Why dread KPIs? In this episode, Kiera discusses how Key Performance Indicators are the lifeblood of your practice. In the same way you take vitals for a patient to assess overall health, KPIs are just as essential in order to assess the overall health of your business.
You may not realize it, but there are more KPIs to track other than the main three:
Kiera discusses what KPIs to track daily, weekly, and monthly that will allow you to not only become more efficient, but also to have the greatest impact and service to your patients.
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Just because dentistry is one of your talents doesn’t mean it’s not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you’re not prepared. In this episode, Kiera gives three…
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Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From…
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When it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the…
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This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy amper, and more….
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