Tiff and Brit are on the podcast to share tips and tricks from offices nationwide. In this episode, they focus on your practice’s handbook. Your handbook is different from an operations manual, and the two share why it’s so incredibly important to have your handbook updated (and reviewed by an expert in your state) on an annual basis.
Episode resources:
Take Dental A-Team’s office manager course
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Episode
Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, intentionality, and the genuine connections between it all. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera (00:00) Hello, Dental A Team listeners. This […]
Listen NowEpisode
Private practices — ever feel like you can’t win against the DSOs? Kiera talks about what your practice can continue to produce that DSOs, with their multiple locations and bigger budgets, can’t replicate. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team […]
Listen NowEpisode
Tiff and Kristy address why the doctor (or the practice lead or the OM) always end up getting sucked back in to answer questions they shouldn’t have to. The pair also gives solutions on how to curb this automatic approach, including establishing clarity, providing the right resources, and being patient when things go wrong. Episode […]
Listen NowEpisode
Marketing is different than it was five years ago, especially now that AI is firmly entrenched in so many communities. Kiera talks about how AI, online reviews, and local trust are more important than ever, and what you and your practice can do to keep patients coming your way. Episode resources: Subscribe to The Dental […]
Listen Now