← Back to Podcasts

Episode : #316: Uh Oh … What Now!? (Office Autopsy)

Podcast Description

Scenario: A key member of your practice goes completely out of commission … What do you do? This week’s office autopsy takes a look at that. Kiera shares an experience a practice went through recently, prompting her encouragement to all practices to have the following in place:

  1. Have a COVID-19/shutdown plan

  2. Create an operations manual for everyone in your practice

  3. Encourage team members to take time off not only for mental health, but so weaknesses are revealed and problems solved

Listen up to how the DAT worked through having a key player (in this case, the doctor!) out of the picture.

Not sure where to start in creating your own emergency approach? The Dental A-Team can help you! Visit www.TheDentalATeam.com

Recent Podcasts


#804: Crucial Conversations + How to Book Club (Effectively)

It’s another book club episode! Kiera reviews , which gives guidance on how to speak effectively with others — personally, professionally, whatever. She also touches on how to host the ideal book club for your office. Episode resources:…

Listen Now


#803: KPIs Are a Scoreboard for Your Practice

AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right…

Listen Now


#802: A Chat With Go-Giver Co-Author Bob Burg

Kiera is joined by Bob Burg, co-author of ! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The…

Listen Now


#801: Double Purpose Job Descriptions!

Job descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding….

Listen Now
View More Dental A Team Podcasts