068: “Imprint” on Your Team Members

Dr. Summer Kassmel is back with some quick and dirty tips on creating relationships between doctors and team members. Her go-to? Success stories! She gives a two-page document to her team members after they’ve been on board for at least 90 days. The document asks such questions as…

  • Where do you feel you are physically? Mentally? Spiritually?
  • Do you feel like there’s growth potential in these areas?
  • Where do you want to end up in each of these areas?
  • Do you feel you’re a success?

Once a year, Dr. Kassmel takes each team member out to lunch, one-on-one, and talks about the answers. What’s holding a certain team member back? Is it finances? This way, she’s building a personal relationship with each and every team member.

Kiera echoes Dr. Kassmel’s thoughts: It’s important for doctors to know their team! Investing in your team is one of the most important things a doctor can do.

Learn more about Dr. Kassmel and Kiera’s Women Dentists Connect event in October in beautiful Scottsdale, AZ at www.womendentistsconnect.com. More episodes on owning or working in a successful dental practice are just a click away at www.TheDentalATeam.com.




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