It’s time to take a good look at your practice in the mirror: Are you assuming too much of your patients? Kiera shares an example of this at a Macy’s in Arizona where she was shipped from department to department without any helping hand. Don’t be like this Macy’s!
Stop assuming your patients know what a crown is, or a root canal, or insurance verification. Stop sending your patients around in circles because you’re not on the same page as your fellow team members! This episode will encourage you to focus in on perfecting the patient experience in your practice. The good news, 95% of the changes you can make are free!
By ensuring your patients are taken care of from start to finish, you’re showing the love and care they want to feel.
But wait! There’s more! Are you looking for other ways to make your patients feel like VIPs? Visit http://www.TheDentalATeam.com to discover the path to perfection.
Episode
Kiera is joined by Mike and Stephanie Walton of Walton Family Dentistry in Bardstown, Kentucky. For the past almost year, the Waltons have not had a hygienist in their office. They talk with Kiera about why they were struggling to keep one staffed,…
Listen NowEpisode
Artificial intelligence is steadily growing as a presence in our personal and professional lives. In this episode, Tiff and Dana talk about how AI can be used effectively in practices, game-changing technology in recent years, and the…
Listen NowEpisode
Do you ever feel like there’s too much happening in dentistry to keep your head on straight? Kiera talks about 4 ways you can stay up to date without being overwhelmed: Listen to podcasts Attend conferences Join a consulting group Find what…
Listen NowEpisode
Did you know you’re losing $600,000 to $1 million by having open time in your schedule? Kiera talks about what is likely impacting your schedule and how to fix it (without working overtime). Episode resources: Transcript: Kiera Dent (00:00.974)…
Listen Now