051: Simplification with Sophistication for Office Communication

In today's episode, Kiera welcomes back fan favorite, Ashley Keith- office manager of a 20 op practice including 4 doctors, 10 hygienists and all the support team. Ashley comes from corporate America with a marketing background and has found, communication is a MUST in any dental office.

Ashley shares four ways she has been able to increase communication in her office including:

  • Company emails
  • Inter-office communication system
  • Group text messaging
  • Trainual for online onboarding and communicating

Simplification with sophistication is paramount for highest level of communication.

 

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