That’s right, in today’s episode, Kiera talks about how to turn your dental office into a magical wonderland for your patients. That idea centers around having an on-stage and off-stage persona! Remember, your patients are your paycheck; regardless of whether you like them or not, you need to accommodate them to the best of your ability. Kiera offers three tips on how you can keep patients feeling warm and fuzzy while they’re with you:
Establish a positive experience from the moment they walk in
Respond to patients’ questions on their agenda, not yours
Know what the internet is saying about your practice
If you are a dentist or dental practice team member, this podcast is for YOU! Join Kiera Dent, CEO & Founder of the Dental A Team as she shares first hand knowledge on what it takes to create a wildly successful dental practice!
Make sure to subscribe and tune in every Tuesday, Wednesday and Thursday for a NEW episode!