An office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice.
She explains why OMs should:
Understand your motive in the position
Consider the best interests of the business
Avoid empty threats
And more
Episode resources:
Dental A Team’s Virtual Consulting
Subscribe to The Dental A-Team podcast
Episode
Just because dentistry is one of your talents doesn’t mean it’s not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you’re not prepared. In this episode, Kiera gives three…
Listen NowEpisode
Dana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From…
Listen NowEpisode
When it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the…
Listen NowEpisode
This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy amper, and more….
Listen Now