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Episode : Episode 1: Welcome to the Dental A Team Podcast!

Podcast Description

Today, Mark and Kiera go, in-depth, on how Kiera refuses to be the girl who gets broken up with when it comes to cancellations.  Cancellations are the BANE of the front office’s existence and can really throw a negative curve into your day. And yet– they can be turned around with one simple phrase that works like magic.

Mark and Kiera discuss common reasons teams might shy away from this verbiage all while giving ways for teams to implement this TODAY!

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