Improving your case acceptance comes down to the art of communication. Kiera and Tiff use a simple analogy—when the waiter asks if you want dessert—to illustrate how different questions, tone, and messaging can have different outcomes. The same is true for case acceptance at your practice.
Don’t tee up your patients to reject their case treatment—communicate in a way where the patient feels the importance of getting their treatment plan. There’s a right way to go about presenting treatment options, join us to hear all of our tips on improving your case acceptance by listening to our podcast at the link below.