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129: Becoming a Chief Delegator with Office Manager Jennifer Abshier

Jennifer Abshier from episode 123 is back for more tips as a practice administrator. Yikes, sounds like a hefty role, you might think. What does a practice administrator actually do? Jennifer defines her position as representing the practice and leading the team (including doctors!) along. Some tips to do that …

  • Have your core values and mission set
  • Be intentional with time
  • Delegate (and be humble enough to do so)
  • Outsource before it’s too late

Jennifer discusses with Kiera the difference between being busy and productive, and how the two don’t necessarily go hand in hand. This is a great episode that’ll inspire you, dear listeners, to be more organized and fruitful in your day-to-day.

As a reminder, Jennifer is the practice administrator for The Dentists at Hillsborough in Omaha, NE, and oversees four different offices. Check out her past episode and tons of others at



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