Tune Into the Dental A Team Podcast!

If you are a dental practice owner or team member, this podcast is for you! Join Kiera Dent as she shares first hand knowledge on what it takes to create a wildly successful dental practice!


267: Get More Money into Your Practice

Sep 24, 2020

Did you know that Dave Monahan, CEO of Kleer, is an A-team member? Yup, Kleer is a dentistry membership program, and in this episode, Dave joins Kiera to talk about why membership plans are the way to go. There’s even data to back it up.

Membership plans are more important than ever, especially in light of COVID. Did you know about half your patients don’t have dental insurance? And that membership plans actually result in more money into your practice? Kleer can help you capitalize on that. Tune in to listen to Kiera’s and Dave’s conversation!

Dave Monahan has a passion for creating technology-enabled businesses that improve people’s lives. He founded Kleer and championed its mission from the beginning. He designed the Kleer platform based on dentist and patient feedback, curated a passionate and hardworking team, publicly advocates for dentists and patient rights, and continuously pushes the company to innovate and be better.

Prior to joining Kleer,...

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266: Not Tips, But Systems

Sep 23, 2020

Kiera is joined by Dr. Jasmine Elmore out of Wilson, North Carolina to talk a whole bunch of things: How to make your practice an A-team practice, active versus passive econsultancy, solving health problems at any age, and … tongues. This episode is stock full of information to make your practice the best it can be, and Dr. Elmore shares her own experience with the Dental A-Team, as well as how she continues to progress her team.

If you want to have your own practice’s fantastic improvement journey, visit www.TheDentalATeam.com and contact us to come visit!

Dr. Jasmine Elmore’s journey began back in 2015. After completing a certification in Pediatric Dental Medicine at St. Christopher’s Hospital for Children in inner city Philadelphia, she moved to rural North Carolina to help a local dentist tackle a six-month waitlist for operative dentistry.  She worked six days a week and treated thousands of state-insured children monthly until the end of 2016 when...

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265: How to Solve Problems FOREVER

Sep 22, 2020

Ashley Keith (office manager extraordinaire out of Kansas) joins the podcast again to talk about how her practice managed to grow during the COVID-19 pandemic. Yup, you heard that right. Keith + Associates Dentistry had an unconventional, successful journey during 2020, and Ashley shares what she implemented with Kiera and the Dental A-Team.

The biggest thing: solving the problems that arose once and for all. No couple-month trial periods, rather figuring things out forever. Hear Ashley and Kiera discuss what tactics are best, plus, how Keith + Associates is setting up a business center for its insurance verification, processing, and billing tasks.


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264: No Department Is an Island

Sep 17, 2020

Kiera joins the Tale of Two Hygienists gang to talk team dynamics! That means getting your entire team to run together as a pack. Kiera, Michelle, and Andrew discuss how to structure goals so all team members can feel part of the success, how to provide production and patient care simultaneously, and how to make sure the back and front office is on the same page.

Curious about other ways you can improve your practice and your team? Head over to www.TheDentalATeam.com for more podcast episodes + training videos + one-on-one help!

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263: Workshop Wednesday: ~ Patient Flow ~

Sep 16, 2020

Establishing killer patient flow is part of the Dental A-Team’s 12 systems comprehensive success cycle, and in this episode, they’re teaching you how to get it done.

What is patient flow? Where does it start? What are the three Es of communication? These questions and more are answered by the DAT. By listening, you will improve your patients’ experience the moment they call your practice on the phone.

Be the best practice you can be with the help of the Dental A-Team. Visit www.TheDentalATeam.com for more.





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262: You Need the Help

Sep 15, 2020

Dr. Summer Kassmel and Kiera are here today to talk to you about the difference between a personal assistant and executive assistant, and why you definitely need the help. Not sold on your need for a personal assistant? Dr. Kassmel shares steps to take to understand if the need is really there.

It’s time to loosen the reins of your life a bit, and learn the art of delegation. The Dental A-Team can even get you started! Email hello@TheDentalATeam.com to receive sample ads for a personal assistant. Write it, post it, and tee up your life and practice for better success.


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261: Associate to Owner, Taking the Leap

Sep 10, 2020

Yogi Dentist aka Dr. Jenny Perna is part of the Dental A-Team! Dr. Perna talks with Kiera about her role as an associate dentist, her hunt to buy her own practice, and the lessons she’s learning to prepare her to become a practice owner.

Some tidbits from their conversation: Dr. Perna loves the creativity of dentistry and is seeking her own narrative in the field; associate dentists can hone in on leadership skills at any time — they don’t have to wait to become the practice owner; there’ll be many speed bumps along the way to purchasing a practice and stepping into the lead dentist role, but there are even more educational resources (including the DAT, wooo!) that can help guide you.

Feel like being inspired? Press play now!

Dr. Jenny Perna grew up in Merritt Island, Florida, where she spent her early years performing as a dancer, singer, and actor. While attending the University of Florida for her undergraduate education, she worked as a dental assistant...

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260: Do You Zig When Others Zag?

Sep 09, 2020

Kiera’s a guest on Art of Dental Finance and Management with Art Wiederman, sharing Dental A-Team tips to make your dental practice better than ever. Topics covered in Kiera and Art’s conversation include how to hire an A-team member; the best questions to ask during an interview; how to minimize cancellations; and so much more!

A great take-away from Kiera: In a world full of zigs, don’t be scared to zag.

Are you new to the A-team? Make sure you visit www.TheDentalATeam.com to access all the goods that come with being a member!  



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259: Outsourcing is Your Friend

Sep 08, 2020

Dr. Summer Kassmel joins Kiera to talk about solutions for outsourcing! Now before you panic over the idea of incorporating a call center into your practice, let us talk you through it. Kiera and Dr. Kassmel share their experiences with outsourcing, good examples of who you can hire, and why outsourcing can be so effective in the COVID time.

A reminder: outsource companies are your employees, meaning you establish KPIs and check-ins. You can make sure they fit in nicely with how your practice functions.

Visit www.TheDentalATeam.com to find out other resources that’ll help your practice find success.  


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258: The Comeback Challenge

Sep 07, 2020

It’s a tough time for dental offices (and a whole lot of other businesses) right now, but the difference between others and you is that you have the Dental A-Team in your court! To help rebuild what COVID has destroyed, we’re starting the Comeback Challenge 2020 on September 14! 

This free challenge will run for five days and help re-inspire you and your team to come back better than ever! The DAT will be talking scheduling, shifting mindsets, billing, and more … It’s all at www.TheDentalATeam.com/Comeback. Go sign up right now!

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