No one likes to have awkward, hard conversations, right?! Wrong! Kiera does! And in this episode, she walks you through five steps for having those discussions with your team members. Her most recent example is from an awesome office that’s struggling with morale (think backbiting and gossiping). The doctor made the fatal mistake of giving empowerment without accountability, which led to entitlement.
To be a part of an effective team, you musn’t people-please! It’s time to say what needs to be said. Here are Kiera’s tips to do just that:
Oh, and what if you’re on the receiving end of an uncomfortable conversation? Say thank you! By saying thank you immediately, it shifts your mind to become more receptive to feedback.
If you’re interested in receiving a step-by-step guide to having uncomfortable conversations, please email [email protected]!
If you are a dentist or dental practice team member, this podcast is for YOU! Join Kiera Dent, CEO & Founder of the Dental A Team as she shares first hand knowledge on what it takes to create a wildly successful dental practice!
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