Team culture is incredibly important and valuable in any workplace, and in this episode, Dr. Jenny Perna has returned to the Dental A-Team podcast to share her experiences in the dental world.
Dr. Perna has been in toxic cultures before, where the wrong people sat in the wrong seat on the bus, so to speak, or they sat in the right seat, but didn’t have the right attitude. To fix the negative atmosphere, she focused on the following:
Anyone can be a leader. Don’t be afraid to step up.
Relate everything to your core values.
Be committed.
Fixing a toxic culture can take a while — years, even — but take heart from Dr. Perna’s advice. (Check out this accountability survey we have!)
Be sure to listen to past episodes with Dr. Perna!
Episode
Dear listener, it is possible to scale your practice and keep your sanity! Kiera discusses three overall pieces of advice for those who have expanded/want to expand to multi-practice ownership, including centralizing atmosphere and tactics, establishing leadership infrastructure, and keeping your communication fluid. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment […]
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Dental A-Team is all about case acceptance. In this episode, Kiera shares how a practice can double its case acceptance in one month (or even one day! She has receipts!). She gives five tactical tips practices can apply today to refine that acceptance and start upping that percentage of “yes.” Episode resources: Subscribe to The […]
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This episode is all about the stress of people — managing them, working with them, attending to them, etc. Tiff and Kristy discuss what it means to manage results and lead people, and how sticking to systems of accountability in your practice can take a lot of that stress off your shoulders. Episode resources: Subscribe […]
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It’s time to perform a special audit in your practice! This one is called the Invisible Friction Audit. Kiera guides listeners through how to catch problems that might not be very obvious, but are total gamechangers in terms of practice operations. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us […]
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