What are your normal routines? Are you being intentional with your time? Kiera explains how being tactical and practical about having routines will make your life more simple.
Episode
Your key performance indicators do not have to be intimidating. In fact, with the correct frame of mind, they tell you exactly what’s going on in your practice! Kiera shares the smart way to utilize KPIs, including: Looking for patterns, not just numbers Finding the question in each KPI Understanding KPIs are team-wide, not just […]
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Guest episode! Kiera is joined by Paul Edwards, CEO and co-founder of CEDR HR Solutions, which provides human resource support especially for dental practices. They go through a rapid fire of topics, such as coaching and accountability, worker classification, documentation and evidence (including AI!), and reporting policies. Visit CEDRSolutions.com to learn more about Paul. Episode […]
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Does your team feel out of whack? Tiff and Pam pull back the curtain on maintaining practice camaraderie by sharing where to find those daily wins. They discuss not only setting goals, but the most effective way to do so; how to best utilize morning huddles; why ongoing communication is critical; and more. Episode resources: […]
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Post-visit follow-ups — this episode is all about ’em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing. Episode resources: Subscribe to The Dental A-Team podcast Schedule […]
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