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Episode : #513: Insider Scoop on What Office Managers Do?

Podcast Description

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What do office managers even do? Why is it important to have an awesome OM? Kiera is joined by Brit and the two are talking the best parts of having an office manager — and a good one at that. The two hit on the following topics:

  • The one trait you need to be a successful OM

  • Why your OM needs to be a numbers person

  • How to be fair and respected as an OM

  • What the ideal OM/doctor relationship looks like

  • Plus a ton more!

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