Getting promoted to a leadership role isn’t all rainbows and sunshine. There’s a lot of hard work that goes into the transition, and in this episode, Kiera talks with Amy Ells, a regional manager out of Canandaigua, New York about what it means to be a successful leader and how a leadership team can best function. The pair dispels a few dental practice myths, including “my practice is different” and “being in a leadership role makes you better than others.”
Remember, a good practice employs a 5-star patient rating AND a 5-star employee rating. Amy is all about that mindset as her practice grows from three to four locations.
Amy joined Finger Lakes Dental Care after completing her degree in Communications with a concentration in Public Relations and a minor in Marketing from SUNY Fredonia. She has been a part of the Finger Lakes Dental Care team since 2008. Amy is a member of the American Association of Dental Office Managers and has been taking multiple classes over the past few years covering topics from inter-office communications to online marketing. In her spare time, Amy enjoys crafting, traveling, and reading.
For more information and episodes, visit www.TheDentalATeam.com