Looking for even more Dental A Team content? You're in the right place! Here we share more thoughts and provide you with tips to elevate your dental practice.
This episode is about a question that is often emailed in: Are bonuses a good idea? If you’ve been around this podcast, you’ll know Kiera isn’t the biggest fan of bonuses. Here, she shares why that is, alternative ideas to reward your employees, and more. Episode resources: Reach out to Kiera Subscribe to The Dental […]
Read NowYour schedule is the heart of the practice — if it’s not done well, everything crumbles from there. Kiera and Tiff share the most important factors to consider when it comes to perfecting your schedule. The top three questions to ask yourself at the end of the day to know if your scheduling is going […]
Read NowWe are 600 episodes into this Dental A-Team podcast! Thank you to our 80,000-plus listeners for being with us along the way. In this milestone episode, Kiera reflects on her journeys in business, life, and dentistry; highlights from the podcast; lessons learned; and more. Here’s to the pieces of life that propel us to keep […]
Read NowIf you’ve ever questioned whether something should go in your practice’s operations manual or your employee handbook, this is the episode for you. Kiera breaks down the difference between the two resources, how they should be laid out, how often they should be updated, and a ton more. Episode resources: Reach out to Kiera Subscribe […]
Read NowKiera is spilling secrets on what makes the best of the best office managers. She even reads excerpts from her up-and-coming book. Listen to this episode to hear more about the following: What should Kiera name her book? Suggest ideas and potentially win a $100 Amazon gift card. What should an office manager be doing? […]
Read NowKiera and Tiff are continuing to share 12 themes that every single dental practice should implement. These Wednesday episodes are the teasers; the Dental A-Team will dive in fully come 2023, month by month. This episode looks at your practice’s patient experience in detail. We’re talking new patients, recurring patients, doctor patients, hygiene patients, consultant […]
Read NowThis episode is a raw reflection by Kiera on the Little Black Dress Podcast with Dr. Ashley Joves (a cosmetic dentist). Nothing is off limits — Kiera shares her experience with eating disorders, a path to divorce, suicide consideration, IVF … all while building a business. If you take anything away from this listen, know […]
Read NowKiera is cutting through the chatter and getting to the root cause of the phrase “I don’t have time.” She dives into how prioritization and discipline play a role in getting tasks done, why not having time is just an excuse, and the two options you have to get everything done you need to. Episode […]
Read NowWe’re continuing with our weekly introduction to 12 systems — something the Dental A-Team will dive into in full starting 2023. This episode focuses on making billing easy and healthy. Kiera and Tiff share tips on … How to set up a solid billing department, The two numbers that will tell you if your billing […]
Read NowIf you’re looking for improved systems, elevated patient experiences, and a supportive culture for your team, that can start with holding an effective meeting. In this episode, Dana and Kiera talk about who should be running which meetings in your practice, and what makes an effective meeting — meaning each person is leaving with clarity […]
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