Schedule better and increase patient experience!
This scheduling course will allow you to exceed the expectations of both patient and team member, as well as engineer the schedule to have a consistent pace of goal-oriented patient care.
- Step-by-step written content that dives deep into:
- Daily tasks and duties
- Insurance verification
- Greeting patients and phone skills verbiage
- Collecting payments
- Turning negatives into positives on the phone
- How to handle emergency calls
- Text message communication
- How to handle walk-in patients
- Building an ideal schedule and MORE!
- 3-5 minute Training Videos to visually explain written content.
- Module quizzes for added accountability and content knowledge.
- Downloadable checklists and forms that your team can utilize in your practice TODAY
What can you expect to gain from this course? Our Course Objectives:
- Schedule an ideal day to maximize production and patient care time.
- Provide concierge-style customer service.
- Enable the clinical team to provide outstanding care.
- Purposefully communicate by using the verbiage and scripting you have always wanted.
Tips for success:
Required: A smartphone, tablet or computer with access to speakers to listen to videos and internet connection.
Recommended not required: A printer
Cancellation/Refund Policy: Once you have purchased and started this course, it is non-refundable.
Recommended: Most clients see INSANE results when working with a consultant for accountability and support. Snag your consultant for $657/month on a month-to-month basis!!
This course offers 4 CE Units
Terms & Conditions