Tune in to hear how you can elevate your dental practice. If you are a dentist or dental practice team member, this podcast is for you.
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Calling all dentists and dental practice team members! Are you feeling frustrated and overwhelmed? Is your practice not running as efficiently as you desire? This podcast is tailored just for you, addressing the unique challenges and frustrations you face daily, while also revealing the secrets to building a thriving dental practice.
A weekly podcast that dives into the logistics behind building and successfully running a dental practice. We give every member of the dental team tips and tricks to be more efficient, improve communication, eliminate frustrations, and exceed expectations!
Latest Episode
Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response. Define “true emergency” — what should the doctor actually have to come in for? Role play! Listen to example calls and set language to use. Place daily blocks for those emergency appointments. She adds a couple additional pieces of advice, including […]
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We’ve talked about it before: Your patient avatar is crucial for success (listen to episode 747, Creating a Raving Fan Patient). Now, it’s time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on… Reverse engineering your ideal avatar Considering the right metrics Working with your marketing […]
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Kiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as: What’s the AR? What procedures are being offered and is there room to add more? How is the team communication? How are supplies purchased? Then she suggests how to […]
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Something many dental practices tend to forget: passing off information with open communication in mind. Tiff and Dana review why handoffs are so critical to building trust and increasing patient acceptance. They touch on diagnosing with the patient in the room, having conversations directly with them, why NDTRs need to be implemented, and more. Episode […]
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There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Practice Momentum […]
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