← Back to Podcasts

Episode : #360: Want More Yeses on Treatment Plans?

Podcast Description

We could all use more yeses in our lives, right? And definitely from our patients! Kiera shares some tips that’ll boost how often your patients are saying yes to treatments.

First, record your treatment coordinators’ pan presentations. Then …

  1. Listen back to them as a group, looking for areas of success and improvement

  2. Confirm the NDTR hand-off

  3. Schedule first

  4. Give time for questions

Kiera also suggests ideas to overcome common excuses (both for yourself and the patient). These are tiny actions that’ll have big positives IF you implement them now.

Episode resources:

Listen to a related podcast: #161, Assume the Yes!

Reach out to Kiera

Subscribe to The Dental A-Team podcast

Visit The Dental A-Team website

Review the podcast on iTunes

Recent Podcasts

Episode

#854: Let’s Make Systemization Simple-  Kiera’s Mind Blown

Welcome back to DAT Book Club! This month’s selection was  by . As you’ll hear, Kiera had a ton of takeaways from reading this book. She specifically touches on the following in this episode: Best ways to communicate internally…

Listen Now

Episode

#853: It’s Time to Turn Your Patients Onto Membership Plans

With the changing landscape, Kiera gets very real with practices in this episode. She’s joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you’re…

Listen Now

Episode

#852: How to Handle Emergency After-Hour Calls

Kiera gives listeners three steps to set up an ideal emergency after-hour protocol response. Define “true emergency” — what should the doctor actually have to come in for? Role play! Listen to example calls and set language to use. Place…

Listen Now

Episode

#851: The Actual Value of Knowing Your Ideal Patient

We’ve talked about it before: Your patient avatar is crucial for success (listen to ). Now, it’s time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on… Reverse engineering your ideal avatar …

Listen Now