Britt and Tiff discuss how to present diagnosis information to patients in a clear and educational way with the problem-solution-problem approach (aka the Oreo cookie). Your patients don’t have to be scared by “problems,” but it is important to give them the right information in a manageable way — this episode dives into that, including the right pieces you need to have in place.
Episode resources:
Reach out to Tiff and Britt: [email protected]
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