$950.00 USD

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Scheduling A-Team Course

Schedule better and increase patient experience!

This 4 week course was designed to maximize production, increase patient care, and enable better communication with verbiage and scripting all while providing concierge-style customer service!

This scheduling course will allow you to exceed the expectations of both patient and team member, as well as engineer the schedule to have a consistent pace of goal-oriented patient care.


What's Included:

  • Step-by-step written content that dives deep into:
    • Daily tasks and duties
    • Insurance verification
    • Greeting patients and phone skills verbiage
    • Collecting payments
    • Turning negatives into positives on the phone
    • How to handle emergency calls
    • Text message communication
    • How to handle walk-in patients
    • Building an ideal schedule and MORE!
  • 3-5 minute Training Videos to visually explain written content.
  • Module quizzes for added accountability and content knowledge.
  • Downloadable checklists and forms that your team can utilize in your practice TODAY

 

What can you expect to gain from this course?

  • Schedule an ideal day to maximize production and patient care time.
  • Provide concierge-style customer service.
  • Enable the clinical team to provide outstanding care.
  • Purposefully communicate by using the verbiage and scripting you have always wanted.

 

 

When you are a scheduling superstar you will have the skills and tools you need to schedule above goal, support unparalleled patient care, and communicate with finesse. If you are ready, we are ready!

So what are you waiting for? Start today!


 
Want to view the course? Click the video above for a short preview!

Raving Fans:

“Kiera can come in with a different perspective and completely fix the problems that may be plaguing your team members.”

Dr. Summer Kassmel