Ugh, collections. No fun for anyone. BUT the Dental A-Team is here to lighten your load by sharing our favorite collections protocol. Kiera shares the policies your practice should have in place for collections even enters your mind, then walks through the process of contacting a patient for payment. Hint: Red paper can work wonders.
Establishing a clear-cut protocol gets your dental team in the zone for what can be a sticky subject, so you’re going to want to listen to this episode.
Looking for more advice on developing your collections protocol? Email [email protected]!
Episode
Do things feel a little disconnected between team members in your practice? Tiff and Dana discuss the common signs that usually mean your practice could use a communication refresher, and then give advice on what can be done about improvement. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a […]
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Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, intentionality, and the genuine connections between it all. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera (00:00) Hello, Dental A Team listeners. This […]
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Private practices — ever feel like you can’t win against the DSOs? Kiera talks about what your practice can continue to produce that DSOs, with their multiple locations and bigger budgets, can’t replicate. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team […]
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Tiff and Kristy address why the doctor (or the practice lead or the OM) always end up getting sucked back in to answer questions they shouldn’t have to. The pair also gives solutions on how to curb this automatic approach, including establishing clarity, providing the right resources, and being patient when things go wrong. Episode […]
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