Time for more helpful nuggets from Kiera! This time, she’s talking insurance verification. Hold your moans and groans, folks. These quick tips will change your life with better case acceptance, improved VIP patient experience, and less stress in your practice. (If you haven’t already, check out episode 80, The Bread and Butter of Dental Practices..)
In this episode, Kiera offers sage advice about…
Changing the appointment view in your software to be based off each patient’s insurance company
Clustering patients with the same insurance company together (example: everyone with Delta Dental is highlighted blue) and then call based on those clusters
At the beginning of the year, making full breakdowns (perhaps with an insurance breakdown form), and once you’ve verified for each group number, utilizing asterisks to show what’s been done
These are just a few of the tips Kiera shares. Listen to this quick episode for the rest of her advice on making insurance verification more streamlined and less painful. Then head over to www.TheDentalATeam.com to find out other ways to improve your practice.
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