We’re rounding out the year by sharing phrases that’ll get your patients saying YES! The Dental A-Team has put a ton of time into figuring out what works best when speaking with our patients, what gets your practice results better and faster. The idea is to think about the outcome you want and then listen to the verbiage you’re using. Kiera gives advice on some phrases you could use … as well as words you definitely shouldn’t.
Episode resources:
Listen to episode 311, How to Stop Cancellations
Listen to episode 250, Magic Phrases and Pre-Payments
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast on iTunes
Episode
Artificial harmony is what happens when teams work alongside each other day in and day out, but never actually talk about what needs to be said. Kiera and Dana walk listeners through why getting to the root of problems in a practice is so critical — from not just a teamwork point of view, but […]
Listen NowEpisode
Re-releasing a Dental A-Team podcast fan favorite! Britt is fresh off visiting a ton of practices, many of which are part of dental support organizations (DSOs), and she’s sharing her insight. With Kiera, she talks about the foundational pieces to set up DSOs for success — everything from training the leadership team, setting up KPIs, […]
Listen NowEpisode
Tiff and Nikki share how a hands-on operator can become a strategic owner, and at the same time set the team up for success. By sharing responsibilities and establishing clear systems, your practice’s culture, business, and team can blossom in unexpected ways. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave […]
Listen NowEpisode
Did you know: Today’s dentists are waiting five years longer to buy a practice than they were a generation ago? Kiera is joined by Brian Hanks of Dental Buyer Advocates to talk about delayed ownership traps and why the future of private practice is an encouraging one (Brian shares numerous data points to back that […]
Listen Now