If you are a dental practice owner or team member, this podcast is for you! Join Kiera Dent as she shares first hand knowledge on what it takes to create a wildly successful dental practice!
Virtual is the new in-person. Today, Kiera’s responds to a listener question from the office manager of a virtual practice: How do I keep my team connected?
The Dental A-Team is perfect for answering this because it’s a virtual company, too! Kiera shares and explains the following tips for keeping your team on track and excelling virtually:
Amp up the love
Find ways to communicate
Stay focused on the goals
Implement morning huddles
Require KPIs weekly
Hold meetings via video conference
Utilize shared documents
Kiera is joined by Dr. Nick and Dr. Whitney Forsythe, a stellar dental duo out of Mount Vernon, Washington. The Forsythes just passed their one-year milestone of practice ownership, and in this episode, talk with Kiera about what they learned along the way and tips for others seeking to do the same.
Some tips the dentists share for someone looking to buy a new practice:
Hire a consultant to use as a resource
Assemble a team before you go in
Know things won’t be perfect
Be willing to make changes
Dr. Nick and Dr. Whitney also discuss effective changes they established upon first buying the practice, including perfecting hand-offs, recognizing when systems are needed, and not being afraid.
This advice and so much more are all part of the latest Dental A-Team episode. Make sure you’re caught up with past episodes at www.TheDentalATeam.com!
The lovely Kayelee Taylor is back on the pod with Kiera! The duo talks about how to best close cases, leads, and sales — successfully educating your patients to buy the service appropriate for them. The tips:
Have good calibration with your doctor
Adopt a ‘buy or die’ mindset
Use ‘or’ at the right time
Remember: the sooner the better
Find true solutions
This episode is one to revisit again and again, because Kayelee has such great tips for solid customer service. These ideas can be tried out in all the positions in your office, so start today. Need a little giddy-up in getting going? Visit www.TheDentalATeam.com for coaching.
Kiera has hiring tips! She talks in this episode both from the employer AND employee perspective on how to give and get raises. First and foremost: Instill the idea that raises shouldn’t be expected, but earned. A raise is dependent upon the value each person brings to the company.
Team members, how are you serving your office to make it a better place? Doctors, managers, are you empowering your team to be able to leave you and start a business on their own, but you’re treating them so well they’d never want to leave you? THAT’s what giving and getting raises is all about! Tune in on how to have those conversations.
YIKES, are you understaffed because of the COVID-19 pandemic? Kiera and the Dental A-Team is here to save your day! When your office is understaffed, it can put pressure on the rest of the team. But it doesn't HAVE to. You can actually become your most efficient selves.
Listen to this episode, where Kiera discusses ways to NOT hire haphazardly even if you’re in need, how to SUCCESSFULLY place ads for hiring, and when you DO hire someone, how to bring them on quickly and effectively.
If you’re looking for more, the DAT has a 30-60-90-day training pack that can help you. Head over to www.TheDentalATeam.com to find it.
Paul Moore — founder, CEO, and fund manager of Wellings — is back on the podcast to talk with Kiera about the reality of what the COVID-19-influenced recession is looking like, and how YOU can invest to help both yourself and others. There’s a ton of information here, topics including: the four economic shapes, how and where to invest in the real estate industry, liabilities on the lender, and where/how to find homes to invest in.
A shock factor: In the 2009 recession, the country didn’t hit the bottom for 3.5 years. That means it’s incredibly important right now to plan ahead for the long-term. This episode will help you get started.
One of the podcast’s BFFs, Friend, is back to talk with Kiera about the side hustle of real estate. Last time (episode #126), the two discussed how real estate can serve as a cash flow and what to look for. Remember, Friend is using real estate to help pay for his dental school. This episode centers around diversification, checklists when looking at real estate, what the ideal fail safe looks like, and an easy way to figure out your rental prices.
As an added bonus, Kiera unpacks what she means when she uses the phrase “word ninja” — how to add sugar and honey to your words to get your point across while still making someone feel like a million bucks.
Kiera gathers with Tiffanie Trader to talk about ways to spice up your morning meetings! If you have the same types of meeting day after day, team members tune out the information. Add a little pizazz to your day. Tiffanie and Kiera share such ideas as incorporating movement and ways to expel energy into your meetings — sing, dance, have a hula hoop contest! Do ALL the things! Just find ways to shake up your meetings and get people excited.
Crossover episode with The Dental Marketer! This episode is a quick and dirty look into how The Dental A-Team works. Michael and Kiera discuss a ~ton~ of information, from how to live the life you want, how to hire the right person, and what a dentist can do today to improve their practice immediately.
Plus! Some tips for choosing a mentor for you and your business:
Find a mentor(s) to fit your executive board: marketing, in-office systems, business, and HR
Find experts you jive with, whose philosophies match yours
Make sure your mentors are doing the job you want them to
This is just a taste of what Kiera and Michael discuss in this extremely informative episode. Listen up now at www.TheDentalATeam.com!
Need a little excitement or inspiration in your morning meetings? Kiera delivers! In this episode, she talks about the reason for huddles in the first place — to come together to win the day! Each member of your team should have a personal plan of how to meet their goals, ways to inspire them to move forward.
Kiera also shares successful tactics she’s seen in other offices to bring team members together. Make sure you’re following along with all of the Dental A-Team’s podcast episodes — there are loads more tips and tricks to inspire your office at www.TheDentalATeam.com.