Did a patient cancel? Are things slow? It’s important to have downtime tasks for when things aren’t chugging along as fast as they normally are! Kiera talks in this episode about how to maximize downtime in your practice, specifically …
Defining what qualifies as downtime for your practice
Holding people accountable
Coming up with tasks to do during downtime
By defining downtime, team leads don’t have to micromanage; instead can spot-check.
Listen to episode 64, Multi-Tasking is a Lie
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