Britt and Tiff discuss how to present diagnosis information to patients in a clear and educational way with the problem-solution-problem approach (aka the Oreo cookie). Your patients don’t have to be scared by “problems,” but it is important to give them the right information in a manageable way — this episode dives into that, including the right pieces you need to have in place.
Episode resources:
Reach out to Tiff and Britt: [email protected]
Subscribe to The Dental A-Team podcast
Episode
Morgan Hamon, co-founder and president of EAG Dental Advisors, returns to the podcast to talk about dentistry financials. As a CPA, Morgan pulls from his experience to talk with Kiera about what it takes to be profitable (beyond revenue and expenses)….
Listen NowEpisode
Tiff and Dana perform a practice autopsy of sorts — one of Dana’s star students, and what’s been put in place to help them thrive. The two discuss key systems, metrics, leadership, and how to stay committed to all of it. Episode resources: …
Listen NowEpisode
Kiera gives advice to those practices stuck in the $1 to $2 million range (because the same problems tend to apply). These hurdles can often be addressed in the leadership, systems, and mindset arenas, and Kiera spells out specific steps your practice…
Listen NowEpisode
Kiera is joined by Ted Osterer of Synergy Dental Partners to talk about the money field of dentistry in this moment of 2025, including tariffs, negotiating and raising fees, finding supplies, and more. Episode resources: Transcript: Kiera Dent…
Listen Now