← Back to Podcasts

Episode : #401: Vibe Check! Patient Experience A-Z

Podcast Description

Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself:

  1. What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern?

  2. What companies have the type of experience you want your patients to have? The Dental A-Team’s model companies are, for example, Disneyland, Amazon, Apple, and Google.

  3. What would mimicking those companies’ experiences feel like in your practice?

  4. How can you ensure that every team member provides the same experience?

Once these questions are answered, you can roll your practice’s vibe into your social media and other marketing efforts.

Episode resources:

Reach out to Kiera

Subscribe to The Dental A-Team podcast

Become Dental A-Team Platinum!

Review the podcast on iTunes

Recent Podcasts

Episode

#952: This Practice Has No Hygienist (and is Successful!)

Kiera is joined by Mike and Stephanie Walton of Walton Family Dentistry in Bardstown, Kentucky. For the past almost year, the Waltons have not had a hygienist in their office. They talk with Kiera about why they were struggling to keep one staffed,…

Listen Now

Episode

#951: Using AI + Other Tech in Your Practice

Artificial intelligence is steadily growing as a presence in our personal and professional lives. In this episode, Tiff and Dana talk about how AI can be used effectively in practices, game-changing technology in recent years, and the…

Listen Now

Episode

#950: Staying Up-To-Date: Dentistry’s Latest Techniques + Technology

Do you ever feel like there’s too much happening in dentistry to keep your head on straight? Kiera talks about 4 ways you can stay up to date without being overwhelmed: Listen to podcasts Attend conferences Join a consulting group Find what…

Listen Now

Episode

#949: Add Back $600K-$1M to Your Practice

Did you know you’re losing $600,000 to $1 million by having open time in your schedule? Kiera talks about what is likely impacting your schedule and how to fix it (without working overtime). Episode resources: Transcript: Kiera Dent (00:00.974)…

Listen Now