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274: How to Deal With Rude Patients

2020 has jaded many folks, and dental practices often are recipients of negative and angry emotions. Welp, the Dental A-Team is here with three tips to help you come out the other side of working with a rude patient:

  1. Start your mornings off with positivity
  2. Make your kudos public
  3. Put forth kindness

Today’s topic came from a listener email. Have your own topics you want the DAT to chat about? Email [email protected].




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