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Episode : #401: Vibe Check! Patient Experience A-Z

Podcast Description

Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself:

  1. What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern?

  2. What companies have the type of experience you want your patients to have? The Dental A-Team’s model companies are, for example, Disneyland, Amazon, Apple, and Google.

  3. What would mimicking those companies’ experiences feel like in your practice?

  4. How can you ensure that every team member provides the same experience?

Once these questions are answered, you can roll your practice’s vibe into your social media and other marketing efforts.

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