Britt and Tiff discuss how to present diagnosis information to patients in a clear and educational way with the problem-solution-problem approach (aka the Oreo cookie). Your patients don’t have to be scared by “problems,” but it is important to give them the right information in a manageable way — this episode dives into that, including the right pieces you need to have in place.
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Does your team feel out of whack? Tiff and Pam pull back the curtain on maintaining practice camaraderie by sharing where to find those daily wins. They discuss not only setting goals, but the most effective way to do so; how to best utilize morning huddles; why ongoing communication is critical; and more. Episode resources: […]
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Post-visit follow-ups — this episode is all about ’em! Following up with patients is one of the most overlooked ways to build trust. Kiera shares tips on both how to accentuate and accelerate your post-visit methods as a practice, as well as what to avoid doing. Episode resources: Subscribe to The Dental A-Team podcast Schedule […]
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Establishing the right systems in your practice creates consistency, profitability, and freedom in ways that individual effort is never going to. Kiera talks about the difference between systems and the people using them, how to know if you need a new system, why the right system equals scalability, and more. Episode resources: Subscribe to The […]
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Tiff and Kristy break down monthly financial controls that protect your practice’s profit. These include identifying lag and lead measures, getting your supplies in check, creating a budget around the team’s fun money, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Tiffanie (00:01) Hello, […]
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