marketing is different than it was five years ago, especially now that AI is firmly entrenched in so many communities. Kiera talks about how AI, online reviews, and local trust are more important than ever, and what you and your practice can do to keep patients coming your way. Episode resources: Subscribe to The Dental
- [#1,178: Stop Going to Doctor With All the Questions](https://www.thedentalateam.com/podcast/1178-stop-going-to-doctor-with-all-the-questions/) - Tiff and Kristy address why the doctor (or the practice lead or the OM) always end up getting sucked back in to answer questions they shouldn't have to. The pair also gives solutions on how to curb this automatic approach, including establishing clarity, providing the right resources, and being patient when things go wrong. Episode
- [#1,179: Yes, You Can Win Against DSOs, Even As a Private Practice](https://www.thedentalateam.com/podcast/1179-yes-you-can-win-against-dsos-even-as-a-private-practice/) - Private practices — ever feel like you can't win against the DSOs? Kiera talks about what your practice can continue to produce that DSOs, with their multiple locations and bigger budgets, can't replicate. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team
- [#1,180: The Surprising Cheat Code to Practice Success](https://www.thedentalateam.com/podcast/1180-the-surprising-cheat-code-to-practice-success/) - Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, intentionality, and the genuine connections between it all. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera (00:00) Hello, Dental A Team listeners. This
- [#1,181: How to Bridge That Trust Gap Between Doctor and Team](https://www.thedentalateam.com/podcast/1181-how-to-bridge-that-trust-gap-between-doctor-and-team/) - Do things feel a little disconnected between team members in your practice? Tiff and Dana discuss the common signs that usually mean your practice could use a communication refresher, and then give advice on what can be done about improvement. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#1,182: What Every Owner Needs to Know (But Most Realize Too Late)](https://www.thedentalateam.com/podcast/1182-what-every-owner-needs-to-know-but-most-realize-too-late/) - It's a common trajectory: Dental schools create great dentists, but they don't create good business owners. Kiera shares three critical (but attainable!) tips for creating a profitable, scalable, and enjoyable practice, so doctors can continue doing the work they love. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#1,183 Is Your Practice Struggling with Collections and AR?](https://www.thedentalateam.com/podcast/1183-is-your-practice-struggling-with-collections-and-ar/) - Re-releasing a Dental A-Team podcast favorite! Tiff is on the pod to chat with Kiera about an office she just visited which needed some attention on its collections and accounts receivable. To give an idea of where this practice sits at, its collections are at 80% and case acceptance is at 56%. Tiff shares three
- [#1,184: How to Increase Your Bottom Line (Without Increasing Your Patient Base)](https://www.thedentalateam.com/podcast/1184-how-to-increase-your-bottom-line-without-increasing-your-patient-base/) - So many offices out there think growth has to come from new patients. Tiff and Kristy share specific areas in your practice where you can increase what you're pulling in. This includes fee analyses, unscheduled patients, a finely tuned schedule, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave
- [#1,185: These 3 Things Will Turn Your Practice into a Money-Making Machine](https://www.thedentalateam.com/podcast/1185-these-3-things-will-turn-your-practice-into-a-money-making-machine/) - How do you manage money more effectively? How can you stop being surprised by taxes? How do you turn your cashflow into something predictable? Kiera answers these questions and more, with three monthly habits you can build to create profitability. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a
- [#1,186: The Best and Smartest Way To Fill Holes in Your Schedule](https://www.thedentalateam.com/podcast/1186-the-best-and-smartest-way-to-fill-holes-in-your-schedule/) - Kiera shares three approaches that will help you consistently and quickly fill your schedule on a daily basis: maximizing your current patients, creating the perfect handoff, and building consistent marketing. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental
- [#1,187: Must-Know Tools for Re-Care + Reactivation](https://www.thedentalateam.com/podcast/1187-must-know-tools-for-re-care-reactivation/) - This episode is all about eyes on fall/winter 2026. Tiff and Pam discuss what's top of mind for practices as they look to the final stretch of the year, including stepping up on re-care and reactivation, how to talk about it with patients, and how to make sure it's incorporated into your practice. Episode resources:
- [#1,188: Your Secret Weapon for Hiring](https://www.thedentalateam.com/podcast/1188-your-secret-weapon-for-hiring/) - Do you prefer retaining the employees you have rather than constantly hunting for new ones? Kiera shares an example of a practice that evolved from high turnover to solid team retention, and how effective leadership played a critical role in keeping people long-term — plus how you can craft it for your own practice. Episode
- [#1,189: The Future of Private Practice Is Actually Very Bright](https://www.thedentalateam.com/podcast/1189-the-future-of-private-practice-is-actually-very-bright/) - Did you know: Today's dentists are waiting five years longer to buy a practice than they were a generation ago? Kiera is joined by Brian Hanks of Dental Buyer Advocates to talk about delayed ownership traps and why the future of private practice is an encouraging one (Brian shares numerous data points to back that
- [WELCOME to The Dental A Team Podcast with Kiera Dent and Dr. Mark Costes](https://www.thedentalateam.com/podcast/welcome-to-the-dental-a-team-podcast-with-kiera-dent-and-dr-mark-costes/) - On the show today, Mark and Kiera talk about why they even made the Dental A Team Podcast. They come from YOUR background-- they don't just understand you, they ARE YOU! No matter your position, Kiera and Mark have been there. This podcast is to here to give all team members, in EVERY position, TACTICAL
- [#1: The GOAT- Same Day Treatment Tidbits](https://www.thedentalateam.com/podcast/the-goat-same-day-treatment-tidbits/) - On the show today, Mark and Kiera talk about something that can grow a practice and make work even more fun- SAME DAY TREATMENT. They do a deep-dive into some common concerns teams have and explain how you and your team can be the GOAT-- listen in to learn what that stands for-- and help
- [#2: Don't Break Up With Me- Controlling Cancellations](https://www.thedentalateam.com/podcast/dont-break-up-with-me-controlling-cancellations/) - Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations. Cancellations are the BANE of the front office's existence and can really throw a negative curve into your day. And yet-- they can be turned around with one simple phrase that
- [#3: 6 Steps to More Reviews](https://www.thedentalateam.com/podcast/6-steps-to-more-reviews/) - You know you have the best practice! You know it! And you just need to let more people know it. How can you do this? And how can the entire team help with this? On the show today, Mark and Kiera talk about getting those patient 5 star google and yelp reviews in an easy
- [#4: Fire Yourself](https://www.thedentalateam.com/podcast/fire-yourself/) - On the show today, Mark and Kiera talk about what best leaders do-- FIRE YOURSELF to make your life easier through SYSTEMS! Best leaders create systems and ways to systemize the practice and organization so it can be a system-dependent operation and not people-dependent. Mark and Kiera share their experiences of how creating systems can
- [#5: Talking Money- Part 2](https://www.thedentalateam.com/podcast/talking-money-part-2/) - On this episode, Mark and Kiera wrap up their "Getting Comfortable in the Uncomfortable Podcast" on Part II today. They want you to really understand that talking money is just that-- and NOTHING more! As teams, this can be one of the biggest mental hurdles that can be easily overcome.
- [#6: Talking Money- Part 1](https://www.thedentalateam.com/podcast/talking-money-part-1/) - Mark and Kiera have a podcast today going out to TREATMENT COORDINATORS! But, if you aren't a treatment coordinator, this is still an episode for you.
- [#7: Two perspectives, One Goal](https://www.thedentalateam.com/podcast/007-two-perspectives-one-goal/) - Dr. Mark Costes and Kiera Dent join forces in The Dental A Team podcast to explain how TWO PERSPECTIVES of dentistry are BENEFICIAL for the entire profession of dentistry.
- [#8: Keeping a Schedule, Keeps you Proactive!](https://www.thedentalateam.com/podcast/008-keeping-a-schedule-keeps-you-proactive/) - Do you feel like you aren't maximizing your day? Is there a lot of wasted time you could be utilizing? Join Mark and Kiera this week as they discus how scheduling
- [#9: Management- Is your team in good hands?](https://www.thedentalateam.com/podcast/009-management-is-your-team-in-good-hands/) - In this short episode, Kiera and Mark jump right into what makes a valuable office manager. Mark explains how the manager should be trusted to fulfill all of their job duties, but also not to be afraid to think of 3-5 practical solutions for problems that arise.
- [#10: Words Create Worlds- What's your Communication Creating](https://www.thedentalateam.com/podcast/010-words-create-worlds-whats-your-communication-creating/) - In this very first "CarCast" episode, Kiera welcomes her traveling consultant colleague, Tiffanie Trader. Tiffanie is a master with teams and how to build relationships through solid communication tactics.
- [#11: Facing your Fears](https://www.thedentalateam.com/podcast/011-facing-your-fears/) - Are you letting your fear of rejection or failure keep you from LEVELING UP? Kiera talks about how fear is a powerful motivator and when overcome, can lead to success and happiness. In this episode, Kiera gives helpful tips to dentists, officer managers, and dental assistants on how to NOT LET YOUR FEAR TAKE OVER
- [#12: This is us. Real.Raw. Vulnerable- Kiera's Journey](https://www.thedentalateam.com/podcast/012-this-is-us-real-raw-vulnerable-kieras-journey/) - Everyone has their own journey to success. In today's episode, Kiera unravels her story from dental assisting, to practice management, to business owner, and then to dental consulting. She explains that her journey, although not always easy at times, allowed her to learn some of the best lessons, meet some of the greatest people, and
- [#13: Monday Morning Meetings- ARE YOU READY FOR THIS??](https://www.thedentalateam.com/podcast/013-monday-morning-meetings-are-you-ready-for-this/) - Team meetings can sometimes be really hard. They are difficult because it's a challenge to continually come up with topics, ideas, and HOW to these meetings really, really well.
- [#14: Are you a master of time or is time a master of you?](https://www.thedentalateam.com/podcast/014-are-you-a-master-of-time-or-is-time-a-master-of-you/) - Benjamin Franklin once stated, "You may delay, but time will not." Many times we get side-tracked with urgent duties of the day only to procrastinate more important tasks. In this episode, Kiera and Mark give tactical tips on how to GET THINGS DONE!
- [#15: KPIs- The Lifeblood of your Practice](https://www.thedentalateam.com/podcast/015-kpis-the-lifeblood-of-your-practice/) - Why dread KPIs? In this episode, Kiera discusses how Key Performance Indicators are the lifeblood of your practice. In the same way you take vitals for a patient to assess overall health, KPIs are just as essential in order to assess the overall health of your business.
- [#16: MONDAY MORNING MEETING MASH-UP : Power of Routines](https://www.thedentalateam.com/podcast/016-monday-morning-meeting-mash-up-power-of-routines/) - What are your normal routines? Are you being intentional with your time? Kiera explains how being tactical and practical about having routines will make your life more simple.
- [#17: Goals are lost without Accountability](https://www.thedentalateam.com/podcast/017-goals-are-lost-without-accountability/) - In this week's episode, Kiera Dent is joined by Dr. Summer Kassmel. Summer's expertise on leadership and practice ownership make her a wonderful guest host as Kiera and her dive into ACCOUNTABILITY MEETINGS.
- [#18: Goals Give Life to Passionate Work](https://www.thedentalateam.com/podcast/018-goals-give-life-to-passionate-work/) - Kiera welcomes Summer back in this week's episode of how to encourage each team member to set simple, yet clearly defined goals. Goals shouldn't be too modest, too lofty, or too overwhelming.
- [#19: Empowerment without Expectations leads to Entitlement](https://www.thedentalateam.com/podcast/019-empowerment-without-expectations-leads-to-entitlement/) - Kiera and Dr. Summer Kassamel are back at it again with an episode on how to inspire team members to LEVEL UP. While previous episodes focused on accountability and goal setting,
- [#20: 4 Piece Chicken Nuggets- Are you Seeing the Value?](https://www.thedentalateam.com/podcast/020-4-piece-chicken-nuggets-are-you-seeing-the-value/) - Are there ways you can be saving money in your practice and you don't even realize it? In this episode, Kiera is joined by Mark Costes who is known for his masterful ways of lowering costs without working harder-- just being aware.
- [#21: The Secret to Happiness is PROGRESS](https://www.thedentalateam.com/podcast/021-the-secret-to-happiness-is-progress/) - Kiera and Mark discuss setting company and personal goals in order to reverse engineer practice growth. Growth and progress are not just positive outcomes for business...
- [#22: Monday Morning Meeting Mash-Up: You Think Role Playing is Dumb](https://www.thedentalateam.com/podcast/022-monday-morning-meeting-mash-up-you-think-role-playing-is-dumb/) - Kiera Dent welcomes Tiffanie Trader back on another episode of the Dental A-Team Podcast. The two convey the importance of "role play" in retraining one's subconscious in order to feel more comfortable speaking to patients in uncomfortable situations.
- [#23: Dental Assistants- Let's LEVEL UP](https://www.thedentalateam.com/podcast/023-dental-assistants-lets-level-up/) - Kiera and Mark are back together again for an episode dedicated to DENTAL ASSISTANTS! Do you ever wonder what you can do as a dental assistant to improve in meeting your dentist's expectations?
- [#24: CarCast with Grady- Future Dentists in the Making](https://www.thedentalateam.com/podcast/024-carcast-with-grady-future-dentists-in-the-making/) - In today's episode, Kiera is joined by Grady, a first year dental student at Creighton University. Kiera and Grady each discuss useful tips that dental students, dentists and team members alike can implement NOW in their training that will be extremely beneficial.
- [#25: This! You Don't Want To Miss!](https://www.thedentalateam.com/podcast/025-this-you-dont-want-to-miss/) - THE SECRET IS OUT AND YOU DON'T WANT TO MISS THIS! In this week's episode, Kiera and Mark are joined by Mark's partner, performance coach and the black belt coach of DSI, Alastair Macdonald.
- [#26: Why are mentors important?](https://www.thedentalateam.com/podcast/026-why-are-mentors-important/) - Dr. Mark Costes and Kiera Dent are back together again in this quick episode discussing the importance of mentorship. Mentorship has been and continues to be an impactful role in both their personal and business lives.
- [#27: Office Manager Takeaways with Brenda Miller](https://www.thedentalateam.com/podcast/027-office-manager-takeaways-with-brenda-miller/) - Kiera welcomes Brenda Miller to the podcast for an episode surrounding office managers, business leadership, and consulting. Kiera was in Brenda's three offices and decided it would be fun to take the listeners "behind the scenes" of in-office consulting.
- [#28: MONDAY MEETING MASH-UP : Hiring: Are You Hiding Your Dirty Laundry?](https://www.thedentalateam.com/podcast/028-monday-meeting-mash-up-hiring-are-you-hiding-your-dirty-laundry/) - Kiera is back with Tiffanie Trader as they discuss the topic of hiring. Although it can be tempting to hire out of desperation, it is much easier to set the non-negotiable at the beginning of the interview.
- [#29: Team Calibration- The Glue that Creates A-Teams](https://www.thedentalateam.com/podcast/029-team-calibration-the-glue-that-creates-a-teams/) - Kiera and Dr. Summer Kassamel are back together in a short, fact-filled episode discussing team calibration specifically dealing with treatment planning. They deep dive on what you say, how you say it, and when you say something to a patient can make...
- [#30: Route Slips- The Little Jewels in Your Practice!](https://www.thedentalateam.com/podcast/030-route-slips-the-little-jewels-in-your-practice/) - Kiera is joined by Dr. George Hariri and Dr. Richard Low from the Shared Practices Podcast as they pick Kiera's brain about Route Slips. What are route slips, why are they needed, and how necessary are they?
- [#31: Tracking Numbers- A Team's Perspective- Let's Put It All Out There](https://www.thedentalateam.com/podcast/031-tracking-numbers-a-teams-perspective-lets-put-it-all-out-there/) - Kiera welcomes back Tiffanie Trader as they discuss the topic of "addressing the numbers" with the entire dental team. Sometimes it's hard to be "vulnerable" and share what your practice is producing without it feeling as if we are pushing production...
- [#32: Billing- How to Simplify for Maximum Returns](https://www.thedentalateam.com/podcast/032-billing-how-to-simplify-for-maximum-returns/) - Kiera is joined by Sarah O'brien as the two dive right into simple steps that better organize insurance and billing. Sarah explains that you can eliminate kickback error reports by first making sure you have correctly entered the subscriber information...
- [#33: How to Get PAID! Insurance tips with Donna Dinette](https://www.thedentalateam.com/podcast/033-how-to-get-paid-insurance-tips-with-donna-dinette/) - Kiera welcomes Donna Dinette who emphasizes the simplicity of getting a 97-98% return rate on your insurance claims! It is all about knowing what the insurance companies want as well as being sincere and confident when speaking with your patient.
- [#34: MONDAY MORNING MASH-UP: Practice Makes Perfect - TREATMENT PLANS!](https://www.thedentalateam.com/podcast/034-monday-morning-mash-up-practice-makes-perfect-treatment-plans/) - Kiera provides a simple role-play activity for your Monday Huddle! This week she discusses: "Presenting the Treatment Plan to your Patients." She states that the doctor should quickly go through the plan with the patient giving a SPECIFIC DATE...
- [#35: Hygienists- Change Your Mindset, Change Your Production](https://www.thedentalateam.com/podcast/035-hygienists-change-your-mindset-change-your-production/) - Kiera is joined by Paige Benjamin, a rock star hygienist who can do it all! On this episode, Kiera and Paige dig deep into successful ways to make your practice successful by increasing hygiene productivity. So to all the dental hygienists out this, this one's for you!
- [#36: KPIs are Easier to IMPLEMENT than you Think!](https://www.thedentalateam.com/podcast/036-kpis-are-easier-to-implement-than-you-think/) - Kiera is back with Dr. Summer Kassamel to discuss the implementation of KPIs. Dr. Summer encourages practice owners to not be afraid to change KPIs after 3 months in order to really focus on KPIs that will make a difference in the practice.
- [#37: MONDAY MORNING MASH-UP: Financial Policies- ARE YOU AFRAID OF REJECTION?](https://www.thedentalateam.com/podcast/037-monday-morning-mash-up-financial-policies-are-you-afraid-of-rejection/) - In this short, but juicy episode, Kiera gives practical advice about finances, treatment planning, and scheduling. She poses the question, "If dentistry was free, what would you recommend for treatment?"

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- [schedule inefficiencies](https://www.thedentalateam.com/blogs/tag/schedule-inefficiencies/)
- [patient loyalty](https://www.thedentalateam.com/blogs/tag/patient-loyalty/)
- [dental celebrations](https://www.thedentalateam.com/blogs/tag/dental-celebrations/)
- [team celebrations](https://www.thedentalateam.com/blogs/tag/team-celebrations/)
- [celebrations in dental practices](https://www.thedentalateam.com/blogs/tag/celebrations-in-dental-practices/)
- [boost team morale](https://www.thedentalateam.com/blogs/tag/boost-team-morale/)
- [dental events](https://www.thedentalateam.com/blogs/tag/dental-events/)
- [team events](https://www.thedentalateam.com/blogs/tag/team-events/)
- [team bonding](https://www.thedentalateam.com/blogs/tag/team-bonding/)
- [employee celebration](https://www.thedentalateam.com/blogs/tag/employee-celebration/)
- [dental consultants](https://www.thedentalateam.com/blogs/tag/dental-consultants/)
- [practice consultant](https://www.thedentalateam.com/blogs/tag/practice-consultant/)
- [successful dental practice](https://www.thedentalateam.com/blogs/tag/successful-dental-practice/)
- [best dental event](https://www.thedentalateam.com/blogs/tag/best-dental-event/)
- [dental event 2025](https://www.thedentalateam.com/blogs/tag/dental-event-2025/)
- [best dental event of 2025](https://www.thedentalateam.com/blogs/tag/best-dental-event-of-2025/)
- [best event for dental practices](https://www.thedentalateam.com/blogs/tag/best-event-for-dental-practices/)
- [best event for dentists](https://www.thedentalateam.com/blogs/tag/best-event-for-dentists/)
- [ce event](https://www.thedentalateam.com/blogs/tag/ce-event/)
- [ce event dentist](https://www.thedentalateam.com/blogs/tag/ce-event-dentist/)
- [dental consulting for dsos](https://www.thedentalateam.com/blogs/tag/dental-consulting-for-dsos/)
- [dso consulting](https://www.thedentalateam.com/blogs/tag/dso-consulting/)
- [virtual dental consulting](https://www.thedentalateam.com/blogs/tag/virtual-dental-consulting/)
- [multi-location practices](https://www.thedentalateam.com/blogs/tag/multi-location-practices/)
- [mental health](https://www.thedentalateam.com/blogs/tag/mental-health/)
- [mental health for dentists](https://www.thedentalateam.com/blogs/tag/mental-health-for-dentists/)
- [dentist burnout prevention](https://www.thedentalateam.com/blogs/tag/dentist-burnout-prevention/)
- [wellness strategies for dentists](https://www.thedentalateam.com/blogs/tag/wellness-strategies-for-dentists/)
- [dental practice team support](https://www.thedentalateam.com/blogs/tag/dental-practice-team-support/)
- [stress management for dentists](https://www.thedentalateam.com/blogs/tag/stress-management-for-dentists/)
- [work-life balance for dentists](https://www.thedentalateam.com/blogs/tag/work-life-balance-for-dentists/)
- [onboarding](https://www.thedentalateam.com/blogs/tag/onboarding/)
- [onboard](https://www.thedentalateam.com/blogs/tag/onboard/)
- [associate](https://www.thedentalateam.com/blogs/tag/associate/)
- [dental associate](https://www.thedentalateam.com/blogs/tag/dental-associate/)
- [associate dentist](https://www.thedentalateam.com/blogs/tag/associate-dentist/)
- [dental practice finances](https://www.thedentalateam.com/blogs/tag/dental-practice-finances/)
- [financial growth](https://www.thedentalateam.com/blogs/tag/financial-growth/)
- [loss](https://www.thedentalateam.com/blogs/tag/loss/)
- [profit and loss](https://www.thedentalateam.com/blogs/tag/profit-and-loss/)
- [p&l](https://www.thedentalateam.com/blogs/tag/pl/)
- [financial success](https://www.thedentalateam.com/blogs/tag/financial-success/)
- [dental finances](https://www.thedentalateam.com/blogs/tag/dental-finances/)
- [best patient experience](https://www.thedentalateam.com/blogs/tag/best-patient-experience/)
- [practice finances](https://www.thedentalateam.com/blogs/tag/practice-finances/)
- [overhead](https://www.thedentalateam.com/blogs/tag/overhead/)
- [patient credits](https://www.thedentalateam.com/blogs/tag/patient-credits/)
- [collections](https://www.thedentalateam.com/blogs/tag/collections/)
- [pre collections](https://www.thedentalateam.com/blogs/tag/pre-collections/)
- [collection audit](https://www.thedentalateam.com/blogs/tag/collection-audit/)
- [cash flow](https://www.thedentalateam.com/blogs/tag/cash-flow/)
- [dental cash flow](https://www.thedentalateam.com/blogs/tag/dental-cash-flow/)
- [high overhead](https://www.thedentalateam.com/blogs/tag/high-overhead/)
- [financial struggles](https://www.thedentalateam.com/blogs/tag/financial-struggles/)
- [q1 review](https://www.thedentalateam.com/blogs/tag/q1-review/)
- [practice review](https://www.thedentalateam.com/blogs/tag/practice-review/)
- [dental practice review](https://www.thedentalateam.com/blogs/tag/dental-practice-review/)
- [dental evaluation](https://www.thedentalateam.com/blogs/tag/dental-evaluation/)
- [practice evaluation](https://www.thedentalateam.com/blogs/tag/practice-evaluation/)
- [dental podcasts](https://www.thedentalateam.com/blogs/tag/dental-podcasts/)
- [podcasts](https://www.thedentalateam.com/blogs/tag/podcasts/)
- [dentistry podcast](https://www.thedentalateam.com/blogs/tag/dentistry-podcast/)
- [dentistry podcasts](https://www.thedentalateam.com/blogs/tag/dentistry-podcasts/)
- [increase collections](https://www.thedentalateam.com/blogs/tag/increase-collections/)
- [low collections](https://www.thedentalateam.com/blogs/tag/low-collections/)
- [collecting](https://www.thedentalateam.com/blogs/tag/collecting/)
- [engagement](https://www.thedentalateam.com/blogs/tag/engagement/)
- [patient engagement](https://www.thedentalateam.com/blogs/tag/patient-engagement/)
- [retention](https://www.thedentalateam.com/blogs/tag/retention/)
- [cancellations](https://www.thedentalateam.com/blogs/tag/cancellations/)
- [minimizing cancellations](https://www.thedentalateam.com/blogs/tag/minimizing-cancellations/)
- [managing cancellations](https://www.thedentalateam.com/blogs/tag/managing-cancellations/)
- [no shows](https://www.thedentalateam.com/blogs/tag/no-shows/)
- [reservation fee](https://www.thedentalateam.com/blogs/tag/reservation-fee/)
- [appointment reminders](https://www.thedentalateam.com/blogs/tag/appointment-reminders/)
- [cancel appointment](https://www.thedentalateam.com/blogs/tag/cancel-appointment/)
- [block schedule](https://www.thedentalateam.com/blogs/tag/block-schedule/)
- [block scheduling](https://www.thedentalateam.com/blogs/tag/block-scheduling/)
- [efficient schedule](https://www.thedentalateam.com/blogs/tag/efficient-schedule/)
- [optimizing schedule](https://www.thedentalateam.com/blogs/tag/optimizing-schedule/)
- [cash flow leaks](https://www.thedentalateam.com/blogs/tag/cash-flow-leaks/)
- [modern dentistry](https://www.thedentalateam.com/blogs/tag/modern-dentistry/)
- [robert dipilla](https://www.thedentalateam.com/blogs/tag/robert-dipilla/)
- [pediatric](https://www.thedentalateam.com/blogs/tag/pediatric/)
- [pediatric dentistry](https://www.thedentalateam.com/blogs/tag/pediatric-dentistry/)
- [innovation](https://www.thedentalateam.com/blogs/tag/innovation/)
- [dental tech](https://www.thedentalateam.com/blogs/tag/dental-tech/)
- [old balances](https://www.thedentalateam.com/blogs/tag/old-balances/)
- [defining success](https://www.thedentalateam.com/blogs/tag/defining-success/)
- [vision](https://www.thedentalateam.com/blogs/tag/vision/)
- [emergency appointment](https://www.thedentalateam.com/blogs/tag/emergency-appointment/)
- [emergency appointments](https://www.thedentalateam.com/blogs/tag/emergency-appointments/)
- [thriving practice](https://www.thedentalateam.com/blogs/tag/thriving-practice/)
- [purposeful practice](https://www.thedentalateam.com/blogs/tag/purposeful-practice/)
- [living life](https://www.thedentalateam.com/blogs/tag/living-life/)
- [sleep apnea](https://www.thedentalateam.com/blogs/tag/sleep-apnea/)
- [sleep screening](https://www.thedentalateam.com/blogs/tag/sleep-screening/)
- [increasing case acceptance](https://www.thedentalateam.com/blogs/tag/increasing-case-acceptance/)
- [lifecycle of a dental practice](https://www.thedentalateam.com/blogs/tag/lifecycle-of-a-dental-practice/)
- [objections](https://www.thedentalateam.com/blogs/tag/objections/)
- [overcoming objections](https://www.thedentalateam.com/blogs/tag/overcoming-objections/)
- [patient objections](https://www.thedentalateam.com/blogs/tag/patient-objections/)
- [technical tools](https://www.thedentalateam.com/blogs/tag/technical-tools/)
- [dental assistant](https://www.thedentalateam.com/blogs/tag/dental-assistant/)
- [practice transition](https://www.thedentalateam.com/blogs/tag/practice-transition/)
- [transitions](https://www.thedentalateam.com/blogs/tag/transitions/)
- [transition](https://www.thedentalateam.com/blogs/tag/transition/)
- [transition plan](https://www.thedentalateam.com/blogs/tag/transition-plan/)
- [dental transitions](https://www.thedentalateam.com/blogs/tag/dental-transitions/)
- [dental transition](https://www.thedentalateam.com/blogs/tag/dental-transition/)
- [business goals](https://www.thedentalateam.com/blogs/tag/business-goals/)
- [credit card](https://www.thedentalateam.com/blogs/tag/credit-card/)
- [proccessing](https://www.thedentalateam.com/blogs/tag/proccessing/)
- [fees](https://www.thedentalateam.com/blogs/tag/fees/)
- [credit card processing](https://www.thedentalateam.com/blogs/tag/credit-card-processing/)
- [yes model](https://www.thedentalateam.com/blogs/tag/yes-model/)
- [cash flow row](https://www.thedentalateam.com/blogs/tag/cash-flow-row/)
- [successful leadership](https://www.thedentalateam.com/blogs/tag/successful-leadership/)
- [leadership](https://www.thedentalateam.com/blogs/tag/leadership/)
- [leaders](https://www.thedentalateam.com/blogs/tag/leaders/)
- [successful leaders](https://www.thedentalateam.com/blogs/tag/successful-leaders/)
- [botox](https://www.thedentalateam.com/blogs/tag/botox/)
- [injection](https://www.thedentalateam.com/blogs/tag/injection/)
- [injections](https://www.thedentalateam.com/blogs/tag/injections/)
- [ownership](https://www.thedentalateam.com/blogs/tag/ownership/)
- [accountability](https://www.thedentalateam.com/blogs/tag/accountability/)
- [team](https://www.thedentalateam.com/blogs/tag/team/)
- [manager](https://www.thedentalateam.com/blogs/tag/manager/)
- [office manager](https://www.thedentalateam.com/blogs/tag/office-manager/)
- [om](https://www.thedentalateam.com/blogs/tag/om/)
- [dream practice](https://www.thedentalateam.com/blogs/tag/dream-practice/)
- [avoid burnout](https://www.thedentalateam.com/blogs/tag/avoid-burnout/)
- [challenge](https://www.thedentalateam.com/blogs/tag/challenge/)
- [turnaround challenge](https://www.thedentalateam.com/blogs/tag/turnaround-challenge/)
- [vacation](https://www.thedentalateam.com/blogs/tag/vacation/)
- [down time](https://www.thedentalateam.com/blogs/tag/down-time/)
- [infection control](https://www.thedentalateam.com/blogs/tag/infection-control/)
- [selling to a dso](https://www.thedentalateam.com/blogs/tag/selling-to-a-dso/)
- [selling your practice](https://www.thedentalateam.com/blogs/tag/selling-your-practice/)
- [dental supply](https://www.thedentalateam.com/blogs/tag/dental-supply/)
- [supplies](https://www.thedentalateam.com/blogs/tag/supplies/)
- [supply costs](https://www.thedentalateam.com/blogs/tag/supply-costs/)
- [plateau](https://www.thedentalateam.com/blogs/tag/plateau/)
- [break through](https://www.thedentalateam.com/blogs/tag/break-through/)
- [strong leadership](https://www.thedentalateam.com/blogs/tag/strong-leadership/)
- [tax discipline](https://www.thedentalateam.com/blogs/tag/tax-discipline/)
- [grow your dental practice](https://www.thedentalateam.com/blogs/tag/grow-your-dental-practice/)
- [growing practice](https://www.thedentalateam.com/blogs/tag/growing-practice/)
- [scale practice](https://www.thedentalateam.com/blogs/tag/scale-practice/)
- [hipaa](https://www.thedentalateam.com/blogs/tag/hipaa/)
- [osha](https://www.thedentalateam.com/blogs/tag/osha/)
- [empty millionaire](https://www.thedentalateam.com/blogs/tag/empty-millionaire/)
- [productive practice](https://www.thedentalateam.com/blogs/tag/productive-practice/)
- [productivity](https://www.thedentalateam.com/blogs/tag/productivity/)
- [delegating](https://www.thedentalateam.com/blogs/tag/delegating/)
- [delegation](https://www.thedentalateam.com/blogs/tag/delegation/)
- [task management](https://www.thedentalateam.com/blogs/tag/task-management/)
- [tax strategy](https://www.thedentalateam.com/blogs/tag/tax-strategy/)
- [taxes](https://www.thedentalateam.com/blogs/tag/taxes/)
- [branding](https://www.thedentalateam.com/blogs/tag/branding/)
- [marketing](https://www.thedentalateam.com/blogs/tag/marketing/)
- [giving raises](https://www.thedentalateam.com/blogs/tag/giving-raises/)
- [feels broke](https://www.thedentalateam.com/blogs/tag/feels-broke/)
- [feeling broke](https://www.thedentalateam.com/blogs/tag/feeling-broke/)
- [hygiene pay](https://www.thedentalateam.com/blogs/tag/hygiene-pay/)
- [hiring in dentistry](https://www.thedentalateam.com/blogs/tag/hiring-in-dentistry/)
- [online review](https://www.thedentalateam.com/blogs/tag/online-review/)
- [dental marketing](https://www.thedentalateam.com/blogs/tag/dental-marketing/)
- [online reviews](https://www.thedentalateam.com/blogs/tag/online-reviews/)
- [work life balance](https://www.thedentalateam.com/blogs/tag/work-life-balance/)
- [kpi](https://www.thedentalateam.com/blogs/tag/kpi/)
- [kpi tracking](https://www.thedentalateam.com/blogs/tag/kpi-tracking/)
- [key performance indicator](https://www.thedentalateam.com/blogs/tag/key-performance-indicator/)
- [ceo dentist](https://www.thedentalateam.com/blogs/tag/ceo-dentist/)
- [letting go](https://www.thedentalateam.com/blogs/tag/letting-go/)
- [effective leadership](https://www.thedentalateam.com/blogs/tag/effective-leadership/)
- [career](https://www.thedentalateam.com/blogs/tag/career/)
- [career path](https://www.thedentalateam.com/blogs/tag/career-path/)
- [end of year checklist](https://www.thedentalateam.com/blogs/tag/end-of-year-checklist/)
- [checklist](https://www.thedentalateam.com/blogs/tag/checklist/)
- [preparation checklist](https://www.thedentalateam.com/blogs/tag/preparation-checklist/)
- [innovate](https://www.thedentalateam.com/blogs/tag/innovate/)
- [brand](https://www.thedentalateam.com/blogs/tag/brand/)
- [stability](https://www.thedentalateam.com/blogs/tag/stability/)
- [predictability](https://www.thedentalateam.com/blogs/tag/predictability/)
- [bonus](https://www.thedentalateam.com/blogs/tag/bonus/)
- [year end bonus](https://www.thedentalateam.com/blogs/tag/year-end-bonus/)
- [perio](https://www.thedentalateam.com/blogs/tag/perio/)
- [Perio Protocols](https://www.thedentalateam.com/blogs/tag/perio-protocols/)
- [dental collection](https://www.thedentalateam.com/blogs/tag/dental-collection/)
- [character](https://www.thedentalateam.com/blogs/tag/character/)
- [financial clarity](https://www.thedentalateam.com/blogs/tag/financial-clarity/)
- [multi-practice ownership](https://www.thedentalateam.com/blogs/tag/multi-practice-ownership/)
- [Growing Leadership](https://www.thedentalateam.com/blogs/tag/growing-leadership/)
- [living is giving](https://www.thedentalateam.com/blogs/tag/living-is-giving/)
- [synergy](https://www.thedentalateam.com/blogs/tag/synergy/)
- [dental supplies](https://www.thedentalateam.com/blogs/tag/dental-supplies/)
- [delegate](https://www.thedentalateam.com/blogs/tag/delegate/)
- [life cycles](https://www.thedentalateam.com/blogs/tag/life-cycles/)
- [business cycles](https://www.thedentalateam.com/blogs/tag/business-cycles/)
- [revenue](https://www.thedentalateam.com/blogs/tag/revenue/)
- [hidden revenue](https://www.thedentalateam.com/blogs/tag/hidden-revenue/)
- [buying a practice](https://www.thedentalateam.com/blogs/tag/buying-a-practice/)
- [dental teams](https://www.thedentalateam.com/blogs/tag/dental-teams/)
- [team gift](https://www.thedentalateam.com/blogs/tag/team-gift/)
- [hiring staff](https://www.thedentalateam.com/blogs/tag/hiring-staff/)
- [team building](https://www.thedentalateam.com/blogs/tag/team-building/)
- [production focused](https://www.thedentalateam.com/blogs/tag/production-focused/)
- [patient focused](https://www.thedentalateam.com/blogs/tag/patient-focused/)
- [case acceptance](https://www.thedentalateam.com/blogs/tag/case-acceptance/)
- [ceo mindset](https://www.thedentalateam.com/blogs/tag/ceo-mindset/)
- [dental chart mergers](https://www.thedentalateam.com/blogs/tag/dental-chart-mergers/)
- [practice purpose](https://www.thedentalateam.com/blogs/tag/practice-purpose/)