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Episode : 027: Office Manager Takeaways with Brenda Miller

Podcast Description

Kiera welcomes Brenda Miller to the podcast for an episode surrounding office managers, business leadership, and consulting. Kiera was in Brenda’s three offices and decided it would be fun to take the listeners “behind the scenes” of in-office consulting.

Brenda examines her unconventional, yet inspiring, journey that has now brought her to working as a dental office manager. Brenda gives the following tips for office managers:

  • Understand business is not personal
  • Always being honest
  • Stay calm and breathe
  • Keep a daily checklist
  • Maintain your morning huddles
  • Be the leader your team needs

Brenda emphasizes the importance of listening to your team and being humble in your approach. Positive attitudes can push a business, its leader, and its team forward to the next level!

Want to learn more? Head on over to www.TheDentalATeam.com for our online Office Manager Course and use coupon code OMPODCAST for a sweet discount!

 

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