Office autopsies are always a fan favorite, so we’re back with another! The low-down on this practice: 3 doctors, 5-6 hygienists, 4 front office staff, and a bunch of dental assistants; it’s a solo office that’s contemplating a second location; maxed out on operatories; and awesome associate doctors.
So what were the concerns? This office reached out to the Dental A-Team to fix its front desk and develop its leadership team. How did that happen? Well, well, well, you’re just going to have to listen up to understand why! It wasn’t all sunshine and daisies in the journey to a better place, but the DAT worked with this team through it all, and now things are humming along better than it ever has been.
Let us say that again: This practice is THE BEST it’s ever been in its history of ownership.
Want your own practice to get there? We want to help! Email [email protected] to get started.
Episode
Kiera is joined by Brannon Moncrief, principal and CEO of McLerran and Associates and expert on dental practice sales and DSO affiliates. The two talk about running your practice with a mindset to sell (maybe not today or tomorrow, but eventually). That means thinking about your business as it is and preparing it for a […]
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Re-releasing a favorite of Dental A-Team listeners! Kiera chats with Chick-fil-A owner and operator George Demetriades — and it’s all about applying the chain fast-food restaurant’s success into your dental practice. There’s a lot of gold packed into this episode, but some of the highlights include: Abiding by character, competence, community Creating realistic and attainable […]
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As practices grow and new people filter in, it’s normal to want to measure each member of your team against your current goals versus where they were when first hired. Tiff and Nikki talk about assessing positions from a bird’s eye view, working with someone who’s stalled out in individual growth, differentiating emotions from the […]
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Kiera is joined by Ryan Gross, CEO of Grapevine (formerly CEOShare), to discuss the future of dentistry in terms of marketing and AI, and how practices can stay up-to-date on everything. They touch on using AI to work smarter, not harder; utilizing the patient base you have more effectively; how to balance your practice’s revenue […]
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