Ashley Keith (office manager extraordinaire out of Kansas) joins the podcast again to talk about how her practice managed to grow during the COVID-19 pandemic. Yup, you heard that right. Keith + Associates Dentistry had an unconventional, successful journey during 2020, and Ashley shares what she implemented with Kiera and the Dental A-Team.
The biggest thing: solving the problems that arose once and for all. No couple-month trial periods, rather figuring things out forever. Hear Ashley and Kiera discuss what tactics are best, plus, how Keith + Associates is setting up a business center for its insurance verification, processing, and billing tasks.