That’s right, in today’s episode, Kiera talks about how to turn your dental office into a magical wonderland for your patients. That idea centers around having an on-stage and off-stage persona! Remember, your patients are your paycheck; regardless of whether you like them or not, you need to accommodate them to the best of your ability. Kiera offers three tips on how you can keep patients feeling warm and fuzzy while they’re with you:
Establish a positive experience from the moment they walk in
Respond to patients’ questions on their agenda, not yours
Know what the internet is saying about your practice
Implementing these ideas will yield a happier patient base, and people will enjoy coming back each time. Visit www.TheDentalATeam.com for more ideas on how to make your practice the best it can be.