Dental A Team Blog

Looking for even more Dental A Team content? You're in the right place! Here we share more thoughts and provide you with tips to elevate your dental practice.

#662: The Perfect Handoff

It’s a consultant takeover! Tiff and Britt discuss the pluses of using route slips in your practice. Using a protocol for route slips will ramp up your office communications and help secure the trust of your patients. Consider the two following questions when using route slips: Is there a system in process? Do your team […]

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#661: Social Media: A Glimpse of the Patient Experience

How does your practice handle social media and other internal marketing? Dana and Kiera explain what successful internal marketing like social media looks like: What types of posts work Who your avatar should be How to get team members on board And more! Episode resources: Attend the 2023 DAT Summit Reach out to Dana and […]

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#660: Drop Insurance Plans the RIGHT Way

Dana and Kiera break down the pluses and minuses of dropping insurance in your practice. This episode includes a breakdown of why you would/wouldn’t want to drop insurance, why a membership plan does or doesn’t make sense for your practice, the difference between in-network and out-of-network fees, how to get the reimbursements you want, and […]

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#659: Gain Immediate Momentum in Your Practice

Kiera is on The Pinnacle Podcast with Rebecca Hannah! This crossover episode touches on the journey of building a business, off-the-top recommendations to strengthen your dental practice TODAY, pivoting as a business visionary during Covid-19, the importance of technology in practices, and a ton more. Episode resources: Subscribe and listen to The Pinnacle Podcast Attend […]

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#658: What Are Your (and Their) Motivations?

Kiera and Britt discuss motivation from two angles — how to encourage patients to pay statements, and how to inspire team members to go above and beyond. They talk about where guilt fits in, how to humanize actions, if brightly-colored paper in the mail works, and how things look from a leadership perspective. Episode resources: […]

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#657: Take Away Fears of Overhead and Recession

This is a crossover episode with The Making Of podcast! In it, Kiera talks with cosmetic dentist Ashley Joves about how to overcome high overhead and navigate the economy. Topic discussions include what overhead is and what your goal should be, how to know if you’re disciplined as a business owner, how to work with […]

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#656: How to Earn a Multi-Million-Dollar Reputation

Kiera’s teasing what’s going to happen at the 2023 Dental A-Team Summit! The theme: tried-and-true secrets of those multi-million dollar practices. This episode looks at your dental practice’s reputation, and why you need a good one. Be sure to sign up for the 2023 Summit: thedentalateam.com/summit2023. Episode resources: Attend the 2023 DAT Summit Reach out […]

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#655: What To Do When Things Don’t Go As Planned…

Kiera and Tiff reflect on what happens when life, work, or anything in between goes awry. Tiff shares the experience she recently had traveling that ended up being one of the best happy accidents to ever happen. This topic is the perfect reminder to identify the temper tantrum moments in your practice and figure out […]

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#654: Behind the Curtain of Dentistry

Kiera is a guest on The Dental Download podcast! In this crossover episode, she talks with host Haley Schultz about the realities of the fast-paced world of dentistry, including … What makes a dental practice different from other work environments Key systems to consider if you want to own a practice someday Incentives for employees […]

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#653: The Cashflow Solution

Kiera and Brit tackle accounts receivable in this episode, and why your practice might have a cash flow issue because you’re not collecting money properly. They touch on AR basics, how to best deal with claims, why doctors can’t out-produce an AR problem, where your collections should be for different time periods, and more. Episode […]

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