← Back to Podcasts

Episode : #328: 2 Days, 4 Offices, 1 Vision

Podcast Description

Kiera is chatting with Amy Ells, regional manager for Finger Lakes Dental Care in New York! The two women just finished two days of meetings with the four Finger Lakes dental offices, and share their debrief in this episode. Topics discussed include…

  • Successful team participation

  • Running meetings on a cadence

  • Inspiring a growth model

  • Cruises vs. cookie cakes 🙂

The underlying point to the huge success of Amy and her practice: traction!

Like what you heard? Listen to Amy’s previous DAT episode, #95, Successful Leadership Teams of Multi-practices.

Amy joined Finger Lakes Dental Care after completing her degree in communications with a concentration in public relations and a minor in marketing from SUNY Fredonia. She has been a part of the Finger Lakes Dental Care team since 2008. Amy is a member of the American Association of Dental Office Managers and has been taking multiple classes over the past few years covering topics from inter-office communications to online marketing. In her spare time, Amy enjoys crafting, traveling, and reading.

For more information and episodes, visit http://www.TheDentalATeam.com

Recent Podcasts


#853: It’s Time to Turn Your Patients Onto Membership Plans

With the changing landscape, Kiera gets very real with practices in this episode. She’s joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you’re…

Listen Now


#852: How to Handle Emergency After-Hour Calls

Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response. Define “true emergency” — what should the doctor actually have to come in for? Role play! Listen to example calls and set language to use. Place…

Listen Now


#851: The Actual Value of Knowing Your Ideal Patient

We’ve talked about it before: Your patient avatar is crucial for success (listen to ). Now, it’s time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on… Reverse engineering your ideal avatar …

Listen Now


#850: Consider This When Buying/Maximizing a Practice

Kiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as:  What’s the AR? What procedures are being offered and is there room to add more?…

Listen Now
View More Dental A Team Podcasts