Dental A Team Blog

Looking for even more Dental A Team content? You're in the right place! Here we share more thoughts and provide you with tips to elevate your dental practice.

#7: Two perspectives, One Goal

Dr. Mark Costes and Kiera Dent join forces in The Dental A Team podcast to explain how TWO PERSPECTIVES of dentistry are BENEFICIAL for the entire profession of dentistry.

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#6: Talking Money- Part 1

Mark and Kiera have a podcast today going out to TREATMENT COORDINATORS! But, if you aren’t a treatment coordinator, this is still an episode for you.

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#5: Talking Money- Part 2

On this episode, Mark and Kiera wrap up their “Getting Comfortable in the Uncomfortable Podcast” on Part II today. They want you to really understand that talking money is just that– and NOTHING more! As teams, this can be one of the biggest mental hurdles that can be easily overcome.

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#4: Fire Yourself

On the show today, Mark and Kiera talk about what best leaders do– FIRE YOURSELF to make your life easier through SYSTEMS! Best leaders create systems and ways to systemize the practice and organization so it can be a system-dependent operation and not people-dependent. Mark and Kiera share their experiences of how creating systems can […]

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#3: 6 Steps to More Reviews

You know you have the best practice! You know it! And you just need to let more people know it. How can you do this? And how can the entire team help with this? On the show today, Mark and Kiera talk about getting those patient 5 star google and yelp reviews in an easy […]

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#2: Don’t Break Up With Me- Controlling Cancellations

Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations. Cancellations are the BANE of the front office’s existence and can really throw a negative curve into your day. And yet– they can be turned around with one simple phrase that […]

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#1: The GOAT- Same Day Treatment Tidbits

On the show today, Mark and Kiera talk about something that can grow a practice and make work even more fun- SAME DAY TREATMENT. They do a deep-dive into some common concerns teams have and explain how you and your team can be the GOAT– listen in to learn what that stands for– and help […]

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WELCOME to The Dental A Team Podcast with Kiera Dent and Dr. Mark Costes

On the show today, Mark and Kiera talk about why they even made the Dental A Team Podcast. They come from YOUR background– they don’t just understand you, they ARE YOU! No matter your position, Kiera and Mark have been there. This podcast is to here to give all team members, in EVERY position, TACTICAL […]

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Episode 1: Welcome to the Dental A Team Podcast!

Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations.  Cancellations are the BANE of the front office’s existence and can really throw a negative curve into your day. And yet– they can be turned around with one simple phrase that […]

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006: Talking Money- Part 2

On this episode, Mark and Kiera wrap up their “Getting Comfortable in the Uncomfortable Podcast” on Part II today. They want you to really understand that talking money is just that– and NOTHING more! As teams, this can be one of the biggest mental hurdles that can be easily overcome. Actionable items you can look […]

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