In this very first “CarCast” episode, Kiera welcomes her traveling consultant colleague, Tiffanie Trader. Tiffanie is a master with teams and how to build relationships through solid communication tactics.
Tiffanie and Kiera discuss how communication is beneficial for team engagement, but absolutely necessary for successful production. Tiffanie sheds light on communication tactics, how it makes a practice run smoother, and how “having the hard conversation” can be positive! When a team member’s production or work quality is not where it needs to be, the conversation doesn’t have to be difficult.
Get your notepad ready, this is an action-packed episode we know you’re going to love!
Episode
Just because dentistry is one of your talents doesn’t mean it’s not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you’re not prepared. In this episode, Kiera gives three…
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Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From…
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When it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the…
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This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy amper, and more….
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