Busy days can get even busier with a messy schedule. This course by Dental A Team covers essential topics such as phone skills, new patient conversion, efficient cancellation management, and appointment rescheduling, it's an indispensable resource for practices aiming to achieve elite status.
Get Dentist Scheduling Training
Efficient scheduling is the heartbeat of a well-functioning dental office. It optimizes the utilization of resources, minimizes downtime, and ensures that patients receive timely and comprehensive care. A well-organized schedule not only enhances productivity but also contributes to a positive patient experience by reducing wait times and ensuring that appointments run smoothly.
Our dynamic training course provides you with essential resources in 3-5 minute training videos, ready-to-use ad templates, insightful interview questions, and comprehensive onboarding documents. We’ve harnessed our extensive insights gained from consulting with hundreds of offices and transformed it into a self-paced course designed to assist you.
Investing in scheduling training is investing in your time and the efficiency of your practice. It gives your scheduling staff the knowledge they need to make the most of your appointments, enhance patient satisfaction, and boost practice productivity. A well-trained scheduling team can significantly contribute to practice growth and profitability while ensuring a positive patient experience, so the returns on investment are significant. Purchase includes lifetime access to this course. All courses purchased from the Dental A Team are non-refundable.
In Phase 1 of our online self-instructed training program, we go into the pivotal role of schedulers within your dental office, covering both morning and evening duties with comprehensive checklists to ensure a smooth and efficient flow of appointments. Phase 2 focuses on phone etiquette, teaching your team the verbiage and scripting needed to provide concierge-style customer service. In Phase 3, we emphasize the importance of building an effective and productive schedule that maximizes your resources and minimizes downtime. Finally, Phase 4 provides valuable insights into scripting and using “magic phrases” to handle various scheduling scenarios, empowering your team to provide a top-notch patient experience and streamline the appointment process.
“Dental A Team helped me and Dr. Sugg realize that we could make our practice whatever we wanted to make it. They gave me ownership in Green Park Dentistry and empowered me with that ownership.”
Jeff Helgerson
Office Manager, Green Park Dentistry
