Looking for even more Dental A Team content? You're in the right place! Here we share more thoughts and provide you with tips to elevate your dental practice.
You know her, you love her — Dr. Jenny Perna is back on the podcast! In this episode, Dr. Perna talks with Kiera about keeping a positive mindset in a variety of ways. A big one for Dr. Perna is fitness, so she discusses how she uses staying active to find that endorphin release each […]
Read NowDid you know that often when you’re trying to accommodate your patients, you’re actually undercutting your staff? Doctors, we’re looking at you. Kiera shares how to master the scheduling lingo to make sure the right people are scheduling the patients. Telling patients they can come in whenever is not a solution, using the verbiage shared […]
Read NowKiera is all about key performance indicators in this episode, and why they’re important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera’s favorite KPIs are … Production (net, not gross) Collection (at least 98%) How many new patients you’re getting Average diagnosis Acceptance rate Overhead […]
Read NowInnovation is the name of the game, and CareStack’s Jim Gerson joins Kiera to talk about it. Whether you’re part of a growing, ambitious practice or one that’s aggravated by subscriptions that bog you down, 2022 is the year to think differently. Jim and Kiera discuss CareStack’s abilities to streamline the following: Training of new […]
Read NowTiff and Brit are taking over the podcast! Tune in to hear the fabulous consultants talk about why documentation and communication matters. The Dental A-Team rule: If it’s not documented, it didn’t happen. Tiff and Brit break down the inefficiencies that happen when proper notes aren’t recorded and how to keep from going down an […]
Read NowThe Dental A-Team has some big moves on the horizon — keep an eye out at Authority Magazine and USA Today 😉 In light of these opportunities, on Kiera’s mind are moves to keep the passion alive in the dental industry. She touches on tips to not only be inspired each day by dentistry, but […]
Read NowKiera and her Dental A-Team consultants have been in a lot of practices. In this episode, Kiera talks about accountability practices she’s seen actually work in those practices. To get to the core of accountability, you need to do the following as a team: Speak with integrity Be clear with expectations Have a set timeframe […]
Read NowDid you know there’s a direct correlation between a perfect handoff and your case acceptance? Kiera explains in this episode, sharing perspectives from both doctors and hygienists. Remember the ICRP method? She touches on that, and gives pro tips on upping that case acceptance through handoffs. Episode resources: Reach out to Kiera Listen to episode […]
Read NowWe all get burnt out at times — that’s totally normal. But it’s up to YOU to address the burnout. In this episode, Kiera and Brit give tips on how to go from low to grow. Recognize you’re burnt out Find the cause Make goals + measurements Associate with the right people Each of us […]
Read NowDr. Dave Moghadam joins Kiera to discuss getting your hygiene team on the same page and at the same point of understanding. He shares his approach, and goes deeper into the following: Gather all information and establish a flow of procedure Hold a longer meeting for your hygiene team to review and add their own […]
Read Now