Kiera’s talking shop and eating cake pops! (You’ll have to listen to this episode to catch that joke…) In this solo episode, Kiera talks about increasing your case acceptance with a different spin: Actually being interested in other people.
Do you work too hard on being interesting instead of being interested in other people? Kiera offers advice on how to improve relationships with your patients on an individual basis. It’s all about the power of understanding and the power of listening, folks!
Episode resources:
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Episode
Kiera shares ways practices can make patients feel valued from that first visit to their final treatment, including tips for establishing consistency, intentionality, and the genuine connections between it all. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera (00:00) Hello, Dental A Team listeners. This […]
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Private practices — ever feel like you can’t win against the DSOs? Kiera talks about what your practice can continue to produce that DSOs, with their multiple locations and bigger budgets, can’t replicate. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team […]
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Tiff and Kristy address why the doctor (or the practice lead or the OM) always end up getting sucked back in to answer questions they shouldn’t have to. The pair also gives solutions on how to curb this automatic approach, including establishing clarity, providing the right resources, and being patient when things go wrong. Episode […]
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Marketing is different than it was five years ago, especially now that AI is firmly entrenched in so many communities. Kiera talks about how AI, online reviews, and local trust are more important than ever, and what you and your practice can do to keep patients coming your way. Episode resources: Subscribe to The Dental […]
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