Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations. Cancellations are the BANE of the front office’s existence and can really throw a negative curve into your day. And yet– they can be turned around with one simple phrase that works like magic.
Through the three E’s and some magical verbiage, teams can eliminate cancellations. Mark and Kiera discuss common reasons teams might shy away from this verbiage all while giving ways for teams to implement this TODAY!
Why not try it out? Eliminating cancellations might help you and your patients have a brighter day! This is one of Mark and Kiera’s FAVORITE topics that works!!
Episode
Kiera is joined by Derick Van Ness of Big Life Financial to talk about taxes, and how to handle them beyond simply thinking of them as a necessary evil. The pair discuss knowing your numbers, utilizing tax credits, the magic touch of a CPA, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule […]
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