This episode is a quickie, but it has oh-so-much valuable information! Kiera talks having accountability and delegation in your practice. She gets the question a lot: How do I keep people accountable?! The answer? Turn ‘shoulds’ into ‘musts’! Does your team know they MUST submit their KPIs to you every Friday?
Holding people accountable also means not complicating things. Have your team help you water down your demands into bite-sized pieces. Pick three things for your team members to be accountable for each week (and make them a must!). This is a challenge for everyone, and can be implemented not just in the office, but in everyday lives. Take on Kiera’s challenge to improve your accountability today!
Looking for other tips to improve your practice. We’ve got a ton over at www.TheDentalATeam.com.